Toyota Sienna Complaints

9,048 consumer complaints on file.

#10472132August 24, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD EXHIBIT A POPPING NOISE WHEN OPENED. THE DEALER INSPECTED THE VEHICLE AND FOUND THAT THE DOOR WELD FAILED. THE MANUFACTURER ADVISED THE CONTACT THAT THE EXTENDED WARRANTY WAS EXPIRED AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 113,440.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472328August 24, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA XLE. THE CONTACT STATED THAT A LARGE CRACK EXTENDED THE ENTIRE LENGTH OF THE DASHBOARD. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS PERTAINING TO THE DEFECT AND THE SERVICE WARRANTY WAS EXPIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472415August 24, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM
I TRIED TO CLOSE THE REAR DOOR AFTER PUTTING MY GROCERIES IN THE REAR WELL. THE DOOR CLOSED PART-WAY THEN WENT BACK UP. I DID IT AGAIN MANUALLY AND USING MY REMOTE 'CLICKER'. SAME THING HAPPENED. IN ORDER TO CLOSE THE DOOR I HAD TO PUSH IT MANUALLY TO CLOSE THE DOOR. WE TOOK IT BACK TO THE DEALER WHO SAID THE STRUTS NEEDED TO BE REPLACED (APPROXIMATELY $500). LATER I REALIZED THERE HAD BEEN A RECALL ON FAULTY STRUTS. THESE ARE THE REPLACEMENTS. I NOTICE ON THE INTERNET WHERE ARE OTHERS ARE NOW HAVING PROBLEMS WITH THE REPLACEMENTS THAT WERE INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471998August 23, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AT ENGINE START UP. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 159,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472041August 23, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE COULD ERRONEOUSLY BE SHIFTED INTO ANY GEAR WITHOUT HAVING THE KEY IN THE IGNITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD RETURN HIS CALL AT A LATER DATE. THE FAILURE AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472058August 23, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN OPENING THE FRONT DRIVER SIDE DOOR, HE WOULD HEAR A LOUD CREAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS A WELDING ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472078August 23, 2012
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
MASTER HEAD UNIT, INCLUDING NAVIGATION, REAR CAMERA, BLUETOOTH, AND STEREO, STOPPED WORKING. IT MAKES A CLICKING NOISE BUT THE SCREEN IS DEAD AND DOES NOT RESPOND AT ALL. APPEARS TO BE FROM A DESIGN DEFECT THAT CAUSES OVERHEATING OF THE UNIT OVER TIME. MULTIPLE REPORTS OF SIMILAR FAILURES ARE ALL OVER THE INTERNET. THIS IS A SIGNIFICANT SAFETY ISSUE AS THE REAR CAMERA, BLUETOOTH, AND NAVIGATION ARE ALL IMPORTANT ITEMS FOR EXTRA SAFETY IN OPERATING THE VEHICLE. I THINK MOST PEOPLE WOULD EXPECT THAT A NON-MECHANICAL PART (LIKE THE RADIO/HEAD UNIT) WOULD LAST LONGER THAN 6 YEARS, ESPECIALLY WHEN IT COST SEVERAL THOUSAND DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472082August 23, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 3 MPH AND ATTEMPTING TO PARK, THE VEHICLE ABNORMALLY ACCELERATED, WHICH CAUSED THE VEHICLE TO CRASH SEVERAL TIMES. THE CONTACT ATTEMPTED TO CONTROL THE VEHICLE HOWEVER, THE VEHICLE CRASHED SIDEWAYS INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES REPORTED HOWEVER, THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO THE DEALER. THE DEALER HAD NOT YET DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO FILED A CASE ON BEHALF OF THE CONTACT (CASE NUMBER 1208222975). THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10471836August 22, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
ABOUT 5 MONTHS AGO I REALIZED THE DRIVER'S SIDE DOOR STARTED MAKING A CLICKING NOISE WHEN OPENING AND CLOSING. LAST WEEK I LEARNED IT WAS THE WELDING THAT CRACKED INSIDE THE DOOR FRAME. AS PER ALL THE COMPLAINTS ON THE INTERNET I BELIEVE TOYOTA NEEDS TO REISSUE AN EXTENDED WARRANTY ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471883August 22, 2012
STEERING
WHILE I WAS DRIVING, MY STEERING STARTED LOCKING ON ME. I WAS GOING THRU MOUNTAIN DRIVING AND AS I TRY TO GET CONTROL ON SITUATION IT STARTED TO BECOME MUCH HARDER TO CONTROL. TO AVOID ANY UNPLEASANT INCIDENT I DECIDED TO MOVE OVER IN RIGHT LANE AND SLOW DOWN SIGNIFICANTLY TO KEEP CONTROL ON THE CAR. ONCE THE MOUNTAIN DRIVING WAS OVER I TRIED TO FIND RELIABLE SHOP TO GET THIS ISSUE FIXED AS THIS WAS GETTING WORST. WE WERE FORTUNATE TO COME OUT WITHOUT INJURY BUT NEXT FAMILY FACING THIS ISSUE MIGHT NOT BE. I DID RESEARCH REGARDING THIS ISSUE ON INTERNET AND IT APPEARS THAT MANY MORE CONSUMER HAS EXPERIENCE SIMILAR PROBLEM WITH SAME MODEL. I WOULD LIKE TO REQUEST A PROPER INVESTIGATION FOR CONSUMER SAFETY. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471799August 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT HAD TO SHUT THE VEHICLE OFF WHILE IT WAS MOVING TO STOP THE VEHICLE FROM ACCELERATING AND AVOIDING A POSSIBLE CRASH. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE DEALER WAS INVESTIGATING THE ACCELERATION ISSUE. THE FAILURE MILEAGE WAS 2,800. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471641August 20, 2012
SEAT BELTS
MY 12 YEAR OLD SON REACHED BACK FOR THE SEAT BELT FOR THE MIDDLE ROW SEAT BEHIND THE PASSENGER WHILE THE AUTOMATIC DOOR WAS CLOSING. HIS HAND BECAME TRAPPED BETWEEN THE DOOR AND FRAME AS THE AUTOMATIC DOOR SHUT. THE DOOR DID NOT RELEASE AUTOMATICALLY AND ONLY RELEASED WHEN HE USED HIS OTHER HAND TO PUSH THE "DOOR OPEN" BUTTON. UNFORTUNATELY HE SUFFERED A FRACTURE OF HIS 4TH RIGHT METACARPAL. WE ARE VERY CONCERNED ABOUT THE CLOSE PROXIMITY OF THE DOOR MECHANISM AND THE SEAT BELT, AND ALSO ABOUT THE LACK OF A SAFETY MECHANISM FOR AUTOMATIC SENSING/RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10471421August 19, 2012
STEERING, VEHICLE SPEED CONTROL
DURING THE TURNING OF THE STEERING WHEEL TO THE LEFT AT 5-10 MPH, IN MAKING A LEFT TURN, CLICKS AND CLUNKING NOISE COULD BE HEARD AND FELT THROUGH THE STEERING WHEEL. AT ONE POINT, I HAD TO APPLY BIGGER TURNING FORCE TO THE LEFT AS IF I WAS OVERCOMING SOME UNUSUAL RESISTANCE IN THE STEERING COLUMN, MAKING THE TURN UNEASY AND NON-SMOOTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471353August 18, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DRIVER SIDE SLIDING DOOR WOULD NOT CLOSE. TRIED TO USE CAR REMOTE, INTERIOR CONTROL ... NEITHER WORKED. WAS ABLE TO MANUALLY CLOSE IT, BUT IT WAS DIFFICULT TO DO. DOOR IS NOT CURRENTLY OPERATIONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471257August 17, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS INJURED AND THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY TOOK THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE AIR BAG FAILURE. THE CONTACT STATED THAT A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 46,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10471329August 17, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WELD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WELD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471338August 17, 2012
STRUCTURE:BODY
I HAVE A 2004 SIENNA LE THAT HAS ALWAYS BEEN GARAGE KEPT AND VERY WELL TAKEN CARE OF. THE DASH ON THE DRIVER, CENTER AND PASSENGER SIDE ABOVE THE AIRBAG HAS BEEN CRACKING FOR SOMETIME NOW AND WHAT ONCE STARTED AS A SMALL CRACK, IS NOW A SPIDERWEB OF CRACKS THAT EXTENDS OVER THE ENTIRE PASSENGER SIDE OF THE DASH. WHEN SEARCHING ON THE INTERNET FOR A USED DASH I CAME ACROSS THE FOLLOWING THREAD: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML AND DISCOVERED THIS IS NOT AN ISOLATED INCIDENT, THAT IT HAS, IN FACT, OCCURRED IN MANY 04 SIENNA'S. I, ALONG WITH MANY OTHERS FEEL THIS IS A SAFETY HAZARD DUE TO WHAT WOULD HAPPEN TO THE ALREADY CRACKED DASH IF THE AIRBAG WERE TO DEPLOY. I HAVE ALSO EMAILED TOYOTA WITH A COMPLAINT AS WELL. BECAUSE OF THE NUMBER OF INCIDENTS, I BELIEVE TOYOTA SHOULD ISSUE A RECALL. I NEED A NEW DASH, AND BECAUSE IT'S OBVIOUSLY A MANUFACTURER'S DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471340August 17, 2012
STRUCTURE:BODY:DOOR
THE DOOR SUDDENLY STOPS WORKING AND THEN START WORKING AGAIN. NOW IT STOPS WORKING AGAIN. CAN NOT OPEN EITHER BY THE REMOTE CONTROL NOR BY MANUALLY PULL THE DOOR HANDLE OR INSIDE BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471164August 16, 2012
STRUCTURE:BODY:DOOR
DRIVER'S SIDE DOOR WITH LOUD POPPING NOISE WITH EVERY OPENING AND CLOSING AND JAR OF THE DOOR WITH THESE NOISES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470752August 15, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS WOULD OPEN SPORADICALLY WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR WELD NEEDED TO BE REPLACED. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 48,499.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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