Toyota Sienna Complaints

9,048 consumer complaints on file.

#10474427September 9, 2012
STRUCTURE
THE REAR HATCH OF MY 2008 TOYOTA SIENNA XLE CLOSES AUTOMATICALLY WHEN OPENING BY USING EITHER THE REMOTE OPENER OR BY OPENING MANUALLY. THE DOOR CRUSHED MY SON. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10474300September 8, 2012
AIR BAGS
AFTER LEAVING A BALISE TOYOTA DEALERSHIP TO GET 2 NEW TIRES, I WAS DRIVING HOME AND THE SRS INDICATOR LIGHT STARTED BLINKING. BROUGHT IT BACK TO BE TOLD IT WAS DEFECTIVE AND WOULD COST ABOUT $1000.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474327September 8, 2012
STRUCTURE
MY VAN HAS WATER LEAKING AND HAS AN AWFUL MOLD SMELL THAT IS CAUSING ILLNESS AND ASTHMA ATTACKS FOR MY KIDS. TOYOTA WANTS ME TO PAY TO REPAIR THEIR FAULTY WINDOW SEALS. POOR QUALITY AND EVEN POORER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474337September 8, 2012
STRUCTURE:BODY
DRIVERS SIDE SLIDING DOOR WILL NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474183September 7, 2012
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE TRIED TO OPEN THE REAR SLIDING DOOR AND THE DOOR COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 122,000. THE CONSUMER STATED THE SLIDING DOOR WAS INOPERATIVE. IT WOULD CLOSE ON HER OR HER KIDS AT ANY GIVEN TIME. UPDATED 12/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474039September 6, 2012
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING AT A STEADY SPEED ON CLEAN, DRY PAVEMENT THE ELECTRONIC STABILITY CONTROL ACTIVATED (AS INDICATED BY THE DASHBOARD INDICATOR LIGHT). SUBSEQUENTLY THE BRAKES ACTIVATED CREATING A HAZARDOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474090September 6, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE HAD DEVELOPED A CRACK IN THE CENTER OF THE DASHBOARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,300 AND THE CURRENT MILEAGE WAS 61,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473634September 3, 2012
AIR BAGS, SEATS
THE SRS LIGHT BEGAN TO BLINK. I TOOK THE VAN TO THE DEALERSHIP TO DIAGNOSE THE PROBLEM. THEY SAID IT WAS DUE TO AN OPEN AIR BAG IN THE FRONT PASSENGER SEAT WHICH WOULD COST $2000 TO REPAIR. I HAVE SINCE SEARCHED THE INTERNET TO FIND SEVERAL OTHER COMPLAINTS ABOUT THE SAME PROBLEM. THE YELLOW HARNESS UNDER THE SEAT COULD POSSIBLY BE THE PROBLEM. IF THIS WIRE IS WIGGLED, THE LIGHT GOES OFF FOR A PERIOD OF TIME. HOWEVER, IT RETURNS LATER. I FEEL LIKE SRS SAFETY SHOULD BE COVERED FOR THE LIFETIME OF THE VEHICLE UNLESS THE VEHICLE HAS BEEN IN AN ACCIDENT AND THEY DEPLOY (AS THEY SHOULD UNLESS THERE IS A FAULTY MECHANISM SUCH AS MINE HAS). TOYOTA SHOULD DO THEIR PART TO KEEP CUSTOMERS SAFE, ESPECIALLY AFTER WE HAVE SPENT THOUSANDS ON A VEHICLE IN HOPES OF HAVING A SAFE VEHICLE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473632September 3, 2012
STRUCTURE:BODY
THE REAR TAILGATE STRUTS SUDDENLY FAILED AND THE TAILGATE FELL AND HIT A PASSENGER IN THE READ CUTTING THE HEAD OPEN AND RESULTING IN STITCHES TO CLOSE A CUT ON THE HEAD . *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10473190August 31, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE AIR BAG ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS OUT WARRANTY. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472878August 29, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TRAVELING 50-55 MPH, THE PASSENGER SIDE REAR DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472883August 29, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA . THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE HEADLIGHTS FAILED TO FULLY ILLUMINATE THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER.THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473403August 28, 2012
TIRES
2006 TOYOTA SIENNA. CONSUMER STATES PROBLEM WITH VEHICLE TIRES *TGW THE CONSUMER STATED THE VEHICLE CAME EQUIPPED WITH DUNLOP SP 4000 DSST CTT RUN FLAT TIRES. WITHIN 50,000 TOTAL MILES, THE CONSUMER HAD GONE THROUGH TWO SETS OF THE TIRES, ALONG WITH TWO SEPARATE SIDEWALL EXPLOSIONS AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472796August 28, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS 2006 TOYOTA SIENNA. THE CONTACT STATED BOTH THE DRIVER AND PASSENGER SIDE SLIDING DOOR HANDLES BROKE. AS A RESULT, BOTH DOORS WERE UNABLE TO BE OPEN. THE REMOTE KEY WOULD NOT OPEN THE DOORS ON OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 122,438.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472799August 28, 2012
STRUCTURE:BODY:DOOR
THE AUTOMATIC SLIDING PASSENGER DOORS ON BOTH SIDES OF MY TOYOTA SIENNA XLE HAVE STOPPED WORKING. I FIRST REPORTED A PROBLEM TO TOYOTA IN 2011 WHEN THE SLIDING DOOR BEHIND THE DRIVER SEAT STOPPED WORKING. TOYOTA REFUSED TO COVER THE REPAIR (MY VAN HAD 129,000 MILES ON IT). DUE TO THE $1,500 COST TO REPLACE THE WHOLE MOTOR ASSEMBLY, I HAD THE CABLE CUT BY A REPAIR SPECIALIST SO THE DOOR COULD BE OPERATED MANUALLY. LAST WEEK, THE OTHER PASSENGER DOOR STOPPED WORKING AND WILL NOT OPEN AT ALL. TOYOTA INFORMED ME TODAY THAT, ALTHOUGH THEY RECENTLY EXTENDED THE WARRANTY TO 120,000 / 9 YEARS; MY VEHICLE WAS OUTSIDE THAT WARRANTY AS WELL. THE FACT THAT THE DOORS BECOME INOPERABLE (ONCE THE CABLE STOPS WORKING ONE CANNOT OPEN OR CLOSE THE DOOR WITHOUT GREAT EFFORT - AND EVEN THEN IT MAY NOT WORK) IS AN UNACCEPTABLE DEFECT AND A SAFETY HAZARD. THE ONE DOOR THAT IS NOW ON MANUAL MODE (SINCE THE CABLE WAS DISCONNECTED) IS STILL CUMBERSOME TO OPEN AND CLOSE. IF MY CHILDREN WERE YOUNGER, IT WOULD DEFINITELY BE A SAFETY HAZARD BECAUSE THEY WOULD NOT BE ABLE TO DO IT INDEPENDENTLY (TOO HEAVY). TOYOTA NEEDS TO ACKNOWLEDGE AND RECALL THE VEHICLES WITH THIS SAFETY HAZARD. BASED ON THE REPORTED NUMBER OF COMPLAINTS, IT APPEARS THE ISSUE IS CAUSED OR EXACERBATED BY POOR DESIGN OF THE MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472832August 28, 2012
STEERING, TIRES, SUSPENSION
WE WERE INFOMED BY TOYOTA SERVICE THAT THE TIRES ARE BALDING AND NEED REPLACEMENT. THEY INFORMED US THAT THIS IS A TIRE ISSUE. WE CONTACTED FIRESTONE, AND THEY INFORMED US THAT THERE ARE ISSUES WITH THE SIENNA PREMATURELY WEARING OUT TIRES DUE TO ALIGNMENT ISSUES WITH THE DESIGN OF THE SIENNA. FIRESTONE AGREED TO PAY FOR HALF THE COST OF NEW TIRES. TOYOTA ON THE HAND HAS GIVEN US THE RUN AROUND AND IS NOT TAKING OWNERSHIP. WE HAVE FOUND THAT THROUGH BLOGS THERE ARE CUSTOMERS THAT ARE REPLACING TIRES AFTER LESS THAN A YEAR OF USE (<15K MILES). WE HAVE THE ENTIRE THREAD OF CONVERSATIONS AND MAINTENANCE RECORDS THAT SHOW THAT THERE IS A PROBLEM WITH THE DESIGN AND MANUFACTURE OF THE VECHICLE'S ALIGNMENT AS VERIFIED BY TOYOTA SERVICE AND OTHER REPAIR SHOPS. THIS IS THE 5TH NEW CAR WE HAVE OWNED, AND TIRES LAST AT LEAST 40K MILES. TOYOTA SHOULD OWN UP TO THIS AND INFORM CUSTOMERS THAT THEY WILL NEED TO REPLACE TIRES EVERY 15K MILES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472554August 27, 2012
STRUCTURE:BODY
THE RUBBER PAD UNDER THE SWITCH THAT IS USED TO OPEN THE LIFTGATE ON THE BACK OF THE SIENNA HAS GONE SOFT AND TAR LIKE. IF I GRAB A PIECE IT PULLS RIGHT OFF LIKE CHEWING GUM. THE BLACK STAR LIKE SUBSTANCE GETS ON THE HANDS/FINGERS TOO AND IS HARD TO WASH OFF. THIS IS A VERY COMMON DEFECT (NOT NORMAL WEAR AND TEAR). TOYOTA WON'T RECALL AND MAKE IT A WARRANTY FIX. THE PART# IS 84840-08010 AND MSRP IS $58.53 PLUS LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472439August 25, 2012
STRUCTURE:BODY:DOOR
THE POWER SLIDING DOOR OF THE TOYOTA SIENNA IS FAULTY AND ACCORDING TO THE DEALER THE FAILED PART IS THE ACTUATOR. THE CAR HAS 73K MILES AND IT IS UNACCEPTABLE THAT THIS PARTICULAR COMPONENT FAILED. YOU CAN'T OPEN THE DOOR USING THE FOB OR THE REMOTE SWITCHES SO DURING EMERGENCY THIS WILL POSE A PROBLEM WHEN EXITING THE VEHICLE. I SEE A LOT OF SIMILAR OCCURRENCE IN THE INTERNET SO THIS COULD BE A DEFECT IN THE DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472479August 25, 2012
STRUCTURE:BODY
THE DASHBOARD OF THE TOYOTA SIENNA 2005 IS CRACKING. THE CRACK STARTED FROM THE AC VENT ON BOTH SIDES SO MY OPINION IT IS A BAD DESIGN OR COMPONENT THAT SHOULD BE RECALLED. THE CAR IS ALWAYS INSIDE THE GARAGE AND THE CRACK APPEARED AROUND 72K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472128August 24, 2012
STRUCTURE:BODY
WHILE THE CAR WAS PARKED ON A FLAT ROAD, WE WERE TRYING TO OPEN THE POWER SLIDING DOOR. IT WAS SUPPOSED TO BE OPENED BY ONE PUSH OF A BUTTON, HOWEVER, IT DID NOT. SO WE HAD TO MANUALLY OPEN IT. NOW THE DOOR IS SO HEAVY TO USE IT MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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