Toyota Sienna Complaints

9,048 consumer complaints on file.

#10735509July 21, 2015
UNKNOWN OR OTHER
IN 2010, THE PREVIOUS OWNER HAD THE OIL COOLER HOSE REPLACED UNDER A RECALL. IT APPEARS TO HAVE FAILED AGAIN AND ALL OF THE OIL CAME OUT OF THE VEHICLE AND SPRAYED ALL OVER THE ENGINE AND UNDERCARRIAGE. THIS FAILURE HAS BEEN WELL-DOCUMENTED BY OTHER OWNERS, HAPPENING AT THE SAME APPROXIMATE MILEAGE THAT MINE DID. TOYOTA'S REPAIRS TO THE PROBLEM ARE INADEQUATE. AT HIGHWAY SPEED, THE ENGINE COULD SEIZE, CAUSING THE DRIVER TO LOSE POWER AND POSSIBLY CONTROL. FORTUNATELY, I WAS ON LOCAL ROADS WHEN THIS HAPPENED TO ME. I DO NOT KNOW WHAT, IF ANY, ENGINE DAMAGE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735534July 21, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. APPROXIMATELY FIVE YEARS AGO, THE REAR PASSENGER SIDE SLIDING DOOR FAILED TO UNLOCK. THE CONTACT MENTIONED THAT NOW THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT UNLOCK. BOTH DOORS WERE EQUIPPED WITH POWER LOCKS. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE PULLEY WAS BROKEN AND NEEDED REPLACEMENT, BUT THE DOORS WOULD NOT OPEN MANUALLY EITHER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735150July 20, 2015
UNKNOWN OR OTHER
AFTER 1 WEEK OF PURCHASE DATE OF 2015 TOYOTA SIENNA LW AWD, I'VE NOTICED BUZZ NOISES COMING FROM UNDER THE FRONT DASHBOARD. I TOOK THE CAR FOR SERVICE AT TOYOTA NASHUA AT NASHUA, NH ON 7/18 FOR BUZZ NOISING, AUTO-DIMM REAR VIEW MIRROR FAILURE, AND STRONG BURNED SMELL FROM THE AC VENTS. BUZZ NOISING - DEALERSHIP CLAIMED IT'S NORMAL OP, BUT THIS IS NOT ACCEPTABLE SINCE SERVO MOTOR IS OUT OF NORM OPERATION BUT REFUSE THE REPLACE IT. AUTO-DIMM REAR VIEW MIRROR - DEALERSHIP CLAIMED THEY CAN'T FIX SINCE IT'S DAY TIME & DON'T HAVE TOOL TO VERIFY THE FAULT. BURNING SMELL FROM AC VENTS - DEALERSHIP CLAIMED BECAUSE IT'S NEW AND THEY SPRAYED DEODORIZER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735151July 20, 2015
WHEELS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735276July 20, 2015
WHEELS
THERE APPEARS TO BE A RECALL FOR THE SPARE TIME MOUNTING FOR THIS VEHICLE. I HAVE WAITED MONTHS AND MONTHS FOR REPLACEMENT PARTS. THE DEALER HAS NO ESTIMATE FOR WHEN THE PARTS WILL BE AVAILABLE. IN THE INTERIM, I MUST EITHER RIDE WITHOUT A SPARE OR THE SPARE IS LOOSE IN THE BACK OF THE VEHICLE. DATE OF INCIDENT (ON YOUR FORM) IS APPROXIMATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735321July 20, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING AUTOMATIC REAR DOOR INDEPENDENTLY OPENED. WHEN THE FAILURE OCCURRED, THERE WAS AN ABNORMAL NOISE. THE DOOR WAS SWITCHED TO MANUAL MODE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735346July 20, 2015
STEERING
THE DEALER (AMERICAN TOYOTA LOCATED IN ALBUQUERQUE, NM) HAS ADVISED DURING A SCHEDULED SERVICE ON THE MINIVAN THAT THE RACK AND PINION NEEDS TO BE REPLACED BECAUSE IT IS LEAKING. THE CAR HAS 41124 MILES ON IT, AND THE ESTIMATED COST OF THE REPAIR IS $1093.00. I LOOKED THIS PROBLEM UP ON THE INTERNET AND IT SOUNDS COMMON TO THIS MODEL. I HAVE NEVER HAD THIS PROBLEM ON ANY OTHER VEHICLE THAT I HAVE OWNED, SO I WAS WONDERING IF IT WAS SOMETHING THAT MIGHT BE COVERED BY A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734814July 17, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE THE REAR PASSENGER ATTEMPTED TO EXIT THE VEHICLE,. THE REAR PASSENGER SIDE SLIDING DOOR FAILED TO FUNCTION. AS A RESULT, THE PASSENGER WAS UNABLE TO EXIT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734510July 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING LIGHT FAILED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO LOCATED A FAILURE CODE AND REPLACED THE AIR BAG SWITCH; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734135July 15, 2015
STEERING
2006 TOYOTA SIENNA'S STEERING RACK AND PINION HAD SUDDENLY DEVELOPED A LEAK IN A SIDE SEAL WHICH CAUSED A TOTAL LOSS IN POWER STEERING ASSIST WHEN THE FLUID DRAINED OUT. DEALER HAS NOTED THE PROBLEM BUT SAYS THE FAILURES THEY'VE SEEN ARE NOT TO BE CONCERNED OVER? TOYOTA DOES SEEM TO HAVE A TSB ADDRESSING THE EARLY FAILURES BY ISSUING A REPAIR OR REPLACEMENT OF THE RACK AND PINIONS FOR CARS UNDER THEIR 3/36K FACTORY WARRANTY, BUT NOTHING ADDRESSING ANY KIND OF COMPENSATION TO CUSTOMERS WHO EXPERIENCE THE FAILURE WHO ARE OUTSIDE OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734129July 15, 2015
WHEELS
HAVE AN 2006 TOYOTA SIENNA WITH 17" FACTORY ORIGINAL ALLOY ALUMINUM WHEELS AND ALL 4 WHEELS HAVE THEIR PROTECTIVE COATINGS BUBBLING UP FROM UNDERNEATH AND PEELING OFF. EVEN THOUGH THE VAN IS NEARLY 9 YEARS OLD NOW, IT ONLY HAS 72000 MILES ON IT. BUT EVEN SO, IT HAS HAD THE BUBBLING UP COATING ISSUE FOR 4 OR 5 YEARS ALREADY ACCORDING TO THE LAST OWNER I BOUGHT IT FROM. LOOKS TO BE A COMMON PROBLEM WITH TOYOTA SIENNAS WITH THE 17" ALLOY WHEELS IN THE AREA HERE IN THE UPPER MIDWEST AS MOST I'VE SEEN HAVE THE SAME PROBLEM. CONCERNED THAT THE NOW EXPOSED METAL WILL CORRODE QUICKLY AND THEN AT SOME POINT DEVELOP INTO A SAFETY CONCERN. THIS VAN IS A HEAVY VEHICLE COMPARED TO REGULAR CARS ON THE ROAD SO I WOULD THINK PROBLEMS WOULD ARISE QUICKLY IF THERE WERE A WEAKNESS TO DEVELOP IN THE CORRODING METALS. I'M CURRENTLY EXPERIENCING AIR LOSS IN ONLY 1 TIRE/WHEEL. A LOCAL TIRE SHOP FINDS NO LEAKS IN THE TIRE OR VALVE STEM AND HAS TRIED DRESSING THE BEADS WITH SEALANT. THEY THINK WHEN THE WEIGHT OF THE VAN IS ON THE TIRE/WHEEL IT'S THEN LEAKING AIR OUT SOMEWHERE. LOCAL TOYOTA DEALER TOLD ME TOYOTA HAS NO INFORMATION ON ADDRESSING MY PARTICULAR PROBLEM LET ALONE RECOGNIZE OR STATE TO CUSTOMERS THAT THERE IS ANY KIND OF KNOWN REPEATING PATTERN OF FAILURE OF THE FINISH ON THE WHEELS ON NEWER VEHICLES MADE IN THE LAST 10 YRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734413July 15, 2015
WHEELS
I HAVE PURCHASED A US TOYOTA SIENNA 2011 FROM NY WHILE BEING CANADIAN LIVING IN CANADA. SINCE MAY 2014 I HAVE RECEIVED A NOTICE ON RECALL ABOUT MY SIENNA 2011 VIN 5TDKK3DC5BS[XXX] FOR THE SPARE WHEEL E1S, NHTSA REF ID 14V273 AND SINCE THAT TIME WE HAVE HEARD NOTHING FROM TOYOTA AS OWNERS FOR THE REMEDIATION OF THIS SAFETY RECALL ( THIS APPLIES TO CANADIAN VEHICLES AS WELL). ALL WHAT THEY SAY IS TO PUT THE SPARE WHEEL IN THE TRUNK AS A TEMPORARY SOLUTION FOR NOW, AND THIS ALSO IS NOT A SAFE SOLUTION CONSIDERING THIS WHEEL AMONG PASSENGERS AND WHAT IT COULD DO IN CASE OF IMPACT. WE HAVE BEEN MORE THAN PATIENT ABOUT THIS ISSUE BUT NOT SURE WHAT WE SHOULD EXPECT FROM A MANUFACTURER IN THIS CASE AND WHAT KIND OF ROLE THE NHTSA COULD PLAY, HOW LONG IS ACCEPTABLE FOR THE NHTSA FOR A MANUFACTURER TO PROVIDE A SOLUTION TO A RECALL, DOES IT TAKE FEW FATAL ACCIDENTS OR NOT SURE WHAT REGULATES THOSE INDUSTRIES AND HOW RECALLS ARE CONTROLLED.....UPDATED 09/11/15 *BF . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733688July 13, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
VIN: [XXX] YEAR: 2006 MAKE: TOYOTA MODEL: SIENNA NUMBER OF OPEN RECALLS: 1+ RECALL FOR INSTRUMENT PANEL NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 14V273 RECALL DATE: MAY 22, 2014 MANUFACTURER RECALL NUMBER: E1S THE DEALER (KINGS TOYOTA, KINGS MALL) AND MANUFACTURER ARE NOT REPAIRING THE VEHICLE AFTER SEVERAL REQUESTS AND AFTER SENDING RECALL NOTICES. AS A RESULT I STILL HAVE SAME DEFECTIVE SPARE TIRE CARRIER AND INSTRUMENT PANEL (CRACK APPEARED ALREADY). THEY KEEP SAYING THAT THEY WILL REVERT WITH NO RESPONSE THERE AFTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733501July 12, 2015
AIR BAGS
THE AIRBAG WARNING LAMP IS A RED IMAGE LOCATED ON THE INSTRUMENT PANEL . NEED TO CHANGE OR RECALL . THANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733264July 10, 2015
WHEELS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732621July 8, 2015
UNKNOWN OR OTHER
JUST VOICING MY COMPLAINT ABOUT HOW MUCH TIME IT IS TAKING TOYOTA TO CORRECT THEIR SPARE TIRE ASSEMBLY RECALL: REPORT RECEIPT DATE: MAY 22, 2014 NHTSA CAMPAIGN NUMBER: 14V273000 COMPONENT(S): TIRES I FIND IT HARD TO BELIEVE THAT IT WOULD TAKE MORE THAN A YEAR TO FIND A SOLUTION. ADDITIONALLY, THE TEMPORARY SOLUTION, RELOCATING THE SPARE TO THE PASSENGER COMPARTMENT, SIGNIFICANTLY LESSENS THE MINIVAN'S FUNCTIONALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732624July 8, 2015
UNKNOWN OR OTHER
BOTH MY SLIDING DOORS ON MY 2009 SIENNA ARE BROKEN, WE HAVE KIDS AND IT CAN BE DANGEROUS! I ALSO HAVE A 2004 SIENNA WITH THE SAME PROBLEM, AND TOYOTA HAD AN EXTENDED WARRANTY TO FIX IT, BUT THAT ENDED AT THE 2007 MODELS. PLEASE STEP IN AND MAKE TOYOTA COVER THE ALMOST $4000 DOLLAR REPAIR THAT SEEMS LIKE THERE OWN INCOMPETENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732522July 7, 2015
UNKNOWN OR OTHER
VERY UPSET AND FRUSTRATED WITH OUR 2009 SIENNA ISSUES. FIRST, IN 2013 WAS THE SNAPPED POWER DOOR CABLE ON THE DRIVERS' SIDE RENDERING THE DOOR INOPERABLE AT FIRST AND NOW ONLY MANUALLY OPERABLE. RECEIVED A QUOTE TO REPLACE THE DOOR ASSEMBLY WITH A PRICE TAG OF OVER $1500. HAD A BIG MIXUP WITH THE DEALERSHIP WHEN WE THOUGHT THE REPAIR WAS COVERED BY TOYOTA WHEN, IN FACT, IT WASN'T. IF THE CAR WERE OLDER IT WOULD HAVE BEEN COVERED. THEN, TO TOP IT OFF, EARLIER THIS YEAR, THE PASSENGERS' SIDE CABLE SNAPPED TOO. SO WE NOW HAVE TWO DOORS, THAT DO NOT WORK, AND A REPAIR BILL OVER $3000!!! I FEEL THIS IS A SAFETY ISSUE AS OTHERS HAVE REPORTED. WHAT IF THERE WERE AN ACCIDENT AND MY CHILDREN WERE UNABLE TO GET OUT OF THE CAR, OR EMERGENCY PERSONNEL WERE UNABLE TO GET IN? EVEN THE RISK OF PINCHED FINGERS IN THE MANUAL DOOR "SLAMMING" IS SIMPLY UNACCEPTABLE TO ME. THIS IS NOT WHAT WE HAD EXPECTED FROM TOYOTA AND WE TRULY FEEL THIS SHOULD BE REMEDIED IMMEDIATELY AT NO COST TO US. ALL OF THE HASSLE AND WORRY AND FRUSTRATION SIMPLY TO HAVE THE CAR WORK AS IT SHOULD HAS LED ME HERE, FILLING THIS COMPLAINT, IN HOPES THAT IT CAN BE ADDRESSED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732573July 7, 2015
UNKNOWN OR OTHER
THE PASSENGER SIDE POWER SLIDING DOOR OF MY TOYOTA SIENNA MINIVAN CAME OPEN WHILE I WAS DRIVING. I STOPPED AND TRIED TO SHUT THE DOOR BUT IT WOULD NOT LATCH. IT WILL NOT STAY SHUT, EVEN WHEN THE DOOR IS LOCKED, CHILD LOCK IS ON, AND THE AUTOMATIC DOOR POWER IS TURNED OFF. I HAD 4 CHILDREN IN THE CAR AT THE TIME AND THIS COULD OF BEEN A MAJOR INCIDENT! APPARENTLY TOYOTA KNOWS THEY ARE HAVING PROBLEMS WITH THE DOORS AS THEY HAVE EXTENDED THE WARRANTY ON THEM. THE LATCH ON THE PASSENGER SIDE DOOR WAS REPLACED IN APRIL AT 119,000, BUT NOW TOYOTA IS SAYING THEY WILL NOT COVER IT UNDER THE EXTENDED WARRANTY BECAUSE OF THE MILEAGE BEING 122,257.. THERE SHOULD NOT BE A MILEAGE LIMIT ON A PROBLEM THAT COULD HAVE DANGEROUS CONSEQUENCES! UPDATED 10/07/15*LJ UPDATED 11/07/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732593July 7, 2015
UNKNOWN OR OTHER
VEHICLE TIRES ARE WEARING HIGHLY ABNORMALLY QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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