Tesla Model Y Complaints

3,785 consumer complaints on file.

#11486130September 23, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486119September 23, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Tesla model Y has been braking for no apparent reason when using the adaptive cruise control. Sometimes there may be a car coming in the opposite direction, but most times there is no other cars within miles. Several times the braking has been extremely aggressive causing me to have to hit the accelerator hard to avoid somebody behind me running into me. This has happened many times on long,straight, flat roads in the middle of the Arizona desert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486089September 23, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the vehicle suddenly and without warning decelerated to approximately 50 MPH. The contact indicated that no other vehicles or objects were nearby during the failure. The failure had occurred on three separate occasions during the trip. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486040September 23, 2022
SUSPENSION:SUBFRAME/MOUNTING BRACKET, SUSPENSION:FRONT:CONTROL ARM
The contact owns a 2021 Tesla Model Y. The contact stated that the vehicle was taken to the local dealer for a wheel alignment, and at that time he was informed that the lower control link subframe needed to be replaced. The vehicle was repaired. The contact then stated that while his wife was making a right turn, the front passenger’s side control arm and wheel detached from the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic. The independent mechanic diagnosed the vehicle and stated that the two control arm bolts needed to be replaced. The contact was informed that the vehicle needed to be taken to the dealer. The vehicle was then towed to the local dealer, who confirmed the independent mechanic’s diagnosis; however, the contact referenced NHTSA Campaign Number: 21V835000 (Suspension) as a possible solution to the failure; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was 32,386.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485967September 23, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using the cruise control feature on my Tesla model Y Long Range, I experience what is known as phantom breaking. The vehicles brake are applied hard after the camera sees what it incorrectly perceives to be a vehicle in front of it. This can manifest itself by a vehicle turning across it’s path in the distance or a large vehicle such as a truck coming toward us on a two lane road. This is a very unsafe condition because of the potential of being hit in the rear by vehicles behind us as our breaking maneuver can be excessive and unneeded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485884September 22, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle brakes for no apparent reason without any other vehicles in near vicinity, both in adaptive cruse control and autopilot. This has improved with updates, but on a recent trip we experience six phantom breaking events on interstate travel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485765September 21, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have a brand-new Tesla Model Y which was delivered to me on 8/29/2022. On 9/20/2022, between 08:20 and 09:20 AM PDT, I encountered at least 5 "unexpected slowdown" (or "phantom braking") events. It was on a section of I-15 between Las Vegas and Los Angeles. The weather condition was warm, clear, and sunny, and the freeway had almost no traffic around me. I had the "traffic-aware cruise control" enabled, and suddenly and without any warning, the car braked violently. If there were other cars around me, I was certain that rear-end accidents would have happened. Each time this happened, there was NO warning of any kind whatsoever. With each occurrence, I used the Tesla "Report" voice command to document such an event. According to Tesla, the event data were available to diagnostic team for analysis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485651September 21, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70-80 MPH with Adaptive Cruise Control activated, the vehicle experienced phantom braking while there were no vehicles or objects nearby. The contact stated that he depressed the accelerator pedal and was able to continue driving; however, the failure had been reoccurring more frequently. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485626September 21, 2022
STEERING, VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST
Last evening , when doing a lane change on Highway 680 , I lost control of the car and the car began to swerve pretty badly. Thankfully I hit the brakes on time and everything was fine again. A blue car was trying to get in my lane and I quickly changed lanes to be safe and the severe swerving began. It was like I was in a roller coaster. Thankfully it was a 4-5 lane freeway and there were no cars around me. It felt like the autopilot tool control and the swerving began. How do I lodge a complaint so that Tesla can fix it? Can I turn something off to avoid this in future because I am scared to drive the car again? I have a 2022 Tesla Model Y. Also is it possible to see some sort of video from 680 between 4-5 pm on Tuesday Sept 20, 2022? I was returning to San Jose from Fremont, CA. Thank you, Jyoti
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485617September 21, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owned a 2022 Tesla Model Y. The contact stated while the vehicle was stationed at a traffic light and waiting to make a left turn, the vehicle accelerated independently and T-boned another vehicle. The contact stated the air bags did not deployed. The contact stated she was dizzy/a headache and had lesions on her upper left leg. The contact stated she did not seek medical. The contact stated she was made aware by her insurance company, the driver from the other vehicle, had sustained unknown injuries and did seek medication attention. The vehicle was not drivable. The insurance company deemed the vehicle totaled. A police report was filed. The police department towed the vehicle to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 35,083.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11485537September 20, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle is experiencing “phantom braking”. Has happened dozens of times. I have contacted Tesla a few times regarding this, and they downplay everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485350September 19, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Model Y slamming on break for no particular reason when hazardous lights are on. Luckily no car was behind me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485285September 19, 2022
ELECTRICAL SYSTEM, ENGINE
Had car less than 48 hours and charged for first time overnight and the charging stopped 1 hour into the session. In the am there was no power to car and had to call roadside that was able to jump and get power to remove charge and get on tow truck Tesla reports a PCS unit and Voltage unit failed and need replacement This car is less than 38 hours old with 103 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485284September 19, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on 1- 10 in Tucson headed East, at 6:15am, with no traffic visible coming or going and traveling at 75mph with cruise control engaged, the car slammed on the brakes without warning bringing the speed down to 30 mph. This also happened 3 to 4 times on 2 lane roads with no cars visible from horizon to horizon, vehicle speed was 65 mph, car for no reason initiated emergency braking down to 20mph. Obviously this is a severe hazard and potentially life threatening had there been vehicles or large trucks directly behind us. After these incidents my wife would not let me engage the cruise control and is thinking of selling the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485172September 19, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Our Tesla was phantom braking on the highway on a recent trip to a neighboring state. The braking was unpredictable, sudden and aggressive. This happened when we used cruise control. Each time it happened, I was in the passenger seat and thrown forward. We quickly realized this could cause a fatal collision. We began limiting the use of cruise control to long stretches of highway when no other vehicles were behind us. This happened both on the way to our destination and on the way back home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485084September 18, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving west on I70 today phantom braking has occurred at least 5 times. This has happened when using adaptive cruise control and autopilot. NOT SAFE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485074September 18, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484974September 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
08/27/22 3:37 pm While driving on I25 north to Wheatland WY at 80 mph the adaptive cruise control slammed on the brakes. The weather was sunny, there were no other cars within sight in front of the Tesla or to the rear and the pavement was dry. Thinking there must be something that hit a sensor I resumed the journey. The same braking malfunction occurred two more times so I pulled into a rest area and searched to find automatic emergency braking and turned off that feature. Once more I drove with the adaptive cruise control. It did it again. Had there been a semi or other heavy vehicle behind me there would have been a likely fatal crash. The Telsa braked so hard I thought the airbags would deploy. This is a very serious safety issue that must be immediately addressed. I returned home and within the week sold the Model Y.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484738September 15, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on a stretch of I-15 in Utah using the traffic aware cruise control when the car suddenly applied the brakes by itself. I was traveling at approximately 80mph when this happened. Scared me half to death. I wasn't sure what happened and thought it was just an anomaly. Later I was using the auto pilot traffic aware cruise control feature and the same thing happened. That's when I figured out it was an issue with the cruise control/auto pilot. When I was stopped, I looked up that this is a frequent issue with the Tesla Model Y, known as phantom braking. No one at Tesla mentioned this issue as I went through the purchase process, or when I picked up the car in Dec. 2021. I wasn't aware of that before and feel like I could have been in a serious accident. I felt lucky that I wasn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484648September 15, 2022
UNKNOWN OR OTHER
Was stopped at a light and the car rapidly accelerate on its own hitting the car in front of me. The air bags didn't deploy. I stepped on the break pedal but the car continued to accelerate, I have informed Tesla and opened a service ticket. A police report was filed for the resulting accident involving 2 other cars. I have also had instances in the recent past where while driving on the highway the car has rapidly slowed down / applied the breaks for now obvious reason. The phantom breaking issue reported by many.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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