Tesla Model Y Complaints

3,785 consumer complaints on file.

#11490501October 23, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was returning home with my family at around 7 pm today (10/23/22). The autopilot (basic autopilot) was engaged and the vehicle was moving at 50 mph. Suddenly the car seemed to have engaged the brakes and I felt it almost came to a stop. At that time the red steering wheel alert appeared on the screen with the message to take control immediately. I had not braked nor there was a vehicle or any other object or vehicles in front of me or behind me. No vehicles were on the other lane either. The only thing I can clearly remember was a pickup truck waiting at a stop sign in a street connecting with the road I was on on the opposite side from me. Luckily there were no vehicles directly in front of me or behind me. It would have caused an accident if there was car behind me. All of us really got scared and my children are claiming they will never travel in my Tesla again. The vehicle may be inspected if needed. From what I read about this phenomenon it looks like what I experienced was a “phantom braking” event. The vehicle has not been inspected by anyone at this time after the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490483October 23, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving with cruise control set to 70-74mph, we had several incidents of phantom braking on a recent road trip. From 70mph with no obstacles, trees, structures, or other cars in sight, the car would suddenly brake itself. This happened multiple times, sometimes just a minute or so after the previous time. We were saved from being rear-ended only because the cars behind us were far enough back, but it was terrifying nevertheless. We cannot use cruise control anymore. Tesla must address this totally unacceptable safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490476October 23, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While travelling on TX-130 legally at 85 miles-per-hour with cruise control enabled, the braking system suddenly and without warning self-engaged, greatly reducing the speed of the vehicle. System available for inspection upon request (however I can help). The sudden speed change at such a high speed is alarming to the driver, possibly provoking unneeded corrective action which could destabilize the vehicle. If another vehicle had been following even reasonably closely, a collision was very likely. A collision at such high speed is obviously very dangerous. Manufacturer has not been contacted, but such "phantom braking" is the subject of frequent news articles from various sites. No explanation for the cause of the braking was displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490462October 23, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom breaking on autopilot on highways
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490396October 22, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The AutoPilot or Full Self Driving malfunctions by suddenly braking for no apparent reason. Going from 70mph to 50mph on a busy highway can cause cars in the back to crash into my car. Along a two lane road the car suddenly started braking and veered right when a large 18 wheeler passed in the opposite lane. Causing cars behind to suddenly brake to avoid hitting my car. Another time car suddenly braked because there was a change in color where the road had been patched and there was a slight dip in the road. The problem has been confirmed by many other drivers and NHTSA is looking to the issue. I do not know what the Tesla Company is doing about this problem. There was no warning before the sudden braking happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490239October 20, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was going on I-95 North (Palm Beach County) on Autopilot (and I had Full Self Driving enabled in my car). It was raining, and I was at moderate speed, I would say 45-50 mph. The car started spinning uncontrollably. By miracle nodoby hit me, the card corrected after what I believe were 2 spins and continue on the same direction as traffic. I believe, with the nerves of the moment, that about 45 to 60 seconds later, I put auto pilot again, not knowing what hapened. And the car, out of nothing, started spininng again. 3 times, and I hit the opposite wall of the highway. By another miracle, nobody hit me (rush hour, I-95 north, 820am)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11490091October 20, 2022
UNKNOWN OR OTHER
Windows on certain model year 2021-2022 Model S and Model X vehicles, model year 2017-2022 Model 3 vehicles and model year 2019-2022 Model Y vehicles to correct performance of automatic window reversal systems to comply with regulatory standards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489932October 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have been experiencing phantom braking on my Tesla Model Y. It is a new vehicle, which I purchased at the end of September 2022. While driving with cruise control activated, the emergency braking will suddenly engage bringing the car to a sudden slowdown/ stop. This has happened on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489869October 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Travelling 101 North from Los Angeles to Solvang. I was driving with tesla auto piloit set at 65mph. Middle of the highway, no vehicles around, no bridges or any shadows from anything. Tesla model y braked from 65mph to 20mph suddenly without warning. Serious safety issue, had a vehicle been following me i would have been rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489809October 18, 2022
VISIBILITY
The contact owns a 2021 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 221V7020000 (Visibility). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The manufacturer was notified of the issue and informed the contact that there would be a delay in the software update. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489803October 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My wife and I recently drove cross country in our Tesla Y. Occasionally, we had the forward collision warning go off for no reason. More importantly, when we had the adaptive cruise control on and particularly when the autopilot system on, we experienced episodes of sudden braking when there were no other vehicles or other objects in the vicinity. This happened, on average, once or twice every 30 minutes. It got to the point where we had to keep the cruise control off because it seemed to put us in potentially dangerous situations. My car’s software is and was up to date. I contacted Tesla about this issue. They blew me off. Thanks. Steve Steinberg
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489682October 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When engaging cruise control on the highway we experienced phantom braking 2 times in 90 seconds while on an empty road. This was the first time we ever used the cruise control on the highway. The braking was aggressive, and enough to strain the passenger neck. It was scary and without warning. We feel it is too dangerous to use cruise control on our vehicle ever again for feet of causing an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489670October 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, STEERING
I started my car and drove out of the parking lot of my apartment complex. I was trying to drive to the grocery store. At that time, the car's auto-pilot and navigation features were not on. After turning onto the main road near my apartment complex, I turned on the car's auto-pilot feature. I did not turn on the navigation feature. But the car suddenly started navigating to my work address anyway. I wanted to keep driving straight on the main road, but the car immediately turned left to go into a side street that I was already passing. The car sped up when it turned, and I did not have enough time to change direction or to break. The car steered into a tree off of the main road. I attached photos to the claim form.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11489663October 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving from L.A. to S.F. on I-5 yesterday, we twice experienced phantom braking while using Autopilot. In both cases, there was no car close in front of us. The system just malfunctioned and suddenly braked from maybe 70 to 55 or even 50, which feels very dangerous in case a car behind us might not notice and rear-end us. It was late afternoon and we were driving somewhat into the sun. It feels like it might have something to do with sun angle and the fact that there was no car in front of us. There were also some mirages on the road that it might have mistaken for a car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489487October 16, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While adaptive cruise control, braking occurs unexpectedly. Might be related to hills, seems somewhat repeatable. Scares the snot out of you when you are doing 80 miles per hour on autopilot/cruise control and your car just stars braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489438October 16, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The "Traffic Aware Cruise Control" and "Auto Steer". Yes, available for inspection. During driving on a long highway trip with these features turned on, the car suddenly braked severely for no reason(no objects or other vehicles were in front of car). This caused a large truck, which was following me to also brake and nearly collided with my car's rear. Repeat experiences like this "phantom braking" occurred. Based on other reports, this is common in other Teslas. No warning alerts in car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489412October 15, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on freeway on a clear day with no other cars in front of me the car suddenly hard brakes such that one could feel the anti locking activating. I was lucky there were no cars behind me or it would have been vary dangerous. There was a car on my right but it was holding its lane and there was no visible reason for emergency braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489349October 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When on cruise control, the vehicle frequently brakes hard at highway speeds, jerking our bodies and forcing cars behind us to brake hard as well. Sometimes this happens when we’re beside a semi truck or a car changes lanes far in front of us, but often there’s nothing. There is no warning prior to the braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489316October 14, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have a new 2022 Tesla Model Y and in less than 500 miles it has already "phantom emergency braked" on 5 separate occasions. The conditions was freeway driving, no traffic within 200-300 yards, daytime, and the geography was gentle rolling hills with little to no vegetation. On all occasions my speed was set at 75-80 mph. The events ranged from momentary autopilot brake application slowing the vehicle about 10 mph to very aggressive autopilot braking slowing the vehicle 30-40 mph. There are no other warning lamps, messages, or pre or post symptoms. Of course it goes without saying how dangerous this is especially if there were a vehicle following closely behind. Tesla is very aware of this problem. This particular vehicle, being brand new, has not had a service appointment to date but I am in the process of setting one up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489158October 13, 2022
UNKNOWN OR OTHER
Vehicle phantom braked while I was on the highway. Someone could have rear-ended me as it happened out of nowhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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