Tesla Model Y Complaints

3,785 consumer complaints on file.

#11516019April 7, 2023
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2022 Tesla Model Y. The contact stated that the front passenger’s side seat was not sensing his wife seated in the seat due to her weight. The contact stated that his wife was 102 lbs. which was not recognized by the occupant detection system. The contact stated the front passenger air bag off warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger’s side seat to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the local dealer but was unable to determine there was a failure. The vehicle was not repaired. The manufacturer had been informed of the failure and was informed the minimum weight was 100 lbs. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516005April 7, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 Tesla Model Y. The contact stated while her husband was driving 50 MPH, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515899April 7, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency bracking occured on multiple occasions during trip. When there was nothing to brake for, the brakes were automatically applied, sometimes severely. The car is available for inspection if requested. With unexpected hard braking, we could put someone following behind in danger of a rearend collision and possible injury to us and them. The problem has not been confirmed by a dealer or independent service center. The vehicle/components have not been inspected. There was no warning prior to this unexpected braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515867April 6, 2023
UNKNOWN OR OTHER
Right side passenger door doesn’t open. Since I purchased the car Tesla has fixed the problem but it keeps reappearing. My concern is that if I get in to an accident passengers in the rear seat can get stuck as the door doesn’t open either from inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515474April 4, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I experience three incidents of phantom braking while on a recent trip. The car was on Autopilot (I do not have FSD), on an open road with zero cars in sight. Two were incidents where the car went from 69 MPH to 50 MPH for no reason. The third was even more severe when the car went to 30 MPH from 70 MPH. The incident was reported to Tesla and their response after diagnosing remotely is as follows: "There are no hardware issues with your car. At the times provided your vehicle detected another vehicle in the lane which was the source of the slow down. There are known limitations of Autopilot at this time. The performance of Autopilot will be improved over time. Currently, Autopilot may react more conservatively than a human driver in situations where it is thought an object may be entering your vehicle’s path. It is more desirable to have a false positive than a false negative.” I want to reiterate once again there were ZERO cars in sight when this happened. Dates for these events were on March 31, 2023 and April 1, 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515316April 3, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
The car has been giving me fake forward collision warnings. Even in parking lots
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515308April 3, 2023
SEAT BELTS
Rear passenger middle seat buckle was defective- just replaced by Tesla. Seatbelt buckle was stuck and after unlatching, was unable to get it back in; there was a 4 year old in a booster seat at the time of incident. Left rear passenger seatbelt may have also unlatched by itself last week while front facing booster seat was strapped in using the seatbelt. Had to reinstall car seat with latch, despite child exceeding 40lb. limit for latch use (Diono 3XRT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515221April 3, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
Here's front and rear with audio of the Tesla failing to trigger a collision warning or assistance with passengers in the car during a Lyft ride. There should be a loud beep paired with some braking assistance but most of the time neither work or they work when they shouldn't. If my car actually got the miles range I paid for and actually charged as fast as they advertise I wouldn't be at home filling out these reports. Squeaky wheel gets the grease, so I squeak, squeak, squeak! https://drive.google.com/file/d/15Hvhf2eT8--XljxWKTaRqxqsqQYvdzp8/view?usp=share_link https://drive.google.com/file/d/13onkPVSEXT4OJxitVmckx5fRzT_yx17d/view?usp=share_link
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515217April 3, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
In a 1 minute clip I captured how the Tesla constantly misses collision warnings and/or assistance while all safety features are turned on because the car misses the first collision warning and then goes off early on the second scenario with the same car and driver in front of my passenger and I. It's dangerously inconsistent and this is the third passenger on Lyft this week this has happened to and the passenger verified as a witness to the event in each example without any sort of coercion. Without the LiDAR the Tesla makes constant mis-judgements it never should have been removed. Last night I traveled down 429 West and had the same issue with the car reducing to 0mph like it has been for several months but this time I didn't let the car slow down all the way before canceling and leaving Tesla a nice explanation in my best Forrest Gump impression soundtrack was playing. I said "Life is like Tesla FSD, you never know if your cars gonna stop on the highway". What's the point in the voice recording if the error isn't corrected? To make me FEEL like something is being done? Everyone in person and online keeps telling me to just sell the car. Well I would if I could afford to but now I'm stuck between paying my overpriced car bill or driving the overpriced car that keeps failing at its job and almost causing tons of accidents. Thank God I have a dashcam otherwise I bet Tesla would say I'm drunk or something to cover their own butts! Hate to break it to ya but I don't drink that's all just bad programming and sensors. You can see once again the person behind us has to switch lanes last second to avoid rear ending us. I wonder all day every day for the last year or so if anyone actually reads these countless reports I've filed or if they're just another corrupt official on the Elon Musk payroll lol. https://drive.google.com/file/d/18br6n1pK0x3sViSs-q8_aQDvj26n3JHO/view?usp=share_link https://drive.google.com/file/d/1NVhSTKwR6BaQ7gQV8Q6CjzYHpau2zvBs/view?usp=share_link
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515208April 3, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
on 30th MAR 2023, when my wife drove on to our drive way with gentle speed, car rammed into closed garage door and broke the door and rammed into living room wall with breaking room entry door . there is neither emergency breaking /stop nor collision warning . it damaged wall , garage door and more living room property damage with addition to damage to the car. i am really worried about the safety of the car..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11515195April 3, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2023 Tesla Model Y Extended Range (purchased 3/13) is experiencing phantom braking when autopilot (adaptive cruise control) is engaged. At random times and with no apparent obstacles ahead, the vehicle performs aggressive braking without warning. This has occurred at various times of day on divided freeway. This is consistent with what other Tesla drivers have described consistently for several years. I reached out to Tesla for assistance, and they advised to "when engaging Autopilot, make sure the vehicle distance is set above a 4. It can get a little breaky below that" effectively acknowledging this as a known issue. They could not provide guidance on a planned fix. This is a significant safety issue as it creates the risk of being hit from behind if another vehicle is following when the emergency braking occurs. I'm reporting since this clearly is a known safety issue that evidently has gone unresolved for quite some time, and which was not disclosed to me at time of purchase, despite a pattern of issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515068April 2, 2023
ELECTRICAL SYSTEM
Defective battery, wont charge past 30%
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515019April 2, 2023
AIR BAGS
Air Bags malfunctioning, if fact, not even working on this 2023 Tesla Model Y.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514937April 1, 2023
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
My 2022 Tesla Model Y suddenly stopped on the road with a message on the screen saying “Pullover safely Vehicle Shutting Down”, but the car stopped immediately and would not move. Another error came up saying “Rear motor disabled”. The sudden stopping was very dangerous, and it could have been life threatening had it been on a highway. Luckily for us, I was just pulling the car back from our driveway, but more than half of my car was on the road when the car stopped suddenly with the error message. I can’t imagine what could have happened had I been on a highway with or without Auto Pilot. We are all very disturbed by this experience as the car just suddenly stopped. Tesla is not safe on the road with this problem. Battery was at 235miles left and the car is in great condition otherwise having driven only 8K miles. Car had to be towed to the service center, but next Tesla service appointment shows almost a month later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514887April 1, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The problem I will describe has been noted over several months, but I will focus on events observed today, March 31, 2023. I was driving from Salt Lake City to Reno, NV on Interstate 80. Weather conditions were partly cloudy, 40-55F, dry roads, light traffic. While driving at highway speeds of 70-80 Mph using the cars adaptive cruise, the car would repeatedly brake sharply and almost violently, causing me to hit the brake pedal to remove the vehicle from cruise for fear of being rearended. This generally occurred when there was no traffic in front of me, with perfectly clear roads, no debris or obstructions if any kind. The car also braked slightly during this drive, dropping speed maybe 10-15 mph before resuming. These abrupt and inexplicable braking incidents occurred so frequently, probably 20 times or so, that I stopped using cruise control for fear of an accident. This has not yet been reported to Tesla, and has not been investigated. However, I wanted to report this because I feel it is an extreme safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514845March 31, 2023
STEERING
Took delivery of new Tesla Model Y on Friday, March 24th. While driving it to my residence (205 miles away) noticed that the alignment was off and vehicle pulled to the left at highway speeds on flat, level sections of roadway. I was not informed of the 100 miles or 7 days to report issues with vehicle. I scheduled service with Tesla with odometer reading of 348. Tesla service verified the issue and corrected it but charged me $275 for an issue that was present from factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514825March 31, 2023
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70 MPH with the Autonomous Self Driving feature activated, while attempting to make a lane change, the vehicle was independently self-correcting back into the original driving lane. Additionally, while driving with Autonomous Self Driving feature activated, the vehicle experienced phantom braking and the vehicle stopped in the middle of the highway. The contact stated that there were no obstacles in front of the vehicle to cause the vehicle to experience the phantom braking. The contact also stated that the "Emergency Lane Departure Avoidance" failed to function correctly and would overcompensate when the vehicle made slight lane adjustments. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the Autonomous Self Driving and Emergency Lane Departure Avoidance features be deactivated. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514707March 30, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
During my driving shift on Lyft my first ride was right next to me at the medical clinic when I accepted the ride but Lyft sent me 10 minutes away to park in the middle of a median facing a memorial for a car crash victim (while playing Stan by Eminem about a fan being killed in a car accident after no one gets his letters(On Tesla Radio which has been proven to be hackable and I have reported to NHTSA before)). She gives me directions; I accept the ride then drive 10 minutes back to where I accepted the ride in the first place. The gps location for Lyft is over a mile off, after a couple minutes of scanning parking lots for people I've never met I find them at the health clinic (Lyft had deleted her directions she sent me so I was going off memory from the phone call). We start talking and it turns out they are currently in a lawsuit against Lyft. On the way to their destination (which was also wrong by several miles and required their directions) the Husband and I start noticing really aggressive drivers around us then all of a sudden the car in front of us hit the brakes short notice and zero of the cars collision warnings and safety precautions worked because there is clearly no audible sound. I have the sounds enabled I also have since day 1 because that's why I bought this car, for safety. Luckily for me I said nothing until the passenger mentioned that they braked too hard, I did a good job reacting and they agree there was no collision warning once I explained to them that the Tesla is supposed to do that but it rarely works when it should and goes off all the time for overly dramatic reasons. It's like Elon himself hacked my car and made it a clown car as described by himself in his own tweets. Upon the riders request I have released the entire recording to them via cloud server for use only with my written consent. They will be forwarding it to their attorney who is currently representing them so I would think twice about using 'kid gloves' on Tesla now on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514681March 30, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving eastbound on I-70 in Nebraska March 29 I had about 4 incidents of sudden braking with no obstacles or even any cars or trucks in front. All oncoming traffic was far across the median. In each of these incidents, there was a dark patch across the highway, probably from recently applied asphalt. One of these was severe enough that there would have been an accident if there were any closely following cars. In that particular incident there was a small concrete bridge that had an obvious dark black surface - probably from resurfacing. I purchased "full self driving" for the car a few days ago. The car was in auto-steering mode and was capable of changing lanes initiated by the turn signal, although there was no lane change at the time of these incidents. I have not reported this other than through this web site.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514620March 30, 2023
EXTERIOR LIGHTING
Water intrusion rear tail lights. According to Tesla service it is within Tesla specs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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