Saturn Ion Complaints

4,344 consumer complaints on file.

#10693502March 11, 2015
ELECTRICAL SYSTEM, AIR BAGS
S10 DIRECT REPLY LETTER REQUESTING ASSISTANCE WITH DENIED COMPENSATION FROM GM IGNITION COMPENSATION CLAIMS RESOLUTION FACILITY AFTER AN AUTOMOBILE ACCIDENT RESULTING FROM A DEFECTIVE IGNITION SWITCH. *SMD 2007 SATURN ION. THE CONSUMER STATED AN ANIMAL RAN ACROSS THE HIGHWAY. WHEN SHE HIT THE BRAKE, THE VEHICLE SHUT OFF, THE STEERING LOCKED UP AND SHE LOST CONTROL OF THE VEHICLE. CONSEQUENTLY, SHE RAN INTO A DITCH AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER RECEIVED A LETTER FROM GM STATING NO ACCIDENT OCCURRED AS A RESULT OF THE IGNITION SWITCH DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10693663March 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION AND WAS DIFFICULT TO REMOVE ON MORE THAN ONE OCCASION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK AND FORTH TO THE DEALER MORE THAN TWICE AND THEY WERE UNABLE TO REMEDY THE FAILURE. THE CONTACT REPORTED THE FAILURE TO THE MANUFACTURER AND INDICATED THAT THE REMEDY DID NOT REPAIR THE VEHICLE. THE VEHICLE WAS STILL AT THE DEALER AND WAS UNABLE TO BE DRIVEN. THE DEALER STATED THAT THE MANUFACTURER WOULD NOT APPROVE REPLACING THE COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 8/21/15*CN UPDATED 9/28/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693297March 10, 2015
SERVICE BRAKES, ENGINE
TL*THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHEN THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE VEHICLE FAILED TO STOP. IN ADDITION, THE COOLANT WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669015March 4, 2015
ELECTRICAL SYSTEM
2006 SATURN ION. CONSUMER RECEIVED REPAIRS DUE TO RECALL AND IS SEEKING REIMBURSEMENT. *TA THE IGNITION CYLINDER AND IGNITION SWITCH WERE REPLACED ON APRIL 6, 2012. ON AUGUST 8, 2012, THE IGNITION LOCK AD IGNITION HOUSING WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691857March 3, 2015
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING THE CAR WILL AUTOMATICALLY SHUT OFF. I CAN BE ON THE FREEWAY AT 55 MILES AND THE CAR WILL JUST DIE. I CAN BE AT A STOP LIGHT AND THE CAR WILL DIE. I HAVE TAKEN IT IN AND TWICE THEY SAID THEY FOUND NOTHING HOWEVER THE PROBLEM STILL EXIST. I THOUGHT THAT WITH THE RECALL REPAIR OF THE IGNITION SWITCH IT MIGHT HELP BUT IT HASN'T AND MY KEY STILL GETS STUCK IN THE IGNITION AT TIMES AND I DON'T EVEN HAVE ANYTHING HANGING ON THE KEY ONLY THE REMOTE. BASICALLY ONCE YOU FEEL THE CAR LOSING POWER AND ALL DASH LIGHTS SHOW UP, YOU NEED TO RESTART THE CAR TO PROCEED. VERY DANGEROUS ESPECIALLY ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691859March 3, 2015
FUEL/PROPULSION SYSTEM
I SMELT GAS SO I BROUGHT IT TO MY MECHANIC. HE SAYS THAT THE FUEL PUMP HAD A CRACK AT THE INLET. I SEE THAT THERE ARE 2006 AND 2007 SATURN IONS THAT WERE RECALLED BECAUSE OF THIS ISSUE. I WAS CURIOUS WHY OR IF THERE WERE SIMILAR COMPLAINTS FOR THE RANGE THAT VIN FALLS WITHIN. IT LOOKS LIKE IT DOES ACCORDING TO HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/ACM13505162/RCRIT-09V419-3422.PDF BUT SINCE I DIDN'T BUY /REGISTER IT IN ARIZONA OR NEVADA THAT IT DOESN'T APPLY. NOT SURE WHY IT WOULD ONLY APPLY TO TWO STATES SINCE MY VIN FALLS WITHIN THAT RANGE. ANY THOUGHTS ARE APPRECIATED. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691866March 3, 2015
STEERING
I HAD THE CAR IN ON 2/18/15 FOR THE POWER STEERING RECALL BUT A WEEK LATER IT DID THE SAME THING. I BROUGHT IT IN AGAIN ON 3/2/15 THINKING THAT MAYBE THE PART THEY REPLACED WAS DEFECTED. TOLD IT WAS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691524March 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2003 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A FIRE STARTED UNDER THE DASHBOARD. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED, BUT THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AND, AFTER EVALUATING PICTURES SENT BY THE OWNER, STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE FAILURE MILEAGE WAS 204,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10691334March 1, 2015
FUEL/PROPULSION SYSTEM
VEHICLE HAD A STRONG ODOR OF FUEL WHEN YOU WOULD STOP. TOOK TO MY STANDARD REPAIR SHOP AND FUEL PUMP MODULE AND FILTER NEEDED TO BE REPLACES AS IT WAS CRACKED. NEVER RECEIVED ANY RECALL NOTIFICATION AND FIND THAT RECALL WAS ONLY FOR 2007 SATURN ION'S IN WARM WEATHER STATES. THIS VEHICLE WAS PURCHASED NEW IN THE STATE OF VIRGINIA. THE EXPENSE I INCURRED SHOULD BE REIMBURSED AS THE WERE SATURN ION'S OUTSIDE OF WARM WEATHER STATES COULD ALSO INCUR THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690552February 25, 2015
STEERING
THE INTERMEDIATE STEERING SHAFT SEIZED RESULTING IN LOSS OF ELECTRONIC ASSISTED STEERING AND FAILURE OF STEERING WHEEL TO RETURN TO CENTER. THIS IS THE SAME ISSUE THAT HAS WAS RECALLED IN THE CHEVROLET COBALT AND PONTIAC G5 OF THE SAME MODEL YEARS WHICH USE IDENTICAL PARTS, BUT THE SATURN ION WAS INEXPLICABLY EXCLUDED FROM THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668006February 25, 2015
ELECTRICAL SYSTEM, POWER TRAIN
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION KEY ISSUES. *SMD THE CONSUMER STATED THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE STALLED ON THREE OCCASIONS, AND THE CHECK ENGINE LIGHT ILLUMINATED. THE IGNITION SWITCH AND SHIFTER WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668002February 25, 2015
STEERING
2006 SATURN ION. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL STEERING REPAIRS. *SMD THE CONSUMER STATED IN JUNE 2010, HE BEGAN TO EXPERIENCE SUDDEN LOSS OF POWER STEERING. THE STEERING COLUMN AND MOTOR ASSEMBLY WERE REPLACED. IN OCTOBER 20104, THE CHECK ENGINE AND REDUCED ENGINE POWER LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED THE LIGHTS WERE ON DUE TO A STEERING RECALL. THE CONSUMER STATED THE WORK HAD PREVIOUSLY BEEN DONE. THE CONSUMER IS NOW SEEKING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667980February 24, 2015
ELECTRICAL SYSTEM, AIR BAGS
VEHICLE WAS INVOLVED IN CAR ACCIDENT SHORTLY BEFORE RECALL WAS ISSUED. CUSTOMER NEEDS ASSISTANCE IN GETTING THIS MATTER RESOLVED. *TA THE CONSUMER LOST CONTROL OF THE VEHICLE, IT SLID AND ROLLED OVER TWICE AND LANDED UPSIDE DOWN. ALSO, THE AIR BAG DID NOT DEPLOY. THE CONSUMER SUFFERED SERIOUS INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10690333February 24, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION CAUSING THE BATTERY TO RUN OUT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFT GEAR ASSEMBLY NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690473February 24, 2015
STEERING
TL*THE CONTACT OWNS 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING SEIZED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED ON THE CAMPAIGN. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689945February 23, 2015
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED AFTER STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED AND RESUMED NORMAL FUNCTION. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING MODULE IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,189. UPDATED 3/31/15*CN THE CONSUMER STATED HE DID NOT HAVE ANY PROBLEMS, UNTIL THE DEALER REPLACED THE STEERING MOTOR. UPDATED 04/07/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689732February 21, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS DRIVING MY SATURN TONIGHT AND NOTICED THAT EVEN WHEN I WOULD LET OFF THE BRAKE, THE CAR WOULD ACCELERATE AND RPMS WOULD STAY ELEVATED. I WAS DRIVING AT ABOUT 35-40MPH. I WAS COMING UP TO AN INTERSECTION AND IT SIMPLY DIDN'T FEEL RIGHT, LIKE IT WAS PULLING FORWARD. THE TRAFFIC LIGHT TURNS RED AND I START TO APPLY PRESSURE TO THE BRAKES. IT FELT LIKE THE BRAKES WERE RESISTING AND IT WAS TAKING A LOT MORE PRESSURE THAN USUAL TO SLOW DOWN. MY CAR WOULD NOT COME TO A COMPLETE STOP AND I WAS GOING ~5MPH RIGHT UP TO THE CROSSWALK. THE CAR STARTED VIOLENTLY LURCHING FORWARD AND STILL, WASN'T COMING TO A STOP. THE RPMS WERE REVVING AND I WAS ABLE TO REACT IN TIME TO PUT THE CAR IN NEUTRAL, KEEP BRAKING, AND TURN THE ENGINE OFF RIGHT BEFORE THINGS WOULD HAVE ENDED VERY BADLY. I KEPT MY CAR IN PARK AND TURNED IT ON, AND IT WOULD SHOOT UP IMMEDIATELY TO 4000 RPM. I DIDN'T TRUST THE CAR AT ALL AT THIS POINT AND SAT IN -18 DEGREE WEATHER PROCESSING WHAT HAD JUST HAPPENED AND WHAT TO DO NEXT. AFTER ABOUT 5 MINUTES I HEARD WHAT CAN BE DESCRIBED AS THE ACCELERATION PEDAL RELEASING OR POPPING BACK UP IN PLACE. THERE WAS NOTHING IT COULD HAVE BEEN CAUGHT ON TO CAUSE IT TO STICK. TERRIFYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689678February 20, 2015
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE STEERING FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,760.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689369February 19, 2015
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE ATTEMPTING TO PARK THE VEHICLE, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SUSPENSION AND THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683883February 17, 2015
ENGINE
ENGINE WOULD NOT DE-ACCELERATE AND HITTING THE BRAKES DID NOT STOP THE VEHICLE. I WAS PASSING CARS ON A HIGHWAY,AND I COULD NOT GET THE ENGINE TO DOWN SHIFT. IT FELT LIKE IT WAS IN CRUISE CONTROL, AND IT WAS NOT. I HIT THE CRUISE CONTROL BUTTON TO MAKE SURE I HAD NOT HIT IT BY MISTAKE. I HAD NOT. I DOWN SHIFTED INTO LOW GEAR THAT DID NOT STOP THE ENGINE FROM RACING. I PUT IT IN NEUTRAL THAT DIDN'T HELP. I MANAGED NOT TO HIT ANY CARS. I PUT THE CAR IN A SNOW BANK NEAR A GUARD RAIL. THERE WAS NO CRASH BECAUSE I MIRACULOUSLY KEPT THE CAR UNDER MY CONTROL AND THE SNOW/ICE KEPT ME FROM HITTING THE GUARD RAIL. (I FELT LIKE I WAS GLIDING.) AT SOME POINT WHEN I WAS IN THE SNOW BANK, I HEARD THE ENGINE FINALLY KICK ITSELF DOWN. I CALLED THE LOCAL POLICE FOR A TOW TO MY DEALERSHIP. THE DEALERSHIP TRIED TO BLAME ME, BUT I TOLD THEM IT WAS MECHANICAL FAILURE. I WAS INFORMED THAT THERE SHOULD HAVE BEEN OVERRIDES. THERE WERE NOT. THE CAR WAS REPAIRED. I WAS TOLD THAT THERE WAS A HIGH AND LOW VOLTAGE READING TO THE ACCELERATOR PEDAL, AND POSSIBLE THROTTLE ISSUE. BATTERY REPLACED, PEDAL REPLACED, AND THROTTLE BODY SERVICE PERFORMED. I WAS TOLD THAT THIS WAS "A PERFECT STORM." LATER I WAS TOLD BY AN INDEPENDENT MECHANIC THAT THE FLY BY WIRE SYSTEM WAS THE ISSUE. THIS IS UNACCEPTABLE. I WAS AT RISK AND SO WAS EVERYONE ELSE. I DO NOT FEEL COMFORTABLE DRIVING KNOWING THAT AT ANY TIME THIS COULD OCCUR AGAIN TO ME OR TO ANY OTHER CAR ON THE ROAD THAT HAS A FLY BY WIRE SYSTEM. I MAINTAIN MY VEHICLE BY REGULAR VISITS TO DEALERSHIP MECHANICS, AND THERE WERE LESS THAN 100,000 MILES ON MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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