Saturn Ion Complaints

4,344 consumer complaints on file.

#10713782April 30, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY REMAINED IN THE ON POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 7/9/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712275April 22, 2015
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 20 MPH, THE ABILITY TO STEER SEIZED WITHOUT WARNING. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,348.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705437April 13, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING STARTED TO SMELL A VERY RANK GAS SMELL RUSHED TO MY MOTHERS HOUSE TO SEE GAS LEAKING ALL ON THE SIDE OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705361April 13, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. IN ADDITION, MULTIPLE UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705048April 10, 2015
STEERING
MY WIFE AND I, HAD THE IGNITION RECALL WORK DONE AT SPORT CHEVROLET IN SILVER SPRING, MARYLAND. WE HAD NO PROBLEMS WITH OUR IGNITION. SECOND RECALL, ALSO WORK WAS COMPLETED AT SPORT CHEVROLET. WE HADN'T EXPERIENCED ANY PROBLEMS WITH OUR POWER STEERING. 04/10/2015, WE NOW ARE NOW HAVING THE PROBLEM AS DESCRIBED IN THE RECALL! WHAT ARE OUR OPTIONS AT THIS TIME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704222April 7, 2015
STRUCTURE:BODY, WHEELS
WAS TRAVELING AT APPROX 35MPH POWER STEERING ASSIST WAS LOST, TURNED INTO MANUAL STEERING. I AM A FAIRLY NEW DRIVER, 21, SO I DIDN'T REALLY KNOW HOW TO REACT. IT HAPPENED VERY QUICKLY. HIT A CENTER ISLAND, FOR A LACK OF A BETTER TERM. CALLED GM, THEY HAD SOMEONE INSPECT THE CAR. SAID THERE WAS NO DTC CODES DETECTED. SO THERE FOR THEY ARE CALLING ME A LIAR. MY PARENTS ALSO HAD THIS EXPERIENCE WITH THIS SAME VEHICLE SHORTLY BEFORE I PURCHASED THE CAR. GM REFUSE TO MAKE DAMAGE REPAIRS. ONLY DO RECALL REPAIRS. I ONLY BOUGHT THE CAR ONE WEEK BEFORE ALL THIS HAPPENED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10703386April 2, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE PARKING, THE SHIFT LEVER FAILED TO GO INTO PARK AND THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703183April 1, 2015
FUEL/PROPULSION SYSTEM
THERE HAS BEEN A STRONG FUEL ORDER FOR SEVERAL MONTHS TO WHICH MY MECHANIC STATED TODAY THERE WAS A CRACK IN THE TOP OF MY FUEL TANK . AFTER CHECKING THE RECALL NOTICES AND THOUSANDS OF COMPLAINTS ABOUT THE SMELL OF GAS AND PERFORMANCE ISSUES, COME TO FIND OUT THE RECALL IS ONLY LIMITED TO SELECT STATES. CLEARLY THERE IS A SIGNIFICANT ISSUE WITH THE FUEL SYSTEM THAT GM SHOULD RECALL ACROSS THE BOARD DUE TO RISK OF FIRE AND DEATH. SHAME ON GM FOR LIMITING THIS RECALL DUE TO THEIR SUB-PAR PARTS AND IRRESPONSIBLE MANAGEMENT OF PRESERVING THE SAFETY AND LIFE OF THEIR CLIENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702809March 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT MADE NUMEROUS ATTEMPTS BEFORE THE KEY WOULD RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED AFTER THE RECALL REMEDY WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702394March 29, 2015
EXTERIOR LIGHTING
THE DRIVERS SIDE AND PASSENGER TURN SIGNAL LIGHTS ARE INOPERABLE. WE TOOK IT TO CERTIFIED MECHANIC WHO TOLD US HE HAS SEEN THIS MANY TIMES ON THE SATURN IONS. THERE IS CORROSION ON THE INSIDE OF THE TURN SIGNAL BULB SOCKET WHICH DOES NOT ALLOW A GOOD ELECTRICAL CONNECTION. A LADY ALMOST HIT US HEAD ON BECAUSE IN THE CAR, IT APPEARS WHEN YOU TURN ON YOUR LANE SIGNAL, EVERYTHING IS FUNCTIONING WELL. I HAVE REPLACED THE BULBS NUMEROUS TIMES THINKING IT WAS THE BULBS, BUT I WAS TOLD BY THE MECHANIC THAT WAS NOT CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701131March 23, 2015
STEERING
I STARTED THE CAR AND HEARD THE CHIMES AND SAW A MESSAGE APPEAR WHERE THE ODOMETER MILE APPEARS - POWER STEERING. I WAS PARKED IN BETWEEN TWO CARS AND I HAD NO POWER STEERING. IT SEEMED TO GO OUT. THE CAR WAS VERY HARD TO MANEUVER TO BACKUP IN BETWEEN THE TWO CARS AND INTO THE SHOULDER LANE. I WAS CLOSE TO HITTING ONE OF THE PARK CARS. ONCE IN THE SHOULDER LANE I TURN CAR OFF AND RESTARTED THE CAR. THE CAR WENT BACK TO POWER STEERING. I HAD TAKEN THE CAR FOR THE RECALL BACK IN OCTOBER AND THE PROBLEM WAS SUPPOSEDLY FIX WHEN I COMPLAINED THAT ABOVE THE 60 MPH I WAS LOOSING CONTROL OF THE STEERING WHEEL. I CALLED SATURN CUSTOMER SERVICE TODAY AND AT FIRST GAVE ME A NO SAYING THE PROBLEM HAD BEEN FIXED. I EXPLAINED TO THEM THAT THEY WERE DECEIVING THE CUSTOMERS BY PUTTING A QUICK FIX ON THE ISSUE AND NOT COMPLETELY RESOLVING THE ISSUE. ANALOGY OF A BANDAID ON A DEEP WOUND. UNFORTUNATELY, I NEED MY CAR AND NEED TO DRIVE IT BUT I AM SCARED FOR MY FAMILY SAFETY. I AM TAKING IT BACK TOMORROW TO THE DEALERSHIP TO DIAGNOSE THE ISSUE AGAIN. I HOPE THEY MAKE IT RIGHT THIS TIME AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700923March 22, 2015
SERVICE BRAKES, ENGINE
THE SATURN ION RECALLED IGNITION WAS REPLACED, BUT THE PROBLEM CONTINUES TO HAPPEN. ON 3/20/15, I WAS DRIVING ON THE FREEWAY IN RUSH HOUR TRAFFIC. THE CAR TURNED ITSELF OFF, AND THE BRAKES WENT OUT. I STEERED THE CAR TO THE SHOULDER, AND MANAGED TO BRING IT A STOP EVENTUALLY WITH THE EMERGENCY BRAKE AND CHANGING GEARS. I TOOK THE CAR STRAIGHT TO THE DEALERSHIP, PER INSTRUCTIONS FROM GM CUSTOMER SERVICE, BUT HAVEN'T BEEN ABLE TO GET SATISFACTORY INFORMATION FROM EITHER THE SERVICE CENTER AT THE DEALERSHIP OR GM CUSTOMER SERVICE SO FAR. THE NEW IGNITION FAILED, CAUSING THE CAR TO TURN OFF WHILE DRIVING AND MY BRAKES TO FAIL. THIS CAUSED A SERIOUS SAFETY RISK. THE RECALL FAILED TO CORRECT THE IGNITION PROBLEM FOR MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700954March 22, 2015
VEHICLE SPEED CONTROL
ON 3/16/2015 I WAS MERGING ON THE FREEWAY IN MY 2004 SATURN ION AND I HAD TO BRAKE SUDDENLY DUE TO ANOTHER DRIVER CUTTING ME OFF, ALL OF A SUDDEN MY SATURN BEGAN TO ACCELERATE ON ITS OWN AND REACHED HIGH RPMS BETWEEN 4K AND 5K AND CAR LAUNCHED AT A HIGH SPEED. I ATTEMPTED TO BRAKE YET MY SATURN STILL CONTINUED TO MOVE FORWARD I REACTED FAST AND STEERED TOWARD THE EMERGENCY LANE PULLED MY E BRAKE UP AND THREW MY CAR IN NEUTRAL AND SHUT MY CAR OFF YET WHEN IGNITION WAS ALL THE WAY TURNED OFF MY CAR WAS STILL ON FOR A PERIOD OF ABOUT 4 SECONDS. I AM VERY CONCERNED THAT THIS MAY OCCUR AGAIN. THIS CAN RESULT IN A VERY SERIOUS ACCIDENT OR EVEN A FATAL CONCLUSION. I FIND MYSELF VERY NERVOUS AND UNCOMFORTABLE DRIVING THIS VEHICLE (SATURN ION) BUT UNFORTUNATELY IT IS MY ONLY WAY TO GET TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683342March 19, 2015
ELECTRICAL SYSTEM
2005 SATURN ION. CONSUMER WRITES IN REGARDS TO THE CUSTOMER REIMBURSEMENT REQUEST FORM. *SMD THE IGNITION LOCK CYLINDER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695475March 19, 2015
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE WAITING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694742March 17, 2015
AIR BAGS, VEHICLE SPEED CONTROL
AFTER OWNING THIS CAR FOR A FEW YEARS NOW AND BECOMING HIGHLY INVOLVED IN THE FORUMS. I'VE LEARNED THAT IT'S A COMMON ISSUE FOR THE CLOCK SPRING TO BREAK. WHEN IT DOES, IT CUTS POWER PERMANENTLY TO THE DRIVER AIR BAG, AND CRUISE CONTROL UNTIL REPAIRED. THIS IS A BIG SAFETY CONCERN AS NO POWER TO THE AIRBAG WOULD RESULT IN MORE SERIOUS INJURY OR POSSIBLY DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694843March 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE KEY WAS STILL GETTING LODGED INSIDE THE IGNITION SWITCH. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 214,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694872March 17, 2015
STEERING
MY CAR SHAKES EVERY SO OFTEN ESPECIALLY WHEN I USE MY BRAKES AND WHEN I STEER. I NOTICED THERE WAS A RECALL WITH THE ELECTRIC POWER STEERING AND I THINK IT HAS AFFECT THE POWER STEERING COLUMN AS WELL. I HAVE NOT HAD AN ACCIDENT YET BUT I DON'T WANT ONE BECAUSE ONE PART OF A SYSTEM WAS RECALLED AND NOT THE WHOLE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694184March 13, 2015
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). ADDITIONALLY, THE VEHICLE WAS INSUFFICIENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE REMEDY FAILED TO CORRECT THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693449March 11, 2015
ELECTRICAL SYSTEM
MY CAR SET A CODE FOR WHAT I RESEARCHED HAS A RECALL AND I JUST PURCHASED THIS CAR JAN. 16, 2015. HOW DO I TAKE CARE OF THIS AS IT COULD BE A HORRIBLE PROBLEM. IT NEEDS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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