Ram 5500 Service Bulletins (2019)

417 manufacturer communications on file.

• May 5, 2021•Document ID: 10229988

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  9004374

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

  Associated Products (28)

  2021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 55002018 Ram 35002018 Ram 45002018 Ram 55002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 35002015 Ram 4500+ 8 more
  Associated Documents

  • DownloadMC-10229988-0001.pdf↗
• May 5, 2021•Document ID: 10223376

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  9004374

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

  Associated Products (29)

  2022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 55002018 Ram 35002018 Ram 45002018 Ram 55002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 3500+ 9 more
  Associated Documents

  • DownloadMC-10223376-0001.pdf↗
• May 4, 2021•Document ID: 10230017

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  S2121000009

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.

  Associated Products (8)

  2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10230017-0001.pdf↗
• May 4, 2021•Document ID: 10223405

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  S2121000009

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  Rapid Shifts, High RPMs, 40-50 mph (65-80 kph) Max Speed, Inability to Perform Transmission Quick learn.

  Associated Products (8)

  2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10223405-0001.pdf↗
• April 29, 2021•Document ID: 10221176

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2118000005

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Fuel Injector Circuit Open DTC Additional Diagnostics.

  Associated Products (8)

  2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10221176-0001.pdf↗
• April 29, 2021•Document ID: 10221171

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  S2124000003

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11

  Associated Products (15)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10221171-0001.pdf↗
• April 28, 2021•Document ID: 10221108

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM

  Mfr Comm. #:

  9004369

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set by the Central Vision Processing Module (CVPM) - B217A-92 Rear Camera-Performance or Incorrect Operation U0264-00 Lost Communication With Camera Module - Rear 1. Take picture of head unit display so we can verify what part of the image is not functioning (Surround View vs. Rearview Camera) 2. Take vehicle scan and config report so we can verify s/w, DTCs, and vehicle config 3. If rear camera is not functioning, disconnect and reconnect the camera to ensure that the same camera is still not functioning. We want to ensure that the connection at the rear camera is secure. 4. Send information to FCA Redacted Content.

  Associated Products (8)

  2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10221108-0001.pdf↗
• April 24, 2021•Document ID: 10221164

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S1708000118

  Date Added:

  September 26, 2022

  Manufacturer:

  JEEP

  Summary

  Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

  Associated Products (49)

  2021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Dodge Charger2021 Dodge Durango2021 Jeep Compass2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 55002020 Alfa Romeo Stelvio2020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Wrangler2020 Ram 15002020 Ram 2500+ 29 more
  Associated Documents

  • DownloadMC-10221164-0001.pdf↗
• April 21, 2021•Document ID: 10221177

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2108000098

  Date Added:

  September 26, 2022

  Manufacturer:

  DODGE

  Summary

  Radio Screen Freeze, Blank Screen And Reset

  Associated Products (45)

  2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee+ 25 more
  Associated Documents

  • DownloadMC-10221177-0001.pdf↗
• April 17, 2021•Document ID: 10221154

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2008000113

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

  Associated Products (150)

  2021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Alfa Romeo Stelvio2020 Chrysler 3002020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Dodge Journey+ 130 more
  Associated Documents

  • DownloadMC-10221154-0001.pdf↗
• April 17, 2021•Document ID: 10221153

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  S1608000226

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

  Associated Products (180)

  2021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Fiat 500X2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Grand Wagoneer2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500+ 160 more
  Associated Documents

  • DownloadMC-10221153-0001.pdf↗
• April 16, 2021•Document ID: 10221155

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  S1924000019

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.

  Associated Products (15)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10221155-0001.pdf↗
• April 16, 2021•Document ID: 10221152

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  S16080002261

  Date Added:

  September 26, 2022

  Manufacturer:

  JEEP

  Summary

  Battery Tester Warranty Code Procedures, Medtronic Update Process

  Associated Products (180)

  2021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Fiat 500X2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Grand Wagoneer2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500+ 160 more
  Associated Documents

  • DownloadMC-10221152-0001.pdf↗
• April 16, 2021•Document ID: 10221150

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  S1821000001

  Date Added:

  September 26, 2022

  Manufacturer:

  JEEP

  Summary

  Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

  Associated Products (251)

  2021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Fiat 500X2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Grand Wagoneer2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500+ 231 more
  Associated Documents

  • DownloadMC-10221150-0001.pdf↗
• April 9, 2021•Document ID: 10221137

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2108000093

  Date Added:

  September 26, 2022

  Manufacturer:

  DODGE

  Summary

  Apple CarPlay Does Not Work Or Not Connecting

  Associated Products (60)

  2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango+ 40 more
  Associated Documents

  • DownloadMC-10221137-0001.pdf↗
• April 7, 2021•Document ID: 10221097

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  9004009

  Date Added:

  September 26, 2022

  Manufacturer:

  JEEP

  Summary

  Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

  Associated Products (448)

  2022 Alfa Romeo Stelvio2022 Chrysler 3002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Dodge Journey2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Renegade2022 Jeep Wagoneer2022 Jeep Wrangler2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500+ 428 more
  Associated Documents

  • DownloadMC-10221097-0001.pdf↗
• April 2, 2021•Document ID: 10221186

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  1803421

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.

  Associated Products (12)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10221186-0001.pdf↗
• March 31, 2021•Document ID: 10220922

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  S1723000001RevC

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

  Associated Products (34)

  2021 Chrysler Pacifica2021 Ram 15002021 Ram 25002021 Ram 35002020 Chrysler Pacifica2020 Ram 15002019 Chrysler Pacifica2019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 55002018 Chrysler Pacifica2018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002017 Chrysler Pacifica2017 Ram 1500+ 14 more
  Associated Documents

  • DownloadMC-10220922-0001.pdf↗
• March 31, 2021•Document ID: 10190667

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S1809000007 Rev.

  Date Added:

  April 26, 2021

  Manufacturer:

  DODGE

  Summary

  Customer complaint may include engine oil leak/consumption.

  Associated Products (199)

  2021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Fiat 500X2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002021 Ram Promaster City2020 Alfa Romeo Stelvio+ 179 more
  Associated Documents

  • DownloadMC-10190667-0001.pdf↗
• March 26, 2021•Document ID: 10220911

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S2108000080

  Date Added:

  September 26, 2022

  Manufacturer:

  DODGE

  Summary

  Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

  Associated Products (58)

  2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee+ 38 more
  Associated Documents

  • DownloadMC-10220911-0001.pdf↗