Ram 4500 Service Bulletins
1,927 manufacturer communications on file.
- May 3, 2016•Document ID: 10140261Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT
- Mfr Comm. #:
- 08-057-16
- Date Added:
- June 11, 2018
- Manufacturer:
- ALFA
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio locks up. · Some Uconnect App remote commands do not execute with the vehicle.
Associated Products (30)2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 10 moreAssociated Documents - May 3, 2016•Document ID: 10140248Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 16387
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryYou have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - May 3, 2016•Document ID: 10140227Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 16374
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryYou have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - May 3, 2016•Document ID: 10076514Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-057-16
- Date Added:
- July 14, 2016
- Manufacturer:
- RAM
SummarySUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
Associated Products (13)Associated Documents - May 3, 2016•Document ID: 10076293Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-057-16
- Date Added:
- July 7, 2016
- Manufacturer:
- DODGE
SummarySUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
Associated Products (12)Associated Documents - April 30, 2016•Document ID: 10218307Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-052-16
- Date Added:
- August 22, 2022
- Manufacturer:
- RAM
SummaryFlash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: · A complete loss of UConnect operation. · A complete loss of Voice Recognition functionality
Associated Products (30)2008 Chrysler 3002008 Chrysler 300C2008 Chrysler Aspen2008 Chrysler Crossfire2008 Chrysler Pacifica2008 Chrysler PT Cruiser2008 Chrysler Sebring2008 Chrysler Town and Country2008 Chrysler Voyager2008 Dodge Avenger2008 Dodge Caliber2008 Dodge Challenger2008 Dodge Charger2008 Dodge Dakota2008 Dodge Durango2008 Dodge Grand Caravan2008 Dodge Journey2008 Dodge Magnum2008 Dodge Nitro2008 Dodge Ram+ 10 moreAssociated Documents - April 30, 2016•Document ID: 10140258Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT
- Mfr Comm. #:
- 08-052-16
- Date Added:
- June 11, 2018
- Manufacturer:
- CHRYSLER
SummaryFlash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: · A complete loss of UConnect operation. · A complete loss of Voice Recognition functionality
Associated Products (30)2008 Chrysler 3002008 Chrysler 300C2008 Chrysler Aspen2008 Chrysler Crossfire2008 Chrysler Pacifica2008 Chrysler PT Cruiser2008 Chrysler Sebring2008 Chrysler Town and Country2008 Chrysler Voyager2008 Dodge Avenger2008 Dodge Caliber2008 Dodge Challenger2008 Dodge Charger2008 Dodge Dakota2008 Dodge Durango2008 Dodge Grand Caravan2008 Dodge Journey2008 Dodge Magnum2008 Dodge Nitro2008 Dodge Ram+ 10 moreAssociated Documents - April 29, 2016•Document ID: 10219794Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 08-054-16
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · **Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. · Duplicate song titles may be displayed in USB mode. · Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. · Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev
Associated Products (15)Associated Documents - April 29, 2016•Document ID: 10219793Service Bulletin/Repair InstructionsPARKING BRAKE; VISIBILITY; LANE DEPARTURE; AIR BAGS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-053-16
- Date Added:
- September 15, 2022
- Manufacturer:
- DODGE
SummaryFlash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · **Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). · Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). · The Radio may switch from SiriusXM to an AM station by itself. · Uconnect registration always present, can not remove Uconnect account. · Teleprompter does not appear when pressing the Voice Recognition (VR) button. · VR operation cancels while in media mode. · Radio may display previous image before displaying the current image. · Navigation lost vehicle position during route calculation. · Navigation displays are missing after vehicle heading changes. · Navigation giving incorrect guidance to exit the highway. · FM audio may switch to AM after ignition cycle. · Text messages appear as sender?s phone number not their name. VR phone button may not work at times. · Audio muted after AUX device is disconnected. · VR, ? Listen? to text will only play first message. · Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). · Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). · SirusXM station information does not update. · Speed adjusted volume, may not work. · AM or FM seek or tuner soft keys may be missing. · Display screen show ambient temperature as ?- - ? not normal values. Improvements: · **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect. · Ability to press VR button for more than one second.**
Associated Products (12)Associated Documents - April 29, 2016•Document ID: 10138978Service Bulletin/Repair InstructionsEQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-054-16
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear Vehicle Phone Requires Service even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Enhancement to navigation routing. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev
Associated Products (13)Associated Documents - April 29, 2016•Document ID: 10138977Service Bulletin/Repair InstructionsEQUIPMENT; PARKING BRAKE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-053-16
- Date Added:
- June 4, 2018
- Manufacturer:
- DODGE
SummaryFlash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. · Uconnect registration always present, can not remove Uconnect account. · Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. · Radio may display previous image before displaying the current image. · Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. · FM audio may switch to AM after ignition cycle. · Text messages appear as sender's phone number not their name. VR phone button may not work at times. · Audio muted after AUX device is disconnected. · VR, Listen, to text will only play first message. · Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). · Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). · SirusXM station information does not update. · Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. · Display screen show ambient temperature as ?- - ? not normal values. Improvements: · **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect. · Ability to press VR button for more than one second.** · Faster response time when using the Remote
Associated Products (11)Associated Documents - April 29, 2016•Document ID: 10076511Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-054-16
- Date Added:
- July 14, 2016
- Manufacturer:
- RAM
SummarySUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.**
Associated Products (15)Associated Documents - April 29, 2016•Document ID: 10076510Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 08-053-16
- Date Added:
- July 14, 2016
- Manufacturer:
- RAM
SummarySUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
Associated Products (12)Associated Documents - April 22, 2016•Document ID: 10224663Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- 0805016
- Date Added:
- October 24, 2022
- Manufacturer:
- RAM
SummaryHeadlamps May Be Out Of Adjustment Or Alignment
Associated Products (4)Associated Documents - April 22, 2016•Document ID: 10139963Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- 08-050-16
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryHeadlamps May Be Out Of Adjustment Or Alignment This bulletin involves adjusting the headlamps to specified alignment. The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.
Associated Products (4)Associated Documents - April 22, 2016•Document ID: 10076507Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- 08-050-16
- Date Added:
- July 14, 2016
- Manufacturer:
- RAM
SummarySUBJECT: Headlamps May Be Out Of Adjustment Or Alignment. OVERVIEW: This bulletin involves adjusting the headlamps to specified alignment. SYMPTOM/CONDITION: The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.
Associated Products (4)Associated Documents - April 22, 2016•Document ID: 10076286Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- 08-050-16
- Date Added:
- July 7, 2016
- Manufacturer:
- RAM
SummarySUBJECT: Headlamps May Be Out Of Adjustment Or Alignment. OVERVIEW: This bulletin involves adjusting the headlamps to specified alignment. SYMPTOM/CONDITION: The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.
Associated Products (3)Associated Documents - April 20, 2016•Document ID: 10224657Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 0804416
- Date Added:
- October 24, 2022
- Manufacturer:
- RAM
SummaryFlash: Radio Frequency Hub Module (RFHM) Enhancement
Associated Products (5)Associated Documents - April 20, 2016•Document ID: 10139957Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-044-16
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryFlash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
Associated Products (5)Associated Documents - April 20, 2016•Document ID: 10139956Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:CRUISE CONTROL
- Mfr Comm. #:
- 68277402A
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryAdaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
Associated Products (127)2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 107 moreAssociated Documents