Ram 4500 Service Bulletins

1,927 manufacturer communications on file.

• February 8, 2020•Document ID: 10173309

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  S1908000174

  Date Added:

  April 6, 2020

  Manufacturer:

  JEEP

  Summary

  Radio Screen Black At Vehicle Startup After A Sleep Cycle

  Associated Products (14)

  2020 Chrysler Pacifica2020 Jeep Grand Cherokee2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Chrysler Pacifica2019 Jeep Grand Cherokee2019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10173309-0001.pdf↗
• February 6, 2020•Document ID: 10173305

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  S2008000010

  Date Added:

  April 6, 2020

  Manufacturer:

  CHRYSLER

  Summary

  Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

  Associated Products (62)

  2020 Chrysler Pacifica2020 Dodge Durango2020 Dodge Journey2020 Fiat 5002020 Fiat 500X2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango+ 42 more
  Associated Documents

  • DownloadMC-10173305-0001.pdf↗
• December 12, 2019•Document ID: 10170367

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  VA2

  Date Added:

  January 21, 2020

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification VA2 Power Take-Off

  Associated Products (2)

  2019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10170367-0001.pdf↗
• December 11, 2019•Document ID: 10170314

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  9004022

  Date Added:

  January 21, 2020

  Manufacturer:

  DODGE

  Summary

  Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

  Associated Products (200)

  2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler2018 Ram 1500+ 180 more
  Associated Documents

  • DownloadMC-10170314-0001.pdf↗
• December 6, 2019•Document ID: 10170382

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  08-111-19 REV. A

  Date Added:

  January 21, 2020

  Manufacturer:

  DODGE

  Summary

  RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

  Associated Products (51)

  2018 Jeep Cherokee2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Jeep Renegade2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee+ 31 more
  Associated Documents

  • DownloadMC-10170382-0001.pdf↗
• December 6, 2019•Document ID: 10170381

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-121-19

  Date Added:

  January 21, 2020

  Manufacturer:

  RAM

  Summary

  Power Take Off (PTO) is Inoperable This bulletin involves installing a PTO diode jumper harness. The customer may describe that the PTO is inoperative. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) may have been set:P1123-00 - PTO System Performance.

  Associated Products (2)

  2019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10170381-0001.pdf↗
• November 28, 2019•Document ID: 10220113

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; BACK OVER PREVENTION; AIR BAGS; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  2101719

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).

  Associated Products (15)

  2017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 35002015 Ram 45002015 Ram 55002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 35002013 Ram 45002013 Ram 5500
  Associated Documents

  • DownloadMC-10220113-0001.pdf↗
• November 28, 2019•Document ID: 10169261

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  21-017-19 REV. A

  Date Added:

  December 16, 2019

  Manufacturer:

  RAM

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).

  Associated Products (10)

  2017 Ram 35002017 Ram 45002016 Ram 35002016 Ram 45002015 Ram 35002015 Ram 45002014 Ram 35002014 Ram 45002013 Ram 35002013 Ram 4500
  Associated Documents

  • DownloadMC-10169261-0001.pdf↗
• November 21, 2019•Document ID: 10220059

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT

  Mfr Comm. #:

  VB3

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Revised Customer Satisfaction Notification VB3 ? Navigation Flash

  Associated Products (48)

  2018 Jeep Cherokee2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Ram 15002016 Ram 2500+ 28 more
  Associated Documents

  • DownloadMC-10220059-0001.pdf↗
• November 21, 2019•Document ID: 10169207

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  VB3 REV1

  Date Added:

  December 16, 2019

  Manufacturer:

  JEEP

  Summary

  Revised Customer Satisfaction Notification VB3 ? Navigation Flash

  Associated Products (43)

  2018 Jeep Cherokee2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Ram 15002016 Ram 25002016 Ram 3500+ 23 more
  Associated Documents

  • DownloadMC-10169207-0001.pdf↗
• November 20, 2019•Document ID: 10220102

  Service Bulletin/Repair Instructions
  EQUIPMENT; TIRES

  Mfr Comm. #:

  0811519-1

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.

  Associated Products (4)

  2019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10220102-0001.pdf↗
• November 20, 2019•Document ID: 10220101

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  3100519

  Date Added:

  September 15, 2022

  Manufacturer:

  DODGE

  Summary

  Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

  Associated Products (594)

  2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 574 more
  Associated Documents

  • DownloadMC-10220101-0001.pdf↗
• November 20, 2019•Document ID: 10220099

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  3100319

  Date Added:

  September 15, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

  Associated Products (594)

  2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 574 more
  Associated Documents

  • DownloadMC-10220099-0001.pdf↗
• November 20, 2019•Document ID: 10220098

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  3100419

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

  Associated Products (280)

  2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 260 more
  Associated Documents

  • DownloadMC-10220098-0001.pdf↗
• November 20, 2019•Document ID: 10220097

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  3100619

  Date Added:

  September 15, 2022

  Manufacturer:

  DODGE

  Summary

  Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

  Associated Products (594)

  2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 574 more
  Associated Documents

  • DownloadMC-10220097-0001.pdf↗
• November 20, 2019•Document ID: 10169250

  Service Bulletin/Repair Instructions
  TIRES

  Mfr Comm. #:

  08-115-19 REV. A

  Date Added:

  December 16, 2019

  Manufacturer:

  RAM

  Summary

  Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.

  Associated Products (3)

  2019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10169250-0001.pdf↗
• November 20, 2019•Document ID: 10169249

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  31-005-19

  Date Added:

  December 16, 2019

  Manufacturer:

  DODGE

  Summary

  Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

  Associated Products (563)

  2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 543 more
  Associated Documents

  • DownloadMC-10169249-0001.pdf↗
• November 20, 2019•Document ID: 10169247

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  31-003-19

  Date Added:

  December 16, 2019

  Manufacturer:

  CHRYSLER

  Summary

  Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

  Associated Products (539)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 519 more
  Associated Documents

  • DownloadMC-10169247-0001.pdf↗
• November 20, 2019•Document ID: 10169246

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  31-004-19

  Date Added:

  December 16, 2019

  Manufacturer:

  DODGE

  Summary

  Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

  Associated Products (246)

  2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 226 more
  Associated Documents

  • DownloadMC-10169246-0001.pdf↗
• November 20, 2019•Document ID: 10169245

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  31-006-19

  Date Added:

  December 16, 2019

  Manufacturer:

  DODGE

  Summary

  Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

  Associated Products (539)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 519 more
  Associated Documents

  • DownloadMC-10169245-0001.pdf↗