Ram 3500 Service Bulletins
2,690 manufacturer communications on file.
- March 5, 2014•Document ID: 10136986Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-021-14 REV. A
- Date Added:
- May 21, 2018
- Manufacturer:
- DODGE
SummaryRG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when ignition is cycled. ? Volume adjustment for navigation prompts, for phone call. ? Incorrect rear to center fade displayed at start up. ? Translation enhancements for French German and Spanish. ? Right arrow doesn't work for advancing through preset. ? Map zoom level reduced. ? Park sense audio tone stuck on. ?
Associated Products (13)Associated Documents - March 5, 2014•Document ID: 10062140Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-025-14
- Date Added:
- April 12, 2016
- Manufacturer:
- RAM
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (5)Associated Documents - March 4, 2014•Document ID: 10136985Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL
- Mfr Comm. #:
- 14-001-14 REV. A
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryFuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTC?s, such as P0087, P0191 or P026B (or other DTC?s) may have been set. Ram Trucks equipped with a 6.7L Cummins Turbo Diesel included on the RRT VIN list exhibiting the above concerns have a condition that will cause the frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM). NOTE: The engine mounted fuel filter heater is operating properly.
Associated Products (6)Associated Documents - February 25, 2014•Document ID: 10136973Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-020-14
- Date Added:
- May 21, 2018
- Manufacturer:
- JEEP
SummaryFlash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found.
Associated Products (8)Associated Documents - February 22, 2014•Document ID: 10136969Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-008-14 REV. A
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryRA2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring.
Associated Products (4)Associated Documents - February 22, 2014•Document ID: 10062103Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-008-14REV.A
- Date Added:
- April 12, 2016
- Manufacturer:
- RAM
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (5)Associated Documents - February 20, 2014•Document ID: 10136967Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL; POWER TRAIN
- Mfr Comm. #:
- 18-010-14
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryFlash: Doser Module, MIL Illumination P208D and or P202E This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. FLASH PCM SERVICE BULLETIN 18-018-13 REV. B (OR LATER BULLETIN) SHOULD BE PERFORMED IN CONJUNCTION WITH THIS SERVICE BULLETIN FOR PICKUP TRUCKS FLASH PCM SERVICE BULLETIN 18-025-13 REV. A (OR LATER BULLETIN) SHOULD BE PERFORMED IN CONJUNCTION WITH THIS SERVICE BULLETIN FOR CAB CHASSIS TRUCKS Software improvements are available for the Diesel Exhaust Fluid (DEF) system on vehicles equipped with a Cummins 6.7L turbo Diesel. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: ? P208D - (DIESEL EXHAUST FLUID) REDUCTANT PUMP CONTROL CIRCUIT HIGH ? P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE
Associated Products (4)Associated Documents - February 20, 2014•Document ID: 10063256Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 18-010-14
- Date Added:
- April 26, 2016
- Manufacturer:
- RAM
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (8)Associated Documents - February 15, 2014•Document ID: 10136960Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 14-001-14
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryFuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTC?s, such as P0087, P0191 or P026B (or other DTC?s) may have been set. Ram Trucks equipped with a 6.7L Cummins Turbo Diesel included on the RRT VIN list exhibiting the above concerns have a condition that will cause the frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM). NOTE: The engine mounted fuel filter heater is operating properly.
Associated Products (6)Associated Documents - February 15, 2014•Document ID: 10136957Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 21-005-14
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryFlash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they may have experienced any of the following: ? Harsh 2 - 1 downshift ? Delayed shifts while shifting from neutral to drive, neutral to reverse or park to reverse ? Audible squawk noise while the truck is shifting from 4-3 ? Poor vehicle acceleration in first gear while fully loaded In addition to any of the previous, dealers may identify a P253D "PTO SENSE CIRCUIT HIGH? stored in the TCM?s memory.
Associated Products (2)Associated Documents - February 15, 2014•Document ID: 10069241Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 21-005-14
- Date Added:
- June 2, 2016
- Manufacturer:
- RAM
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)Associated Documents - February 15, 2014•Document ID: 10055426Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Mfr Comm. #:
- SB-14-001-14
- Date Added:
- May 21, 2014
- Manufacturer:
- RAM
SummaryDODGE: SOME TRUCKS HAVE NO START OR HARD CONDITION DUE TO GELLING OF FUEL IN COLD AMBIENT TEMPERATURE AND CAUSE THE FUEL FILTER HEATER, FRAME MOUNTED, NOT TO FUNCTION PROPERLY. MODEL 2013-2014 RAM PU (2500), (3500), CAB CHASSIS (3500), (4500), (5500). *PE
Associated Products (5)Associated Documents - February 12, 2014•Document ID: 10136951Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 08-015-14
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryDiesel Message Display In the Cluster May Have Overlapping Text This Bulletin involves replacing the Instrument Panel Cluster (IPC). A customer may notice that some of the text in the cluster for the Diesel Exhaust Fluid (DEF) reminder is overlapping.
Associated Products (3)Associated Documents - February 12, 2014•Document ID: 10062118Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-015-14
- Date Added:
- April 12, 2016
- Manufacturer:
- RAM
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (4)Associated Documents - January 31, 2014•Document ID: 10136929Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 18-004-14
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryFlash: Malfunction Indicator Lamp (MIL) Illumination This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTC?s) have been set: (applies only to vehicles equipped with a 66RFE sales code DFP) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance
Associated Products (3)Associated Documents - January 30, 2014•Document ID: 10136927Service Bulletin/Repair InstructionsSTEERING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-010-14
- Date Added:
- May 21, 2018
- Manufacturer:
- DODGE
SummaryCruise Control Slow Or No Response This bulletin involves upgrading the software on the Steering Column Control Module (SCCM). A customer may experience, no response or slow response to cruise control switch activations. Issues will be experienced by the customers that activate/press the switches in a very fast manner.
Associated Products (16)Associated Documents - January 24, 2014•Document ID: 10136922Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:LABELS
- Mfr Comm. #:
- 26-001-14
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryIncorrect Vehicle Data / Vehicle Information Label This bulletin involves replacing the Vehicle Data/Vehicle Information (VECI) label/sticker. Some customers may have a incorrect or missing VECI label/sticker lacking the low rolling resistance tire information.
Associated Products (2)Associated Documents - January 24, 2014•Document ID: 10136921Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-008-14
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryRA2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring.
Associated Products (5)Associated Documents - January 24, 2014•Document ID: 10064545Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 26-001-14
- Date Added:
- May 13, 2016
- Manufacturer:
- RAM
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)Associated Documents - January 24, 2014•Document ID: 10062105Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-008-14
- Date Added:
- April 12, 2016
- Manufacturer:
- RAM
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (5)Associated Documents