Ram 2500 Complaints

468 consumer complaints on file.

#11662188May 20, 2025
SERVICE BRAKES
Brake pedal had 6"-8" of travel before pedal started to stop the vehicle. The brakes were bled 3 times and the truck still doesn't stop properly. I'm told it stops better than any other new truck on the lot. BIG SAFTEY ISSUE!!! I'm told it is what it is and drive it, I refuse to drive an unsafe vehicle with myself or my family in the vehicle! The brakes have felt funny for a while, the truck has less than 6000 miles on it and has been back 3 times for the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660943May 14, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/stop. New Truck, only 30 miles on it when first incident occurred and only 160 miles now. Dealer still not able to duplicate or locate the problem. System is showing no codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658575May 2, 2025
STRUCTURE:BODY
Tailgate was repaired in February 2025 for issue under 22V-904 and then after the repairs were completed my tailgate dropped again resulting in damage to my tailgate.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11657727April 30, 2025
ENGINE
Imminent lifter failure. Has a very loud tick. This is a very common and almost always catastrophic failure. This is on the 6.7L Cummins engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657401April 28, 2025
ENGINE
5th gen ram with the 6.7 Cummins diesel have a massive problem with lifters. Extremely common for trucks with under 10k miles needing the extensive repair done. I’ve read in some cases people whole motors breakdown due to this failure while on the highway pulling a load. My specific truck had to have all the lifters replaced at 76k miles. There needs to be a manufacture recall on these.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656638April 24, 2025
STEERING
The contact owns a 2024 Ram 2500. The contact stated while driving at various speeds, the steering wheel was aggressively pulling to the right. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was informed that the rear track bar, and the frame were faulty and needed to be replaced. The frame was repaired; however, the rear track bar was not replaced because the parts were not available. The contact was advised that only aftermarket parts were available; however, the contact declined to use aftermarket parts to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656315April 23, 2025
SEAT BELTS
Seat belt system seems to have stopped retracting on both front seats. Truck has a little over 36k miles. Almost never has a passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654501April 14, 2025
POWER TRAIN
My 2025 RAM 2500 is throwing a P0315 Engine Code. This is part of the NHTSA ID Number: 11016056 and Manufacturer Communication Number: S251800000. Dealer has advised me to not drive the vehicle until there is a fix for it. Truck only has 150 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651500March 29, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I was out plowing when my wipers stopped working. brought it in for service and they first said the wiper motor was bad cost for diagnoices was $169.00 issue was not the motor. after second trip for service they found a defaulty fuse box additional charge over $800.00. I have read severl other complaints about the fuse boxes causing issues such as lose fuses etc. Repair Estimate Service Advisor Jonnah Matthews (031) [email protected] PREPARED FOR [XXX] [XXX] Date 03/29/2025 03:53 PM 2022 Ram RAM PICKUP 2500 VIN [XXX] Mileage 40,478 RO# [XXX] Service Name Price [Primary]: DIAG2 - STANDARD DIAGNOSIS SYSTEM STANDARD DIAGNOSIS SYSTEM WIPER MOTOR IS INOP, WIPERS WILL NOT WIPE. INSTALLED IN ANOTHER TRUCK AND IT WORKED OKAY, PLEASE CHECK $0.00 Fuses: fuse box $798.88 Printed on March 29, 2025 Quote expires on April 28, 2025 Subtotal $798.88 Total $798.88 McGee Chrysler Dodge Jeep Ram of Barre 1365 U.S. Route 302 Barre, VT 05641 8024764724 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649906March 22, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
We own a RAM 2500 truck with an Integrate Brake Controller that is used to activate the trailer brakes on our 10,000+ lb 5th wheel RV. On our last rv trip, the Brake Controller test was not producing the necessary braking function on the trailer (putting more stress upon the trucks braking system). We became acutely aware of this as we attempted to stop on a downhill grade (highway exit ramp) where the traffic control switched to Red. We were barely able to stop in time, which had not happed in the past. When we arrived home, we did research and decided to switch the RV brakes from Drum to Disc brakes based upon research and our belief that the brakes were simply not sufficient for the RV Trailer. We had an RV shop install a brand new disc brake (electric/hydraulic) brake system. When we went to pick up the RV, we tested the brakes and they continued to be very weak (despite working on the RV dealers test equipment and truck). We had the RAM dealership test the brake controller and they said that it was "operating", despite the fact that it is not triggering the necessary braking action. When I went on-line to research, I found many posts in the RAM owner forum that discussed this exact issue from many RAM owners. All had pursued repairs from their dealers, all to no avail. RAM denies that their controller is the problem, yet owners who go through the process of replacing their OEM equipment with aftermarket controllers all report that their brakes now operate as intended. These posts encourage folks who have similar problems to report to this website in the hopes that an investigation and recall would be triggered. I can't wait for the government to finally get convinced that this is a problem as I cannot go on the road with this brake controller in its current state. It is an incredibly dangerous condition, and I sincerely hope that you will take action to investigate and take the appropriate action with RAM/Dodge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649458March 20, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Ram 2500. The contact stated that while driving at an undisclosed speed and attempting to slow down, the contact became aware that the brake pedal almost went to the floorboard before the vehicle responded as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The contact was informed that the ABS control module needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647250March 9, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Unknown Constant check engine light related to exhaust system and filters. Many parts replaced by dealer and still not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647015March 7, 2025
AIR BAGS, STEERING
The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647013March 7, 2025
AIR BAGS, STEERING
The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644856February 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ram 2500. The contact stated that the vehicle was plugged in charging for about 15 minutes and unoccupied when it suddenly caught fire. The contact noticed smoke emerging from the vehicle. There were no warning lights illuminated before the failure. There were no reported injuries. The fire department was able to extinguish the fire. The contact mentioned that the fire spread to the home causing damage. There was no police report filed, crash, or air bag deployment. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V060000 (Electrical System) on December 20, 2024. The vehicle remained at the scene of the fire. The vehicle was not diagnosed or repaired as of yet. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11644773February 25, 2025
STEERING
Steering wheel started to make a snap noise when being turn either to the left or right. Didn't happen every turn but would come and go and became more frequent. Took to dealer for diagnosis and they said it's the same noise the 1500s have when the clock spring failed or broke. He tried to see if we had that recall since it was on some 1500s and some 2500s but ours wasnt so we had to pay out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644073February 21, 2025
VISIBILITY
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642919February 15, 2025
ENGINE, AIR BAGS
Stater seized
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642423February 13, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Vehicle has continuous ongoing issues since day of purchase with big screen radio display. System randomly changes screens and drops connection with source over and over again while vehicle is in operation. This is also affecting the rear parking assist sensor system making it work randomly at times and give false triggers or sometimes no triggers when collision is about to happen. The random screen changes are an EXTREME distraction while driving because the screen is extremely large in the center stack and when the image is randomly changing in your peripheral vision it draws driver's attention off the road. These connection issues also affect audio sources and make it necessary for the driver to interact with touch screen a ridiculous number of times per short drive further distracting the driver. There has been ongoing issues with this vehicle since the day I purchased it new. Multiple attempts by multiple different Ram dealerships to repair/resolve the issues with no solutions found yet. Actual radio unit in dash was replaced with 2 new units by dealers in attempts to resolve issues with no improvements. Dealerships have worked with Ram engineering and opened multiple STAR cases on vehicle in relation to these problems. Contacted Ram customer care multiple times and requested Ram buyback or deem this vehicle as lemon law vehicle. To date vehicle has been in for attempted service for these issues more than 4 times and would have been in 2-3 times this number of visits if not such an extreme inconvenience. Demanded Ram buyback the vehicle and have got pushback from them. Vehicle has been in service since May 2023, was purchased new from dealer with less than 100 miles on odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641149February 6, 2025
ENGINE
The engine has had camshaft and lifter failure multiple times. The dealership has replaced the camshaft and lifters twice already , and now they have failed a 3rd time which has lead to metal in oil lubrication system. This has caused further damage to the engine crankshaft bearings, in my case the engine was still running with a tapping/knocking noise. However, this can result in engine locking up and causing vehicle to no longer operate. In the event of engine failure this heavy duty truck will have no power steering or power brakes, leading to a high likely hood of collision. This issue is widespread for all 2019+ RAM 2500 with the 6.7L Cummins engine. Ram has done nothing to address the faulty parts , and continue to replace with same flawed parts, and not correctly addressing the damage done to the engine after a lifter failure. Ram HD 2500,3500,4500,5500 are still being sold currently with these faulty parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 2500