Ram 1500 Complaints

11,877 consumer complaints on file.

#11704339December 10, 2025
VEHICLE SPEED CONTROL
The contact owned a 2017 Ram 1500. The contact stated that while driving at 40 MPH, the vehicle independently accelerated. The message “Service Electronic Throttle Body” warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704281December 10, 2025
ENGINE
Exhaust manifold on passenger side has cracked leading to exhaust fumes in cabin, causing dizziness and headaches due to carbon monoxide ram has acknowledged this issue with a TSB but the fact that exhaust fumes come into the cabin on a vehicle that is five years old is concerning and in my opinion, a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704156December 10, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 Ram 1500. The contact stated that after shifting to park(P) and exiting the vehicle, the parking brake had independently activated upon return. The contact released the parking brake and proceeded to drive normally. While the contact was driving 40 MPH, the parking brake unexpectedly activated, causing the rear wheels to slide over into the other lane while the vehicle came to a screeching stop. The contact stated that the parking brake warning light was illuminated. Soon after the failure, the contact was notified of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The vehicle was taken to the dealer for service; however, upon the return of the vehicle, there were 11 fault codes on the instrument panel. The following day, the vehicle was taken back to the dealer, and the contact was informed that the technician who had serviced the vehicle had failed to add a signature to the recall repair, which caused the codes to populate. Upon leaving the dealer, while driving 55 MPH, the vehicle started losing power with several unknown warning lights flashing on the instrument panel. The contact attempted to make a right turn, and the vehicle lost motive power and power steering functionality. The vehicle failed to restart and remained stuck mid-turn. Due to the failure, the vehicle was towed to another dealer, where the mechanic discovered 51 fault codes all related to the 48-Volt battery. The manufacturer requested data information and diagnostic tests before allowing the approval of a replacement battery. The contact called the manufacturer and was initially offered to buy back the vehicle; however, the contact was recently informed that the battery would be sent to the dealer. The vehicle remained unrepaired with the dealer. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703915December 9, 2025
STRUCTURE:BODY
The tailgate on my 2016 Dodge Ram will not stay locked and falls open during cold weather. I've contacted the dealer but they said this particular vin is not included in a recall. I've accessed the inside panel on the tailgate several times to clean and lubricate, but it only works for a short time. It's been a continuous problem for the last 5 to 6 years...only when it is cold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704085December 9, 2025
STEERING
The contact owns a 2016 Ram 1500. The contact stated that while in reverse (R) and moving at approximately 4 MPH, the steering wheel had frozen, and he was not able to turn the wheel. The contact stated that he had crashed into his other vehicle. The contact stated that the front end of the other vehicle was not damaged; however, the vehicle he was driving in had damage to the bumper and tailgate. The contact stated that the traction warning light had illuminated after the crash. The contact stated that his insurance company had the vehicle towed to a collision shop. The contact was advised by the collision shop that, before he could get the collision damage repaired, the power steering failure needed to be repaired. The contact stated that he had the vehicle towed to an independent mechanic, who diagnosed the vehicle and determined that the power steering assist had failed, and he needed to take the vehicle to a dealer. The contact had the vehicle towed to a dealer, however, the vehicle was not yet diagnosed and was not repaired. The contact had researched online and related the failure to an open NHTSA Action Number: RQ23003 (Steering). The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11704097December 9, 2025
STEERING
The contact's father owns a 2013 Ram 1500. While the contact's father was driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the contact stated that the steering wheel became extremely difficult to turn. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with an unstated computer failure. In addition, the independent mechanic stated that power steering fluid was needed. The independent mechanic then became aware that the vehicle was equipped with electrical power steering assist. The contact was then advised to take the vehicle to an alternate independent mechanic who was familiar with electronic power steering failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704099December 9, 2025
STEERING
Intermittent power steering loss. Can go for a couple of days and problem reoccurs. Cannot drive vehicle safely anymore. After re-start, power steering returns. Will fail again randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704124December 9, 2025
UNKNOWN OR OTHER
My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704121December 9, 2025
POWER TRAIN, ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including black screen while driving, loss of HVAC, camera not available, system rebooting, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703989December 9, 2025
POWER TRAIN, SUSPENSION, ELECTRICAL SYSTEM
RAM does over the air software updates. An update they did early summer 2025 was likely for the RAM RHO and not the TRX. A lot of features changed to RHO graphics and the U Connect 5 system became unstable and would not load properly. While in this state, the ability to select vehicle functions was not possible. (Radio, suspension selections and modes, air conditioning etc.) Attempting a reset proves unsuccessful and the only way to get the system to reset is to turn the vehicle off for a period of time or disconnect the battery for a time. This makes the system work for a while until it decides to be unstable and not load properly again. It does this at inopportune times and is very annoying, and I feel makes the vehicle unsafe. The sad thing is the vehicle was working nicely before this OTA update and RAM seems extremely slow to acknowledge the issue. Almost all of the graphics now show RHO instead of TRX and one wonders what this has done to the performance of the vehicle since they have different power trains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703984December 9, 2025
UNKNOWN OR OTHER
I am reporting a safety-related exhaust leak on my 2021 Ram 1500. The vehicle has a persistent exhaust leak which may allow fumes to enter the cabin and poses a health and safety hazard. Over the past 6–9 months, I attempted multiple times to have this issue repaired under my warranty at the authorized dealership (Jimmy Britt CDJR, now Joe Maus CDJR in Dublin, GA). However, the dealership refused to schedule a proper appointment and would only tell me to “drop it off” with no estimated timeframe and no loaner vehicle. Because I rely on the truck for work, I cannot leave it indefinitely. The dealership’s refusal has prevented me from obtaining repair of this safety defect, and I am forced to continue driving with a known hazard. This appears to be a safety-related defect involving the exhaust system, and the manufacturer and dealership have not provided an adequate means to repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703725December 8, 2025
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
2019 Ram Laramie 1500 instrument or cluster panel goes blank or speedometer goes blurry and unreadable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703824December 8, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ABS module failure, dealer has tried to reprogram computer but didn’t work. They also tried to send out to rebuild the ABS module and it couldn’t be rebuilt. Dodge has no part to replace as of yet because this part was made vin specific. Brake traction control, trailer brakes and cruise control do not work. I have had this issue over a year now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703843December 8, 2025
STEERING
Steering wheel locks up when cold
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703845December 8, 2025
STEERING
Steering locked up while traveling down highway unable to turn the Steering wheel had to be towed from highway. NHTSA CAMPAIGN NUMBER 16V16700. MANUFACTURING CAMPAIGN NUMBER S19 THERE IS A RECALL ON THE ELECTRIC POWER STEERING..SPOKE WITH RECALL SPECIALIST AT CHYSLER CUSTOMER CARE ON 12-08-2025: @7:17PM EST . UPON TALKI G TO EMPLOYEE WHOM NAME IS ASHER ID NUMBER T033HD WAS UNABLE TO LOCATE THIS RECALL IN HIS SYSTEM AND ADVISED ME TO CONTACT NHTSA FOR RESOLUTION. MY NAME IS [XXX] CONTACT CELL AT [XXX] OR EMAIL AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703839December 8, 2025
LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Alert has no volume setting. It is either on or off. It is extremely loud to the point it will startle the driver and occupants. While in motion in left turn lane it will detect vehicles in opposing lanes and sound. When making turns, it will detect my trailer and sound. It will detect utility poles and sound. The over detecting wouldn't be such a problem, but it is probably four times volume needed for the alert. Front collision, rear collision both have volume settings and "Low" has plenty of volume. Most people complaining on the forums simply turn off the audio alert due to no volume setting and rely only on the light. The volume is so loud it defeats the purpose of the audio alert when the only option is to turn it off. Please require RAM to fix this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703835December 8, 2025
ELECTRICAL SYSTEM
I experienced a complete electrical system "shut down" or failure, on November 29, 2025 while driving from Stillwater to Oklahoma City, Oklahoma. It is available for inspection. However, I have replaced the battery as recommended by Quail Springs Automotive to get it back on the road again. I was driving my daughter home, and was making a right-hand turn off of Memorial onto north May avenue when the electrical system failure occurred and the steering and brakes failed causing the truck to jump the meridian and come to rest in the inside lane of northbound traffic just beyond the intersection. Oklahoma City police were called to provide assistance and mitigate oncoming traffic. The battery light came on and the Stop/Start function light came on at some point in the trip, but I'm not sure of the sequence or timing. The whole experience scared both of us to the core.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703752December 8, 2025
ELECTRICAL SYSTEM
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting Uconnect 5. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. These issues have been ongoing for over a year now without correction and Ram has no answer on when there will be a fix. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703742December 8, 2025
ELECTRICAL SYSTEM
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Radio reboots without notice(sometimes volume is very high), black screen while driving, loss of HVAC, camera not available, system rebooting, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703665December 8, 2025
WHEELS, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Tire monitoring system started with one tired then on to all tires one at a time came on. Then one at a time went off. Also the big display doesn't turn off when vehicle does. I have to turn truck back on and off again to get it to shut off. Just randomly shuts off going down the road. Passenger screen doesn't turn on most days. Also lights turn on by themselves in thr middle of thr night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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