Ram 1500 Complaints

11,877 consumer complaints on file.

#11722530March 6, 2026
ENGINE, UNKNOWN OR OTHER
The ETC light came on and I brought the truck to my mechanic. The code for crankshaft position sensor came up. Apparently a faulty cps can cause the engine to shut down without warning. This is an obvious safety issue which Ram doesn’t want to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722613March 6, 2026
ELECTRICAL SYSTEM
Received notice of recall 03D via Ram trucks mobile app. Called my local dealership to schedule the truck in for the recall. I was told “there are no parts available at this time to satisfy the recall” and that the dealership has over 400 vehicles currently on a wait list for parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722473March 6, 2026
ELECTRICAL SYSTEM
I am writing to formally escalate a serious and ongoing defect involving my Ram 1500. Despite multiple repair attempts at an authorized dealership, the issue has not been resolved. The vehicle repeatedly shuts off unexpectedly, which creates a significant safety risk while driving. I have already taken the vehicle to the dealership three separate times to address this problem, and the defect continues to persist. Because the dealership has been unable to properly repair the vehicle after multiple attempts, I am requesting that this matter be immediately escalated to a regional case manager and a Ram Field Technical Specialist for review. In addition, I would like to formally report a very concerning interaction with your customer care department. When I contacted customer care to seek assistance regarding this issue, the representative I spoke with was extremely rude and unprofessional. During the call, the agent refused to provide her name or identification when I asked, and the call ended with the representative hanging up the phone while I was still trying to address my concerns. This experience was very disappointing and did not reflect the level of customer service I expected. Given the repeated repair attempts and the ongoing safety concern, this situation may qualify under the New York Lemon Law. If the defect cannot be resolved promptly, I will pursue the remedies available under the New York Lemon Law, including a possible vehicle replacement or manufacturer buyback. Please contact me as soon as possible with a case number and the next steps to resolve this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722460March 6, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2022 Ram 1500. The contact stated that while driving at various speeds, the vehicle unintendedly shut off. After restarting the vehicle, the battery warning light was temporarily illuminated, and the vehicle operated normally. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer several times, but no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of failure, and the contact traded the vehicle. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722450March 6, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2023 Ram 1500. The contact stated while driving at various speeds, the vehicle unexpectedly shut off. After restarting the vehicle, the battery warning light was temporarily illuminated and the vehicle operated normally. The failure had occurred on several occasions. The vehicle was taken to the dealer several times, but no trouble code was found. The vehicle was not repaired. The contact stated that the failure persisted, and the contact was fearful of safety risks to the family while riding in the vehicle. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 992.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722159March 5, 2026
SERVICE BRAKES, STEERING
I currently have a failed ABS module on my truck. The warning lights have come on for brakes, ABS and traction control. I attempted to go to my local dealer but was told the part to replace has been backordered for over 2 years. I am unable to locate a new part, or a company that will rebuild the ABS module. I've had this condition for ~ 9 months. Additionally, just recently within the last 3 weeks I've been experiencing intermittent loss of power steering while driving. This issue has typically been lasting 1-2 seconds, which can be very problematic especially while in a turn. When the steering goes out, there is a quick flash of a warning to service power steering on the dash, then the warning goes away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722254March 5, 2026
POWER TRAIN
I was driving on Interstate 20 in the third lane from the right of four total lanes when my truck suddenly lost all propulsion while attempting to pass another vehicle. The engine did not shut off, but it immediately dropped to very low RPM and the accelerator pedal no longer controlled the vehicle’s power. Multiple engine warning lights illuminated at the same time. I immediately activated my hazard lights and attempted to maneuver the vehicle across traffic to reach the shoulder. Because the vehicle had no propulsion, this created a dangerous situation in active interstate traffic. Several vehicles had to take evasive action and I experienced multiple near-collisions while trying to reach the shoulder. After safely stopping, I had the vehicle towed to my home and later towed again to the dealership at my own expense. The day before this incident, I received a recall notice in the mail related to this issue: Safety Recall 66A/23V-411. However, the dealership has informed me that my vehicle is only covered under recall 66A (a software update) and not recall 73A, which involves replacement of the tone wheel component. Based on the symptoms experienced and the dealership’s diagnosis, the tone wheel requires replacement. However, the dealership states that this repair is not covered under the recall currently assigned to my vehicle. Given that this failure caused a sudden and complete loss of propulsion at highway speed, I believe this issue is directly related to the safety concern described in the recall and poses a serious safety risk. I am requesting that NHTSA review whether the recall coverage for this issue is adequate and whether vehicles experiencing this failure should also be covered for tone wheel replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722268March 5, 2026
POWER TRAIN
while driving down the highway at 50-70 mph, when attempting to pass I give it more gas and I hear a clunk with the loss off power!, I have to allow to slow down then slowly increase speed! I have my second factory installed transmission @ 40,000 miles!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722290March 5, 2026
SUSPENSION
Air suspension freezes making is useless. This is dangerous and causes back injuries. Parking vehicle in warm garage thaws it but it refreezes quickly outside in use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722379March 5, 2026
STEERING
While driving, I had a complete loss of power steering in my 2013 Ram 1500. It was followed a few seconds later by a “service power steering” dash message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722331March 5, 2026
ENGINE
The part on my truck in question is the "OEM Actuator Manifold Runner", or "ISV Actuator", or "Swirl Valve Actuator". I've seen the part called several things online. My mechanic and dealerships I've visited with tell me this part is on major back order and 300+ individuals nationwide are also waiting on the part. I'm told there is no open recall for this part. My truck is currently not safe to drive and the part is unavailable. There needs to be a recall placed on this part that so many people are having the same issue with and cannot obtain the parts needed to repair the issue. This is costing me thousands of dollars worth of rental car fees, and I still have no estimated timeframe on when this part will be available. Again, there should be a recall on this part. Based on what I've read online this part availability issue is not new. If not a recall, this part must be under warranty after the abundance of cases related to this part. How can I get a solution to this issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722156March 5, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted and confirmed that parts were on backorder. The contact called another dealer, Chrysler Dodge Jeep Ram of Utica Service Center (5017 Commercial Dr, Yorkville, NY 13495); however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed about a trade-in. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722021March 4, 2026
ELECTRICAL SYSTEM
When vehicle is subject to hot climates, the media hub will cease to work removing access to phone navigation programs. This can happen mid-drive and cause un-needed distraction. This issue has been ongoing and has been reported to the dealership. The media hub has been replaced also, but the issue continues to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722122March 4, 2026
STEERING, ELECTRICAL SYSTEM
While driving home from work on the interstate, the steering locked up and became stiff. The power steering light came on the dash. It was very scary as it was on a high speed interstate with no ability to control it. The safety of myself and others were at risk as I could no longer fully control the vehicle. It has not been taken to a dealer as of yet. The component has not been inspected as of yet. No warning lights were on prior to this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721975March 4, 2026
POWER TRAIN, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2026 Ram 1500. The contact stated that while driving at an undisclosed speed, the tow module independently switched from automatic drive to tow. The contact stated that the trailer tow module switched as if a trailer was being towed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721880March 4, 2026
UNKNOWN OR OTHER
Dashboard leather is delaminating and lifting above the steering wheel. The defect began before my 36,000-mile factory warranty expired. This is a known, widespread manufacturing defect on 2021-2022 Ram 1500 TRX trucks documented in numerous owner forums. Stellantis has replaced dashboards under warranty and goodwill for other owners with the same failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721702March 3, 2026
ELECTRICAL SYSTEM
Water leaked into the cab from faulty rear window frame and damaged a key electical component. This component is clled RF module and controls the Ignition, locks, remote operations from the fobik. Imobilizing the vehicle, recall covers the Backlite rear window leak but not the damage caused, leaving vehicles stranded and imobilized. The repair by dealer is almost $2000.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721734March 3, 2026
SERVICE BRAKES
I have been told that I need to replace the ABS module. It is causing my trailer brakes not to work, the ABS is not working, and the Anti-Sway is not working. The dealership told me that the part has been back order for over a year. I do not feel that the vehicle is safe to use and we cannot pull our camping trailer with the vehicle. I cannot find a solution other than to trade in the vehicle, which I am not really in the market for a new vehicle. What can I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721758March 3, 2026
STEERING
Randomly received a “service power steering” message on dash. RAM dealership is saying I need a whole new rack and pinon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721810March 3, 2026
AIR BAGS, ELECTRICAL SYSTEM:HORN
The contact owns a 2018 Ram 1500. The contact stated that upon starting the vehicle, the “Service Air Bag” message was displayed on the instrument panel. The air bag warning light remained illuminated while driving. Additionally, the horn was inoperable while depressed, and the controls on the left side of the steering wheel failed to operate as intended; however, the right side of the steering wheel operated as intended. The dealer was contacted for recall information and informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The failure was associated with an unknown recall found online. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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