Ram 1500 Complaints

11,877 consumer complaints on file.

#11726136March 22, 2026
SEAT BELTS
6-month-old truck, a seat belt anchor (the connector + bolt) came loose under normal use. That component is part of the vehicle’s restraint system and is designed to stay secure for the life of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726079March 21, 2026
FUEL/PROPULSION SYSTEM
When fueling up the truck the gas pump keeps clicking like if the truck is full of fuel but it isn’t. The truck has a cap less system so there’s a valve on top of the gas tank that is supposed to let the fuel into the fuel tank once gas starts pouring in. The valve gets stuck and it takes a long time to refuel. There’s no way to replace that valve because it’s molded into the gas tank so it can’t be replaced without replacing the whole gas tank itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726009March 21, 2026
VISIBILITY/WIPER
Rear drivers side window shattered without any incident or accident. Possibly due to extreme cold but it was not witnessed and truck was parked in driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725740March 20, 2026
POWER TRAIN, STEERING, FUEL/PROPULSION SYSTEM
1Rear end shifted to passenger side 3 in 2. The intermittent shaft made the steering wheel over turn over half a turn. 3 manifold bolts replaced but snapped again. Fuel pump went out. Tailgate has opened multiple times. 120 k seems unfit to drive wheel studs drivers rear broke off 1 by 1 till there were 2 left
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725792March 20, 2026
FUEL/PROPULSION SYSTEM
I am submitting this complaint to report a serious safety defect involving a high-pressure fuel system failure that occurred shortly after recall service was performed by an authorized dealership. The failure created a significant risk of engine compartment fire and potential loss of vehicle control. On March 25, 2025, my vehicle underwent recall service at Hall Ram Dealership for replacement of the high-pressure fuel pump. This repair required removal and reinstallation of the high-pressure fuel supply lines. These lines are torque-to-yield, single-use components that must be replaced once removed to ensure proper sealing under high operating pressures. On April 7, 2025, while driving at highway speed, the high-pressure fuel line connected to the pump suddenly ruptured. This resulted in an uncontrolled release of fuel into the engine compartment, creating an immediate safety hazard. Atomized fuel was exposed to high-temperature engine components, significantly increasing the risk of ignition and fire. The failure also posed a risk of sudden engine power loss. The vehicle required emergency towing. A review of the March 25 service invoice shows no documentation that the high-pressure fuel lines were replaced. This strongly suggests the original single-use lines were reused, contrary to OEM standards and accepted repair procedures. Reuse of these components can lead to sealing failure, fatigue, and rupture under pressure. This incident raises concerns regarding compliance with federal safety regulations, including 49 U.S.C. Chapter 301 and FMVSS No. 301 governing fuel system integrity. A fuel line rupture under normal operating conditions indicates a critical safety defect and possible improper execution of a recall remedy. I request that NHTSA investigate whether authorized repair facilities are properly following required procedures during recall repairs, including replacement of single-use fuel system components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725824March 20, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2018 Ram 1500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private dealer sale. At the time of the purchase, the mileage was 63,676; and at the time of registration, it was discovered that the mileage was 105,521.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725853March 20, 2026
STEERING
The contact owns a 2013 Ram 1500. The contact stated that when the vehicle was started, the message “Power Steering Inoperable” was displayed. The steering wheel was difficult to turn in either direction. The vehicle was driven to a dealer at a very slow pace and was diagnosed with the electric power steering failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725856March 20, 2026
STEERING
The power assist has gone out. It became very hard to drive the truck. I was coming home from work when it happened. It’s obviously a danger to cause an accident, it’s very difficult to steer the truck. It has not been to the dealer or mechanic yet. There were no warning lamps or messages prior to the incident. Yes it is available for inspection upon request. The problem continues today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725916March 20, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2025 Ram 1500. The contact stated that while driving at an undisclosed speed, the trailer lights became inoperable. The contact stated that the trailer lights and trailer brake system failed to function properly. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available and informed the contact that there was an estimated waiting time of approximately one and a half years for the parts to become available. The manufacturer was made aware of the failure; however, the request for a buyback was denied. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 8,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725454March 19, 2026
UNKNOWN OR OTHER
Hello, my name is [XXX] , and I had a recall performed on my 2016 Ram Eco Truck 3.0L (FCA US Recall ID 66A) at Dewey Dodge Chrysler Jeep in [XXX] , following a recall notice dated June 28, 2023. On March 17, 2026, while driving on the interstate, I experienced a sudden and severe loss of engine power, which nearly resulted in an accident; the dashboard displayed a "Service Electronic Throttle Control" warning, restricting my speed to around 40 miles per hour with low RPMs. I returned to Dewey Ram that same day and was informed the next day that I needed to replace the crankshaft position sensor tone wheel, which was quite expensive. I had assumed this issue was resolved during the previous recall, but the service department clarified that the recall only involved a software update and did not cover the tone wheel replacement. However, the repair description indicated that FCA US would conduct a voluntary safety recall to update the powertrain control module software or, in some cases, replace the tone wheel. Further investigation led me to Safety Recall W68 / NHTSA 20V-475 regarding the loss of crankshaft position, which I believe pertains to my truck based on its year, model, and circumstances. I shared this information with the dealership, but they stated they could not assist me since my VIN did not show any current recalls. I expressed my concern that the previous recall may not have been completed to the necessary standards to address the safety issue, but they advised me to contact Chrysler. I would greatly appreciate your assistance in resolving this matter. Thank you. I can be reached at [XXX] or by phone at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725458March 19, 2026
ENGINE, UNKNOWN OR OTHER
I have my vehicle at the dealership to check a ticking noise from the 5.7L engine in my truck. I was told that there are broken exhaust bolts causing the noise. I see online that this is a common issue and that there is a recall for this issue, but my vehicle is not included in the recall list. I feel that the recall should cover my vehicle as well. Since it is the same issue of the current recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725472March 19, 2026
STEERING, ELECTRICAL SYSTEM, SUSPENSION
Electronic Power Steering just stopped all of a sudden while I was going up the mountain into North Carolina that almost caused an accident the only reason it didn’t is because of the pull off right after the curve I was going through when I lost all steering! With the truck already in the pull off I stopped to see if I had lost a serpentine belt unaware this Ram is equipped with the EPS System. I had no phone service luckily someone came by when they did because of the snow storm seeing vehicles was few and far between! After letting the truck sit for about 20mins with the positive cable unhooked I started the truck and had steering again. So the nice gentleman that stopped said he would follow me to the nearest cell service area so I could call someone, No warning light the first time at all the second time the only warning light was service ABS system which shouldn’t affect having power steering. So I repeated the steps as I did the first time and had steering again the service ABS System light was gone and we made it 11 Minutes up the mountain before it happened again only this time all kinds of service lights came on all at once, Service Electronic brake system,Service ANTILOCK BRAKE SYSTEM, SERVICE ELECTRONIC SHIFTER, SERVICE POWER STEERING SYSTEM, traction control was disabled which isn’t good in snowy weather conditions and i had no choice but to continue 3mins to the next town with no power steering no traction control and all these other warning lights because it wouldn’t fix it anymore temporarily by in hooking the positive battery cable and waiting 20 minutes which I attempted 3 times with no success once we reached the town I was able to call and have someone come pick me and my truck up and brought a scan tool I cleared the codes only for them to come right back as soon as I would crank the truck! Had it professionally scanned with same results! Very dangerous issue! Yes it can be inspected yes professionally inspected $2300part only not labor to!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725616March 19, 2026
STEERING
The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 45 MPH, the steering wheel was turned to the left and became difficult to turn back to the center. The vehicle was stopped, and the steering wheel symbol in red was displayed on the instrument panel. The vehicle was turned off and restarted, but failed to reset the power steering assist. The failure was intermittent but gradually became a recurring failure. The failure became permanent. The contact replaced the battery; however, the failure reoccurred. The contact had taken the vehicle to an independent mechanic. The mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was no longer driven. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725637March 19, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ram 1500. While the vehicle was at a dealer for routine maintenance, the contact was informed that the fuel system was fractured and rusted. The dealer attributed the failure to corrosion. The vehicle remained at the dealer, and the failure was associated with NHTSA Campaign Number: 18V160000 (FUEL SYSTEM, GASOLINE); however, neither the VIN nor the model year was included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 57,969.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725661March 19, 2026
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2020 Ram 1500. The contact stated that while driving and attempting to stop, the brakes failed to operate as needed. Additionally, while hauling a trailer downhill, the trailer brakes became inoperable, and only the brakes on the vehicle were working as designed. The warning light "Trailer Brakes Disconnected" was displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed but no failure was found. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725670March 19, 2026
UNKNOWN OR OTHER, ENGINE
Hello, so I have had my vehicle in the shop for over 2 weeks due to a failure toner wheel and even though there is a extention recall for my vehicle there not covering it even after telling fca and the dealer about the issues. There saying they won't be able to reimburse me even though I just bought the truck through carvana about 5 months ago and haven't even driven it over 4k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725699March 19, 2026
STEERING
Power steering issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725441March 19, 2026
ELECTRICAL SYSTEM
This is in regards to well known issue with the E-Torque MGU generator equipped on this vehicle. The internal bearing is failing causing a whining and grinding sound and results in a loss of electrical power that causes the vehicle to stall and not restart when the auto start/stop feature is engaged, which has happened to me once. I have had a dealer confirm this component failure and the vehicle is now unsafe to drive and is parked for an undetermined amount of time because the part is on national backorder per Stellantis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725150March 18, 2026
ELECTRICAL SYSTEM, STEERING, SUSPENSION
My suspension didn't work. It was riding on the frame. The power steering is very difficult to turn. The front control screen is not turning on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725187March 18, 2026
POWER TRAIN
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly failed to shift into gear properly, with the check engine warning light illuminated. The contact stated that while the vehicle was stopped, after depressing the accelerator pedal, the vehicle unexpectedly reversed. The contact stated that while the vehicle was parked and shut off, the vehicle unexpectedly started rolling away while parked on a hill at the residence, and the parking brake was engaged. The vehicle was taken to an independent mechanic and DTC: P0814-000; for transmission failure was retrieved. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 214,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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