Ram 1500 Complaints

11,877 consumer complaints on file.

#11111715July 16, 2018
ELECTRICAL SYSTEM
STARTED CAR IN MORNING AND BACK UP CAMERA FLASHED ON AND WOULD NOT COME BACK ON. PUT CAR IN PARK AND REVERSE AND STILL NO PICTURE. TURNED CAR OFF AND STILL NO PICTURE. THE MANUAL CAMERA BUTTON WOULD NOT ACTIVATE CAMERA EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111133July 13, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT AND ENGAGE INTO THE REVERSE POSITION WITHOUT JOLTING AND SHAKING. WHEN THE VEHICLE WAS SHIFTED INTO THIRD GEAR, IT FAILED TO IMMEDIATELY ENGAGE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HAD TO SHIFT INTO DRIVE IMMEDIATELY OR THE VEHICLE WOULD HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. FURTHERMORE, WHILE A BOAT WAS HITCHED TO THE VEHICLE, THE CONTACT STARTED THE VEHICLE AND IT INADVERTENTLY ROLLED AWAY. THE BRAKE PEDAL WAS FORCEFULLY DEPRESSED, BUT THE VEHICLE CONTINUED TO ROLL UNTIL IT REACHED THE BOTTOM OF THE HILL. AN UNKNOWN WARNING INDICATOR WOULD ILLUMINATE ONLY WHEN THE VEHICLE WAS SHIFTING FROM THIRD GEAR. THE VEHICLE WAS TAKEN TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 682-8985) FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111186July 13, 2018
STRUCTURE:BODY
"TAKATA RECALL" ON MY TRUCK, THE TAILGATE WILL RANDOMLY OPEN WHEN DRIVING DOWN THE ROAD. I HAVE HAD MY LAWN MOWER FLY OUT INTO THE ROAD ON THE INTERSTATE DUE TO THIS ISSUE. THIS IS A HUGE SAFETY ISSUE. I HAVE DONE MY RESEARCH AND I SEE THERE ARE A LOT OF OTHER PEOPLE WHO ARE HAVING THIS ISSUE. I HAVE EMAILED RAM AND MOPAR WITH NO RESPONSE. THEY WANT $350 TO FIX THIS AT THE DEALERSHIP. MY TRUCK IS A 2017 I SHOULD NOT HAVE TO PAY TO REPLACE A PART THAT IS A SAFETY ISSUE. THIS SHOULD BE A RECALLED ISSUE. ANYTHING YOU COULD DO TO HELP WOULD BE GREATLY APPRECIATED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11111197July 13, 2018
UNKNOWN OR OTHER
TAILGATE RANDOMLY DROPS BY ITSELF. HAPPENS WHEN YOU LOCK THE TRUCK. IT DOES NOT HAPPEN ALL OF THE TIME. CAN HAPPEN WHEN VEHICLE IS IN MOTION. TAILGATE LOCK MECHANISM IS MISSING A TAB THAT ALLOWS A PLASTIC PIECE THAT CONTROLS THE TAILGATE LOCK TO TRAVEL TO FAR THUS UN-LATCHING THE TAILGATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111198July 13, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN EXITING THE VEHICLE WITH THE ENGINE RUNNING AFTER PUTTING IT INTO PARK, THE VEHICLE SUDDENLY WENT INTO REVERSE. THE DOOR KNOCKED ME DOWN AS I WAS CAUGHT IN THE SHOULDER SEAT BELT AND DRAGGED ME APPROXIMATELY 15 FEET. AFTER BEING RELEASED, THE VEHICLE PROCEEDED TO CONTINUE IN REVERSE AND RAN INTO A STOREFRONT. I WAS THE ONLY ONE WITH MINOR INJURIES AS NO ONE ELSE WAS INVOLVED IN THE ACCIDENT. I HAVE HAD PROBLEMS IN THE PAST WITH THE ELECTRONIC GEAR SHIFT, SPECIFICALLY WHEN MOVING IT FROM DRIVE TO PARK. SOMETIMES IT SEEMS TO GET STUCK IN REVERSE EVEN THOUGH THE INDICATOR LIGHT IS SHOWING PARK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11111242July 13, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
ON MAY 29,2018. I REARENDED A SEMI TRUCK. I HAD MY FOOT ON THE BRAKE PRESSED TO THE FLOOR BUT VEHICLE WOULD NOT COME TO A COMPLETE STOP. WHEN TOWED TO COLLISION CENTER I ADDRESSED MY CONCERNS TO THEM THAT I FELT MY VEHICLE WAS DEFECTIVE DUE TO THE TRUCK MAINTAINING SPEED WHILE I WAS APPLYING BRAKES. THEY PLUGGED IT INTO SCAN TOOL AND FOUR DEFAULT CODES CAME UP. (ABS,AIRBAG,POWER STEERING,DOOR MODULE)I THEN PROCEEDED TO OPEN A CLAIM WITH DAIMLER CHRYSLER. WHAT WAS SUPPOSED TO BE THE MAIN CONCERN THAT WAS SUPPOSED TO BE INVESTIGATED WAS WHY DEFAULT CODES CAME UP & TRUCK WAS NOT STOPPING TO AVOID COLLISION. DAIMLER CHRYSLER ASSURED ME THERE THIRD PARTY INVESTIGATOR WOULD INVESTIGATE ALL THE ISSUES (ALL DEFAULT CODES). THEY WHERE SENT OUT, PLUGGED TRUCK INTO SCAN TOOL AND TOOK PICTURES. THIRD PARTY SENT MY HUSBAND & I A COPY OF WHAT THE CRASH TEST DATA WAS.BEEN CALLING THEM FOR ANSWERS SINCE MY TRUCK HAS BEEN SITTING FOR MONTH & A HALF UNTOUCHED. TO FIND OUT THAT THEY ONLY INVESTIGATED AIR BAG ISSUE & NOT OTHER VERY SERIOUS MECHANICAL SAFETY ISSUES. CLEARLY DOCUMENTED IN CRASH TEST DATA, FROM MY VEHICLE, STATES POSITIVE TORQUE TO MOTOR WITH PEDAL PRESSURE OF ACCELERATOR READING AT 0% & WHILE BRAKES WHERE BEING APPLIED. I HAVE DOCUMENTS TO PROVE MY STATEMENTS. ALSO AT TIME OF ACCIDENT MY VIN WAS NOT INCLUDED IN THE CURRENT RECALL OF CRUISE CONTROL. ON JUNE 14TH ,2018 MY HUSBAND CHECKED OUR VIN AGAIN & IT IS NOW INCLUDED IN CURRENT RECALL. AT THE TIME OF ACCIDENT MY CRUISE CONTROL WAS NOT ENGAGED. BUT THE RECALL IS DUE TO THE POWERTRAIN CONTROL MODULE OR ENGINE CONTROL MODULE NOT REMOVING POSITIVE TORQUE REQUESTS FROM THE CAN-B. IF CAN-B STOPS COMMUNICATING WITH THE ECM OR PCM. ALSO ALL OTHER DEFAULT CODES SHOULD BE INVESTIGATED LIKE THE POWER STEERING THAT PULLED TO ONE SIDE WHILE I WAS BRAKING. THEIR ARE TO MANY ISSUES WITH MY VEHICLE THAT THEY KNOW ABOUT & ARE HIDING. *BF *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11111079July 12, 2018
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
SOMETIMES THE TRUCK WON'T RECOGNIZE THE KEY FOBS. TRUCK INSTRUMENT PANEL WILL CONTINUE TO DISPLAY KEY FOB HAS LEFT THE VECHILE AND THE CHIME CONTINUE TO SOUND EVEN THO I HAVE THE KEY FOB IN MY POSSESSION. I CAN PUT THE VECHILE IN GEAR AND DRIVE BUT INSTRUMENT PANEL WILL CONTINUE TO DISPLAY KEY FOB HAS LEFT THE VECHILE AND THE CHIME WON'T STOP SOUNDING. (I HAVE VIDEOS AND PICTURES OF THIS ISSUE) . ALSO WHEN I USED THE SPEED CONTROL AT A STEADY SPEED AND THAN USE THE CRUISE CONTROL TO REDUCE THE SPEED WHEN I COME TO A COMPLETE STOP AND PRESS THE GAS PEDAL AGAIN THE TRANSMISSION SHIFT DIFFERENTLY. THE TRANSMISSION DELAY SHIFTING ENGAGEMENT . (THERE WAS A RECALL ON MY VECHILE FOR THE CRUISE CONTROL AND AT THE MOMENT MY TRUCK IS IN THE DEALER GETTING THE RECALL DONE , TRANSMISSION SHIFTING PROBLEM LOOKED AT AND GETTING THE KEY FOB ELECTRICAL PROBLEM FIX. DEALER TECH IS TRYING TO FIX THE PROBLEM . A REQUEST WAS MADE TO CORPORATE ENGINEERS FOR ASSISTANTS FIXING THE PROBLEM. DEALER AND ENGINEERS ARE WORKING TOGETHER TRYING TO FIGURED THE KEY FOB PROBLEM.VECHICLE MILEAGE APPROXIMATELY 11400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110784July 11, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THERE ISN'T ENOUGH ROOM FOR THE ENTIRE ORDEAL, BUT I WILL DO MY BEST TO CONGEST IT. JUNE 19TH: WENT TO DEALER SHIP WITH CHECK ENGINE LIGHT, NOBODY THERE KNEW WHAT IT MEANT, AND THEY ERASED IT AND TOLD ME NOT TO WORRY ABOUT IT UNLESS IT COMES BACK. JULY 3RD: VACATION TRIP, ABOUT 2 HOURS INTO DRIVING, TRUCK LOOSES THROTTLE, SOLID CHECK ENGINE LIGHT COMES ON, "SERVICE ELECTRONIC THROTTLE CONTROL" SMOKE COMING FROM ENGINE BAY, SMELLED LIKE PLASTIC TO ME. FOUND WHAT LOOKED LIKE A MELTED QUARTER SIZED BOILING SPOT ON THE MANIFOLD? I BELIEVE. CHECKED THAT ENGINE LIGHT WAS SOLID, AND ON JUNE 19TH WAS TOLD IF LIGHT IS SOLID, IT'S SAFE TO DRIVE, IF IT'S BLINKING SHUT OFF IMEDIATELY. IT WAS SOLID. VACATION'S OVER, DRIVE BACK TO VEGAS AT ABOUT 40-50MPH (TRUCK WOULDN'T GO ANY FASTER) ON BLINKERS THE WHOLE WAY WITH MY FIANCEE IN THE PASSANGER SEAT, AND 3 YEAR OLD SON IN THE BACK SEAT. AN HOUR OURSIDE OF VEGAS, TRUCK WAS THROWING FLAME BALLS AND SPARKS OUT THE REAR, IMMEDIATELY PULLED OFF TO THE DESERT, AND EVACUATED MY SON AND FIANCEE. GRABBED RED BULLS AND GREEN TEAS TO DOUSE THE FIRE. GOT THE FIRE OUT AFTER SEVERAL MINUTES. IF I DIDN'T NOTICE THE SPARKS OR FIREBALLS, OR IF A FUEL LINE CAUGHT ON FIRE, WE COULD HAVE DIED. THE ENTIRE UNDERSIDE OF THE TRUCK WAS BURNED AND THE DPF ON THE EXHAUST WAS GLOWING BRIGHT RED STILL. I SPOKE WITH AN ORIGINAL ENGINEER ON THE TRUCK, THROUGH A FACEBOOK GROUP FOR THESE TRUCKS, WHICH HE STATES 2 WEEKS PRIOR WHEN I TOOK THE TRUCK IN, THE EGR MUST HAVE STARTED MALFUNCTIONING, AND THEY SHOULDN'T HAVE BRUSHED ME OFF. WHICH LED TO IT STICKING OPEN, AND BLOWING A HOLE IN THE INTAKE MANIFOLD (THE BURNING PLASTIC SMELL) WHEN I WAS DRIVING BACK TO SAFETY (IN THE MIDDLE OF NOWHERE), A REGENERATION OCCURED CAUSING THE DPF TO FILL UP, AND ESSENTIALLY EXPLODE, AND CATCH THE TRUCK ON FIRE. TRUCK IS AWAITING REPS FROM DETROIT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11110596July 10, 2018
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE REAR LIFTGATE INDEPENDENTLY OPENED WHILE THE VEHICLE WAS BEING DRIVEN APPROXIMATELY 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER (JAMES HODGE MOTOR, 5100 SOUTHEAST LOOP 286, PARIS, TEXAS) WAS CONTACTED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110301July 9, 2018
FUEL SYSTEM, OTHER:FUEL FILTER
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER (DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA, 26845 YNEZ RD, TEMECULA, CA 92591) WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER CLAMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 18,495.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110308July 9, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION
TAKATA RECALL VEHICLE WAS IN PARK AND THEN AFTER 2 MINUTES STARTED MOVING ELECTRIC SHIFTER SLIPPED OUT OF GEAR CAUSE SOMEONE TO BE RUN OVER IN A PARKING LOT OF A BUSINESS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11110327July 9, 2018
STRUCTURE:BODY
TAILGATE RANDOMLY OPENS WHEN THE VEHICLE HITS 15 MPH AND ACTIVATES THE DOOR LOCKS ALONG WITH THE TAILGATE LOCK. CONTENTS SPILL OUT OF THE BED AND INTO TRAFFIC. I CANT FIND A SAFETY BULLETIN BUT THIS APPEARS TO BE A COMMON ISSUE. THIS SHOULD BE RECALLED IMMEDIATELY. THIS HAS HAPPENED 15 TIMES ON MY VEHICLE IN THE LAST MONTH. THE VEHICLE IS APPROX 18 MONTHS OLD AND HAS LESS THAN 30K MILES ON IT. EXAMPLE OF THE ISSUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=UHA6WUVQTHG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110037July 7, 2018
STEERING
VEHICLE LOST ALL POWER STEERING MULTIPLE TIMES WHILE DRIVING, COMPLETELY UNABLE TO STEER THE TRUCK. RED EPS LIGHT ILLUMINATED ON THE DASHBOARD. UNABLE TO RESET BY RESTARTING TRUCK, OR DISCONNECTING THE BATTERY. COST OVER $2500 TO HAVE ENTIRE ELECTRONIC POWER STEERING RACK REPLACED. CONCERN HAPPENED WHILE SITTING STILL, AND WHILE DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109642July 5, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
ON FEBRUARY I DROVE FROM MY HOME SEVERAL MILES TO A FAST FOOD RESTAURANT TAKING AN INTERSTATE ON THE WAY. I USED MY CRUISE CONTROL ON MY WAY THERE AND JUST PRESSED THE BRAKE TO DISENGAGE IT WHEN I EXITED THE INTERSTATE. I THEN CONTINUED TO THE DRIVE TO THE RESTAURANT WHERE I PULLED INTO A LINE TO THE DRIVE THROUGH WINDOW AS I MOVED THROUGH THE LINE I WOULD APPLY MY BRAKE TO STOP AND AS CARS PULLED FORWARD I JUST LET MY FOOT OFF THE BRAKE TO SLOWLY MOVE FORWARD THEN PRESSED THE BRAKE AGAIN TO STOP. I DID THIS SEVERAL TIMES THEN SUDDENLY WHEN I TOOK MY FOOT OFF THE BRAKE MY TRUCK SUDDENLY ACCELERATED AND RAN INTO THE CAR IN FRONT OF ME BEFORE I COULD STOP IT. THE DRIVER OF THE OTHER VEHICLE AND I WERE NOT INJURED AND DROVE TO THE PARKING LOT TO EXCHANGE INSURANCE INFORMATION. SINCE THE TIME OF THE ACCIDENT I RECENTLY CHECKED FOR RECALLS OM MY TRUCK AND FOUND ONE RELATED TO THE CRUISE CONTROL NHTSA # 18V-332 WHICH COULD BE RELATED TO MY ACCIDENT. I HAVE RECENTLY HAD THE RECALL SERVICE DONE JUNE 30, 2018 AT MY LOCAL DODGE DEALER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11109551July 4, 2018
ENGINE
TRUCK DIED IN TRAFFIC SHORTLY AFTER LIGHT TURNED GREEN ACCELERATING THROUGH AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105265July 3, 2018
UNKNOWN OR OTHER
THERE IS ONE RECALL FOUND ON THE RECORDS AND IT STATES THAT REPAIR IS REQUIRED BY A DEALER. WILL THIS BE TAKEN CARE OF PRIOR TO ME LOOKING AT THE CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103229July 2, 2018
SEATS
2018 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO HOLE IN DRIVERS SIDE SEAT. *LD THE COMSUMER STATED THE FAILURE MAY BE DUE TO THE SEAT HEATER OVER HEATING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104846June 30, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE TRUCK HAS A LACK OF ACCELERATION. WHEN YOU PRESS DOWN THE THROTTLE IT TAKES 5 SECONDS OR MORE FOR IT TO RESPOND CAUSING A MAJOR SAFETY CONCERN. SO MUCH THAT YOU CANNOT CROSS TRAFFIC AND OR ACCELERATE UP THE HILL WHERE IT DECLINES IN SPEED. I LIVE IN THE NORTHWEST IN COLDER CLIMATES WAS SNOW AND I LOSE ACCELERATION AND TRACTION WHEN GOING UP HILLS. I HAVE BEEN IN NUMEROUS CLOSE CALLS. IT HAS BEEN TO THE DEALERSHIP 3 * AND CHRYSLER SAYS IT OPERATES ON DESIGN BECAUSE IT IS NOT THROWING ANY CODES FOR THEM TO READ. I WANT TO KNOW WHERE A 5 SECOND DELAY IN ACCELERATION IS SAFE? I PURCHASED THE VEHICLE OCTOBER 31ST 2017 1ST COMPLAINT AND TIME TO THE DEALERSHIP WAS IN DECEMBER AND THAT CONTINUES TO GET WORSE THE TRUCK ONLY HAS 6500 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104850June 30, 2018
ELECTRONIC STABILITY CONTROL (ESC)
MY ABS CONTROL MODULE HAS A SHORT IN IT, THIS SET UP MY ABS, ESP AND TRACTION CONTROL WARNING LIGHTS TO COME ON IN THE CLUSTER. THERE WAS A TSB-09-041 ISSUED ON JULY 9, 2009 WARNING THE DEALERS ABOUT THIS PROBLEM. NHTSA NUMBER TSB IS 10030926. THIS PROBLEM IS ALL OVER THE INTERNET, MANY CONSUMERS WHO BOUGHT THIS VEHICLE GOT BURNED, I KNOW MY TRUCK IS NOW 9 YEARS OLD, BUT THIS PART SHOULD HAVE NEVER SHORTED OUT. CHRYSLER KNEW ABOUT THIS ISSUE, NO ONE NOTIFIED ME, AND NOW I GET STUCK WITH A BIG BILL THAT MAYBE CHRYSLER SHOULD HAVE FIXED YEARS AGO. YES, I'M PRETTY PISSED. I KNOW YOU PEOPLE AT NHSTA DO THE BEST YOU CAN, BUT CHRYSLER KNEW ABOUT THIS PROBLEM WITH THIS PARTICULAR YEAR VEHICLE, AND ISSUED THE BULLETIN TO THEIR DEALERS. MAYBE THERE SHOULD HAVE BEEN A RECALL ISSUED AT THE TIME OF THE BULLETIN TO REPLACE THESE DEFECTIVE ABS CONTROL MODULES THAT WERE BAD FROM THE GET GO, NOW YEARS LATER THE DEFECTIVE PART THAT SHOULD HAVE BEEN REPLACED BACK IN 2009, HAS TO BE REPLACED NOW, AND IT'S EXPENSIVE. SOMEHOW CHRYSLER GOT IT RIGHT AFTER THE 2009 MODEL YEAR, NO OTHER MODELS HAVE HAD THIS ISSUE LIKE THE 2009 MODEL. DEFECTIVE ABS CONTROL MODULE SHOULD HAVE BEEN REPLACED BY CHRYSLER WHEN THEY KNEW THEY WERE NO GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104684June 29, 2018
AIR BAGS
TAKATA INFLATORS : MY FIANCE WAS IN A TERRIBLE ACCIDENT WITH A HIT AND RUN AND HIS TRUCK IS TOTALED. IT WAS FRONT IMPACT AND THE AIR BAGS DID NOT INFLATE OR GO OFF- HIS HEAD HIT THE WINDSHIELD AND HE HAD TO GO TO THE ER FOR HEAD INJURIES.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0

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