Ram 1500 Complaints

11,877 consumer complaints on file.

#11114217July 27, 2018
SEAT BELTS, UNKNOWN OR OTHER
I HAD MY TRUCK AT THE DEALER FOR A RECALL, I NOTICED MY SEATBELT WASN'T LOCKING WHEN I PULLED ON THE SHOULDER STRAP. I ASKED THEM TO LOOK INTO THIS WHEN MY VEHICLE WAS THERE. THEY DID, SAID THE SEATBELT WAS DEFECTIVE, BUT CHRYSLER WAS NOT GOING TO COVER THIS. AFTER FURTHER REVIEW NONE OF MY SEATBELT SHOULDER STRAPS LOCK WHEN YOU PULL ON THEM FAST. I HAVE A CREW CAB TRUCK SO THAT IS 5 SEATBELTS WITH SHOULDER STRAPS. MY DEALERSHIP WAS ON THE PHONE WITH CHRYSLER FOR OVER AN HOUR TRYING TO GET THEM TO COVER THIS SAFETY DEFECT, THEY JUST KEPT SAYING NO, TRUCK IS OUT OF WARRANTY. AFTER READING ALL THESE COMPLAINTS, WILL MY AIRBAGS DEPLOY IF I'M IN AN ACCIDENT? I DON'T KNOW AND HOPE I DON'T HAVE TO FIND OUT THE HARD WAY. THIS HAPPENS ALL THE TIME DRIVING OR STANDING STILL. THE DEALERSHIP TOLD ME THE SEATBELTS ARE DEFECTIVE. THIS SHOULD BE ADDRESSED ASAP, NO ONE SHOULD HAVE TO PAY FOR A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113709July 26, 2018
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
THE ASSIST HANDLE HAS A LEAK WHEN RAINS HARD. REMOVED TO SEE WHERE IT IS LEAKING AND THERE IS AN AIRBAG THERE. IT ALSO LEAKS ALL OVER THE FLOOR THAT CAN EVENTUALLY LEAD TO STRUCTURAL ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113648July 25, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AUTONATION CHRYSLER DODGE JEEP RAM SOUTHWEST (7980 W TUFTS AVE, LITTLETON, CO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED TRANSMISSION SHIFT INTERLOCK. THE VEHICLE CAN SHIFT OUT OF PARK WITHOUT THE DRIVER BEING AWARE. UPDATED 10/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113690July 25, 2018
POWER TRAIN
LACK OF ACCELERATION FROM STILL TO PASSING GEAR. RPMS GO UP AND SLOWLY ACCELERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113523July 25, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). RIVERHEAD CHRYSLER DODGE JEEP RAM (624 W MAIN STREET, RIVERHEAD, NY) REFUSED TO PERFORM THE REPAIR BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THEM, AND ALSO THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113225July 24, 2018
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2017 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: 225/75R16. UPON INSPECTION, THE CONTACT NOTICED THAT BOTH FRONT TIRES HAD SIDEWALL DAMAGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE FACILITY WHERE IT WAS DETERMINED THAT THE VEHICLE WAS EQUIPPED WITH INCORRECT TIRES. THE FACILITY DECLINED TO SERVICE THE TIRES. THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALERS WERE INSTRUCTED NOT TO INSTALL THOSE TIRES ON THE VEHICLE. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WOULD NOT ASSUME RESPONSIBILITY FOR REPLACING THE TIRES DUE TO A NON-FACTORY DEALER INSTALLING THE TIRES. UPON CONTACTING AN UNKNOWN DEALER, THE CONTACT WAS INFORMED THAT GOODYEAR HAD APPROVED THE TIRE INSTALLATION. THE TIRE FAILURE MILEAGE WAS 20,300. THE VEHICLE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113770July 24, 2018
TIRES
TL* THE CONTACT OWNS A 2018 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: 275/60R20. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (EWALD KIA OF OCONOMOWOC, 36883 E WISCONSIN AVE, OCONOMOWOC, WI 53066, (262)-569-6500) FOR DIAGNOSTIC TESTING AND IT WAS CONFIRMED THAT THE TIRE DAMAGE WAS DUE TO CONTACT WITH A CURB, WHICH CAUSED WEAR AND TEAR. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AN INSPECTOR CONFIRMED THAT THE DAMAGE WAS WEAR AND TEAR FROM MAKING CONTACT WITH A CURB. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 5,100. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED: CORRECT TIME LINE OF EVENTS: JULY 6TH FLAT REAR DRIVER-SIDE TIRE WHILE DRIVING AT ABOUT 30MPH. JULY 7TH FRONT PASSENGER SIDE TIRE BLEW DRIVING BETWEEN 75 AND 80MPH. MILAGE ON SECOND TIRE ABOUT 4100. JULY 9TH SERVICE MANAGER INFORMED ME OF REP'S FINDINGS OF WHICH MY HUSBAND AND I ARE DISPUTING. WE TO DIFFERENT LICENSED DEALER AND ASKED THE MANAGER FOR A SECOND OPINION, HE STATED HE DIDN'T SEE THE "CURB CHECKING" EVIDENCE, BUT DID OBSERVE TREAD SEPARATION. VIN NOT AVAILABLE UPDATED 10/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113297July 24, 2018
AIR BAGS
WAS INVOLVED IN A HEAD ON COLLISION IN WHICH I LOST CONTROL OF THE VEHICLE ON THE HIGHWAY IN THE RAIN AND HIT THE CONCRETE MEDIAN TWICE. THE BUMPER WAS PUSHED BACK TO THE TIRE AND THE AIRBAG SWITCH WAS TRIPPED BUT DIDN'T DEPLOY. IMMEDIATELY AFTER THE ACCIDENT I RECEIVED AN EMAIL FROM THE VEHICLE VHR DIAGNOSTICS SYSTEM STATING THAT THE VEHICLE RECENTLY NOTICED A AIRBAG ALARM LIGHT AND ISSUED ME A RECALL AFTER THE FACT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11113370July 24, 2018
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE FUEL GAUGE BECAME INOPERABLE. ADDITIONALLY, THE HEADLIGHTS FAILED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO NYE DODGE JEEP RAM (1553 UPPER LENOX AVE, ONEIDA, NY 13421, (315) 277-8955) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112963July 23, 2018
POWER TRAIN
I SCHEDULED AN APPNT. AT 8:30 A.M. TO THE DEALERSHIP ON NORTHLAKE BLVD. IN LAKE PARK, FL AND THEY NEVER DID ANY RECALL REPAIRS TO MY VEHICLE NOR CALLED AND SAID THEY WOULD NOT BE ABLE TO COMPLETE REPAIRS TO MY VEHICLE WHEN I PICKED IT UP APPROX. 3:35 P.M. I WAS GIVEN THE RUNAROUND AFTER MAKING REPEATED ATTEMPTS TO GET THE STATUS OF MY VEHICLE VIA TELEPHONE AT 1:30 P.M. AND AGAIN AT 3:00 P.M. I WAS TRANSFERRED TO VOICE MAILS OF PEOPLE WHO HAD ALREADY LEFT FOR THE DAY. FINALLY, WHEN I ARRIVED FOR MY VEHICLE AND SPOKE WITH ALBERTO, HE SAID THEY CLOSE AT 4 AND HE'S THE PERSON I SPOKE TO AROUND 1:30 WHO SAID MY VEHICLE WOULD BE READY AROUND 3:00. NO ONE MADE ANY ATTEMPTS TO CONTACT ME ABOUT MY TRUCK SINCE 8:30, SATURDAY MORNING WHICH IS TERRIBLE CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113078July 23, 2018
ELECTRICAL SYSTEM, SEATS
STEREO NOT WORKING - FLASHES RAM LOGO AND XM LOGO, THEN TRIES TO UPDATE. NOTHING HAPPENS AND NO CONTROLS WORK. DEALER WANTS 1800. TO REPLACE. DRIVERS SIDE LUMBAR NOT WORKING, DEALER SAID SEAT BACK NEEDS REPLACING. HARD TO BELIEVE THESE NEED TO BE DONE ON A 3 YR OLD VEHICLE WITH 44K MILES ON IT. NEITHER ARE SAFETY ITEMS, HOWEVER MANY ARE HAVING THE SAME ISSUE WITH THE RADIOS IN THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112723July 20, 2018
SERVICE BRAKES, ENGINE, STEERING
DRIVING VEHICLE WHEN DIGITAL INSTRUMENT CLUSTER WENT BLACK AND ENGINE STOPPED TOTAL LOSS OF BRAKING AND STEERING ASSIST. LOSS OF CONTROL OF VEHICLE WHICH ROLLED TO STOP. NO COLLISION OR DAMAGE TO VEHICLE. VEHICLE RESTARTS AND DRIVEABLE NO DIGITAL INFORMATION DISPLAYED. DEALER SAYS DIGITAL INSTRUMENT CLUSTER FAILURE. CONCERN DEFINITE SAFETY RISK IF HAPPENED IN TRAFFIC OR WHEN TURNING OR STOPPING. DID THE FAILURE OF THE DIGITAL INSTRUMENT CLUSTER KILL THE ENGINE OR DID SOMETHING ELSE KILL THE ENGINE AND THE CLUSTER. IF THE VEHICLE IS DRIVEABLE IS IT SAFE TO DRIVE OR CAN EXPECT REPEAT OF SAME INCIDENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112767July 20, 2018
FUEL/PROPULSION SYSTEM
I OBSERVED A OWNER TRYING TO REMOVE THE GAS STATION'S FILLER HOSE AFTER SHUT OFF WITHOUT SUCCESS. ONCE THE VAPOR RECOVERY HOSE NOZEL WAS INSERTED, THE COLLAR ON THE HOSE LOCKED ON THE FILLER TUBE. IT WAS EXTREMELY DIFFICULT TO REMOVE, SO AFTER JERKING ETC IT FINALLY CAME OUT. THE PROBLEM IS THE ANGLE OF THE TUBE AND NO CLEARANCE FROM THE BODY OF THE PICKUP BED.THE OWNER OF THE GAS STATION SAID IT WAS NOT THE FIRST TIME FOR THIS SPECIFIC VEHICLE. HE IS AT MONROE AND WALNUT AT RED BLUFF, CA, 96080. HE IS A VERY CONCERNED OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112791July 20, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CANNOT PUT IT TO WORK IT WILL NOT HAUL A TRAILER, CAN'T DRIVE BECAUSE IT WILL TURN OFF IN BUMPY ROADS, BEEN MARKING ' SHIFT TO DESIRE GEAR TO DRIVE' WE HAVE BEEN FIGHTING WITH PEOPLE FROM THE AGENCY ( DON DAVIS ) AND THEY SAY THEY CANNOT FIND PROBLEMS. CHANGED SHIFT CRAGTER TWICE, NO LUCK! I TOOK IT WITH THE ENGINGE LIKE TURNED ON AND CAN'T SEEM TO FIND A 'CODE' THE TRUCK STARTS SHAKING UP BEFORE IT TURNS OFF COMPLETELY. IT'S A MATTER OF SAFETY FOR MYSELF AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112395July 19, 2018
STEERING
ELECTRIC POWER STEERING QUIT WORKING ON 6/28/18. VEHICLE HAD ONLY 29000 MILES AT TIME OF PROBLEM. DODGE WOULD NOT COVER REPLACEMENT FOR STEERING RACK. DODGE RAM 1500 HAD A RECALL ON THIS STEERING RACK IN 2015. BUT WOULD NOT COVER THE 2013. THE COAST FOR REPLACEMENT WAS 2617.00 VEHICLE WAS IN MOTION ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112112July 18, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS), WHICH INDICATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD CALL THE DEALER ON HIS BEHALF. THE CONTACT WAS NOT CALLED BACK AND NO APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE CONTACT CALLED THE MANUFACTURER AGAIN AND WAS INFORMED TO CALL BACK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112160July 18, 2018
AIR BAGS
AIR BAG SERVICE LIGHT KEEPS GOING ON AND OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112251July 18, 2018
POWER TRAIN
RAM COMES OUT OF CAR WASH AND TRANSMISSION WILL NOT ENGAGE INTO DRIVE IMMEDIATELY. HAVE TO STEP ON BRAKE MORE THAN ONCE TO ENGAGE. TOOK IT THE DEALERSHIP NUMEROUS TIMES AND THEY CONCLUDED THAT THIS WAS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111850July 17, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND CAUGHT ON FIRE. THE CONTACT OPENED THE HOOD AND FLAMES WERE SEEN NEAR THE REAR OF THE ENGINE COMPARTMENT. THE CONTACT EXTINGUISHED THE FIRE BY THROWING SAND ON THE ENGINE AND A PASSERBY WAS ABLE TO ASSIST WITH EXTINGUISHING THE FIRE. THE VEHICLE WAS TOWED TO PLANET DODGE CHRYSLER JEEP RAM (9975 NW 12TH ST, MIAMI, FL 33172, (305) 470-8000) WHERE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO A BURNT AND MELTED EGR COOLER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11112019July 17, 2018
FUEL/PROPULSION SYSTEM
OUR TRUCK IS TWO YEARS OLD. WE HAVE 77,000 MILES ON IT AND THE FUEL SENSOR/PUMP WENT BAD. IT'S NO LONGER UNDER WARRANTY; HOWEVER, A FUEL PUMP SHOULD LAST MORE THAN 2 YEARS AND 77,000 MILES. WE FILL UP WITH FUEL. EVERYTHING IS FINE UNTIL THE NEEDLES HITS THE FIRST LINE. WE GET A FUEL SENSOR WARNING AND THE GUAGE DROPS TO EMPTY. THE TRUCK RUNS FINE. NO HESITATION OF STALLING. WOULDN'T KNOW ANYTHING WAS WRONG EXCEPT FOR THE WARNING LIGHTS. CHECK ENGINE LIGHT IS ON, TOO. ACCORDING TO DODGE, THE TWO ARE RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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