Ram 1500 Complaints

11,877 consumer complaints on file.

#11181428February 20, 2019
ELECTRICAL SYSTEM
THE FOB KEY WILL NOT GO TO THE OFF POSITION. THE FARTHEST LEFT IT GOES IS TO ACCESORY.THE KEY IS STUCK IN THE IGNITION I CAN STILL START IT AND DRIVE IT BUT HAVE TO DISCONNECT THE BATTERY AT NIGHT SO AS TO NOT DRAIN THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180880February 18, 2019
UNKNOWN OR OTHER
AIR SUSPENSION COMPRESSOR WENT OUT. WE LIVE IN MINNESOTA AND UPON THIS HAPPENING I TALKED TO THE DEALER AND RESEARCHED THIS ISSUE ONLINE AND IT IS A NON STOP ISSUE. THE DEALER SAID THEY FIX THIS SAME PROBLEM ALL THE TIME BUT THERE IS NO RECALL. IT IS A EXPENSIVE FIX THAT DODGE IS NOT COVERING YET IT HAPPENS ALL THE TIME. PLEASE LOOK INTO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180970February 18, 2019
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
I PULLED INTO THE DRIVEWAY BEHIND 2 PARKED CARS. I STOPPED AND PUT MY TRUCK IN PARK AND WHEN I TOOK MY FOOT OFF THE BRAKE THE TRUCK REVVED UP AND WENT FORWARD, I STEPPED ON THE BRAKE TO STOP THE TRUCK, BUT THE BRAKES FAILED TO STOP THE TRUCK FROM RUNNING INTO THE 2 CARS. AS I KEPT PRESSING THE BRAKE THE TRUCK'S ENGINE WAS REVVING AND THE TIRES WERE BURNING RUBBER, I KEPT PRESSING THE BRAKE AND THE TRUCK WOULD NOT STOP IT WAS OUT OF CONTROL. THE TRUCK RAMMED INTO BOTH CARS PUSHING ONE OF THEM INTO THE SIDE OF THE NEIGHBOR'S YARD. ALL THIS HAPPENED WHILE THE TRUCK WAS IN PARK. I PULLED BACK TO REVERSE SO I COULD GET OFF THE CAR AND WHEN I TOOK MY FOOT OFF THE BRAKE THE TRUCK CONTINUED REVVING THIS TIME GOING IN REVERSE, AGAIN I KEPT PRESSING THE BRAKE, BUT THE TRUCK WOULD NOT STOP IT WAS OUT OF CONTROL. IT WENT IN A HALF CIRCLE GOING INTO THE NEIGHBOR'S FRONT YARD KNOCKING DOWN A 6 INCH WALL, SOME BUSHES AND RUNNING INTO A TREE. THE TRUCK STOPPED AND TURNED OFF BY ITSELF AFTER HITTING THE WALL, THE BUSHES AND THE TREE. THIS INCIDENT CAUSED A LOT OF DAMAGE AND TOTALING ONE OF THE CARS. I DON'T KNOW WHAT CAUSED THE TRUCK TO GO FORWARD WHILE IN PARK, THE BRAKES NOT TO WORK AND THE ENGINE REVVING UP. I BELIEVE THE PARTS AFFECTED ARE THE BRAKES, THE POWER TRAIN AND SPEED CONTROL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11180577February 17, 2019
SUSPENSION
THIS TRUCK HAS THE OPTIONAL AIR SUSPENSION, WHICH WILL NOT FUNCTION IN COLD WEATHER. THE COMPRESSOR AND LINES GET POLLUTED WITH MOISTURE WHICH FREEZES, CAUSING THE PUMP TO NOT WORK AND CONTROL VALVES TO STICK. THE RESULT IS THE TRUCK HAS NO SUSPENSION WHATSOEVER. WARMING THE TRUCK UP IN THE SHOP RESTORES FUNCTIONALITY TEMPORARILY. THE DEALERSHIP AND FCA ITSELF WILL ONLY REPLACE COMPONENTS, WHICH DOES NOT REMEDY THE PROBLEM. I HAVE STARTED A FACEBOOK ACTION GROUP THAT HAS NUMEROUS OTHER OWNERS WITH THE EXACT SAME PROBLEM. FCA WILL NOT RECALL OR CLAIM RESPONSIBILITY FOR THEIR DEFECTIVE PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180689February 17, 2019
ENGINE
THE HEMI ENGINE HAS A KNOWN ISSUE FROM 2009 5.7 HEMI UP UNTIL PRESENT BUT RAM IS NOT RECALLING THE ENGINE. THE LIFTERS ARE SEIZING CAUSING THE ENGINE TO FAIL. THIS COULD BE DANGEROUS. THESE ARE FAILING BEFORE 70K MILES AND MINE IS STARTING TO FAIL AS WELL. ITS A 4000 DOLLAR FIX WHEN THEY DO. DODGE RAM NEEDS TO RECALL THIS ISSUE. I PURCHASED MY TRUCK FOR $26000 AND HAVE ONLY HAD IT FOR LESS THAN 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180239February 15, 2019
POWER TRAIN
TRUCK ROLLED AWAY WHILE IN DRIVEWAY WHILE IN PARK WITH E-BRAKE ON.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11180341February 15, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE CONTACT ATTEMPTED TO ROLL DOWN THE DRIVER SIDE WINDOW, IT DERAILED AND CAME OFF TRACK. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING ICY WEATHER. THE VEHICLE WAS TAKEN TO DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY, DAYTON, OH 45431) WHERE THEY REPLACED THE CLIPS ON THE WINDOW ON FOUR DIFFERENT OCCASIONS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180357February 15, 2019
SUSPENSION
PICKUP'S AIR SUSPENSION FAILS TO WORK IN EXTREME COLD. IN JANUARY OF 2018 IT WAS BROUGHT IN TO DEALER AS COMPRESSOR HAD GONE OUT. IT WAS REPLACED BUT WAS DELAYED DUE TO BACK ORDER OF THE PART SO DIDN'T GET PICKUP BACK UNTIL MARCH. BEGINNING IN JANUARY OF 2019 WHEN TEMPERATURES WERE SUB ZERO THE PICKUP'S AIR SUSPENSION WOULD FAIL TO INFLATE FULLY (OR AT ALL) RESULTING IN HAVING TO DRIVE WITH LITTLE TO NO SUSPENSION. ONCE TEMPERATURES WARMED UP TO OR SLIGHTLY ABOVE 0 DEGREES, THE AIR SUSPENSION WOULD WORK. ON FEB 8TH, PICKUP WAS BROUGHT TO GET AN OIL CHANGE AT DEALERSHIP. AFTER LEAVING DEALERSHIP STOPPED AT A STORE. WHEN I GOT BACK IN THE AIR SUSPENSION APPEARED TO BE ACTING AS IT DID WHEN WEATHER WAS EXTREMELY COLD, TO WHICH I BELIEVED IT WOULD PUMP BACK UP HOWEVER, INSTEAD WARNING CAME ON SCREEN INDICATING "IMMEDIATE AIR SUSPENSION SERVICE / REPAIR NEEDED". I DROVE IT BACK TO DEALERSHIP AND THEY INDICATED THIS WAS LIKELY DUE TO COLD AND WAS COMMON WITH OTHERS OF THIS MODEL. SCHEDULED AN APPOINTMENT AND WAS TOLD TO DRIVE CAREFULLY HOME. SINCE THEN TOOK TO ANOTHER REPAIR SHOP AND THEY FOUND AN AIR BAG IS TORN. THEY CAN'T DETERMINE WITHOUT FIXING IT IF THAT WAS THE PROBLEM, OR WAS CAUSED BY THE PROBLEM (DID THE AIR BAG TEAR BECAUSE SUSPENSION WENT OUT OR DID THE AIR BAG GO OUT CAUSING THE SUSPENSION TO FAIL). COST WAS AROUND $600 TO REPLACE THE AIR BAG. HAVE DONE CHECKING AND APPEARS THIS IS A COMMON PROBLEM WITH THIS MODEL. THE SAFETY ISSUE WOULD BE HAVING PEOPLE DRIVING VEHICLES WITHOUT SUSPENSION IN COLD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179992February 14, 2019
STEERING
STEERING LOCKS UP. EVERY TIME I GO TO START MY DODGE RAM 1500 2015 THE STEERING IS LOCKED. THE TRUCK NEEDS TO BE AT HIGH TEMPERATURES TO UNLOAD CLEAN THE STEERING. SOMETIMES WHEN YOU START DRIVING IT LOCKS UP AGAIN. THIS ISSUE IS GOING TO GO CAUSE ACCIDENTS. THE DODGE DEALER IN MIAMI FLORIDA PLANET DODGE IS AWARE OF THESE ISSUES ON THESE VEHICLES. THERE SHOULD BE A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180074February 14, 2019
VEHICLE SPEED CONTROL
I WAS DRIVING DOWN THE HIGHWAY FEEDER ROAD, AND THE VEHICLE IN FRONT OF ME MADE AN EMERGENCY STOP. I SLAMMED ON MY BRAKES, AND SWERVED INTO THE LANE TO THE RIGHT OF ME. A CAR WAS COMING UP IN THAT LANE AT HIGH SPEED SO I HIT THE ACCELERATOR TO GET OUT OF THE WAY, AND THE TRUCK ACCELERATED AT FULL POWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I THEN SWITCHED TO THE BRAKE PEDAL, AND HAD TO USE MAXIMUM BRAKING FORCE TO KEEP THE TRUCK FROM FURTHER ACCELERATING INTO THE VEHICLE IN FRONT OF ME. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASH. WHILE HARD ON THE BRAKES, I WAS ABLE TO WORK MY WAY OFF THE FEEDER ROAD AND INTO A PARKING LOT. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. AS I ENTERED THE PARKING LOT I PUT THE VEHICLE IN NEUTRAL USING THE TRANSMISSION SELECTOR KNOB, AND THE ACCELERATOR RETURNED TO IT'S NORMAL OPERATING POSITION AND THE WARNING LIGHT WENT AWAY. I THEN POWERED OFF THE VEHICLE ENTIRELY. A MINUTE OR SO LATER I GOT AN EMAIL FROM FCA UCONNECT THAT THE VEHICLE NEEDED SERVICE AND THE ERROR THAT THE TRUCK GAVE. THE VEHICLE WAS TOWED TO A DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179862February 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE ENGINE WAS TURNED OFF AND THE TRANSMISSION WAS IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS DOWN THE DRIVEWAY. IN ADDITION, WHILE OPERATING THE VEHICLE, THE TRANSMISSION ERRONEOUSLY SWITCHED FROM DRIVE INTO PARK, ALTHOUGH THE GEAR SHIFTER REMAINED IN THE DRIVE POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. COURTESY CHRYSLER (2225 E. LINCOLN HWY, COATESVILLE, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179901February 13, 2019
STEERING
WHEN I WOKE UP MY RAM'S STEERING WAS LOCKED AND I WAS SHOCKED BECAUSE I NEVER HAD AN ISSUE LIKE THIS SO I WAITED AND WAITED UNTIL IT REACHED 190* F TO BE ABLE TO TURN THE WHEEL THEN I SAFELY DROVE MY VEHICLE TO SCHOOL AND WHEN I GOT BACK IN MY TRUCK AT 2:20 THE STEERING WAS LOCKED AGAIN AND I'M SHOCKED AGAIN BECAUSE I NEVER HAD A CAR THAT HAD PROBLEMS. TO MY CONCERN THIS SHOULD BE A SAFETY ISSUE BECAUSE ANYONE HAVING THIS PROBLEM CAN SERIOUSLY CAUSE A BAD CAR ACCIDENT THAT WAS NOT MEANT TO HAPPEN IN THE FIRST PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176689February 13, 2019
ENGINE
EXHAUST MANIFOLD BOLTS BROKEN ON DRIVER AND PASSENGER SIDE OF 2013 5.7 LITER HEMI MOTOR. TWO DIFFERENT METALS ARE USED EXPANDING AT DIFFERENT RATES CAUSING MANIFOLD TO WARP AND SNAP BOLTS. IF GOOGLED YOU WILL SEE HOW COMMON. I BELIEVE THIS CAN RESULT IN EXHAUST ENTERING THE CAB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179745February 13, 2019
STEERING
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, THE VEHICLE JOLTED FORWARD AND CRASHED INTO A SECOND VEHICLE. AFTER THE COLLISION, THE FRONT DRIVER'S SIDE WHEEL WAS DAMAGED AND POINTED TO THE LEFT OF THE VEHICLE. WHEN TURNING THE STEERING WHEEL, THE FRONT WHEELS DID NOT TURN IN EITHER DIRECTION. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR REPAIRS. APPROXIMATELY THREE MONTHS LATER, THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN. THE VEHICLE WAS TOWED BACK TO THE COLLISION CENTER. UPON INSPECTION, IT WAS DISCOVERED THAT THE STEERING MECHANISM KNUCKLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11179755February 13, 2019
POWER TRAIN
OUR TRUCK WAS IN PARK WITH THE BRAKE ON ON OUR DRIVEWAY WHICH IS A HILL AND IT ROLLED BACKWARDS T2 DIFFERENT TIMES WITHOUT ANYBODY IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176595February 12, 2019
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176593February 12, 2019
STEERING
I WAS DRIVING HOME FROM MCCALL, ID ON FEB 4TH IN HEAVY SNOWY/ WINTER CONDITIONS IN MY 2013 RAM 1500 WHEN MY ELECTRONIC POWER STEERING COMPLETELY WENT OUT GOING AROUND A CORNER. THANKFULLY I WAS ABLE TO MANAGE THE STEERING AVOIDING A GUARD RAIL AND GOING INTO A RIVER. I WAS TOWING A 1967 VOLKSWAGEN BUG BEHIND ME AS WELL. THE DASH LITE UP AND WAS SHOWING A SERVICE POWER STEERING LIGHT. I PULLED OVER AND TURNED MY TRUCK OFF AND RESTARTED IT. AFTER RESTARTING IT THE LIGHT WHEN AWAY AND MY POWER STEERING CAME BACK. FAST FORWARD ONE WEEK, FEB 11TH. I HAD JUST GOTTEN TO HAILEY, ID. APPROXIMATELY 2.5 HRS FROM MERIDIAN, ID WHERE I LIVE. ONCE AGAIN SNOWY CONDITIONS. THE POWER STEERING FAILED AGAIN, THIS TIME IT WOULD NOT COME BACK. I HAD TO DRIVE HOME THE NEXT 2.5 HRS WITH ZERO POWER STEERING. MY 2013 RAM 1500 HAS 32,100 MILES ON IT. I HAVE DONE SOME RESEARCH AND IT SHOWS THAT I NEED A NEW STEERING RACK, THAT RETAILS AT $1,800 AND IS CURRENTLY ON BACK ORDER. TO ME THIS HINTS A PROBLEM WITH THE PART. THERE IS MULTIPLE PEOPLE ONLINE HAVING THE SAME ISSUE WITH THERE 2013. IT WOULD BE NICE IF DODGE WOULD STAND BEHIND THIS FAILING PART BEFORE IT CLAIMS SOMEONES LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176616February 12, 2019
UNKNOWN OR OTHER
I HAD 2 MORE RECALL NOTICES SENT TO OUR HOUSE IN REGARDS TO THIS VEHICLE. I WAS UNABLE TO GET THE RECALLS DONE BETWEEN THE DATE THEY ARRIVED HERE AND THE FIRST OF THIS YEAR DUE TO SOME HEALTH ISSUES. SINCE RECOVERING FROM THE ISSUES I GOT ON THIS SITE TO SEE WHAT EXACTLY THE RECALLS WERE AND NOW NOTHING POPS UP WHEN I ENTER THE VIN #. I CALLED THE DEALER AS WELL AND ASKED AND WAS TOLD THERE IS NO RECALL AT THIS TIME. I FIND THIS FUNNY SINCE IVE GONE TO OITHER SITES AND LOOKED UP RECALLS AND THIS VEHICLE HAS A HISTORY OF 12 RECALLS. I AS WELL KNOW THAT NOT ALL OF THE RECALLS HAVE BEEN ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176126February 11, 2019
EXTERIOR LIGHTING
BOTH HEADLAMPS ARE EXPERIENCING SUBSTANTIAL AMOUNTS OF MOISTURE ENTERING THE SEALED BEAM AREAS, CAUSING A "FOG-LIKE" EFFECT OVER THE INTERIOR OF THE HEADLAMPS AND REDUCING THE EFFECTIVENESS OF NIGHT TIME VISIBILITY WHILE DRIVING. THE MOISTURE DOES NOT GO AWAY ON ITS OWN AFTER A FEW DAYS AS FCA ENGINEERS SAY IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176184February 11, 2019
SUSPENSION
I OWN A 2016 RAM REBEL 1500 WITH THE AIR RIDE SUSPENSION. AS YOU ARE PROBABLY AWARE, THERE ARE CONSTANT ISSUES WITH THIS SYSTEM. I START MY VEHICLE THIS MORNING AND UPON ENTERING VEHICLE, A MESSAGE POPPED UP STATING,' IMMEDIATE AIR SUSPENSION SERVICE/REPAIR REQUIRED.' THE FRONT END WAS IN 'ENTRY/EXIT' MODE AND THE REAR WAS IN 'NORMAL' MODE. UPON FURTHER INSPECTION, I FOUND A BLOWN 40 AMP GREEN FUSE THAT IS FOR THE AIR SUSPENSION. I REPLACED THE FUSE MYSELF DUE TO CONVENIENCE ISSUES AND NOTED IN MY CAR FAX OF REPAIR. THIS AND MANY OTHER ISSUES WITH THIS SYSTEM HAVE ERUPTED AND IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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