Ram 1500 Complaints

11,877 consumer complaints on file.

#11184393March 5, 2019
ENGINE
MY WIFE AND I WERE ON A LONG ROAD TRIP WITH OUR INFANT DURING CHRISTMAS. ALL ASPECTS OF MY TRUCK WERE OPERATIONAL AND NO WARNING SIGNS. MY TRUCK IS AN ECODIESEL. ON THE WAY HOME THE TEMPS WERE BELOW FREEZING AND IT BEGAN TO RAIN. WE TRIED TO TURN THE HEAT ON IN THE TRUCK TO FIND THERE WAS NO HEAT. THE TRUCK WAS RUNNING AT NORMAL OPERATING TEMPERATURE WITH NO SIGNS OF OVERHEATING. WE KEPT DRIVING UNTIL I COULD SAFELY EXIT THE HIGHWAY. WE FUELED UP AND I CHECKED THE TRUCK OVER VISUALLY BUT FOUND NO REASON FOR THE TRUCK TO HAVE NO HEAT AND STILL BE OPERATING UNDER NORMAL TEMPERATURES. WE RETURNED TO DRIVING AND HAD HEAT FOR A BRIEF MOMENT BEFORE IT STOPPED WORKING AGAIN. STILL THE TRUCK WAS OPERATING AT NORMAL TEMPERATURE. WHEN I FINALLY DECIDED TO CHECK THE ANTIFREEZE LEVEL, I LEARNED THAT THE TRUCK WAS VERY LOW AND DID NOT HAVE ENOUGH TO FILL THE HEATER CORE, BUT JUST ENOUGH TO KEEP THE TRUCK FROM OVERHEATING. I ADDED ANTIFREEZE AND CONTINUED TO DRIVE THE TRUCK FOR A COUPLE OF WEEKS AND COULD NOT DETERMINE WHERE THE LEAK WAS. FINALLY, AFTER READING SEVERAL OTHERS HAVING THE SAME ISSUE, I DISCOVERED A HIDDEN LEAK IN THE EGR COOLER THAT WAS ESSENTIALLY LEAKING AND BURNING OFF IMMEDIATELY LEAVING NO TRACE BEHIND OF THE LEAK. IT EVENTUALLY GOT BAD ENOUGH THAT IT WOULD LEAVE COOLANT PUDDLES UNDER THE TRUCK. EVEN WITH THE POOL OF COOLANT UNDER THE TRUCK, THERE IS NO VISIBLE EVIDENCE OF THE LEAK EXCEPT FOR MINOR DAMPNESS AROUND ONE PORT OF THE EGR COOLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184232March 4, 2019
SUSPENSION
IN TEMPS BELOW ZERO AIR SUSPENSION FAILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183852March 4, 2019
SERVICE BRAKES
TRUCK ROLLED DOWN A SLIGHT INCLINE 20-30 FEET WHILE IN PARK DRIVER NOT IN VEHICLE AND STRUCK ANOTHER CAR BEHIND IT. VEHICLE STATIONARY, IN FRONT OF 58 PARKER BLVD MONSEY NY 10952. DRIVER AND PASSENGER OF OTHER VEHICLE WITNESSED EVENT. VEHICLE WAS IN PARK AND OFF KEY OUT OF IGNITION OCCURRENCE 03/03/19 830-845 PM. TRUCK SUSTAINED BUMPER DAMAGE CAR SUSTAINED DAMAGE TO THE HOOD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11183905March 4, 2019
AIR BAGS, SUSPENSION
DURING COLD WEATHER (BELOW 0) THE AIR RIDE SUSPENSION DOES NOT WORK. IT FREEZES UP AND CREATES A DANGEROUS DRIVING CONDITION ON ROUGH OR UNEVEN ROADS. THE VEHICLE BOUNCES AND LOOSES TRACTION TO THE ROAD AND COULD CAUSE AN ACCIDENT TO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184047March 4, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A SECOND RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V067000 (SERVICE BRAKES, HYDRAULIC). RON CARTER CHRYSLER JEEP DODGE RAM OF LEAGUE CITY (3535 GULF FWY, DICKINSON, TX 77539, 281-488-4060) INDICATED THAT THE PART WAS NOT AVAILABLE. THE DEALER ALSO INDICATED THAT MORE THAN 100 CONSUMERS WERE ON A WAITING LIST AND THEY WERE RECEIVING TWO PARTS PER MONTH FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184211March 4, 2019
VISIBILITY/WIPER
SUNROOF HAS EXCESSIVE LEAKING. IT SEEMS TO BE DRAINING HOWEVER UNDER PRESSURE OF CAR WASH DROPLETS MAKE IT INTO CABIN OF TRUCK. REAR PASSANGER AND DRIVER SIDE ARE WHERE WATER FLOW IS COMING FROM AND IT SEEMS LIKE SEAL ISN'T TIGHT. VEHICLE HAS BEEN TESTED IN CAR WASH IT'S CURRENTLY WINTER AND WE DON'T HAVE THE ABILITY TO TEST WHAT WOULD HAPPEN DURING RAIN. ALSO HAPPENED ON A FLAT SURFACE STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184222March 4, 2019
AIR BAGS
TODAY WAS THE THIRD TIME WE TOOK OUR DODGE RAM 1500 TO THE DODGE DEALER. THE FIRST TIME THEY WASHED IT AND REMOVED SNOW WHICH IMPROVED THE SERVICE. THE SECOND TIME AT BOZEMAN DEALER THEY SAID THERE WAS NOTHING THEY COULD DO. I HAVE TALKED TO PEOPLE IN UPSTATE MICHIGAN THAT HAVE RAMS AND HAVE NO PROBLEMS WITH THE AIRBAG. THIS AIRBAG SYSTEM IS DEFECTIVE. THE THIRD TIME I TOOK IT TO BOZEMAN THEY CHARGED ME 270 DOLLARS TO FILL THE AIRBAGS WITH NITROGEN AND ON THE WAY HOME THE IMMEDIATE SERVICE REQUIRED FOR SUSPENSION SERVICE REQUIRED. WE TRIED TO SLOW DOWN AND RAISE AIRBAGS AND IT WOULD NOT WORK. WE CANNOT LOWER OR MAKE OUR VEHICLE RISE. THE VEHICLE SITS OVERNIGHT AND WE COME OUT AND THE BAGS ARE DEFLATED. THE TRUCK RIDES VERY ROUGH. WE HAD TO DRIVE TO BOZEMAN IN THIS MODE. WE ARE GETTING FRUSTRATED AND WHEN THEY TELL US THE AIRBAGS JUST DO THIS IN COLD CLIMATES I DISAGREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183742March 3, 2019
STEERING
WHILE DRIVING AT HIGHWAY SPEEDS, INITIATING A SWEEPING LEFT HAND TURN, LIKE AN ON-RAMP, THE STEERING WHEEL 'STICKS' TO THE LEFT WANTING TO CONTINUE A SWEEPING LEFT TURN AND REQUIRING A SIGNIFICANT PULL TO FORCE RECENTERING THE TRUCK. (DESCRIBES LIKE BREAKING A BOLT LOOSE). INTERMITTENT REPLICATION REQUIRING HIGHWAY SPEEDS MEANS DEALERSHIP IS WRITING IT OFF AS 'NORMAL OPERATION'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183748March 3, 2019
SUSPENSION
THE AIR RIDE SUSPENSION IN ALL OF THESE TRUCKS ARE FAILING IN CANADIAN COLD CLIMATES. MY TRUCK IS CONSISTENTLY RIDING ON THE BUMP STOPS WHEN IT'S COLD OUT CAUSING A VERY ROUGH RIDE THAT IS NOT GOOD FOR THE VEHICLE OR THE PASSENGERS. LET ALONE THE CONTROL OF THE VEHICLE IS DIMINISHED WITH ZERO SUSPENSION. WHEN IT GETS COLD (-15 OR SO) I WALK OUTSIDE TO SEE MY TRUCKS FRONT END ALL THE WAY LOWERED WITH THE REAR STILL AT NORMAL HEIGHT. WARMING UP TRUCK DOESN'T HELP. THE RIDE HEIGHT BUTTONS JUST FLASH AND WARNING SIGNS SOMETIMES DISPLAY ON THE DASH. MANY PEOPLE (INCLUDING ME) THEN GET BLOWN FUSES OR THE COMPRESSOR FAILS AND THEN THERE IS NO FIX BUT TO GO TO DEALER. DODGE REPLACED MY AIR RIDE COMPONENTS BUT IT DID NOT RESOLVE THE ISSUE. I FEAR FOR THE COMING YEAR WHEN MY VEHICLE IS OUT OF WARRANTY AND DRIVING WITH MY KIDS AND I AM DRIVING AROUND WITH NO SUSPENSION. THERE IS ENOUGH PEOPLE THAT HAVE THESE SAME ISSUES AS I'VE DESCRIBED TO WARRANT A RECALL. THERE ARE CLASS ACTION LAW SUITS IN THE USA OVER THIS ISSUE. THERE IS A FACEBOOK GROUP DESCRIBING THESE FAILURES FURTHER. GROUP IS CALLED FCA RAM PICKUP AIR SUSPENSION FAILURES. IT IS UNFATHOMABLE THAT I AM SUPPOSED TO BE DRIVING AROUND IN A VEHICLE WITH MY KIDS IN A TRUCK THAT I'VE PAID MANY THOUSANDS OF DOLLARS FOR THAT DOESN'T HAVE SUSPENSION AND NO HELP FROM DODGE. THIS SHOULD BE A BIG ISSUE. SOMEONE IS GOING TO HAVE A BAD ACCIDENT BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183828March 3, 2019
SUSPENSION
AIR SUSPENSION FAILS WHEN COLD. VEHICLE WAS STATIONARY. VERY COMMON PROBLEM. VEHICLE IS NOT DRIVEABLE WHEN THIS OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183835March 3, 2019
SUSPENSION
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183702March 2, 2019
SUSPENSION
AIR SUSPENSION WILL FREEZE UP IN NEGATIVE TEMPERATURES. WHEN THIS HAPPENS WHILE DRIVING TRUCK OVER BUMPS, CAUSES VEHICLE TO LOSE STABILITY/TRACTION ON THE ROAD, ESPECIALLY ON ICY ROADS - CAUSING HIGH RISK FOR AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183432March 1, 2019
FUEL/PROPULSION SYSTEM
HELLO, I CALLED MY DEALERSHIP AND ASKED THEM ABOUT MY FUEL SENSOR, CHECK ENGINE LIGHT HAS BEEN ON. SOMETIMES WHEN I FILL UP MY TANK IT GOES AWAY. THAT BEING SAID. I HAVE SEARCHED THE I GERBER TO FIND OUT IT IS A COMMON PROBLEM WITH OUR RAM TRUCKS. DESLERSHIP WILL NOT COVER NOW THE POWER TRAIN WARRANTY. THIS SHOULD BE A RECALL. IT IS GOING TO CHARGE US NEARLY 1000 DOLLARS TO FIX IT. SIMPLE FIX. MY TRUCK HAS ONLY 60,0000 MILES BRAND NEW. SOMETIMES IT GOES AWAY WHEN I AM DRIVING AND THAN IT REAPPEARS. PLEASE MAKE THIS A RECALL THAT WAY WE CAN GET IT FIX. IF NOT I AM GOING TO HAVE TO FIX IT MYSELF. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183443March 1, 2019
STRUCTURE:BODY
TAIL GATE DOES NOT LOCK PROPERLY. IT WILL OPEN, DROP AND FALL BY ITSELF AFTER TAKEOFF. THIS MAY CAUSE CARGO TO FALL OUT OF VEHCILE WHILE IN MOTION. REPEATED MANUAL AND REMOTE LOCKING TAKES SEVERAL TRIES O GET IT TO LOCK, BUT IT IS NOT A GUARANTEE IT WILL STAY LOCKED. IT HAS A LOCKING MECHANISM FAILURE. THIS HAPPENS OFTEN AFTER TAILGATE IS OPENED AND USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183501March 1, 2019
SERVICE BRAKES, STEERING
I TOOK MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH THE FUEL ECONOMY BEING SEVERELY BELOW THE EPA RATING. WHILE AT THE DEALERSHIP, I FOUND OUT THAT THE DEALERSHIP SOLD ME A BRAND NEW TRUCK WITH TWO OPEN RECALLS THAT WERE UNREPAIRED. I BELIEVE THIS IS ILLEGAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183254February 28, 2019
SUSPENSION
AIR SUSPENSION FAILURE. WHEN THE TEMPERATURE IS BELOW ZERO DEGREES FAHRENHEIT , THE AIR SUSPENSION FAILS AND SITS ALL THE WAY DOWN ON THE BUMP STOPS, OR LEANS TO THE LEFT DRAMATICALLY. IT STAYS THAT WAY UNTIL THE DEALERSHIP CAN TAKE IT IN, WHICH CAN BE WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183262February 28, 2019
STRUCTURE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT REAR SEATS WERE DRENCHED WITH WATER, WHICH CAUSED A FOUL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO MULTIPLE UNKNOWN INDEPENDENT MECHANICS WHERE THE CONTACT WAS INFORMED THAT THE SEAL ON THE THIRD BRAKE LIGHT WAS FRACTURED AND NEEDED TO BE REPLACED. THE FAILURE CAUSED WATER TO ENTER THE VEHICLE. AFTER THE VEHICLE WAS REPAIRED, THE "REAR BRAKE LIGHT OUT" AND "KEY FOB LEFT THE VEHICLE" WARNING MESSAGES ILLUMINATED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE THIRD BRAKE LIGHT WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 26,320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183059February 28, 2019
STEERING
SAFETY RECALL FOR STEERING GROUND CABLE WAS FIXED BY DEALER AND MY POWER STEERING IS STILL INTERMITTENTLY GOING AWAY CAUSING STEERING TO LOCK UP TEMPORARILY. TAKING BACK TO DEALER FOR SECOND TIME TO SEE IF THEY CAN FIX IT. IT IS NOT SAFE AND ALMOST CAUSED ME TO CROSS THE CENTER LINE AT 55 MPH AND HIT A CAR HEAD ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182769February 27, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE BRAKE PEDAL WAS FAULTY. THE BRAKE PEDAL BECAME LOOSE AND WAS A SAFETY ISSUE. THE VEHICLE WAS TAKEN TO DODGE CHRYSLER HUNTINGTON BEACH (16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, (714) 841-3999), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 157,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182880February 27, 2019
STEERING
VEHICLE STEERING STICKS DURING LEFT TURNS AT HIGHWAY SPEEDS. AFTER VEHICLE HAS BEEN DRIVEN FOR APPROX 1 HOUR, DURING LEFT TURNS AT HIGHWAY SPEEDS, 65+ MPH, THE STEERING WILL HOLD AT APPROXIMATELY THE 10 O'CLOCK POSITION RESULTING IN UNPREDICTABLE AND UNSAFE DRIVING CONDITIONS. DUE TO THE REQUIREMENT OF HIGHWAY SPEEDS AND APPROX 1 HR DRIVE TIME, DEALERSHIPS WON'T TAKE THE EFFORT TO BE ABLE TO REPLICATE THIS SAFETY ISSUE. WITHOUT REPLICATION BOTH THE DEALERSHIP AND RAM CUSTOMER SERVICE CONSIDER IT A NON ISSUE. THIS ISSUE IS NOT RELATED TO THE GROUND RECALL ALREADY ISSUED FOR THE 2019 RAMS. THIS SAFETY ISSUE IS ALSO REPORTED BY NUMEROUS OTHER 2019 RAM OWNERS IN ONLINE FORUMS. EFFORTS TO GET THIS ISSUE RESOLVED THROUGH THE DEALERSHIP AND RAM CUSTOMER SUPPORT HAVE BEEN UNSATISFACTORY. THIS IS NOT A MINOR PROBLEM AND COULD RESULT IN SERIOUS DAMAGE OR LOSS OF LIFE ON THE ROAD. JUST BECAUSE A PROBLEM CANNOT BE REPLICATED IN A SHORT TEST DRIVE DOES NOT EQUATE TO THEIR NOT BEING A MAJOR SAFETY CONCERN ON THESE VEHICLES.*DT CONSUMER HAD THE RECALL PERFORMED AND THE STEERING PROBLEM IS STILL PRESENT. WHEN THE STEERING WHEEL STICKS YOU HAVE TO APPLY SOME EXTRA FORCE TO GET IT TO RETURN TO CENTER AS WELL AS SOMETIMES IT WILL HOLD MOMENTARILY AND JERK BACK ON ITS OWN. THE CONCERN IS THE UNPREDICTABILITY OF IT AND THE POTENTIAL OVER/UNDER STEER AT HIGHER SPEEDS. ONCE THE PROBLEM PRESENTS ITSELF AFTER LONGER PERIODS OF DRIVING IT WILL ALSO THEN DO IT OCCASIONALLY AT SLOWER SPEEDS AS WELL. THERE HAVE NOT BEEN ANY CHIMES OR MESSAGES THAT APPEAR ON THE INSTRUMENT PANEL. IT HAS BEEN IN TO SERVICE BUT THEY HAVE BEEN UNABLE TO REPLICATE. UNFORTUNATELY THIS ISSUE HAS ONLY APPEARED DURING LONGER ROAD TRIPS AT INTERSTATE SPEEDS WITH LONG LEFT TURNS SO IT IS UNLIKELY A DEALER WOULD BE ABLE TO REPLICATE IT ON A SHORT TEST DRIVE. I KNOW FROM THE FORUMS THAT PEOPLE WITH SIMILAR ISSUES HAVE HAD IT RESOLVED WITH THE REPLACEMENT OF THE STEERING RACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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