Ram 1500 Complaints

11,877 consumer complaints on file.

#11245487August 21, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT WAS DRIVING A 2019 RAM 1500 LOANER VEHICLE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE PEDAL DID NOT RETURN TO ITS POSITION AND THE VEHICLE CONTINUED TO ACCELERATE TO 90 MPH. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND REACHED DOWN TO PULL THE PEDAL BACK UP. THE CONTACT INVESTIGATED AND FOUND THAT THE PEDAL BECAME CAUGHT IN THE GROOVES OF THE FLOORMAT. WHEN THE CONTACT ATTEMPTED TO BRAKE, THE REAR WHEELS BEGAN SPINNING AND SMOKING. ALSO, THE ENGINE CONTINUED TO REV WHEN THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 300. *DT INVESTIGATION #XXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245174August 20, 2019
POWER TRAIN
2019 RAM WITH 13,000 MILES. AFTER MY FIRST ENGINE OIL CHANGE AT 10,000 MILES CONDUCTED BY THE RAM DEALERSHIP. DURING NORMAL DRIVING CONDITIONS IN THE STREET AND IN THE HIGHWAY WHILE IN MOTION I FEEL THE TRANSMISSION SLIPPING, LIKE IT TAKES A COUPLE OF SECONDS TO FULLY ENGAGE. THE TRUCK IS NEW AND IS HAPPENING DAILY. I FEEL THAT THIS IS A MANUFACTURE DEFECT THAT NEEDS TO BE REMEDIED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245215August 20, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT IT FAILED TO ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHUCK PATTERSON DODGE (257 EAST AVE, CHICO, CA 95926, (530) 895-1771) FOR A ROUTINE INSPECTION AND AN EMISSION MODIFICATION FOR THE ECM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245244August 20, 2019
VEHICLE SPEED CONTROL
CRUISE CONTROL FUNCTIONALITIES IS NOT WORKING WITH 100 PERCENT CONSISTENCIES. WHEN THE CRUISE CONTROL IS SET ACTIVE, IT CANNOT BE DEACTIVATED OR CANCEL, THE ONLY WAY TO DISENGAGE THE ACTIVE CRUISE CONTROL IS BY STEPPING ON THE BRAKE TO CANCEL OR DEACTIVATE THE CRUISE CONTROL. I BELIEVE THIS IS A SAFETY CONCERN WHAT IF THE CRUISE CONTROL CAN NOT BE DISENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245282August 20, 2019
VEHICLE SPEED CONTROL
CONTACT STATED I BOUGHT MY 2019 RAM 1500 AT THE END OF MAY ABOUT 3 MONTHS AGO. IN OVER 40 YEARS DRIVING MY RECENT EXPERIENCE WAS ONE OF THE MOST FRIGHTENING. I GOT ON INTERSTATE 10 HERE IN HOUSTON, I WAS IN THE RIGHT LANE AND THE MOTOR VEHICLES BEHIND ME WERE TWO BIG RIGS MOVING AT A GOOD SPEED. I NEEDED TO GET TO THE LEFT LANE FOR EASY PASS. TO GET OUT OF THE TRUCKERS WAY I "PUT MY PEDAL TO THE METAL" AS THE PHRASE GOES. I FELT I BELIEVE IT WAS THREE CRUNCHES UNDER MY RIGHT FOOT. RIGHT AT THIS TIME MY GAS PEDAL WENT BACK AND HIT THE FIRE-WALL CARPET.WAS DRIVING IN MY 3 MONTH OLD RAM 1500 WITH 1840 MILES ON IT. ACCELERATED TO GET ON THE HIGHWAY, PRESSED THE PEDAL AND IT CLICKED LIKE GEARS WERE BREAKING. I COULD FEEL IT UNDER MY SHOE. THE PEDAL GOT STUCK AND I WAS REALLY ACCELERATING, I HIT THE BRAKE HARD AND IT SLOWED THE CAR. I GOT MY SHOE BEHIND THE PEDAL UP HIGH AND PULLED IT TOWARD ME. THE DASH LIT UP "A!" SERVICE ELECTRONIC THROTTLE CONTROLLER! I MOVED THE PEDALS TOWARD ME LIKE A SHORT PERSON WOULD DRIVE. THE ENTIRE PEDAL WOBBLES LIKE ITS BROKEN INSIDE THE UNIT. I PUT A CALL INTO SOMEONE AT THE DEALERSHIP. ON THE FOLLOWING DAY, WEDNESDAY, AUGUST 21ST. I BROUGHT MY TRUCK IN TO THE DEALER. THEY JACKED INTO THE OBD CONNECTOR AND A MINUTE LATER IT SHOUT OUT 6-7 ISSUES. THEY GAVE ME A LOANER CAR AND SAID THIS WOULD TAKE A FEW DAYS TO SORT. I GOT A CALL ABOUT TWO HOURS LATER TELLING ME THAT A NEW THROTTLE CONTROLLER HAD TO BE ORDERED AND THAT WOULD TAKE ABOUT A WEEK TO GET. THEY ALSO SAID THEY COMPARED MY PEDAL WITH A NEW TRUCK AND THAT THERE WAS AN PROBLEM. I'M HOPING FOR A CALL BACK. THIS IS SERIOUS! I A VERY DECENT DRIVER, I CAN'T IMAGINE A WOMAN OR OLDER MAN IN MY SITUATION. *DT *DT *DT *DT *DT *TR *DT *DT *TR*JB *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245291August 20, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2019 RAM 1500. AFTER THE VEHICLE HAD BEEN PARKED FOR A WHILE, IT WAS UNABLE TO RESTART. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE WAS STARTED, BUT IT INDEPENDENTLY SWITCHED BACK FROM DRIVE INTO PARK. THE VEHICLE WAS TOWED TO LITHIA CHRYSLER JEEP DODGE OF TWIN FALLS (1310 POLE LINE RD E, TWIN FALLS, ID 83301, (208) 293-8571) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR PROVIDE A PROGNOSIS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245347August 20, 2019
ENGINE, FUEL/PROPULSION SYSTEM
DUE TO THE ECODIESEL SETTLEMENT PROGRAM, I ALLOWED FCA TO UPDATE THE ECM TO MEET THEIR REQUIREMENTS FOR THE SETTLEMENT. AFTER THE UPDATE, MY TRUCK IS DANGEROUSLY SLOW FROM A STANDING START. I NEVER KNOW IF THE TRUCK WILL ACCELERATE AS I MERGE INTO TRAFFIC. SOMETIME IT IS BARELY ADEQUATE BUT MOST OF THE TIME THERE IS A 2 TO 4 SECOND DELAY BEFORE THE TURBO KICKS IN (AROUND 2,000 RPM) AND THEN THERE IS A STRONG TURBO LEAP BECAUSE MY FOOT IS BURIED IN THE FLOOR TRYING TO GET THE TRUCK TO MOVE. I HAVE ALMOST BEEN T-BONED OR REAR-ENDED SEVERAL TIMES CROSSING STREETS AND MERGING INTO TRAFFIC. THIS IS DANGEROUS AND FCA TOLD ME THERE ISN'T ANYTHING THAT CAN BE DONE BECAUSE THE TRUCK DIDN'T SHOW ANY ERROR CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245361August 20, 2019
VEHICLE SPEED CONTROL
FROM NEW, THE RAM 1500 WITH THE ECO DIESEL ENGINE HAS HAD A SIGNIFICANT HESITATION WHEN COLD CREATING A SAFETY HAZARD. WHEN I LEAVE WORK I NEED TO CROSS A MULTIPLE LANE HIGHWAY HIGHWAY WITH A SPEED LIMIT OF 55 MPH. I COULD WALK ACROSS THE HIGHWAY FASTER THEN WHAT THE TRUCK WILL CROSS IT. I HAVE THE LATEST SOFTWARE UPDATE FOR ENGINE CONTROL THAT RAM IS OFFERING. I'VE TAKEN IT TO THE DEALER AND CONTACTED RAM CUSTOMER ASSIST ABOUT THE ISSUE. ALL I WAS OFFERED WAS A FEW FREE OIL CHANGES. BOTH SAY THERE IS NOTHING THEY CAN DO. I DID GET THE CUSTOMER ASSIST CONTACT TO STATE SHE WOULD RELAY THE MESSAGE TO ENGINEERING. I WILL SELECT TODAY'S DATE BELOW AS TO WHEN THIS PROBLEM HAPPENED, BUT IT DOES IT EVERY DAY IT IS DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244932August 19, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
2015 RAM ECO DIESEL. RECENTLY, RAM AND JEEP WERE INVOLVED IN "IN RE: CHRYSLER-DODGE-JEEP "ECODIESEL" MDL," WHICH RESOLVED LEGAL CLAIMS ASSERTING THAT THE VEHICLES DO NOT COMPLY WITH FEDERAL AND STATE EMISSIONS REGULATIONS AND THAT FIAT CHRYSLER MADE MISREPRESENTATIONS TO CONSUMERS REGARDING THE VEHICLES. I PULLED THIS INFO FROM THE ECO DIESEL SETTLEMENT WEBSITE. IN RESPONSE TO THE ABOVE, CUSTOMERS WERE TO GET (3) THINGS; (1) V08 SOFTWARE UPDATE; (2) MONEY, DEPENDENT ON YOUR OWNERSHIP STATUS; AND (3) A 10 WARRANTY EXTENSION. I HAD THE V08 SOFTWARE UPDATE COMPLETED AT THE END OF MAY, 2019. SINCE THAT UPDATE, MY VEHICLE HAS HAD POOR PERFORMANCE WITH LACK OF POWER AND ACCELERATION. WITHIN A WEEK OF HAVING THE UPDATE DONE, MY CHECK ENGINE LIGHT WAS ON WITH THE ELECTRONIC THROTTLE WARNING LIGHT ON AS WELL. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY FIXED THE ISSUE; HOWEVER, THE LACK OF ACCELERATION AND POWER REMAINED. THROUGH JUNE AND JULY THIS LACK OF POWER AND ACCELERATION CONTINUED. I THEN TOOK MY VEHICLE IN TO THE DEALERSHIP TOWARDS THE END OF JULY AND THEY OPENED A STAR REPORT AND TOLD ME THIS RECALL IS HAVING NEGATIVE EFFECTS ON A LOT PEOPLE'S VEHICLES. I THEN TOOK THE TRUCK BACK AND WAS DRIVING AT THE END OF JULY WHEN THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT CAME ON AGAIN. THIS TIME, THERE WAS A SMELL SIMILAR TO BURNING ELECTRICAL. I PULLED OVER AND THE WITHIN MINUTES THE TRUCK WAS ENGULFED IN FLAMES. FIRE PERSONAL WERE CALLED AND THE FIRE WAS PUT OUT, BUT NOT BEFORE IT ENGULFED THE ENGINE COMPARTMENT AND FRONT OF THE CABIN IN FLAMES. I FILED A CLAIM WITH MY INSURANCE AND CONTACTED FCA. BOTH PARTIES SENT FIRE INVESTIGATORS OUT TO LOOK AT THE VEHICLE. FCA SAYS, WITH THE INFO AT HAND, THE FIRE CAN'T BE ASSOCIATED WITH A MANUFACTURING OR ASSEMBLY ERROR. I ALSO CONTACTED THE CLASS ACTION ATTORNEYS AND SENT THEM INFORMATION FROM THE FIRE AS WELL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11244947August 19, 2019
POWER TRAIN
HARD SHIFTS FROM GEAR 1 TO GEAR 2 AND DELAYED SHIFTING FROM FROM 3 TO 2 AND 2 TO 1. WHEN COMING TO A COMPLETE STOP THE CAR WILL JOLT FORWARD AND AT TIMES YOU FEEL AS THOUGH YOU WERE HIT FROM BEHIND OR THAT YOU ARE GOING TO HIT THE CAR IN FRONT OF YOU DUE TO THE AGGRESSIVE JOLT OF THE TRANSMISSION DOWN SHIFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244990August 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT PERFORMED HIS OWN DIAGNOSTIC AND REPLACED THE CAMSHAFT AND CRANKSHAFT SENSORS. THE CONTACT STATED THAT THE ENGINE CONTINUED TO MISFIRE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AGAIN. THE CONTACT PERFORMED SEVERAL REPAIRS ON HIS VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT DROVE TO WHITTEN BROTHERS OF ASHLAND (11409 WASHINGTON HWY, ASHLAND, VA 23005, 804-798-6071) WHERE IT WAS DIAGNOSED THAT EITHER THE MOTOR OR THE CAMSHAFT AND LIFTERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245131August 19, 2019
POWER TRAIN
WHEN IN MOTION ON A CITY OR A HIGHWAY THE TRANSMISSION DOES NOT DOWNSHIFT CORRECTLY AND IT SOUNDS LIKE IF IT IS REVVING WHEN NOT STEPPING ON THE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245135August 19, 2019
FUEL/PROPULSION SYSTEM
FUEL SENSOR FAILURE. THE SENDING UNIT WHICH MEASURES FUEL LEVEL FAILED WHILE IN MOTION. CHECK ENGINE LIGHT CAME ON. THE FUEL TANK HAD TO BE DROPPED TO REPLACE THE SENSOR. A QUICK SEARCH OF ONLINE FORUMS REVEALED MANY HAVE THIS ISSUE. WITHOUT KNOWING HOW MUCH FUEL IS IN THE TANK, ONE COULD BE LEFT STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244749August 18, 2019
SERVICE BRAKES
LEFT FRONT CALIPER LOCKED UP AND STARTED SMOKING HEAVILY. VEHICLE HAS 30,000 MILES ON ODOMETER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244786August 18, 2019
ELECTRICAL SYSTEM
DOOR LOCKS - VIDEO RECORDED PROBLEM SENT TO DEALER - A FEW MONTHS AGO DEALER COULD NOT REPLICATE THE PROBLEM DOORS NOT UNLOCKING OR LOCKING WITH FOB OR DOOR SWITCHES. SINCE THEN OCCURRED NUMEROUS TIMES, BUT DID NOT WANT ANOTHER FRUITLESS TRIP TO THE DEALER. ON AND OFF NOW THE DOORS WILL NOT UNLOCK WITH FOB OR HAND DOOR SENSOR. AFTER A FEW MINUTES THE DOOR WILL UNLOCK ALLOWING ACCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244580August 17, 2019
FUEL/PROPULSION SYSTEM
AFTER FILLING UP THE GAS TANK TO FULL, ENGINE LIGHT COMES OUT, ECO STOPS WORKING AND FUEL GAUGE GOES CRAZY BY GOING DOWN TO EMPTY AND BACK TO FULL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244645August 17, 2019
ENGINE
MOTOR HAS BEEN UPDATED HAS NO POWER AND LOST MILEAGE. FROM 22 TO 17 MPG. TRANSMISSION DOES NOT DOWNSHIFTS AT STOP MAKING ACCELERATION SLOW.UNTILL GEARS SHIFT. PEDAL MUST BE ON FLOORBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244339August 16, 2019
EXTERIOR LIGHTING
LEAKING THRU THIRD BRAKE LIGHT ON ROOF, DRIVING IN HEAVY RAIN, DEALER STATES HAS SEEN SEVERAL CASES OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244446August 16, 2019
SERVICE BRAKES
THE TRUCK WAS DRIVING ON THE EXPRESSWAY WHEN THE BRAKES SUDDENLY WENT OUT. WE WERE ABLE TO GET IT OFF THE EXPRESSWAY AND TO A DEALERSHIP THAT WAS RIGHT THERE. SUBURBAN CHRYSLER DODGE. THEY INSPECTED IT AND FOUND A BOLT THAT HOLDS THE CALIPER IN PLACE BROKE AND THE CALIPER BECAME DISLODGED. IT JAMMED INTO THE ROTOR AND CAUSED ALL KINDS OF ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244481August 16, 2019
WHEELS
FRONT STEER TIRE BLOWOUT. DRIVING IN THE CITY. AFTER THE BLOWOUT, I HAD TO PUT ON THE TEMP SPARE. I NOTICED SOFT SPOTS ALL OVER THE TIRE. WHERE THE BLOWOUT HAPPENED WAS ALSO A SOFT SPOT. I WOULD NOT BE SO CONCERNED, BUT THESE TIRES HAD LESS THAN 26,000 MILES ON THEM AND WERE WHAT CAME FROM THE FACTORY WHEN I PURCHASED THE TRUCK BRAND NEW. THEY WERE MADE BY GOODYEAR. I WENT AND HAD ALL 4 TIRES REPLACED DUE TO THE SAFETY CONCERNS FOR MYSELF AND MY FAMILY. LOOKING AT THE TIRES, THEY ARE SEVERELY UNDERRATED FOR THE RAM 1500 ECODIESEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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