Ram 1500 Complaints

11,877 consumer complaints on file.

#11246472August 26, 2019
STEERING, UNKNOWN OR OTHER
WHILE MY 2019 RAM 1500 IS IN MOTION, IT HAS A PULL / DRIFT TO THE RIGHT. THE PULL / DRIFT TO THE RIGHT OCCURS WHEN LIGHTLY HOLDING THE STEERING WHEEL OR MOMENTARILY LETTING GO OF THE STEERING WHEEL. THE PULL / DRIFT TO THE RIGHT OCCURS ON ALL TYPES OF ROAD SURFACES. THE GRADE OF THE ROAD DOES IMPACT THE PULL / DRIFT AS IT IS EXAGGERATED WITH A STEEPER RIGHTWARD GRADE, HOWEVER IT WILL DRIVE STRAIGHT IF THE ROAD HAS A SLIGHT LEFTWARD GRADE. WITH A MILD RIGHTWARD GRADE, I HAVE TO PUT A LITTLE LEFTWARD PRESSURE ON THE STEERING WHEEL TO KEEP IT FROM VEERING RIGHT. THIS OCCURS AT SPEEDS OF 10 TO 80MPH ON CITY STREETS AND HIGHWAYS. IF THE DRIVER GETS DISTRACTED FOR A MOMENT, THE VEHICLE WILL UNINTENTIONALLY CHANGE LANES OR PULL THE VEHICLE OFF THE ROAD. I HAVE HAD IT SERVICED AND THE ALIGNMENT CHECKED 4 TIMES AT CORWIN CHRYSLER DODGE JEEP RAM IN FARGO, ND AND THEY TELL ME THE ALIGNMENT IS WITHIN SPEC AND THERE IS NOTHING ELSE THEY CAN DO. TIRE PRESSURE IS EQUAL IN ALL FOUR TIRES. THE SERVICE MANAGER STATES A RIGHTWARD PULL IS CHARACTERISTIC OF NEW VEHICLES. I DO NOT BELIEVE MY VEHICLE, NOR ANY ANYONE ELSE'S, SHOULD BE PULLING TO THE RIGHT AND POTENTIALLY CAUSING A MOTOR VEHICLE CRASH. THE TRUCK SHOULD DRIVE STRAIGHT WITH THE EXCEPTION OF OUTSIDE INFLUENCES SUCH AS STEEP ROAD GRADES, HIGH CROSS WINDS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246545August 26, 2019
ENGINE
AS A RESULT OF THE EPA LAWSUIT AGAINST FCA, MY 2015 RAM ECODIESEL HAD THE APPROVED EMISSIONS MODIFICATION PERFORMED BY A DEALER ON MAY 10, 2019. ON MAY 11, 2019, WHILE DRIVING ON THE FREEWAY (!) THE INTAKE MANIFOLD VALVING FAILED DUE TO A MAJOR PORTION OF MY EMISSIONS SYSTEM FAILING (EGR VALVE AND EGR COOLER) RESULTING IN SUBSTANTIAL LOSS OF POWER WHILE IN THE MIDDLE OF THE ROAD. THE TRUCK WAS DELIVERED TO THE DEALER ON MAY 12. REPLACEMENT OF THE EGR SYSTEM AND INTAKE MANIFOLD WAS REQUIRED. NUMEROUS PARTS DELAYS FOLLOWED. THEN, WHILE TRYING TO REPLACE A GLOW PLUG, THE GLOW PLUG THREADS WERE FOUND TO BE SEIZED IN THE CYLINDER HEAD, NECESSITATING REPLACEMENT OF THE CYLINDER HEAD (THIS IS ANOTHER COMMON PROBLEM WITH FCA ECODIESEL MOTORS AND COSTS THE CUSTOMER $3000 DOLLARS TO REPAIR.) MORE PART DELAYS. WHEN ALL PARTS FINALLY ARRIVED THE VEHICLE WOULD START BUT NOT CONTINUE RUNNING. ACCORDING TO THE DEALER THE SOLUTION IS TO REPLACE THE OTHER CYLINDER HEAD. ESTIMATED PART AVAILABILITY IS NOV. 19, 2019 (TODAY IS 26AUG2019). FCA NEEDS TO REPLACE THESE MOTORS AT A MINIMUM OR BUYBACK THE VEHICLES AND REPLACE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246100August 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE LEAKED ENOUGH OIL ON THE GROUND TO START A FIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY COULD NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246129August 23, 2019
SERVICE BRAKES
TODAY I DRIVE ON THE EXPRESS WAY ON HEAVY TRAFFIC MY PEDAL BRAKE GO TOO THE END NOTICE SOMETHING IS WRONG I GET OUT ON THE FIRST EXIT WITH CAUTION AND PARKING ON SAFE PLACE I LOOK UNDER MY TRUCK WAS DRIPPING SOME FLUID I CHECK THE BRAKE FLUID CONTAINER WAS ON MINIMUM SO I DRIVE CAREFULLY TO THE FIRST AUTO PARTS AND ADD MORE BRAKE FLUID AND STILL DRIPPING SO I FOLLOW THE THE BRAKE LINES RUNS NEXT TO THE HEADERS WAS LEAKING THERE LOOK LIKE HEAT MELT THE BRAKE LINES OR SOMETHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246138August 23, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
DRIVING HOME FROM WORK 22 AUGUST 2019, AN 8 MILE DRIVE. I WENT TO ACCELERATE TO REACH POSTED SPEED LIMIT AFTER TURNING OFF OF A SIDE STREET ONTO MAIN ROAD. I HAD NO FORWARD MOMENTUM WHEN I DEPRESSED THE ACCELERATOR PEDAL. I ATTEMPTED SEVERAL TIMES TO MANUALLY SHIFT GEARS THINKING IT WAS A TRANSMISSION ISSUE. THE ENGINE WOULD REV UP TO RPM BUT STILL BARELY ANY FORWARD MOMENTUM. I WAS LOSING SPEED QUICKLY. SOMETHING GRABBED MY ATTENTION, NOT SURE IF I HEARD SOMETHING OUT OF THE ORDINARY BUT I HAPPENED TO LOOK OUT MY REVIEW AND SIDE MIRRORS AND NOTICE A HUGE PLUME OF SMOKE EXITING MY VEHICLE. AT ABOUT THAT SAME MOMENT, I NOTICED A LOW OIL PRESSURE LIGHT FROM THE INSTRUMENT CLUSTER. I IMMEDIATELY PULLED INTO A DRIVEWAY AND SHUT THE VEHICLE OFF. ONCE THE VEHICLE WAS OFF, I STILL NOTICED A LARGE AMOUNT OF WHITE SMOKE BILLOWING FROM UNDER THE HOOD AND FRONT WHEEL WELLS. AT FIRST I THOUGHT IT TO BE A COOLANT HOSE RUPTURE DUE TO THE COLOR OF THE SMOKE/STEAM. I IMMEDIATELY JUMPED OUT AND OPENED THE HOOD THINKING IT WAS A COOLANT ISSUE. RIGHT AWAY I NOTICED A FLAME AT THE REAR OF THE ENGINE. I HAD NO ACCESS TO WATER WHERE I WAS LOCATED AND MY ONLY OPTION WAS TO BLOW IT OUT. IT WORKED FOR ME BUT PROBABLY ONLY BECAUSE I HAD GOT TO THE FIRE BEFORE IT WAS ABLE TO SPREAD TOO QUICK. FIRE/RESCUE WAS DISPATCHED, REMOVED ENGINE COVER AND NOTICED SMOLDERING PLASTIC/WIRE HARNESS AND DOUSED WITH 4-5 CUPS OF WATER UNTIL ALL TRACES OF FIRE WERE GONE. TOW TRUCK DELIVERED VEHICLE TO DEALERSHIP APPROX 10 MILES FROM WHERE VEHICLE WAS DISABLED. *DT *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11245639August 22, 2019
STEERING
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL MADE A GRINDING NOISE WHEN TURNED LEFT OR RIGHT. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM OF CHELSEA (1500 S MAIN ST, CHELSEA, MI 48118, (734) 475-8661) FOUR TIMES, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS PURCHASED IN MAY OF 2018. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245654August 22, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE [email protected] ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245681August 22, 2019
FUEL/PROPULSION SYSTEM
HIGH PRESSURE FUEL LEAK CAUSING FUEL AT A HIGH PRESSURE TO BE SPRAYED ALL OVER ENGINE COMPARTMENT, EXHAUST SYSTEM, BRAKES AND COAT THE UNDERCARRIAGE WITH FUEL. WHILE DRIVING AT HIGHWAY SPEED (70 MPH) A MIST OF VAPOR APPEARED BEHIND THE TRUCK CAUSING OTHER VECHICLES TO PULL TO THE SIDE TO AVOID THE FUEL BEING SPRAYED. CHECK ENGINE LIGHT ILLUMINATED. STOPPED THE VEHICLE AND MASSIVE FUEL SPILL COVERED THE CONCRETE AND DRIPPED FROM EVERY UNDERCARRIAGE LOWPOINT. SMOKE AND SIZZLING WAS OBSERVED AND WE FLED A SAFE DISTANCE FROM VEHICLE. THIS IS A REPEAT FAILURE OF THE HIGH PRESSURE FUEL LINE. THIS IS THE FIFTH FAILURE AND IT HAS SEVERAL MORE ATTEMPTED TO SOLVE THE LEAK PRIOR TO CLOSING THE WORK ORDERS. FAILURE APPEARS TO HAPPEN AFTER APPROXIMATELY 10,000 MILES OF BEING IN SERVICE. NO ROOT CAUSE HAS BEEN ESTABLISHED FOR THIS FAILURE. VEHICLE IS IN THE POSSESSION OF FCA AND NO CLEAR PATH HAS BEEN GIVEN TO ME ON HOW THIS IS GOING TO BE RESOLVED AND I AM WITHOUT MY TRUCK. NO PATH HAS BEEN GIVEN TO REPAIR COMPONENTS THAT HAVE BEEN SEVERELY CONTAMINATED BY DIESEL (BRAKE PADS, ROTORS, VERSUS RUBBER COMPONENTS, ETC) THE ATTACHED PHOTO SHOWS THE AMOUNT OF FUEL THAT POURED OUT IN THE DEALER SERVICE BAY. ADDITIONAL PHOTOS AVALABLE ON REQUEST. THE DATE IS FOR THE LATEST FAILURE. TODAY I AM AT 25 DAYS WITH NO CLEAR PATH TO CLOSE THIS CONCERN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11245690August 22, 2019
STRUCTURE:BODY, SEATS
NOTICED A SMELL FOR A FEW MONTHS NOW CONSISTENT WITH WET AND MOLDY CARPET AFTER IT RAINS. I NOTICED UNDER MY BACK SEATS IN THE STORAGE COMPARTMENT THAT THERE WAS STAGNANT WATER PUDDLING UP. BROUGHT MY VEHICLE TO A MECHANIC SHOP IN CORAL SPRINGS ( DR. BRAKES W/ MIKE.) AND HAD THE VEHICLE DIAGNOSED FOR A FEE. FOUND OUT THAT THE REAR GLASS WITH THE OPERABLE WINDOW WAS LEAKING DOWN THE PASSENGERS SIDE, WETTING THE BACK INSULATION GOING DOWN TO THE CARPET FLOORING, AND FINALLY INTO THE STORAGE COMPARTMENTS. I CALLED COOPERATE IN REGARDS TO THIS ISSUE AND THE FIRST REP WAS PROFESSIONAL AND ASSISTED ME WITH A "GOOD WILL" CLAIM BEING THAT THIS IS MY FIRST DODGE VEHICLE AND EVEN INSISTED ON MY BROTHER PURCHASING ONE (WHICH HE DID, 2019 RAM SPORT ORANGE IN COLOR).THE REP HELPED ME SCHEDULE AN APPOINTMENT FOR THE VEHICLE TO BE DIAGNOSED AND REPAIRED. WHEN I GET TO THE ARRIGO DODGE, CHRYSLER, JEEP IN TAMARAC FL FOR MY APPOINTMENT ON THURSDAY AUG. 22, 2019, MY SERVICE PROFESSIONAL TERRI, CLAIMED THAT THE CASE WAS OPENED AND CLOSED THAT 2 DAYS BEFORE ON TUESDAY AND HE DIDN'T KNOW WHY BUT SHE ASKED HER DIRECTOR OF THE SERVICE DEPARTMENT IS THEY'RE WERE ANYTHING ELSE AND HE TOLD HER NO AND WALKED AWAY FROM ME. CALLED CORP AGAIN, SPOKE TO TRAVIAN, WHO WAS VERY UNPROFESSIONAL AND ENDED UP WITH ME ON HOLD FOR 11MINS ONLY TO HANG OP ON ME INSTEAD OF TRANSFERRING ME TO SOMEONE ELSE. THIS IS A VERY UNPROFESSIONAL COOPERATE OPERATION AND FROM SOMEONE TELLING YOU ONE THING AND CHANGING THEIR MIND WITH OUT ANY CONSIDERATION FOR ME AS THE VEHICLE OWNER ASKING FOR HELP WITH A SITUATION THAT HAD NOTHING TO DO WITH ME, NOR THE TIME I TOOK OFF FROM MY JOB TO GET TO THE DEALERSHIP. THIS SITUATION MAKES ME VERY UNHAPPY TO HAVE PURCHASED A 2017 DODGE RAM, CREW CAB, BIG HORN IF I HAD ANY IDEA CUSTOMER SERVICE WOULD TREAT ME THIS WAY, I WOULD OF WENT TO RICK CASE, WHERE THEY CARE FOR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245753August 22, 2019
ENGINE
FCA RECALL, RESULTED IN A VERY DANGEROUS TURBO LAG WHICH WHEN DRIVING THE VEHICLE GIVES A 3-4 SECONDS DELAY WHEN THE ACCELERATOR IS APPLIED. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED FROM THIS. THEY KNOWINGLY CAUSED THIS TO THEIR CUSTOMERS. THE VEHICLE MPG IS DROPPED BY 3-4MPG AS WELL. THEY ARE AWARE OF THIS AND ARE REFUSING TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245802August 22, 2019
AIR BAGS, SEAT BELTS
IN A COLLISION AND NEITHER THE AIRBAGS WENT OFF AND SEATBELTS DID NOT LOCK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11245790August 22, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
V08 AEM RECALL PERFORMED ON 6/4/19. POST RECALL, LOSS IN FUEL ECONOMY, REDUCED POWER ESPECIALLY WHEN TOWING, AND SEVERE TURBO LAG LASTING FOUR TO SEVEN SECONDS. THE SEVERE TURBO LAG IS CAUSING UNSAFE CONDITIONS WHILE DRIVING VEHICLE. THE LACK OF ACCELERATION WHEN THE ACCELERATOR PEDAL IS PRESSED IS PRESENT WHEN STARTING FROM A COMPLETE STOP, AS WELL AS AT VARYING TRAVEL SPEEDS. IT IS ESPECIALLY DANGEROUS WHEN MAKING LEFT AND RIGHT TURNS ON CITY STREETS OR WHEN MERGING INTO HIGHWAY TRAFFIC, BECAUSE THERE IS LITTLE TO NO ACCELERATION OF THE VEHICLE, EVEN UNDER FULL THROTTLE FOR BETWEEN FOUR AND SEVEN SECONDS. THE LAG IS SEVERE EVEN AT FULL OPERATING TEMPERATURES ABOVE 200 DEGREES. THESE ISSUES WERE NOT PRESENT IN THE VEHICLE PRIOR TO THE V08/AEM RECALL. THE MANUFACTURER HAS INSISTED THAT THIS IS NORMAL OPERATION OF THE VEHICLE AFTER THE V08 AEM RECALL, BUT THE VEHICLE OPERATED WITHOUT THESE ISSUES BEFORE THE WORK WAS COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245900August 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THEY CAME TO A STOP AT 35 MPH, THE VEHICLE DECELERATED AND THE CONTACT HAD TO PULL OVER. THE CONTACT THEN NOTICED THAT THERE WAS SMOKE COMING FROM THE BOTTOM OF THE VEHICLE. THE CONTACT AND HIS WIFE THEN EXITED THE VEHICLE. THE FIRE DEPARTMENT WAS AT THE SCENE AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES BETWEEN THE CONTACT AND THEIR SPOUSE. THE CONTACT HAD TO WAIT FOR THEIR INSURANCE TO DETERMINE WEATHER THE VEHICLE WAS TOTALED OR NOT. THE VEHICLE WAS TOWED SWANTY'S CHRYSLER DODGE JEEP RAM OF BULLHEAD CITY LOCATED AT 2494 AZ-95, BULLHEAD CITY, AZ 86442; PHONE NUMBER: (928) 704-2222, WHERE THE DEALER HAD TO WAIT ON THE CONTACT'S INSURANCE AND THEIR ANSWER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 102,498. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11245904August 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S TURBO ENGINE LAGGED AND CAUSED THE VEHICLE TO STALL WITHOUT WARNING. AFTERWARDS, THE VEHICLE ABRUPTLY JERKED FORWARD. THE CONTACT DROVE TO WAXAHACHIE CHRYSLER DODGE JEEP RAM (2405 N, I-35E, WAXAHACHIE, TX 75167, 972-694-6216), BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245932August 22, 2019
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING ON THE HIGHWAY, LOST POWER, THROTTLE CONTROL ERROR COMES ON, TRUCK WENT INTO LIMP MODE, THERE ARE SMOKES OUT THE BACK OF THE TRUCK. I TOOK THE NEXT EXIT TO GET OFF THE HIGHWAY. TURN INTO GAS STATION AND ENGINE GOT CUT OFF. WHEN I POP THE HOOD, SAW FIRE FROM THE TOP OF THE ENGINE. I POUR MY DRINKS WITH ICE, FEW WATER BOTTLES, AND MY FRIENDS DRINK. *DT *DT *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11245945August 22, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THIS VEHICLE IS A DEATH TRAP, I PURCHASED IT CERTIFIED USED FROM A RAM DEALER WITH 30K ON IT. IT RUNS AND DRIVES FINE BUT WHEN IT IS COLD AND OUT OF THE BLUE IT HAS COMPLETE DEAD PEDAL. THE TRUCK WILL NOT ACCELERATE, IT HAS ALMOST NO THROTTLE RESPONSE AND IT NOT SAFE TO DRIVE UNTIL ITS WARM I HAVE ALMOST BEEN HIT SEVERAL TIMES, EVEN A SLOW UNDER POWERED MOPED WOULD SCOOT FASTER THAN THIS TRUCK WHEN ITS NOT UP TO OPERATING TEMP. THIS HAS ALL TAKEN PLACE AFTER THE EMISSIONS UPDATE DONE TO THE TRUCK BEFORE PREDELIVERY. I HAD NO IDEA IT WAS GOING TO DRIVE LIKE THIS I HAVE BANNED FAMILY AND FRIENDS FROM DRIVING IT. THE DEALERSHIP SAYS IT DRIVES AS IT SHOULD "POST UPDATE" THE LACK OF PEDAL RESPONSE IS GOING TO GET SOMEONE KILLED. THERE ARE NO ENGINE CODES, DEALER SAYS ITS FINE AND HAS AN PERFECT MAINTENANCE HISTORY. TODAY IT WAS A BIT COOLER OUTSIDE THAN IT HAS BEEN IN RECENT MONTHS, KNOWING THE TRUCKS CHARACTERISTICS I USED REMOTE START TO WARM IT UP. IT RAN FOR ABOUT 5 MINUTES BEFORE I LEFT, I DROVE DOWN ABOUT A 1000FT PRIVATE ROAD TO A 4 LANE DIVIDED HIGHWAY THAT I PULL OUT ONTO SEVERAL TIMES A DAY AND HAVE BEEN FOR TWO DECADES. NO CARS WERE COMING EXCEPT A WHITE MAZDA ABOUT TWO FIRELANES AWAY FROM ME SO MORE THAN ENOUGH ROOM, I COULD HAVE WALKED ACROSS THE ROAD. I PRESSED THE PEDAL AND THH TRUCK FELL ON ITS FACE AND TOPPED OUT AT 10 MPH UNTIL I MADE IT TO THE CENTER MEDIAN TO COMPLETE MY LEFT TURN. THE VEHICLE HAS TO MOVE INTO THE RIGHT LANE TO AVOID HITTING ME, THEY WERE BEING ABUNDANTLY CAUTIOUS BUT THIS IS NOT HOW A VEHICLE SHOULD RESPOND TO THROTTLE INPUT DURING WARM UP OR NOT. IT IS A DIESEL AND I HAVE BEEN DRIVING THEM MY WHOLE LIFE, I KNOW THEIR COLD BEHAVIOR AND THIS VEHICLE IS BROKEN. FCA SAYS ITS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245572August 21, 2019
STRUCTURE:BODY
I WENT TO OPEN MY TAILGATE AND IT CAN OFF THE HINGES AND FELL TO THE GROUND, PULLED THE WIRING OUT AND SCRATCHED THE PAINT. NOW MY GPS AND BACK UP CAMERA DOESN'T WORK. ALONG WITH INJURING MY ARM SINCE I JUST HAD LIGAMENT SURGERY. IT WAS STATIONARY IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245392August 21, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
AFTER AEM EMISSION CONTROL SYSTEMS UPDATE THE TRUCK AT 57,920 HAS POOR ACCELERATION FROM A START. IT DOESN'T GET OUT OF ITS ON WAY. MILEAGE DROPPED 4 MPG. HAS POOR ACCELERATION UP HILLS. THIS UPDATE CLAIMED TO NOT ALTER THE WAY THE VEHICLE DRIVES AND THAT IS NOT THE CASE. THIS IS NOT THE TRUCK THAT I ORIGINALLY BOUGHT. I HAVE BEEN ALMOST HIT SEVERAL TIMES PULLING OUT INTO TRAFFIC BECAUSE OF THE POOR ACCELERATION FROM A STOP "TURBO LAG" THIS IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245423August 21, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER AN EMISSIONS RECALL WAS PERFORMED ON ECO DIESEL ENGINE (ECM UPDATE) THE ENGINE HAS BECOME TERRIBLY SLUGGISH ON INITIAL TAKEOFF. I CAN PUSH THE GAS PETAL TO THE FLOOR AND NOTHING HAPPENS FOR SEVERAL SECONDS. I FEEL THAT THIS IS A SAFETY CONCERN BECAUSE THERE IS INCONSISTENT ENGINE PERFORMANCE THAT COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245485August 21, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT TOOK THE VEHICLE TO POGUE CHRYSLER (2252 WEST EVERLY BROTHERS BOULEVARD, POWDERLY, KY 42367, (270)-641-0400) TO HAVE THE FRONT BRAKE PADS REPLACED. THE CONTACT STATED THAT THE REAR BRAKES FAILED WHEN REVERSING THE VEHICLE AND CAUSED THE VEHICLE TO JERK VIOLENTLY. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND WAS ABLE TO RECREATE THE REAR BRAKE JERKING FAILURE; HOWEVER, THE DEALER STATED THAT THE JERKING WAS NORMAL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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