Ram 1500 Complaints

11,877 consumer complaints on file.

#11259040September 30, 2019
STEERING
STEERING WHEEL WILL STICK AND NOT RETURN TO CENTER WHEN TURNING LEFT OR VEERING LEFT AT HIGHWAY SPEEDS AND WHEN ENTERING ON RAMPS TO HIGHWAYS. THIS CAN BE A SERIOUS SAFETY ISSUE AS IT TAKES EXCESSIVE FORCE TO BRING THE WHEEL BACK TO CENTER, WHICH COULD LEAD TO OVERCOMPENSATION AND EVENTUALLY WRECKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258850September 29, 2019
ENGINE, POWER TRAIN, FUEL SYSTEM, DIESEL
I OWN A 2016 DODGE RAM ECO DIESEL THAT WAS FORCED TO HAVE THE EPA UPDATE COMPLETED AS PART OF THE CLASS ACTION SETTLEMENT. SINCE THE UPDATE WAS COMPLETED I HAVE BEEN HAVING ISSUES WITH INCONSISTENT POWER AND ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS ALMOST RESULTED IN COLLISIONS ON SEVERAL OCCASIONS. THIS ISSUE IS ESPECIALLY DANGEROUS WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC AND THE TRUCK DECIDES TO DELAY 2-3 SECONDS IN THE ACCELERATION PROCESS. I HAVE CONTACTED THE DEALER AS WELL AS THE MANUFACTURER AND HAVE BEEN MET WITH STONE WALKING BUG BOTH OF THEM. I HAVE COMPLAINED SEVERAL TIMES BUT THEY REFUSE TO EVEN TAKE THE TRUCK IN FOR DIAGNOSTICS SITTING THE LACK OF ENGINE TROUBLE CODES. THE MANUFACTURER ANGRILY REFERS ME TO THE DEPARTMENT THAT IS HANDLING THE SETTLEMENT AND STATES THAT THE EPA IS MAKING THEM DO THIS AND THERE IS NOTHING THEY CAN DO. WHEN I TRY REACHING OUT TO THE DEPARTMENT HANDLING THE RECALL/SETTLEMENT IT IS MET WITH UNREACHABLE AGENTS AND AN ENDLESS LOOP ON A PHONE SYSTEM. AT THIS POINT I FEARFUL TO DRIVE THE TRUCK AND ESPECIALLY TRANSPORT MY CHILD IN IT. I AM AT A WITS END AND AM ASKING FOR INVOLVEMENT FROM YOUR ORGANIZATION. MY NAME IS [XXX] AND CAN BE REACHED AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258697September 28, 2019
ENGINE
ECO DIESEL ENGINE WAS REPROGRAMMED BY RAM FOR AN EMISSIONS RECALL. ENGINE DOES NOT OPERATE LIKE IT DID BEFORE THE SOFTWARE UPDATE. WHEN COLD, THERE IS A NOTICEABLE ACCELERATION LAG. THIS PRESENTS A DANGER WHEN PULLING INTO ANY TYPE OF TRAFFIC. THE LAG WILL DISAPPEAR ONCE THE TRUCK HAS BEEN DRIVEN A BIT AND THE ENGINE WARMS UP. MILEAGE HAS ALSO BEEN DIMINISHED NOTICEABLY SINCE THE SOFTWARE UPDATE. I WOULD THINK THAT THE INTENDED EMISSION REDUCTION THAT WAS TARGETED BY THIS UPDATE HAS BEEN OFFSET BY AN INCREASED BURNING OF FUEL. I'M DISAPPOINTED. WOULD LOVE TO HAVE MY TRUCK BACK OPERATING AS BEFORE THE EMISSIONS UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258693September 28, 2019
ENGINE
I OWN A RAM 1500 ECODIESEL 2016 LARAMIE. I GOT THE AEM EMISSION RECALL AND THE LIKE OTHER PEOPLE I HAVE AN ACCELERATION PROBLEM AFTER THE RECALL. I HAVE BEEN TO DEALERSHIP ABOUT IT. I HAVE PUT TICKETS INTO FCA AND THEY ARE TELLING ME THAT THERE IS NOTHING THAT CAN BE DONE. HERE IS A VIDEO OF THE ISSUE. HTTPS://YOUTU.BE/QLT7XPLKA3A THIS IS SEVER WHEN THE TRUCK IS COLD. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS TRUCK. I WILL NOT PUT MY 5 YEAR SON IN THE TRUCK IF IT IS COLD. ANY HELP YOU CAN PROVID E ON THIS ISSUE WOULD BE APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258721September 28, 2019
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT NOT WORKING. HEADLIGHT IS NOT BLOWN , NO FUSE TO CHANGE . ONLY FIX IS AT THE DEALER . SERIOUS SAFETY ISSUE WHILE OUT ON THE ROAD AND NO WAY TO GET TO A DEALER . TRAVEL WHILE IT'S DARK A LOT IN A RURAL AREA WITH A LOT OF WILDLIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258512September 27, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING VARIOUS SPEEDS UP HILLS AND INCLINES, THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ELECTRIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SHIELDS AUTO CENTER (225 S MEYERS ST, RANTOUL, IL, (217) 892-2155) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,115. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258655September 27, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE BACK UP CAMERA GOES OUT AND BLACK OUTS AT TIMES. SOMETIMES IT LOOKS LIKE A OLD TV WITH WAVY LINES. THE DRIVERS WINDOW CONTROLLER, YOU HAVE THE ABILITY TO USE AUTO DOWN AND AUTO UP. AT TIMES, YOU MUST HOLD UP ON THE WINDOW SWITCH TO MAKE THE WINDOW GO UP. THE HEADLIGHTS COME ON WHEN YOU ENTER A DARK GARAGE AND WHEN YOU PULL OUT THEY STAY ON. MY VEHICLE DOES NOT HAVE DAYTIME RUNNING LIGHTS. THE HEADLIGHTS WILL COME ON DURING MORNING WITH FULL SUNSHINE. SOMETIMES THERE IS A VERY LOUD KNOCKING COMING FROM THE MOTOR . SOUNDS LOVE LIKE A BAD VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258249September 26, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
FCA ISSUED A SOFTWARE UPDATE KNOWN AT "AEM" AFTER THEY LOST THEIR CLASS ACTION LAWSUIT. I HAD MY TRUCK UPDATED ON 5/29/19 WITH THE "AEM", ROTARY SHIFT AUTOPARK RECALL UPDATE, THE SEAT BELT RECALL UPDATE, AIRBAG RECALL UPDATE, AND THE TAILGATE RECALL UPDATE. I ALSO HAD A CATASTROPHIC EGR SYSTEM FAILURE THAT MADE MY TRUCK INOPERABLE FOR NEARLY THREE WEEKS. THE VEHICLE IS NOW UTTERLY UNPREDICTABLE. AFTER THE INITIAL START, I RANDOMLY HAVE NO LOW-END POWER. THE VEHICLE RANDOMLY LURCHES FORWARD AT FULL SPEED WHEN I PRESS THE ACCELERATOR FROM A FULL STOP. THIS MORNING I WAS TURNING LEFT FROM A DEAD STOP INTO TRAFFIC. I PRESSED THE ACCELERATOR ALL THE WAY TO THE FLOOR AND IT BARELY INCHED FORWARD FOR SEVERAL SECONDS. SUDDENLY IT HIT FULL POWER AND LAUNCHED INTO THE ROADWAY, BARELY IN TIME TO KEEP FROM BEING T-BONED BY ONCOMING TRAFFIC. SOON THEREAFTER I WAS IN THE MIDDLE OF AN INTERSECTION WAITING FOR ONCOMING TRAFFIC TO STOP SO THAT I COULD TURN LEFT. THE LIGHT TURNED YELLOW AND TRAFFIC STOPPED SO I TRIED TO TURN. MY TRUCK STUMBLED AND BARELY MOVED UNTIL IT AGAIN, LAUNCHED FORWARD AT FULL POWER CAUSING THE READ END TO SKID OUT TO THE SIDE AND STRIKE THE CURB OF THE SIDEWALK. ADDITIONALLY, THE VEHICLE NOW HAS A COMPLETELY RANDOM SHIFT PATTERN. WHEN CRUISING AT 55 MPH THE ENGINE MAY BE RUNNING AT 1500 RPM OR IT MAY BE 2250 RPM. THE INABILITY TO SHIFT CORRECTLY AT HIGH SPEEDS MEANS THAT I CANNOT RELIABLY MERGE WITH, OR OVERTAKE TRAFFIC. IT ALSO MEANS THAT MY TRUCK CANNOT RELIABLY TOW A LOAD WITHOUT POSING A THREAT TO THE GENERAL PUBLIC. IT'S NOT PREDICTABLE AND IT'S DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258255September 26, 2019
VISIBILITY/WIPER
WHILE A/C IS ON AND VENT DIRECTION IS SET TO FRONT, COLD AIR ALSO BLOWS OUT OF THE DEFROST VENT AND FOGS PART OF THE WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258261September 26, 2019
ENGINE, POWER TRAIN
WHILE DRIVING THE VEHICLE LAGS POWER TO MOVE VEHICLE FOR ABOUT A 4 SEC DELAY THEN POWER WILL MOVE THE TRUCK ABSOLUTELY A SAFETY ISSUE ESPECIALLY WHEN THE VEHICLE IS COLD FORM A STOP. HAPPENS EVERY TIME I DRIVE THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258262September 26, 2019
ENGINE
WHEN THE VEHICLE IS COLD THE ENGINE HAS A SIGNIFICANT POWER LAG AND 'DEAD PEDAL' WHEN YOU ACCELERATE FROM A STOP. IT CREATES A SIGNIFICANT RISK AS THERE IS NO POWER TO ACCELERATE AND AVOID ONCOMING CARS OR DANGEROUS SITUATIONS. OVEN WHEN PEDAL IS ALL THE WAY DEPRESSED THE VEHICLE FAILS TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258263September 26, 2019
POWER TRAIN
TRANSMISSION SHIFTS VERY ABRUPTLY, SOMETIMES VIOLENTLY, WHILE DRIVING. THERE IS ALSO A JOLT WHEN COMING TO A COMPLETE STOP, DURING THE TRANSMISSION SHIFT FROM 2ND TO 1ST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258266September 26, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
AFTER V08/V11 RECALL WAS PERFORMED I NOW EXPERIENCE LOSS OF ACCELERATION TILL WARM UP. LIKE A DEAD PEDAL. ALSO A LOSS OF A CONFIRMED 5-6MPG. IT WAS STATED IN THE RECALL WE WOULD NOT LOOSE MILEAGE. IF WE DID IT WOULD BE VERY MINIMAL. 5MPG IS NOT MINIMAL. MY TRUCK WILL BARELY STAY IN 8TH GEAR NOW. JUST BOUNCING BETWEEN 7TH AND 8TH. NOW EVERYONE IS WORRIED ABOUT ALL THE FIRES DUE TO EGR VALVES STICKING OPEN AND CAUSING THE PLASTIC INTAKE MANIFOLDS TO CATCH FIRE. MY WIFE IS VERY NERVOUS TO TAKE IT ON TRIPS OR EVEN PARK IT IN THE GARAGE. WE HAD NEW SMOKE DETECTORS ADDED IN GARAGE INCASE TRUCK DOES CATCH ON FIRE. PLEASE LOOK INTO THESE ISSUES. THERE ARE MORE THAN YOU THINK. PEDAL ISSUE, LOSS OF FUEL MILEAGE, ENGINE COMPARTMENT FIRES. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258269September 26, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER THE V08 UPDATE VERY BAD LAG FROM THE PEDAL AND GAS MILEAGE DROPPED VERY SIGNIFICANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258277September 26, 2019
ENGINE
RECENT ECM UPDATE BY FCA HAS DETUNED MY TRUCK. LOSS OF MPG, TURBO LAG, CAUSING FIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258321September 26, 2019
ENGINE
I BOUGHT THE TRUCK NEW AND WAS VERY HAPPY WITH IT UNTIL THE EMISSION UPDATE. ONCE I HAD THE UPDATE DONE TO THE TRUCK ITS WAS A TOTAL DIFFERENT TRUCK. IT DOESN'T HAVE AS MUCH POWER AND IT HAS MAJOR TURBO LAG WHEN ACCELERATING ESPECIALLY WHEN COLD. I AM VERY DISAPPOINTED WITH FCA AND PROBABLY WILL NEVER BUY ANOTHER FCA PRODUCT UNLESS THEY MAKE IT RIGHT WITH ALL OF THE OWNERS OF THESE VEHICLES. LOOKS LIKE I WILL BE LOOKING AT FORD IN THE NEAR FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258328September 26, 2019
FUEL/PROPULSION SYSTEM
MY VEHICLE IS COMPLETELY STOCK AND HAVE NEVER BEEN MODIFIED. AFTER THE ADVANCE ENGINE MODIFICATION (V08), I NOTICE A DELAY ON THE THROTTLE. SCARY ENOUGH TO NOT BEING ABLE PULL OUT OF THE WAY OF ACCIDENT IS ABOUT TO HAPPEN. IT DOESN'T HAVE ENOUGH POWER AT INITIAL PUSH WHEN OVER TAKING BUT WHEN IT GETS THERE IT WILL MAINTAIN THE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258330September 26, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
AFTER AN EMISSIONS UPDATE WAS MADE TO MY VEHICLE WITHOUT MY PERMISSION ON JUNE 4, 2019, THE THROTTLE IS UNRESPONSIVE, THE DIESEL EXHAUST REGENERTION SYSTEM NO LONGER FUNCTIONS AND MY FUE ECONOMY HAS DROPPED OVER 10 MPG. IT IS OUT-OF-SERVICE AND UNDRIVEABLE. IT HAS BEEN AT THE DEALERSHIP 4 TIMES OVER THE LAST 4 MONTHS, AND HAS BEEN THERE SINCE AUGUST 1, 2019. I AM BEING TOLD THERE IS NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258372September 26, 2019
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT HAD TO REACH UNDER BOTH THE PASSENGER AND DRIVER SEATS AND SQUEEZE THE CONNECTORS TOGETHER TO TURN OFF THE WARNING INDICATOR. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE DETECTED FROM THE VEHICLE. WHEN INSPECTING THE VEHICLE, THE CONTACT NOTICED A LEAK FROM THE REAR PASSENGER SIDE OF THE VEHICLE AND THAT THE EXHAUST MANIFOLD BOLT FRACTURED. THE VEHICLE WAS TAKEN TO SPARTANBURG CHRYSLER DODGE JEEP RAM (1035 N CHURCH ST, SPARTANBURG, SC 29303, (888) 404-4925) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258378September 26, 2019
POWER TRAIN
AFTER A RECALL TO UPDATE EMISSIONS SOFTWARE, THE TRUCK EXPERIENCES UNPREDICTABLE AND INCONSISTENT THROTTLE RESPONSE. THIS HAPPENS ABOUT ONCE PER WEEK, WHEN THE ENGINE IS AT FULL OPERATING TEMP. THE ACCELERATOR PEDAL IS PRESSED, BUT THE ENGINE DOES NOT ACCELERATE FOR 4 SECONDS. THIS RESULTS IN THE TRUCK CREEPING OUT INTO TRAFFIC BUT NOT ACCELERATING AS DESIRED. I AM NOT COMFORTABLE WITH MY WIFE AND KIDS IN THIS TRUCK BECAUSE OF THIS ISSUE. I CONTACTED MY LOCAL FCA DEALERSHIP. THEY SCANNED FOR TROUBLE CODES, BUT FOUND NOTHING. THEY SAID THEY WOULD LOOK INTO THE ISSUE, BUT I HAVE NOT HEARD BACK ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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