Ram 1500 Complaints

11,877 consumer complaints on file.

#11734125April 27, 2026
STEERING
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that extra effort was needed to maintain control of the vehicle. No warning light was illuminated. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included. The manufacturer was notified of the issue. The approximate failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734176April 27, 2026
STEERING, SUSPENSION
Since 2021, I've replaced both CV Boot Axles twice and I do not go off-roading. Urban and highway mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734148April 27, 2026
ELECTRICAL SYSTEM
On April 27, 2026, I attempted to start my 2022 Ram under normal conditions. The vehicle became stuck in an abnormal ignition state between on and off and would not function properly. Shortly after, the vehicle began exhibiting erratic electrical behavior, including the power windows moving up and down on their own without input. At the same time, I lost control of the vehicle. The power steering locked, and I was unable to turn the wheel. The brake pedal also locked and could not be pressed. I attempted multiple times to shut the vehicle off using the push-button ignition, but it would only make a loud clicking sound and would not power down. The electrical system remained active and unresponsive. I also noticed a strong sulfur-like odor coming from the vehicle, consistent with a possible battery or electrical failure. Due to the loss of control, electrical malfunction, and odor, I determined the vehicle was unsafe to operate. AAA roadside assistance was called. The driver (Paul “Willie” from the Thunderbird office) also attempted to shut the vehicle off but was unsuccessful. He noted the sulfur smell and stated it appeared to be an electrical issue. Because the vehicle could not be placed in neutral, he used a screwdriver to access the manual panel and pull the neutral release cord to allow towing. The vehicle was towed to the dealership. Upon arrival, the key fob was taken into the office, but the truck remained running in the parking lot without the key fob present. This failure occurred without warning and represents a serious safety concern due to loss of steering, braking, and inability to shut off the vehicle. The vehicle is used by my family, and I do not feel it is safe to operate until the issue is fully diagnosed and repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733968April 27, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the recall and informed the contact that parts were limited. The contact was informed that new vehicles were the priority before the vehicles that were already sold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while idling at an intersection, the vehicle shut off without warning. The vehicle was towed to the dealer, and the battery was replaced. Soon after the repair, while driving 75 MPH, the Forward Collision Avoidance system activated erroneously, and the transmission unexpectedly downshifted. The contact attempted to take the vehicle for service, but was unable to contact a dealer. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733843April 26, 2026
STEERING
driving on roadway in wet weather, SERVICE STEERING warning on dashboard and vehicle steering becomes very stiff to the point of being unable to turn vehicle at all. Currently waiting on vehicle repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733860April 26, 2026
ENGINE, FUEL/PROPULSION SYSTEM
The vehicle turned off on the freeway and qould lnt start right after it came out from the dealership for a fuel pump cp4 installation recall, they said they misdiagnosed the issue with the truck on 4/23/26 930am from Bruce service advisor and mike the mechanic at rydell with my fuel pump off the truck. They said the gear that turns the fuel pump may have come loose That gear that turns the fuel pump does not turn, they showrd me. Also im thinking that the fuel pump seized and caused this issue. Why would the inner gear not work after yhis situatio
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733866April 26, 2026
SERVICE BRAKES
I am filing a complaint regarding an unresolved safety recall repair on my 2019 Ram 1500 (VIN: [XXX] ). The vehicle was brought to an authorized dealership for a safety recall related to the ABS system. At the time of the initial visit, there were no warning lights or system faults present. After the recall repair was performed, multiple warning lights and system errors appeared that were not present prior to service. The vehicle has since been returned to the dealership on three separate occasions, and the issue remains unresolved. The dealership has now indicated a potential wiring harness issue but claims this is not related to the recall. They have requested approximately $1,200 for further diagnostic work, which we declined. The manufacturer, Stellantis, has stated that the recall for this VIN is closed and has declined to intervene, characterizing the situation as a dispute between the customer and dealership. As a result of these unresolved issues: * The vehicle cannot pass inspection in Texas * The vehicle cannot be registered or legally operated * Warning lights related to safety systems remain active We believe this represents either an incomplete recall repair or a condition introduced during the recall service process. We are requesting that this matter be reviewed as a failed recall remedy, as the safety issue has not been properly resolved and the vehicle remains in a compromised condition. Supporting documentation, including service invoices from all visits, is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733891April 26, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
I was only allowed 3 components to choose from, but I want to make certain that Im including the these additional components that has been failing:Forward Collision Warning, Engine,Fuel/Propulsion System,Engine,Lane assistance/ Departure, and Lighting. There could be more to include but heres the dangerous issue I encounter everyday I utilize my vehicle,that has yet to be fixed nor addressed appropriately when I articulate EXACTLY what I feel,& see occur.My safety & everyone esle has been put at risk everyday which caused my 1st accident which I predicted was potentially likely since May 1,2025. It occurs exactly the same everytime just like the 1st terrifying experience: Id be stopped at a red light,intersection waiting for green light. With foot on brake between 5 to 10 seconds later I can feel the brake disenaging with my foot fully and physically on the brake simultaneously my vehicle screens will light up indicators erractically,(ghost touch,touch screen digitizer failure), while LUNGING FORWARD 5-7 ft on it OWNS,simultaneously screen blackout,& vehicle screen system reset followed by vehicle putting itself in emergency brake.This puts everyone around at RISKS AS MY VEHICLE OPERATES ON ITS OWN, which caused an accident at a red light where my truck plowed into the vehicle in front of me.Ive waited for an independent service contractor to evalute on 4 different occasions which they failed to appear or make contact on THEIR desired scheduled dates.The dealership has failed to reproduce due to unsatisfactory failed service repair attempts, discrepancies in verbal & documention.Absolute lack of concern for my safety or interest in issue, as at least 2 comeback services were met with breach of contract by dealer.The DEALERSHIP has been the only ones servicing my vehicle & according to their top tier diagnosis components successfully checked out in contrast to my many reoccurring service request for same issue.Prior to failure no warning lamps or messages appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733853April 26, 2026
BACK OVER PREVENTION: WARNINGS, ELECTRICAL SYSTEM, POWER TRAIN
I was pulling out of driveway, it is a steep driveway, I have kept vehicle in 4WD, I then backed up to turn around, the truck “lurched” and “jerked” forward abruptly. I thought I had hit the home in front of me or ran over something. It was not the AEB. The vehicle had changed from 4WD auto to 2WD on its own, creating a large “jump” in the gears. I took the vehicle to service and they could not replicate. This has now happened 3 other times and “jerked” me forward at lower speeds. I have slow had the vehicle “jerk” or roughly change gears while driving from 20mph to 40mpg or when lowering gears and different speeds. I have taken it to the dealership to present and was advised to take it to another dealership and test drive with myself to attempt to replicate. I have had the main center display console turn black, both on CarPlay, and using regularly. The front parking impact sensors not display on camera which could be a safety hazard of you had something or someone that was close to proximity to the vehicle and the camera not display. I have taken the vehicle in for this and was told they could not replicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733847April 26, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased the Vehicle in April 2025 with 500 miles as NEW. Within 3k miles, I had the AEB and “BLIND Spot warning unavailable “ both service required messages come on the vehicle. The Hazards stay on the side mirrors while driving, which make it dangerous also believing you have vehicles in your blind spot creating a safe hazard and also beeps at times. This continued to happen constantly. I was told at first presentation that there was an internal TBS(bulletin) with FCA and there was no fix. Then at 4k miles, it happened again. I took it back, they did a software update. It continued to happen. 6k miles, more software updates. A wiring harness was replaced. It is still happening for both. At 10k miles. After software updates, wiring harness update. It continues to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733757April 25, 2026
STRUCTURE:BODY, ELECTRICAL SYSTEM
Manufacturing defect in the rear window frame (Backlite) causing severe water intrusion. Water is pooling directly onto the RF Hub (Radio Frequency Hub) electrical module and wiring harness. This creates a high risk of unintended vehicle shutdown while driving or a total electrical short-circuit/fire. This is a known issue documented in TSB 23-016-21 and Warranty Bulletin D-23-17, yet the manufacturer is refusing to honor the 8-year warranty extension for my specific VIN despite the safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733792April 25, 2026
STEERING
The Eps light keeps randomly coming on. And goes off. The steering gets stiff and heavy randomly. When a mechanic looks at it everything is working fine like it should but once I get the truck back it will act up again randomly. Also Alpha warranty will not help fixing the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733804April 25, 2026
SERVICE BRAKES, POWER TRAIN, ELECTRICAL SYSTEM
Timeline of issues: 04/11/2026 – Vehicle purchased 04/16/2026 – Brakes began grinding 04/18/2026 – Vehicle developed starting issues 04/19/2026 – Brake system parts (pads, rotors, calipers) ordered due to failure 04/23/2026 – Parts received; same day 4WD was tested and confirmed not functioning properly (dashboard indicates engagement but front wheels do not engage) 04/24/2026 – Complete brake failure occurred due to caliper failure These issues occurred immediately after purchase and indicate the vehicle had significant pre-existing mechanical defects at the time of sale. The 4WD system also does not function correctly despite indicating engagement, and the braking system failed completely shortly after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733583April 24, 2026
STEERING
Power steering failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733590April 24, 2026
STEERING, SERVICE BRAKES
ABS warning comes on then steering wheel jerks. Additionally, traction control and 4WD is shut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733671April 24, 2026
SERVICE BRAKES
Abs warning lights on. Fault c2200. Cruise control inoperable. 4wd inoperable. No parts available for repair. A quick google search shows this is a very widespread problem. I urge you to hold ram accountable for this defective part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733573April 24, 2026
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2026 Ram 1500. The contact stated that while driving 35 MPH, the rear panoramic sunroof exploded and shattered, causing shards and pieces of glass to fall inside the vehicle, onto the driver's side headrest, armrest, and on the center console. The contact closed the shade cover and continued driving to the residence, where the vehicle was parked. While the contact’s wife was searching through the vehicle, she sustained a cut on the right forearm but did not seek medical assistance. The contact had not sustained any injuries. The contact stated that while driving to the dealer later, the shattered sunroof glass flew off and fell onto the tonneau cover. The vehicle was taken to the dealer, where the contact was informed that an assessment was being made to determine whether the failure had occurred due to an external impact. The contact was advised that it was not yet determined whether the repair would be covered under warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 3,900.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11733482April 24, 2026
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The vehicle experienced an overheating condition immediately after being picked up from dealership service on April 11, 2026. Within a short distance of driving, a warning appeared and the vehicle became unsafe to operate, requiring it to be pulled over and towed. The dealership later stated that coolant was low but also reported no leaks. This condition should have been identified and corrected while the vehicle was in their custody prior to release. The failure created a safety risk because the vehicle could not be operated safely on the roadway and required immediate removal from traffic. The issue occurred without prior warning before the failure following service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733207April 23, 2026
POWER TRAIN
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733298April 23, 2026
STEERING
Electric power steering stops working then will work for several days then out of nowhere it will stop working again. This causes unsafe driving as when I was crossing a 4 lane highway the steering pulled out of my hands had cars been coming this could have been very serious. Dealer could not get truck to reproduce the issue and could not find any stored codes. When the steering goes out a service power steering message appears. They just wanted me to replace the electric power steering. It was stated this is a BIG issue with this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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