Ram 1500 Complaints

11,877 consumer complaints on file.

#11734740April 30, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL
To Whom It May Concern at NHTSA, I am filing this safety complaint regarding a defective ABS Hydraulic Control Unit (HCU) on my 2017 Ram 1500 Rebel 4x4 5.7L Hemi, VIN: [XXX] , with approximately 88,000 miles. DEFECT DESCRIPTION: The ABS HCU has failed, resulting in complete loss of anti-lock braking, traction control, electronic stability control, and cruise control. This is an identical failure mode to the defect addressed under NHTSA Recall 24V-896, which covered 2017-2018 Ram 2500-5500 trucks. My 2017 Ram 1500 uses the same or substantially similar HCU component and is experiencing the identical failure. SAFETY RISK: The loss of ABS, ESC, and traction control significantly increases the risk of a crash, particularly in adverse weather conditions. This is not a minor inconvenience — it is a serious safety hazard that FCA/Stellantis has already acknowledged in heavier-duty Ram platforms. MANUFACTURER KNOWLEDGE: FCA was aware of this defect as early as 2016 based on warranty claims and customer complaints. Despite issuing Recall 24V-896 for heavier Ram trucks with the same HCU failure, FCA has failed to extend recall coverage to the 2017 Ram 1500, leaving thousands of owners without remedy. FINANCIAL IMPACT: Repair estimates range from $1,200 to $2,000. The part (OEM #XXX) remains on backorder or engineering hold, making timely repair impossible through normal channels. REQUESTED ACTION: I respectfully request that NHTSA: 1. Open a formal investigation into the 2017 Ram 1500 ABS HCU failure 2. Compel FCA/Stellantis to expand Recall 24V-896 or issue a new recall to include the 2017 Ram 1500 3. Require FCA to reimburse owners who have already paid for this repair out of pocket I am happy to provide any additional documentation, repair invoices, or diagnostic reports upon request. Sincerely, [XXX] VIN: [XXX] 2017 Ram 1500 Rebel 4x4 5.7L Hemi INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734805April 30, 2026
POWER TRAIN, STEERING, ENGINE
There is a recall for Ram 1500 manufactured between January 2015-September 2015 regarding failed power steering. My truck was manufactured February 2015 and was not on the list of specific Ram 1500s to have this recall done. I was with my kids getting an oil change on the truck. When I was leaving the maintenance bay my power steering suddenly failed and left us stranded to get towed. Chrysler stated that there was certain conditions that led for certain models to have recalls for this part, but not my truck. They could not give me a clear reason why mine was not included on the list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734809April 30, 2026
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
There is a known issue about exhaust manifolds for my year model truck. A ram technician said in 2019 mopar created a new exhaust manifold for my truck that would be less likely to create soot buildup and warping in the exhaust manifold. In 2021 my EGR was replaced because of a recall but now my exhaust manifold has failed and needs to be replaced out of pocket even though it’s been a known issue and there was a remedy already made to alleviate the issue. Now because of soot buildup my throttle is limited until I have it fixed. But driving to a dealership is too far to be diagnosed as there has been cases of fires occurring when this issue occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734828April 30, 2026
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
Truck shut down running 55 mph locking the steering wheel sending it off the roadway rolling vehicle 7 times down the ditch line coming to a stop against the trees
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11734870April 30, 2026
ELECTRICAL SYSTEM
I am currently continuing to make monthly payments of $735 on this vehicle while it remains inoperable due to a manufacturer parts backorder. Since 04/01/2026, I have not had use of the vehicle, yet I remain financially responsible for it without a clear timeline for repair completion or alternative support. My vehicle has been inoperable since 04/01/2026 due to failure of a hybrid battery system. The required replacement part is on indefinite backorder with no estimated availability date provided by the manufacturer or dealer. Despite multiple escalation attempts through Ram Customer Care and assigned case management, there is no confirmed timeline for repair completion. The vehicle remains unusable while payments continue. This raises concern regarding manufacturer parts availability for essential hybrid system components and prolonged vehicle downtime without resolution. I am currently continuing to make monthly payments of $735 on this vehicle while it remains inoperable due to a manufacturer parts backorder. Since 04/01/2026, I have not had use of the vehicle, yet I remain financially responsible for it without a clear timeline for repair completion or alternative support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734823April 30, 2026
ELECTRICAL SYSTEM
On Saturday April 25 while driving my leased Ram 1500 Tungsten with the radio volume turned all the way down (no sound), I was changing stations on SiriusXM using the steering wheel button when the volume suddenly went to maximum. It was easily over 100db and would not respond to the volume control knob and continued blasting until I turned the radio/center console power off. I took the vehicle to the dealership the following Monday, but they did not find any "codes" indicative of what may have caused the problem. While this may not appear to be a serious issue, it could have easily caused an accident given my startled reaction to the very loud sound; and one of my ears still hurts five days later. I have not tried to reproduce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734668April 29, 2026
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
The contact owns a 2017 Ram 1500. The contact stated while driving at an undisclosed speed, the message "Service Electronic Stability Control" was displayed. While investigating the failure, the contact related the failure to an unknown recall; however, the VIN was not included. The vehicle was taken back to the residence, and the contact used an OBD reader to diagnose the vehicle. The contact determined that the tone wheel had failed and needed to be replaced. The vehicle was taken to a dealer, where it was confirmed that the tone wheel and the front passenger’s side axle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,520.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734637April 29, 2026
ELECTRICAL SYSTEM
My vehicle has experience repeated electrical system failures resulting in no-start condition and a loss of reliability. The first incident was in Nov 2025. The vehicle would not start after being parked at work from 0630-1530. The batteries had been drained due to what the dealer identified as a radio frequency module issue. The technician explained it to having gotten "stuck" in update mode. The vehicle was under warranty at the time and required a replacement of the module and two new batteries. I asked what I should look for in case this happens again in hopes of getting it to the dealer before it drains the batteries and I was told there are no real indicators. Early in April, the auto started not working consistently and the FOB would not open the doors. I replaced the battery in the FOB but the issue continued. Since that time I have monitored the voltage gauge. The vehicle was taken to the dealer again mid-April. The tech said he could not get the auto start issue to duplicate, stated there were two software updates that they updated and that it should be good to go. Monday, April 27, 2026 I parked the truck after work with the voltage reading 14.3. Tuesday, April 28, when I attempted to get in the truck to go to work at 0615, the failed to start or respond to the key FOB in any way. Once again, the truck was towed to the dealer where it is currently. The tech has stated they are having to replace the batteries again. This pattern indicates an electrical system failure due to battery drain and repeated no-start conditions. The failures occur without warning and have resulted in the vehicle being inoperable on more than one occasion. This repeated issue presents a safety concern if the vehicle can become stranded unexpectedly due to this failure. The issue does not appear to be resolved. The tech informed me that the company is still trying to figure it out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734558April 29, 2026
SUSPENSION, ELECTRICAL SYSTEM, POWER TRAIN
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including the inability to properly use the various vehicle drive-modes as driving conditions dictate. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734548April 29, 2026
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ram 1500. The contact stated that the vehicle failed to start and was unable to be jump-started. The vehicle was towed to an independent mechanic to be diagnosed, and it was determined that fuel was not reaching the fuel housing. The contact was informed that the CP4 high-pressure fuel pump was previously replaced under an undisclosed recall in 2024. The vehicle was then towed to the dealer, who had previously completed the recall repair. The contact was informed that the secondary fuel pump located in the engine compartment needed to be replaced; however, the repair would be an out-of-pocket expense. The vehicle was not repaired due to the cost. The manufacturer was not contacted. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734539April 29, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle, while being in ACC, does not recognize a vehicle in front of you. The car will accelerate/drive into the vehicle in front and not brake. The display in the instrument shows driver overwrite, which is incorrect since my foot is resting on the floor mat. Dealer is trying to fix is but so far was unsucessful. Car is dangerous to drive with that behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734526April 29, 2026
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car just stopped and turned off. On the screen it says service electronic stability control. And power steering unavailable and service immediately. I serviced the car on April 24th. I received the car April 29th and they said they had to flash the computers and it would take 1.5 hours. I paid 330 dollars. I drove the car off and 15-20 min later the car cut off. I called the dealership and told them and they said they have to get the car back in the shop. I have additional documents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734499April 29, 2026
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2026 Ram 1500. The contact stated that while driving from a stop, the front driver's and passenger's side exterior side view mirrors created a blind spot. The contact stated that the mirrors failed to show oncoming traffic on the driver’s or passenger’s sides. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734294April 28, 2026
SERVICE BRAKES
There has been a recall on the Dodge Ram 2500 & 3500 series for the faulty ABS module. My 2017 Dodge 1500 is currently having the same issues and I am being charged full price plus labor to replace the same item. My truck has been at the dealership for over a month because due to the recall there is a nationwide shortage of parts. The truck is not drivable with faulty brakes/abs system and i am behind all the recalled vehicles that are getting the same service for free. How can the same item failure be recalled on one series and not another? Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734418April 28, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle is having the same issues it had before with soot and sludge build up in the engine that caused the EGR to fail and melt into the engine... I have all the parts that were replaced from the 1st time this happened and was not repaired properly and is now causing a catastrophic failure....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734230April 28, 2026
STEERING
Was driving on curves in country and steering went out totally light came on on dash made it home carefully and after an hour went back out totally start truck and light was out steering good. Started to drive to the store and again Steering went out. Parked it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734236April 28, 2026
STEERING
The contact owns a 2018 Ram 1500. While driving through a parking lot and hauling a boat, the steering wheel seized, and there was a screeching sound coming from the steering column. The contact attempted to turn the steering wheel and the steering wheel seized. The vehicle was towed to the residence. An independent mechanic arrived at the residence and diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734331April 28, 2026
LANE DEPARTURE: BLIND SPOT DETECTION
I purchased a new Ram RHO Dec 31 2025, on Saturday, January 17th 2026 1:03 AM, I received an email, a triggered alert 1) Driver Assistance Blind Spot Monitoring System Triggered Allert, Schedule your Service Appointment. I made an appointment for a shake in wheels and blind spot monitoring I brought it to Joey Accardi Ram Pompano Beach Fl, I picked up the truck with the same issue. I called Rick the service advisor and explained to him, still not right, and expressed a concern that the mechanic must have driven my truck hard, because everything was all over the place in bed of pick up. Rick assured me they don't let those specialty vehicles out for test drive; they don’t go out on the road. I agreed to bring truck back April 23, 2026, around 6:00 Pm I dropped truck off, on April 24th midafternoon, I received a call my truck was involved in an accident with the dealership mechanic, At 4:03 PM 3/24/2026 I received email same issue Blind Spot Monitoring System please advise mor information on request please advise [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11733977April 27, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I own a 2016 Ram 1500 EcoDiesel, VIN [XXX] . The vehicle has been in and out of Rydell Jeep & Ram dealership over 3 times in the last few months for fuel pump issues. It has been at the dealership for over a month total (in and out). Each time I have had to pay for towing and rental cars. I have not been reimbursed for any rental or towing costs. On April 11, 2026, immediately after picking up the truck from the dealership (where it had just been serviced for a previous fuel pump issue), the vehicle suddenly lost all power while I was driving on the freeway and would not restart. It was towed back to Rydell. On April 23, 2026 at 9:30 AM, Bruce (service advisor) and Mike (mechanic) at Rydell verbally admitted to me that their original diagnosis was wrong. They had initially said a gear inside the engine that turns the CP4 fuel pump had come loose or failed. They now admit that diagnosis was incorrect, but they refuse to provide that admission in writing. They are now trying to charge me for the repair. I believe the actual root cause is that the CP4 high-pressure fuel pump seized internally. That seizure would have placed extreme resistance on the engine's drive gear for the pump, causing the gear or its retaining bolt to fail as a secondary consequence. The pump seizure is a known safety defect in these EcoDiesel vehicles. Because the dealership has admitted the original diagnosis was wrong, and because this failure happened immediately after fuel pump-related service, I am requesting that NHTSA investigate this as a safety defect. The sudden loss of power at highway speeds is extremely dangerous. I also request that any existing recall or investigation (such as NHTSA Campaign 22V406000 a INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734111April 27, 2026
UNKNOWN OR OTHER
Tailgate keeps falling open after I have ensured it was closed. There is an active recall for other rams of this year, but mine isnt listed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500