Ram 1500 Complaints

11,877 consumer complaints on file.

#11742242June 5, 2026
STEERING
The electric power steering (EPS) suddenly failed while driving. Loss of this system created an unsafe situation in which it was extremely difficult to hold the vehicle within the appropriate driving lanes and especially difficult to make any turns at intersections. The problem occurred on June 2, 2026, the failure was confirmed by an independent service center and the vehicle is currently at the center awaiting replacement of the entire EPS. A warning message was displayed immediately when the EPS failed by showing a red steering wheel followed by an exclamation point (!)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742397June 5, 2026
STEERING
"While driving up an incline, the Electric Power Steering (EPS) system suddenly failed completely, causing the steering wheel to go violently stiff and dangerous to turn. The power steering warning light illuminated on the dashboard. After pulling over, turning the vehicle off, and restarting it, the system performed a soft reset and function temporarily returned. This matches the exact failure profile of active NHTSA investigation RQ23003 for Ram steering module circuit board failures."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742014June 4, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2017 Ram 1500. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. The contact called the dealer but there was no response due to the location being bankrupt. At the time of purchase, the vehicle mileage was 120,000. A Carfax report was obtained. it was discovered that the mileage was 140,000.There was no other agency contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742074June 4, 2026
STEERING
Service Power Steering alerted. Power steering is out. Took truck to shop, shop recommended I take to dealership for a recall that was issued for EPS recall. Believe my truck just so happens to have been built some months outside the window the manufacturer claims were impacted vehicles. Awfully suspicious. I have not yet taken vehicle to dealership but wanted to document this consumer report as soon as I could.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742222June 4, 2026
ELECTRICAL SYSTEM
Radio failure, radio cutting out when music is turn up, safety related because there could be something shorting out and become a fire hazard, dealership and star team can fix and told there nothing they can do for and costumers service didn’t help either. Radio been replace and the amp, no warning lights at all, dealership sent me away and there was no sounding coming out the speaker, they seen the radio having problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742065June 4, 2026
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, there were abnormal sounds coming from the exhaust, the exhaust was leaking, and the contact discovered that there were cracks on the exhaust manifolds. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the exhaust manifolds and gasket needed to be replaced. The vehicle was repaired. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The manufacturer was made aware of the failure and the manufacturer stated that NHTSA was responsible for adding each VIN to a recall. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742059June 4, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2025 Ram 1500 Gignorn. The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid./The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741985June 4, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Engine shuts off while idling and also while driving. While driving, the condition most commonly occurs at speeds under 10 mph, but it has occurred on public roads and highways. When the engine shuts off, the truck violently engages Auto Park while the vehicle is still in motion. The condition occurs multiple times per day. There are no warning lights or messages prior to the shutdown. The condition began after a software update performed by the dealership and has been occurring for several months. The vehicle has been returned to the selling dealership for diagnosis and repair on one prior occasion. Following the repair attempt, the condition has continued and appears to have become more frequent. I am concerned that the unexpected engine shutdown and automatic engagement of Auto Park while the vehicle is moving creates a significant safety hazard and may cause damage to the transmission or drivetrain while also creating a possibility of causing an accident while operating vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741964June 4, 2026
POWER TRAIN
The driveshaft boot fell apart or came loose and contacted the emission system exhaust piping and eventually caught on fire. The whole underside was in flames and it was extinguished by the passengers. The unit could have completely caught on fire as the gas tank is close by. Killing the passengers and igniting the mountainside on fire. The vehicle will be towed to a dealership for inspection by the insurance company and the dealership.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11741879June 3, 2026
STEERING
Lost power steering driving down the highway. Service power steering light started flashing. This made vehicle very difficult to turn onto shoulder. Been to private shop has to replace entire rack cost unknown yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741913June 3, 2026
ELECTRICAL SYSTEM, STEERING
My eps is going out. When driving and turning my wheel the wheel catches and is hard to turn. It is significantly harder to turn when driving compared to being parked. Also it seems to not do this during the evening and early morning when it’s cool out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741917June 3, 2026
STEERING
Vehicle: 2019 Ram 1500 Mileage at Time of Incident: Approximately 88,000 miles The vehicle experienced an intermittent failure of the Electric Power Steering (EPS) system. While operating the vehicle, a "Power Steering Unavailable" warning message appeared, resulting in a loss of power steering assist and significantly increased steering effort. The condition occurred unexpectedly and created a safety risk by reducing the driver's ability to safely maneuver and control the vehicle, particularly during low-speed operation, turning movements, and emergency maneuvers. The vehicle was inspected by an authorized Ram dealership (Lander's Dodge Chrysler Jeep Bossier City, LA.) Diagnostic testing identified Diagnostic Trouble Code (DTC) C2217, which the dealership stated indicates an internal failure of the Electric Power Steering system and/or steering rack assembly. The dealer recommended replacement of the rack and pinion assembly for $2,600 BUT the part was on back order and could take 4 months or more before the part comes in. I'm at a loss. The failed component is available for inspection upon request. The defect placed the driver and other motorists at risk because steering effort increased unexpectedly, reducing vehicle controllability. No prior collision or damage is known to have caused the failure. The dealership has confirmed the condition through diagnostic testing. Manufacturer inspection is UNKNOWN. Police involvement is UNKNOWN. Insurance inspection is UNKNOWN. Prior symptoms included an intermittent "Power Steering Unavailable" warning message. The exact date of the first occurrence is approximately 6 months ago, but after sitting overnight the message disappeared and there was no problem. It happens sporadically. Based on the diagnostic findings and dealer assessment, the apparent cause of the incident is an internal failure of the Electric Power Steering system associated with DTC C2217.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741922June 3, 2026
VISIBILITY/WIPER
On [XXX] at around [XXX] I was driving my daughter to her dentist appointment on the [XXX] . I was on a phone call with my wife and suddenly the rear driver side windshield explodes with a loud pop. I was driving 55mph, scared, confused, and nearly crashed my vehicle. I got off the freeway and took photos of the window. The break in the window is unique as the 4 corners of glass are broken along with the center of the glass. It appears the frame of the glass was applying too much pressure and squeezed it out. There is an online petition for other owners that have experienced the same incident with their 2022 RAM [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741864June 3, 2026
ENGINE, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2025 Ram 1500. The contact stated that the doors locked after her husband exited the vehicle. The key fob failed to open the door. After two hours, the vehicle suddenly unlocked. No warning lights were illuminated. Upon starting the vehicle, it was driven to another location but failed to restart. The vehicle made an abnormal trembling sound. The vehicle was jump-started. The brake pedal made a trembling sound. All the warning lights illuminated. The blind spot light was flashing. The instrument cluster was inoperable. While driving, the brakes had to be pumped for it to respond and stop. The contact called the local dealer. The vehicle was not diagnosed or repaired. The vehicle was later towed to the local dealer, where it was determined the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and they opened a case. The failure mileage was approximately 1,000 during the initial failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741861June 3, 2026
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
The Throttle response is very slow when slowing down and then trying to take back off you are half throttle or more before anything happens, i have had to pull off the road to keep other vehicles from hitting me because the vehicle would not go. There has been a few times on the interstate that the throttle would not accept throttle at all and i would have to keep mashing it to finally get it to respond. I have had the truck at two dealerships and they tell me it is normal and the throttle is acting as it should. This is going to get me or someone Killed!!!! My friend bought a new 2026 ram truck and he says the same thing so this is a newer model ram problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741763June 3, 2026
ELECTRICAL SYSTEM
The contact owns a 2026 Ram 1500. The contact stated that occasionally while driving at an undisclosed speed, the instrument panel powered off and would not illuminated critcal safety information. No warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to no recall was associated with the VIN. Upon further investigation, the contact related the failure to NHTSA Campaign:26V225000 (Electrical System); however, the VIN was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741527June 2, 2026
POWER TRAIN
The contact owns a 2018 Ram 1500. The contact stated that while the vehicle was turned off and in park(P), the gear shifter could be moved out of the park(P) position without depressing the brake pedal. Due to the failure, the vehicle would roll forward which caused a potential safety hazard. Upon investigation, the contact discovered NHTSA ID Number: 18V100000(Power Train); however, the contact's VIN was not included in the recall. The vehicle had yet to be serviced or diagnosed for the failure. The dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741685June 2, 2026
STEERING, ELECTRICAL SYSTEM
Upon starting my truck, the Service Power Steering light came on, and my steering wheel was locked, rendering me unable to move the truck and stranded. The system was scanned and reported that the internal EPS module had failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741570June 2, 2026
UNKNOWN OR OTHER
while traveling at highway speed on the interstate in Alabama, the panoramic roof glass on my 2025 Ram 1500 spontaneously shattered and expelled outward from the vehicle. There was no prior impact, road debris strike, or warning of any kind. No injuries occurred, but the sudden loud explosion of glass was an extreme distraction and created a serious safety hazard for myself, child in the back seat and other motorists on the interstate. The failure is consistent with a known manufacturing defect in tempered glass — spontaneous shattering caused by internal stress or contaminants such as nickel sulfide inclusions — and is not consistent with road hazard damage. Glass that fails due to external impact typically breaks inward; this glass blew outward under pressure. I took the vehicle to my Ram dealership, who denied my warranty claim by citing a 1-year/12,000-mile limitation for glass. However, the FCA US LLC Basic Limited Warranty documentation lists specific components subject to that limitation — windshield and rear window among them — and does not include panoramic roof glass. The dealer’s denial appears inconsistent with the plain language of the warranty. I am requesting that NHTSA: 1.Open or add this complaint to any existing investigation into panoramic roof glass failures on Ram 1500 or other FCA/Stellantis vehicles; 2.Investigate whether a defect exists that warrants a safety recall; and 3.Record this complaint for use in any future enforcement or recall determination. This incident posed a serious safety risk at highway speeds and I believe other Ram 1500 owners may be at risk of the same failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741554June 2, 2026
FUEL/PROPULSION SYSTEM
My 2021 RAM 1500 ecodiesel was subject to an NHTSA recall (23V-263). The recall included a replacement High pressure fuel pump (HPFP) due to a mechanical defect in the Bosch CP4.2 high-pressure fuel pump (HPFP) that causes the pump to fail prematurely and destroy itself internally. The HPFP was replaced under the recall over two years ago, only for the new fuel pump to fail catastrophically and send parts through the fuel loop. The failure has been confirmed by a manufacturer dealership service center (Huntington Beach, CA). The failure lead to immediate engine shutoff while driving in traffic. The vehicle could not be moved out of a busy street under its own power. There were no warning signs prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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