Nissan Versa Complaints

3,327 consumer complaints on file.

#10562092January 29, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE AIR BAG LIGHT ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC DIAGNOSED THAT THE SENSOR MODULE UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560581January 19, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING HOME FROM WORK MY 2010 NISSAN VERSA BEGAN TO MAKE A RUMBLING SOUND. IT HAS SENSE GROWN TO A ROAR WHILE STOPPED WITH THE CAR IN DRIVE. I TOOK IT TO THE DEALER WHERE I GOT IT AND THEY SAID THE REAR MUFFLER ASSEMBLY HAD BROKEN LOOSE AND WAS RUBBING ON THE FRAME CAUSING THE NOISE AND VIBRATIONS IN THE DRIVER COMPARTMENT. UPON A BRIEF INTERNET SEARCH I HAVE FOUND THAT MANY OTHER NISSAN OWNERS HAVE EXPERIENCED THE SAME PROBLEM. NISSAN CLAIMS IT IS DUE TO ROAD SALT, BUT THE ONLY PART THAT IS RUSTING OUT IS THE FLANGE LEADING TO THE REAR MUFFLER ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560367January 17, 2014
TIRES
TL* THE CONTACT OWNS A 2008 NISSAN VERSA EQUIPPED WITH BF GOODRICH ALL SEASON RADIAL TIRES, SIZE: 185/65R15. THE CONTACT WAS DRIVING OVER A GRAVEL ROAD WHEN THE TIRE BLEW. THE CONTACT TOOK THE TIRE TO DEALER, WHO ADVISED THAT THE THICKNESS OF THE TIRE WAS INADEQUATE AND CAUSED THE TIRE TO BLOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. THE TIRE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 07/16/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559853January 14, 2014
SUSPENSION
THE FIRST INSTANCE HAPPENED ON THE DRIVER'S SIDE OF MY CAR AS I WAS BACKING OUT OF THE PARKING SPOT AT MY HOUSE, I HEARD THE LOUD PING OF METAL SNAPPING. I BACKED UP A LITTLE FARTHER AND STOPPED TO FIND A PIECE OF WHAT I WOULD LATER LEARN WAS PART OF THE COIL SPRING ON THE FRONT DRIVER'S SIDE. I TOOK MY CAR THE DEALERSHIP WHERE THEY TOLD ME IT COULD HAVE EASILY SLICED OPEN MY TIRE OR BRAKE LINE HAD I BEEN GOING FAST. AFTER A LOT OF BACK AND FORTH BETWEEN US THEY REPAIRED IT WITHOUT CHARGING ME. FAST FORWARD TO JANUARY 12, 2014, 64,500 MILES. I DON'T KNOW EXACTLY WHEN THE BREAK OCCURRED THIS TIME, BUT AS I WAS DRIVING HOME, I WOULD HERE A CLANGING SOUND WHENEVER I TURNED OR HIT EVEN THE SLIGHTEST BUMP IN THE ROAD. I CHECKED THE CAR THE NEXT DAY AND NOTICED THE FRONT END WAS LOW. UPON CLOSER INSPECTION, THE PASSENGER SIDE SPRING IS NOW BROKEN. I HAVEN'T BEEN ABLE TO GET A CLOSER LOOK AT IT YET, BUT IT LOOKS BROKEN IN A SIMILAR MANNER TO THE FIRST ONE. EVERYTHING I'VE LOOKED UP TELLS ME THAT THESE SPRINGS ARE NORMALLY SUPPOSE TO LAST OVER 100,000 MILES, AND YET BOTH MINE HAVE BROKEN NOW BEFORE HITTING 65,000 MILES. ONCE AGAIN THE SPRING COULD HAVE EASILY SLICED THE TIRE OR A BRAKE LINE, AND HAD I BEEN ON THE HIGHWAY WHEN THAT HAPPENED IT COULD HAVE EASILY ENDED BADLY. THIS REALLY NEEDS TO BE LOOKED INTO, FROM ALL THE OTHER RELATED PROBLEMS I'VE SEEN, IT SOUNDS LIKE A BAD BATCH OF SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559373January 10, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH. THE CONTACT STATED THAT THE PASSENGER'S FRONT SIDE WHEEL FRACTURED WITHOUT WARNING AND THE AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE CV AXLE AND THE LOWER RIGHT CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED SHE EXPERIENCED THE SAME FAILURE ON THE DRIVER'S FRONT SIDE WHEEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559264January 9, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, TIRES
HAVE HAD MY NISSAN VERSA SINCE 2009, GOT IT WITH 50 MILES ON THE CAR. SPENT 2 YEARS IN FLORIDA WITH IT WITHOUT A PROBLEM AND IN THE PAST YEAR I'VE HAD SO MANY ISSUES WITH THIS CAR I'LL NEVER BUY ANOTHER NISSAN AGAIN. HAVE REPLACED ALL OF THE TIRES TWICE AND TODAY I WAS A MILE FROM MY HOME WHEN MY CAR HAD ISSUES ACCELERATING AND STARTING MAKING A LOUD RATTLING NOISE. I'VE COME TO FIND OUT THAT MY MUFFLER HAS BROKEN AT THE FLANGE. APPARENTLY THIS IS COMMON WITH THESE NISSANS AND NOTHING HAS BEEN DONE TO CHANGE IT. THIS CAN CAUSE CARBON MONOXIDE POISONING GOD FORBID SOMEONE PARKS THIS CAR IN THEIR GARAGE AND COULD ALSO CAUSE AN ACCIDENT IF THE ENTIRE MUFFLER RUSTS AND FALLS OUT OF SOMEONES CAR WHILE THEIR ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558917January 7, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I WAS DRIVING AT 45 MPH AND A LOUD "THUMP" UNDER MY CAR SOUNDED LIKE SOMETHING HIT THE UNDERCARRIAGE. I LOOKED BACK AND COULD NOT SEE ANYTHING ON THE ROAD. THE NEXT DAY, HEARD A "CLANG" UNDER THE AS I DECELERATED FROM 20 MPH. I STOPPED AND FOUND A PIECE OF MY RIGHT FRONT COIL SPRING IN THE ROADWAY. THE ENTIRE BOTTOM COIL OF THE SPRING HAD SNAPPED RIGHT THROUGH THE METAL AND FALLEN OFF THE CAR. THIS IS THE SECOND COIL SPRING ON MY CAR THAT HAS DONE THIS. THE LEFT SPRING SNAPPED THE SAME WAY, ABOUT A YEAR AGO. THE MANUFACTURER MUST HAVE USED BAD METAL FOR THE SPRINGS, AND THEY COULD KEEP SNAPPING WHILE I AM DRIVING. IT WAS DANGEROUS WHEN THE FIRST SPRING SNAPPED, BUT IF BOTH SPRINGS SNAP ON THE SAME CAR, THERE IS A SERIOUS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558439January 4, 2014
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
AS HAS BEEN DOCUMENTED IN 29 PREVIOUS COMPLAINTS ON THIS SITE, NISSAN VERSA HAS KNOWN FAILURE OF EXHAUST SYSTEM FLANGE WITHIN 36-48 MONTHS, RESULTING IN MUFFLER FAILURE AND DANGEROUS LEVELS OF TOXIC FUMES ENTERING CABIN AND OUTSIDE AIR. POTENTIAL LOSS OF MUFFLER WHILE DRIVING ALSO CREATES RISK OF ACCIDENT AND INJURY TO CAR PASSENGERS AND/OR OTHER VEHICLES ON ROAD. EXPENSE TO REPAIR VIA MIDAS IN THIS CIRCUMSTANCE WAS $474, WITH THIS ONE LOCATION REPORTING THIS AS "STANDARD" ISSUE WITH ALL NISSAN'S, FOR WHICH THEY HAVE COMPLETED "NON STOP" REPAIRS. NISSAN HAS REFUSED TO OFFER ANY ASSISTANCE TO CUSTOMERS ON THIS ISSUE. THIS IS WELL DOCUMENTED, AND A KNOWN SAFETY HAZARD FOR BOTH POTENTIAL ACCIDENTS AND AIR POISONING DOT NEEDS TO INVESTIGATE AND HOLD NISSAN ACCOUNTABLE FOR RECALL AND REPAIR OF THIS FLANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557651December 29, 2013
STEERING
APPROXIMATELY ONE YEAR BEFORE HAVING THE CAR PART REPAIRED, I NOTICED THAT WHEN I TURNED THE STEERING WHEEL HARD TO THE LEFT TO MAKE A TIGHT TURN I HEARD A CREAKING NOISE. I WAS NOT SURE WHAT IT WAS AND MENTIONED IT TO MY MECHANIC WHEN I BROUGHT THE CAR IN FOR AN OIL CHANGE. MECHANIC FELT IT WAS RELATED TO THE AXLE. MY HUSBAND NOTICED THE NOISE WHEN DRIVING MY CAR AND BROUGHT IT BACK TO THE MECHANIC. MECHANIC HAD TO ORDER A NEW NISSAN AXLE FOR THE CAR. THE COST OF THE PART AND THE LABOR TO REPLACE IT WAS AT MY EXPENSE. THE MECHANIC SAID HE WAS GOING TO RETURN THE DAMAGED PART TO NISSAN BECAUSE HE FELT IT WAS A DEFECT IN MANUFACTURING BECAUSE THIS PART SHOULD NOT HAVE TO BE REPLACED ON A 5 YEAR OLD CAR WITH SUCH LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557648December 29, 2013
FUEL SYSTEM, GASOLINE
TRIED STARTING THE CAR; ENGINE WOULD NOT TURN OVER. WAS STRANDED IN A PARKING LOT CLOSE TO MY MECHANIC'S SHOP AND CALLED HIM. MECHANIC SENT HIS ASSISTANT TO THE PARKING LOT WHERE I WAS AND HE TRIED TO GET THE CAR TO TURN OVER. HE SAID HE THOUGHT THE ENGINE WAS NOT GETTING FUEL. CAR WAS TOWED TO MECHANIC AND IT WAS DETERMINED THAT FUEL PUMP WAS BROKEN. MECHANIC HAD DIFFICULTY FINDING A REPLACEMENT NISSAN FUEL PUMP. FUEL PUMP WAS OBTAINED AND INSTALLED AT MY EXPENSE. MECHANIC FELT THAT FUEL PUMP SHOULD NOT HAVE HAD TO BE REPLACED ON A 5 YEAR OLD CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557449December 27, 2013
SUSPENSION
PASSENGER SIDE SPRING COIL BROKE NEARLY 5 MONTHS AFTER THE DRIVER SIDE SPRING COIL BROKE. SEE COMPLAINT FROM 7/31/13. LUCKILY, COIL BROKE WHILE BACKING OUT OF DRIVE WAY, SO I DID NOT LOSE CONTROL OF VEHICLE. BROKEN PART OF COIL IS NOW PINCHED BETWEEN COIL SEAT AND REST OF COIL LEAVING THE REMAINING SPRING UNSEATED. CAR IS UNDRIVEABLE IN THIS CONDITION FOR SECOND TIME BEFORE 5 YEAR LOAN IS EVEN PAID OFF. CASE OPENED WITH NISSAN, BUT THEY THUS FAR HAVE REFUSED TO PAY DIAGNOSTIC FEE TO CONFIRM BROKEN SPRING COIL. BROKEN COIL CAN BE CLEARLY SEEN IN TIRE WELL. DIAGNOSIS IS REQUIRED FOR ANY FURTHER ACTION BY NISSAN REGARDING REPAIR REIMBURSEMENT. BAD CUSTOMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557257December 26, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WELD BETWEEN THE MUFFLER PIPE AND FLANGE FAILED. IT WASN'T A HOLE THAT RUSTED OUT BUT A CLEAN FAILURE AT THE WELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556536December 18, 2013
AIR BAGS, STRUCTURE:BODY, WHEELS
A LADY (1) FALL ASLEEP THEN CRASH ON LADY (2), THEN LADY (2) CRASH ON OUR CAR, BUT INSTEAD OF BRAKING THE LADY (2) SHE PUSHES HER ACCELERATOR CRASHES AND PUSHES OUR CAR TO LADY (3) IN FRONT OF US. OUR TIRE EXPLODES, THE AIRBAG PASSENGER DID NOT BLOW OUT AND MY WIFE HAS A NECK INJURY. MY DAUGHTER 4 Y/OLD IS FINE. WE HAVE A POLICE REPORT. THE CAR DECLARED TOTAL LOSS. HOSPITAL BILL FOR MY WIFE AND A LOTS OF NIGHTMARE FOR MY DAUGHTER AND HEADACHES FOR THE HUSBAND. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10556369December 17, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE VEHICLE BEGAN TO INDEPENDENTLY INCREASE ACCELERATION. THE CONTACT DEPRESSED THE BRAKE PEDAL CONTINUOUSLY BUT THE VEHICLE WOULD NOT DECELERATE. THE CONTACT CRASHED INTO A NEARBY TREE, AND SUFFERED BRUISING AND SEVERE BODILY PAIN. THE CONTACT ALSO EXPERIENCED BREATHING DIFFICULTIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO THE COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10556378December 17, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
FRONT DOOR POWER LOCK CABLE BROKEN IN ACTUATOR FOR SECOND TIME IN 3 YEARS. ACTIONS: DRIVER OPENS DOOR USING INTERIOR DOOR HANDLE WHILE AT THE SAME TIME REMOVING THE KEY FROM THE IGNITION AND ACTIVATING THE AUTOMATIC UNLOCKING OF ALL CAR DOORS. RESULT: FRONT DOOR LOCK CABLE BROKEN IN ACTUATOR. NOW THE DRIVER DOOR STAYS LOCKED WHILE ALL THE OTHER DOORS ARE UNLOCKED USING THE KEYFOB. THIS IS A SAFETY ISSUE BECAUSE I HAVE TO OPEN MY WINDOW TO OPEN THE DRIVER DOOR USING THE OUTDOOR HANDLE AND COULD NOT GET OUT IN AN EMERGENCY. FIRST INCIDENT WAS IN 2011, IT WAS FIXED UNDER THE CAR ORIGINAL 3 YEAR/36000 MILES WARRANTY. 2ND INCIDENT NOV 28 2013. NISSAN ESTIMATES $295 TO REPLACE THE ACTUATOR + CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556406December 17, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT WAS DRIVING APPROXIMATELY 68 MPH WHEN THE VEHICLE SUDDENLY BEGAN TO ERRONEOUSLY ACCELERATE AND DECELERATE BEFORE STALLING. THE VEHICLE WAS DIAGNOSED AT THE DEALER BUT NO REPAIRS WERE PERFORMED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE CVT INTERNAL CLUTCH WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556214December 16, 2013
SUSPENSION, WHEELS
COIL SPRING ON PASSENGER FRONT SIDE SNAPPED AND DAMAGED THE TIRE TO BRING A COMPLETE FLAT TIRE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556261December 16, 2013
WHEELS
MY 2010 NISSAN VERSA TIRE RIMS HAS MAJOR RUST ON ALL FOUR RIMS. I LIVE IN GEORGIA - PRETTY MUCH WARM WEATHER, LITTLE TO NO SNOW. WHERE IS THIS RUST COMING FROM AND IS THE WHOLE FRAME RUSTED OUT. I AM VERY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556074December 14, 2013
TIRES, WHEELS
MY NISSAN VERSA'S FRONT LEFT PASSENGER TIRE WAS LOSING AIR EVERY FEW DAYS. WHEN I TOOK IT TO AN AUTO SHOP NEARBY, THEY FOUND THAT THE ALUMINUM VALVE STEM HAS CRACKED AND THAT'S WHAT IS CAUSING THE LEAK. THIS FAULTY VALVE STEM COULD HAVE LEAD TO TIRE FAILURE AND POTENTIALLY SERIOUS ACCIDENT. PLEASE ADVISE HOW TO GO ABOUT ADDRESSING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555407December 10, 2013
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN THE PROBLEM INITIALLY HAPPENED, I WOULD HAVE TO PUSH THE REAR DEFROSTER BUTTON HARD (AND SOMETIMES WIGGLE IT) IN ORDER TO MAKE IT WORK. HOWEVER, AFTER A WEEK OF DOING THAT TO GET THE SNOW, FROST, AND FOG OFF MY REAR WINDSHIELD, THE BUTTON NO LONGER WORKS (I.E. THE LIGHT INDICATOR DOES NOT COME ON, NOR DOES THE REAR DEFROSTER TURN ON). AFTER CHECKING ALL MY FUSES (IN THE HOOD AND CABIN) AND FINDING THAT THE FUSES WERE IN PERFECT WORKING ORDER, I BEGAN TO LOOK ON VARIOUS NISSAN VERSA FORUM SIGHTS TO SEE IF I COULD TROUBLESHOOT THE MATTER. AFTER TYPING MY PROBLEM IN, NUMEROUS NISSAN FORUMS POPPED UP DISCUSSING THIS EXACT PROBLEM. MANY PEOPLE HAVE STATED THAT THE REASON THE REAR DEFROSTER DOES NOT WORK IS DUE TO AN INFERIOR A/C CONTROLLER. I UNDERSTAND THAT TIMES ARE TOUGH AND COMPANIES WANT TO MAKE MONEY BY USING CHEAP PARTS, HOWEVER WHEN IT COMES TO SAFETY THIS SHOULD NOT BE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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