Nissan Rogue Complaints

7,429 consumer complaints on file.

#10873530June 9, 2016
POWER TRAIN
PLEASE REMOVE MY PREVIOUS COMPLAINT FOR VIN # [XXX] THE PROBLEM HAS BEEN SOLVED AND THE WARRANTY COMPANY IS REPLACING THE TRANSMISSION. JUST FOUND OUT THE GOOD NEWS TODAY. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873364June 9, 2016
POWER TRAIN
I BOUGHT A USED 2011 NISSAN ROGUE IN OCTOBER 2015. ON OCTOBER 28, 2015, AFTER ABOUT 2 HOURS OF DRIVING DOWN AN INTERSTATE, I HEARD A LOUD NOISE. I LOOKED DOWN AND SAW MY TACHOMETER WAS REVVED UP IN THE RED ZONE (6) AND THE CAR WAS MAKING A LOUD, FRIGHTENING NOISE AS THOUGH THE ENGINE WAS ABOUT TO BLOW UP. I LET OFF THE GAS AND THE TACHOMETER STAYED AT 6. FRIGHTENED, I PULLED OVER SEVERAL LANES OF TRAFFIC AND OFF THE ROAD. I TURNED OFF THE ENGINE AND SAT THERE SHAKING. AFTER ABOUT 15 MINUTES, I TURNED THE CAR BACK ON AND THE NOISE WAS GONE. I PULLED BACK OUT ONTO THE INTERSTATE AND THE CAR WOULD NOT ACCELERATE, WHICH WAS EXCEEDINGLY DANGEROUS AS THERE WERE ONCOMING SEMI'S APPROACHING AT 70+ MILES PER HOUR. IT SLOWLY PICKED UP SPEED AND I DROVE 40 MPH BECAUSE IF I WENT FASTER THAN THAT, THE TACHOMETER WOULD JUMP BACK UP INTO THE RED ZONE. I MADE IT TO A REST STOP WHERE I SAT FOR A HALF HOUR WITH THE CAR OFF. IT HAPPENED AGAIN IN NOVEMBER 2015 ON THE WAY TO VISIT MY SON TWO HOURS AWAY. THIS TIME, THE CHECK ENGINE LIGHT CAME ON. THE CODE INDICATED THE CAR NEEDED A NEW TRANSMISSION. IT IS STILL HAPPENING. THE CHECK ENGINE LIGHT DOES NOT ALWAYS COME ON AND IF IT DOES, IT TURNS ITSELF OFF IN A DAY OR TWO. I COMMUTE TWO HOURS TO WORK AND BACK A DAY AND WITH THE WARMER (70 PLUS) WEATHER, THE PROBLEM HAS WORSENED. I HAVE TO STOP HALFWAY TO WORK AND HALFWAY BACK TO LET THE CAR COOL OFF. I'VE ALSO NOTICED A "STUTTERING", IN WHICH THE INDICATOR ON THE TACHOMETER MOVES RAPIDLY BACK AND FORTH AROUND THE ONE AND A HALF MARK AND THE CAR SHAKES. THIS GOES AWAY AT HIGHER SPEEDS BUT OCCURS WHEN I AM INCHING ALONG IN STOP AND GO TRAFFIC. I TOOK IT TO A NISSAN DEALER YESTERDAY (6.8.16). WE WERE FINALLY ABLE TO DUPLICATE THE PROBLEM (AND GOT VIDEO OF THE TRANSMISSION REVVING UP AND STAYING AT 5 AND THE LOUD NOISE WHILE LOSING POWER DOWN TO 20 MPH). WARRANTY COMPANY REFUSING TO PAY SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873408June 9, 2016
POWER TRAIN
STOPPED AT A STOPLIGHT AND TRY TO ACCELERATE BUT NOTHING HAPPENS, CANNOT GET ABOVE 3000 RPMS. AFTER ABOUT 20 SECONDS, THE CAR BEGINS TO ACCELERATE. THIS HAS HAPPENED TWICE SO FAR AND I'M SEEING MANY COMPLAINTS ABOUT THIS ON VARIOUS YEARS OF NISSAN ROGUES. THIS IS OBVIOUSLY AN ISSUE AND NEEDS TO BE ADDRESSED BY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873510June 9, 2016
FUEL/PROPULSION SYSTEM
I RECEIVED NOTICE OF A RECALL CONCERNING A DEFECT WITH THE FUEL TANK THAT COULD CAUSE THE CAR TO STALL. I BROUGHT MY CAR IN TO THE NISSAN IN BOARDMAN, OH ON MAY 17TH TO HAVE THE ISSUE ADDRESSED. THEY TOLD ME THEY NEEDED TO ORDER PARTS FOR IT, AND THAT WOULD TAKE APPROXIMATELY 1-2 WEEKS TO COME IN. IT HAS BEEN OVER 3 WEEKS NOW, SO I CALLED TO CHECK THE STATUS. THEY SAID THE PARTS WERE BACK ORDERED, AND THAT THEY WOULD NOT HAVE IT IN UNTIL MID JULY. THEY INSISTED THERE WAS NO REAL DANGER AND TOLD ME TO CONTINUE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872962June 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 NISSAN ROUGE. WHILE DRIVING 25 MPH, THE SIDE PASSENGER AIR BAG LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872717June 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I PREVIOUSLY PUT A COMPLAINT IN, NO ONE CONTACTED ME. I WAS TOLD BY NISSAN REPRESENTATIVE THEY WILL NOT COVER THE PROBLEM (06/04/2016). I'VE TAKEN MY VEHICLE TO TWO OTHER NISSAN DEALERS AND THEY STATED THERE IS A SERIOUS PROBLEM WITH THE CAR, BUT, WERE I PURCHASED MY VEHICLE AT TOLD ME I WAS HEAVY ON THE GAS, THAT IF THERE WAS A RECALL ON MY CAR PARTS, THE NUMBER STAMPED TO THAT PART, WOULD OF FLAGGED MY CAR. WHAT NONSENSE. WELL, HERE'S THE PICTURES THAT I'M UPLOADING. THE FUEL TANK DIDN'T EVEN COME ON EVEN AT 1 MILE LEFT TO GAS STATION. LIKE I SAID I BOUGHT MY VEHICLE IN CONCORD, NC. (MODERN NISSAN OF CONCORD). I WOULD LIKE NISSAN TO STEP UP TO THE PLATE AND CORRECT THESE PROBLEMS. IT'S NOT GOOD CUSTOMER SERVICE, AND WORD WILL GET AROUND. I DON'T PROMOTE NISSAN OR MY ROGUE ANYMORE. DUE TO POOR SERVICE, AND NOT TAKING CARE OF THE CONSUMERS COMPLAINTS AND FIXING THE PROBLEMS. PLEASE READ ALL THE COMPLAINTS ABOUT THE ROGUES, NISSAN, DOESN'T STAND BEHIND THERE BRAND, BECAUSE IF THEY DID, WE WOULDN'T BE ONLINE COMPLAINING. I EXPECT THE NHTSA, TO DO INVESTIGATIONS ON OUR COMPLAINTS, SO FAR NO ONE CONTACTED ME. I SAY THERE IS COMPUTER SOFTWARE GLITCH, IF THE GAS TANK DOESN'T ILLUMINATE. ALSO, THE GEAR SHIFT, ONLY ILLUMINATE WHEN IT WANTS TOO !!I GUESS THEY WILL BACK UP NISSAN AND NOT REMEDY THE PROBLEMS. I'M ABOUT TO CALL THE LOCAL T.V. STATION AND HAVE THEM INVESTIGATE, AND GET SOME ANSWERS FROM NISSAN, WHY THEY AREN'T TAKING CARE OF THE CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872795June 6, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872588June 5, 2016
AIR BAGS, POWER TRAIN, VEHICLE SPEED CONTROL
WE TRAVEL TO ORLANDO WHICH IS A 3 HOUR DRIVE WE GO 4 TIMES A YEAR AND THE ROGUE FAILS ON US AT LEAST 4 TIMES EVERY TRIP. AFTER AN HOUR ON THE HIGHWAY ARE VEHICLE STRUGGLES TO ACCELERATE WE GO FROM 80 TO 60 AND CAR FEELS LIKE IT STRUGGLES WITH THE PEDEL TO THE FLOOR. ALSO WHEN THE AC IS ON AND WE ARE AT A LIGHT THE CAR TRYS TO STALL. AND THE AIRBAGS ARE DEFECTIVE THE AIRBAG ON THE PASSENGER SIDE DOESN'T RECOGNIZE ANYONE IN THE SEAT AND THE ONE ON THE DASH JUST BLINKS. I'M AFRAID THEY WON'T DEPLOY IF IN AN ACCIDENT. FIRST AND LAST NISSIAN WILL EVER BUY. THE LOSS OF ACCELERATION I THINK IS A DEATH WAITING TO HAPPEN BIG HAZARD. WE HAVE THIS VEHICLE FOR THREE YEARS AND SAME PROBLEM FROM DAY ONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871981June 2, 2016
ELECTRICAL SYSTEM
AS I WAS DRIVING MY CAR I SEE SMOKE ENTERING FROM THE DASHBOARD, I KNEW THAN THAT MY CAR WILL BURST ON FIRE. I PARKED ON AN EMPTY PARKING RIGHT AWAY AND GOT OUT FROM THE CAR AND RUN AS FAST AS I CAN. THE CAR QUICKLY CAUGHT ON FIRE FROM THE HOOD AND BY THE TIME THE FIRE FIGHTERS SHOWED UP THE CAR WAS HALF WAY BURNED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10872189June 2, 2016
POWER TRAIN
FOR THE THIRD TIME MY NISSAN ROGUE 2014 FAILED TO ACCELERATE AS THE CVT TRANSMISSION SLIPPED AND WOULD NOT RE ENGAGE. TO MAKE MATTERS WORSE I WAS STUCK ON A MOUNTAIN ON A 95 DEGREE DAY WITH NO CELL PHONE SERVICE. THE VEHICLE HAS 28,000 MILES CURRENTLY. THIS FIRST TIME IS HAPPENED IT HAD 9,000 MILES. THERE IS A LAWSUIT FOR 2013-14 PATHFINDERS BUT THE ROGUES SHOULD BE INCLUDED IN A RECALL FOR VEHICLES UNFIT FOR OPERATION. IT IS A SAFETY HAZARD TO HAVE A VEHICLE TRAVELING AT 70MPH LOSE ACCELERATION CAPABILITIES AND STOP MOVING FORWARD. I WAS ALMOST REAR ENDED AND DROVE OFF OF THE ROAD. I'VE FILED A COMPLAINT WITH THE BBB AS WELL AS THE CORPORATION AND REQUESTED TO BE ABLE TO RETURN THE VEHICLE WITH NO FURTHER COSTS. THIS REQUEST WAS DENIED SO I AM FORCED TO OWN A VEHICLE THAT IS UNSAFE AND THE COMPANY REFUSES TO TAKE RESPONSIBILITY FOR. THERE WERE NO FATALITIES THIS TIME BUT I CAN'T SAY THE SAME FOR MY NEXT DRIVE TO THE STORE. MANY PEOPLE HAVE FILED COMPLAINTS ON THESE MODELS AND NOTHING IS BEING DONE TO ENSURE SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872213June 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2009 NISSAN ROGUE. WHILE DRIVING AT ANY SPEED, THERE WAS A STRONG VIBRATION. THE INDEPENDENT MECHANIC WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER HAD A SERVICE CAMPAIGN, BUT THE CONTACT WAS NOT NOTIFIED. THE CONTACT WAS INFORMED THAT THE STATUTE HAD EXPIRED DUE TO THE MILEAGE ON THE VEHICLE. THE MANUFACTURER PROVIDED NO REPAIR SOLUTION OTHER THAN STATING TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871813June 1, 2016
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. WHILE DRIVING 70-80 MPH, THE CRUISE CONTROL INDEPENDENTLY DISENGAGED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871819June 1, 2016
AIR BAGS, SEAT BELTS
THE PASSENGER SIDE AIRBAG IS TURNED OFF WHEN SOMEONE IS SITTING IN THE SEAT. THE SEAT BELT WARNING LIGHT ALSO IS LIT WHEN THE SEAT IS EMPTY OF PEOPLE OR CARGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871830June 1, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENDING UNIT IN THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V149000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871667May 31, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN ROGUE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE PASSENGER SEAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871467May 30, 2016
AIR BAGS, SEATS
THE ELECTRICAL UNIT THAT CONTROLS THE PASSENGER AIR BAG, LOCATED IN THE RIGHT PASSENGER SEAT, HAS BEEN FOUND TO BE IN NONWORKING ORDER BY THE DEALER AND DEALER CLAIMS THERE IS NO ACTIVE RECALL REGARDING THAT MALFUNCTION. FOR THE DEALER TO REPLACE SAID PART WOULD COST THE OWNER $2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871462May 30, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THIS IS A SAFETY ISSUE! - OVER THE PAST FEW YEARS, I FILED A COMPLAINT TO THE NHTSA AND MADE NUMEROUS COMPLAINTS TO THE DEALER SERVICE CENTER ABOUT THIS ONGOING PROBLEM WITH THE CVT. I COMMUTE EVERYDAY ON THE NJ TURNPIKE. I HAVE TO MAKE STOPS 'TO LET THE ENGINE/CVT COOL OFF' BOTH GOING AND COMING HOME FROM WORK BECAUSE THE CAR WILL NOT ACCELERATE. I BARELY GET OVER TO THE SHOULDER IN HIGH SPEED TRAFFIC. SOMETIMES IF THERE ISN'T AN IMMEDIATE SHOULDER, I HAVE TO GO AT A SPEED OF 5-10 MPH IN HIGH SPEED TURNPIKE TRAFFIC OF 60-80 MPH TO FINALLY GET TO A SHOULDER. I ALREADY REPLACED ONE CVT IN THIS CAR. THIS PROBLEM HAS BEEN GOING ON SINCE 2009 WHEN I PURCHASED THIS CAR. NOW I SEE IN 2014 NISSAN CAME UP WITH A 'FIX' TO REPLACE/INSTALL A COOLER KIT AND A TRANS OIL COOLER. THE TWO KITS COST ABOUT $860 WITHOUT INSTALLATION. WHY IS THIS COST PASSED ON TO US THE CONSUMERS? THIS IS A PROBLEM WITH THE NISSAN CVT DESIGN. NISSAN SHOULD MAKE GOOD ON THEIR PROMISE TO THE CUSTOMER AND RECALL THE VEHICLES WITH THIS CVT ISSUE TO REPLACE/INSTALL THE NEEDED PARTS WITHOUT MAKING US PAY FOR THEIR DEFECTIVE VEHICLE DESIGN. OH AND I I SAID EARLIER, I HAVE BEEN COMPLAINING TO THE DEALER SERVICE CENTER FOR YEARS INCLUDING 2014 AND NONE OF THE SERVICE TECHS EVER MENTIONED THE COOLER KIT FIXES TO ME. THEIR RESPONSE WAS THAT THEY COULD NOT DUPLICATE THE PROBLEM I WAS HAVING WITH THE CAR. I WILL NEVER BUY ANOTHER NISSAN AND I TELL EVERYONE I KNOW ABOUT THESE CVT ISSUES. THERE ARE AT LEAST 100+ COMPLAINTS ON THIS SITE ABOUT THE CVT. WHAT WILL IT TAKE TO GET A RECALL? WHY DO THE CONSUMERS HAVE TO PAY FOR NISSAN'S FAULTY CVT DESIGN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871401May 29, 2016
UNKNOWN OR OTHER
THE FORWARD COLLISION WARNING SYSTEM (FCW) DOES NOT WORK PROPERLY. I HAVE ROAD TESTED IT BY DRIVING UP TO ANOTHER VEHICLE TO WITHIN WHAT I WOULD CONSIDER A UNSAFE DISTANCE WITHOUT GETTING A WARNING SIGNAL. NISSAN SAYS THE SYSTEM IS WORKING BUT WILL NOT ROAD TEST IT BECAUSE IT MIGHT POSE A POTENTIAL SAFETY HAZARD. (CATCH 22).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871181May 27, 2016
UNKNOWN OR OTHER
LOSS OF POWER WHILE DRIVING AND UNABLE TO KEEP UP WITH TRAFFIC. WAS FORCED TO MOVE VEHICLE OFF ROADWAY. BEHAVED LIKE NOT GETTING ENOUGH GASOLINE. TO RESTORE BACK TO NORMAL, HAD TO SHUT ENGINE OFF AND RESTART ENGINE. WEATHER CONDITIONS WERE NORMAL WITH NO EXCESSIVE TEMP. OR HUMIDITY. ROADWAY WAS FLAT AND EVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871292May 27, 2016
ENGINE, VEHICLE SPEED CONTROL
WHILE GOING DOWN THE HIGHWAY AT 75 MPH ALL OF A SUDDEN IT STARTS TO DECREASE SPEED. THIS HAS HAPPEN A COUPLE OF TIMES. I WOULD LIKE TO KNOW WHAT NISSAN IS GOING TO DO ABOUT THIS SINCE THERE ARE SEVERAL PEOPLE THAT HAS HAD THIS VERY SAME COMPLAINT. SOMETHING NEEDS TO BE DONE ABOUT IT. THERE NEEDS TO BE A RECALL ON THIS SINCE THERE ARE SO MANY PEOPLE COMPLAINING ABOUT THIS. WHY DOESN'T NISSAN WANT TO STAND BEHIND THEIR PRODUCT. I LOVE MY ROGUE. I WOULD LIKE THIS PROBLEM DEALT WORTH IN A TIMELY MANNER PLEASE. I IMAGINE EVERYONE WOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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