Nissan Rogue Complaints

7,429 consumer complaints on file.

#11319954April 1, 2020
UNKNOWN OR OTHER
THE LIFTGATE ON THIS NISSAN ROGUE HAS CONTINUOUSLY FAILED TO REMAIN IN THE UP/OPEN POSITION. ONCE ACTIVATED IT RISES UP TO ALLOW ACCESS TO REAR BUT THEN ALMOST IMMEDIATELY DROPS 12 TO 15 INCHES THEREBY HITTING THE PERSON EITHER ON THE TOP OF THE HEAD OR IN THE FOREHEAD. IT TRULY IS A DANGEROUS SITUATION AND COULD CAUSE THE OWNER TO BECOME UNCONSCIOUS. THIS HAPPENS WHENEVER THE VEHICLE IS PARKED OR OTHERWISE NOT MOVING.. WHILE THIS CONDITION HAS CAUSED A NHTSA RECALL NISSAN INDICATES THAT THIS VIN IS NOT IN THE RECALL AS THE VEHICLE WAS PRODUCED IN A FACTORY DIFFERENT FROM THE RECALL. YET THE PROBLEM WITH THIS VEHICLE IS IDENTICAL TO WHAT IS DESCRIBED IN THE RECALL. THE DEALERSHIP STATES THAT IT WILL COST BETWEEN $1500 AND $2000 TO REPAIR THE FAULTY STRUTS THAT ARE UNABLE TO KEEP THE LIFTGATE IN THE UP POSITION. THEY ARE TRYING TO PUT IF OFF AS "NORMAL WEAR AND TEAR."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319651March 29, 2020
SERVICE BRAKES
I WAS TRAVELLING AT APPROXIMATELY 10 TO 15 MILES PER HOUR ON A CITY STREET. I WAS ON A PAVED ROAD AND APPROACHING A BRIDGE THAT HAD METAL GRATES TO TRAVEL ON. AT THE POINT WHERE THE PAVEMENT STOPPED AND THE METAL GRATES STARTED THE VEHICLE SUDDENLY BRAKED FOR NO REASON. I WAS LUCKY THERE WAS NO VEHICLE BEHIND ME OR THERE COULD HAVE BEEN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319568March 28, 2020
AIR BAGS
THE AIRBAG LIGHT ON MY DASH JUST RANDOMLY POPPED UP ABOUT 6 WEEKS AGO AND HAS REMAINED THAT WAY SINCE. OF COURSE THIS LIGHT IS ONLY VISIBLE WHEN THE ONCE U TURN THE KEY IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319420March 27, 2020
UNKNOWN OR OTHER
THE MOONROOF IS LEAKING EVERY TINE IT RAINS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319433March 27, 2020
POWER TRAIN
I WAS DRIVING ON THE HIGHWAY AT THE SPEED LIMIT OF 70 MPH. I HAD THE CRUISE CONTROL SET AND WAS COMING UP TO A SMALL HILL. THE CAR BEGAN TO ACCELERATE AS NORMAL TO GET UP THE HILL. AS SOON AS I BEGAN TO DESCEND THE HILL, THE CAR WAS STILL TRYING TO ACCELERATE AND THE RPMS STARTED TO GET UP TO THE 6000S. I IMMEDIATELY TURN OF CRUISE CONTROL AND LET THE RPMS GO BACK DOWN BEFORE TRYING TO ACCELERATE TO STAY GOING TO SPEED LIMIT. THE CAR WOULD NOT ACCELERATE AND THE RPMS WOULD GO UP QUICKLY WITH BARELY ANY TOUCH TO THE GAS PEDAL, SO I PULLED OVER ON THE SIDE OF THE HIGHWAY. THE CAR GAVE ME NO WARNING WHAT SO EVER AND LEFT ME IN A DANGEROUS SITUATION. WHILE TRYING TO PULL OFF THE HIGHWAY AT A SAFE SPEED WITH 18-WHEELER TRUCKS HAVING TO SLOW DOWN AND GO AROUND ME CAUSING OTHER CARS TO SLAM ON THEIR BREAKS TO AVOID REAR-ENDING THE TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318788March 20, 2020
AIR BAGS
PASSENGER AIR BAG SENSOR FAILS RESULTING IN NO AIR BAG DEPLOYED IF ACCIDENT WAS TO OCCUR. THIS OCCURRED IN OTHER MODELS OF NISSAN ROGUE 2008, 2010 HAVE BOTH BEEN RECALLED FOR THIS SAME ISSUE. 2009 MODEL HAS NOT BEEN RECALLED FOR THIS ISSUE YET, THERE ARE MULTIPLE COMPLAINTS PERTAINING TO THIS SAME YEAR MODEL FOR SAME ISSUE. NO ACCIDENT OCCURRED THIS WAS NOTED ON ROUTINE SAFETY CHECK FOR STATE INSPECTION IS NOT COVERED BY NISSAN AND COST OVER 2000$ TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318767March 20, 2020
UNKNOWN OR OTHER
THE REAR LIFT GATE AUTOMATIC OPEN FUNCTION HAS STOPPED WORKING. I HAVE HAD THE VEHICLE FOR TWO YEARS AND THE GATE NO LONGER OPENS WITH THE FOB OR WHEN YOU KICK UNDER THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318610March 18, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE LAST 3 DAYS MY VEHICLE HAS BEEN MAKING SUDDEN STOPS ON THE HIGHWAY AND THE MAIN ROADS......NO VEHICLES AROUND FOR 4 OUT OF THE 5 ENGAGING OF THE BRAKING SYSTEM THE SENSORS ARE GOING CRAZY AND SLAMMING ON THE BRAKES THE LAST ONE I WAS ON THE HIGHWAY AND THERE WAS A SEMI BEHIND ME THAT SLAMMED ON BRAKES AND ALMOST CAUSED A MAJOR ACCIDENT.........DONT FEEL COMFORTABLE WITH MY FAMILY IN THIS ROGUE ANYMORE!!!!!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11318485March 17, 2020
UNKNOWN OR OTHER
THE FRONT PART OF MY PANORAMIC SUNROOF SHATTERED UNEXPECTEDLY, AS I WAS DRIVING APPROX 60MPH ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318486March 17, 2020
UNKNOWN OR OTHER
THE FRONT PART OF THE PANORAMIC SUNROOF SPONTANEOUSLY COLLAPSES AND SHATTERED ON ME AS I WAS DRIVING APPROX 60MPH ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318213March 16, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIRBAG WARNING LIGHT ILLUMINATED WITH OR WITHOUT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM LOCATED AT (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105 (877) 607-8584) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIRBAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE CONTACT REFERENCED THE NHTSA CAMPAIGN NUMBER: 16V2440000 (AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318122March 15, 2020
SERVICE BRAKES
FORWARD EMERGENCY BRAKING SYSTEM, APPLIED HARD BREAKS AT 40MPH, BRING US TO AN ABRUPT REDUCTION IN SPEED TO 15MPH. THIS HAPPENED DRIVING OVER A RAIL ROAD TRACK THAT IS EMBEDDED IN THE TAR, NO TRAFFIC IN FRONT FOR 1/4 MILE, 9AM FULL SUNLIGHT. I ALSO NOTICE THE FORWARD EMERGENCY BRAKING WARNING LIGHT COMES ON ERRATICALLY FLASHING FOR DIFFERENT PERIODS OF TIME, THIS HAS BEEN ON THE HIGHWAY AND CITY ROADS, IT HAPPENS WITH NO VEHICLES OR ANY OBSTRUCTION IN FRONT OR SIDE OF MY VEHICLE, IT HAPPENS ON OVERCAST DAY OR FULL SUN. A SECOND INCIDENT OCCURRED WHILE I WAS DRIVING AT 50MPH ON A 3 LANE HIGHWAY. I WAS IN THE MIDDLE LANE AND A TRACTOR TRAILER WAS PASSING ON MY RIGHT SIDE, WHEN THE CAB WAS JUST PAST MY HEADLIGHTS, MY NISSAN ROGUE HIT THE BREAKS HARD ENOUGH THAT IT LURCHED US UNSUSPECTINGLY FORWARD, THIS HAPPENED WHILE I HAD MY FOOT ON THE ACCELERATION PEDDLE. LASTLY I HAVE NOTICED WHILE USING THE CRUISE CONTROL AND THE VEHICLE IS GOING DOWNHILL, EASING THE ACCELERATOR EVER SO SLIGHTLY THAT THE FORWARD EMERGENCY BREAKING WARNING LIGHT WILL ILLUMINATE, BUT NOT EVERY TIME. I WOULD NOTE I LIVE IN FLORIDA AND WHEN I SAID DOWNHILL, I ONLY MEAN A SLIGHT DECLINE, WE ARE AT SEA LEVEL, FLAT LAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317838March 13, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED UPON MAKING A TURN THE VEHICLE SLOWED DOWN INDEPENDENTLY WITH THE AEB WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. LOYALTY NISSAN LOCATED AT (16301 LOYALTY WAY, CHESTER, VA 23831) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO BRING THE VEHICLE BACK TO THE DEALER IF THE WARNING LIGHT APPEARED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,973. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317862March 13, 2020
SERVICE BRAKES, SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR, FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS BRAKING DUE TO THE FORWARD COLLISION WARNING ERROR ILLUMINATED. THE CONTACT MENTIONED THAT THERE WAS NOTHING IN FRONT THE VEHICLE WHEN THE ERROR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCDONOUGH NISSAN LOCATED AT (1775 AVALON PKWY, MCDONOUGH, GA 30253) WHERE IT WAS DIAGNOSED THAT THERE WAS OBSTRUCTION OF CHASSIS SENSOR AND THAT THE CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO MCDONOUGH NISSAN 1775 AVALON PKWY, MCDONOUGH, GA 30253 WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,171.*LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317879March 13, 2020
CHILD SEAT:TETHER: STRAP/WEBBING, CHILD SEAT:MATERIAL/PADDING, CHILD SEAT:HARNESS:STRAP/WEBBING
ON 11/13/19 AT 06:18 A 2016 NISSAN ROGUE SWERVED LEFT, THEN RIGHT, STRUCK A UTILITY POLE HEAD ON AT 30 MPH. DRIVER HAD MINOR ABRASIONS. TWO CHILDREN IN BACK BOTH IN FF CAR SEATS SECURED W LOWER ANCHOR TETHER.*DT*DT*DT*DT*DT*DT*DT*DT*JB*DT REAR PASSENGER SIDE: 2Y2M MALE IN COSCO ALPHA OMEGA ELITE (DOM 5/17/2011) W/ MINOR INJURIES FEW ABRASIONS, BRUISES ON HEAD, BIT TONGUE. REAR DRIVERS SIDE: 4Y0M MALE 42 INCHES (38.5LBS DURING LAST EXAM, APPROX 2 MO. PRIOR) IN BRITAX FRONTIER CLICKTIGHT XE WHOSE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL. 4Y/O INITIALLY CRYING & WHIMPERING BUT QUICKLY UNRESPONSIVE WENT INTO CARDIAC ARREST AT SCENE. EVENTUALLY REVIVED, BUT DECLARED BRAIN DEAD. REMOVED FROM LIFE SUPPORT 11/15. AUTOPSY CONCLUDES CHILD DIED OF MULTIPLE BLUNT FORCE INJURIES: ACUTE SUBDURAL & SUBARACHNOID HEMORRHAGE, CEREBRAL SWELLING W/ HERNIATION, HIS, SKULL FXS, PULMONARY CONTUSIONS CAR SEATS REMAINED INSTALLED. EVALUATED IN-VEHICLE 11/14 BY MSP OFFICER WHO IS CPST. NOTED: FRONTIER INSTALLED USING LA STRAP WHICH WAS PROPERLY ATTACHED, ROUTED, & LOCKED TO THE VEHICLE SLAG, TETHER STRAP PROPERLY ROUTED UNDER HER AND ATTACHED TO TA. APPROX. 4 IN. OF SIDE TO SIDE & FORWARD MVMT OF FRONTIER. FROM OFFICERS REPORT: THE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL, CAUSING THE HARNESS AND ADJUSTABLE PORTION OF THE SEAT TO COME FORWARD, WITH THE FRAME STILL BEING ATTACHED TO THE VEHICLE. WHEN THE CHILD WAS FIRST CONTACTED AFTER THE CRASH IT WAS DESCRIBED TO OFFICERS THAT HE WAS "HUNCHED OVER". (BRITAX THEN UNINSTALLED) I OBSERVED BROKEN PIECES TO INCLUDE A METAL SPRING AND PLASTIC PARTS ON THE VEHICLE SEAT, UNDERNEATH THE CSS. THESE PARTS WERE BROKEN FROM THE BRITAX SAFETY SEAT. FURTHER DAMAGE WAS FOUND TO THE SHELL OF THE SEAT, TO INCLUDE THE HARNESS ROUTING PATH AND MULTIPLE LOCATIONS TO THE REAR OF THE SEAT. THE ADJUSTABLE PORTION FOR THE HEAD PROTECTIVE PORTION WAS COMPLETELY DISLODGED FROM THE SHELL. *CW*JB*JB*JB *JS 11319247*JB*JB*JB*JB*JB*DT*JB*JB
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
1
#11317715March 12, 2020
SERVICE BRAKES
I WAS DRIVING APPROXIMATELY 40MPH ON A CITY STREET STRAIGHT THROUGH AN INTERSECTION IN WHICH I HAD A GREEN LIGHT WHEN MY NISSAN ROGUE ALERTED ME MY AEB WAS ACTIVATING EVEN THOUGH THERE WERE NO OTHER CARS AROUND ME. MY CAR SUDDENLY SLAMMED ON THE BRAKES, FORCING IT TO MAKE A GRINDING SOUND, AND CAME TO AN ABRUPT STOP IN THE MIDDLE OF THE INTERSECTION. I WOULD LIKE TO NOTE THAT WHEN I TOOK MY CAR TO A NISSAN DEALERSHIP A FEW DAYS AFTER THE INCIDENT TO FLASH THE ECU (WHAT I FOUND ONLINE AS THE SOLUTION PER NISSAN), THE NISSAN DEALERSHIP TOLD ME THEY COULD NOT CORRECT THE ISSUE UNLESS THE ROGUE WAS CURRENTLY MALFUNCTIONING DESPITE NISSAN ISSUING A STATEMENT SAYING THEY HAD INFORMED ALL THEIR DEALERSHIPS OF THE ISSUE AND SOLUTION. I FOUND THIS EXTREMELY UNSAFE THAT THE DEALERSHIP WAS NOT WELL-INFORMED ON THIS SAFETY ISSUE. FORTUNATELY, I CONTACTED ANOTHER NISSAN DEALERSHIP WHO WAS INFORMED OF THE ISSUE AND WILL FLASH THE ECU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317601March 11, 2020
AIR BAGS
FROM 01/18/2018 TO 03/10/2020 MY CAR HAS BEEN IN THE CARMAX MAINTENANCE AND THE LOCAL NISSAN DEALERSHIP A TOTAL OF SIX TIMES. THEY HAVE TORN MY CAR APART REPLACING THE ROOF AIRBAGS TWICE, THE WIRING HARNESS TWICE AND THE OTHER AIR BAGS AND EACH TIME THEY SAY THE FIXED THE PROBLEM ONLY TO HAVE THE AIRBAGS WARNING LIGHTS COME BACK ON. CURRENTLY IT'S ON WARNING ME I HAVE A PROBLEM WITH MY AIRBAGS LESS THE 160 MILES SINCE LAST REPAIR. THIS IS A SAFETY ISSUE!!! PLEASE RESPOND.!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317617March 11, 2020
EXTERIOR LIGHTING
LEFT TAIL LIGHT/RUNNING LIGHT IS OUT, REPLACED BULBS AND FUSES BUT STILL NOT WORKING, COULD BE WIRING HARNESS UNCERTAIN AT THIS POINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317308March 10, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED SMOKE FROM THE FRONT PASSENGER DASHBOARD. THE AIR BAG LIGHT ILLUMINATED AND FLASHED. THE VEHICLE WAS TOWED TO THE MOMENTUM NISSAN (2545 AUTO MALL PKWY, FAIRFIELD, CA 94533) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR BURNED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11317436March 10, 2020
AIR BAGS
THE PASSENGER AIRBAG IS NOT WORKING, THE PASSENGER AIRBAG RED LIGHT COMES SINCE FEB 01 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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