Nissan Murano Complaints

5,967 consumer complaints on file.

#10262214March 18, 2009
ENGINE AND ENGINE COOLING
SERVICE ENGINE SOON LIT UP 3X. FIRST 2 WAS COVERED BY WARRANTY. THIRD TIME HAD TO PAY AROUND $100 JUST TO CHECK. TURNS OUT THERE'S COMPUTER IS SENSING GAS VAPOR LEAK BUT WHEN CHECKED, TURNED OUT NO LEAK BUT HAD TO PAY JUST TO CHECK. RIPOFF! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262267March 18, 2009
SEATS
DRIVER'S CAR SEAT BROKE ON 2005 NISSAN MURANO. $1000.00 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262386March 18, 2009
SEATS
I'VE BEEN HAVING A PROBLEM WITH THE POWER DRIVER'S SEAT IN MY '05 NISSAN MURANO. IT IS LOOSE AND SHIFTS SIDE TO SIDE WHEN I TURN CORNERS. I CONTACTED MY DEALER AND THEY SAID THAT THE LIFTER LINK SLIDE ASSEMBLY WAS BROKEN AND WOULD NEED TO BE REPLACED AT THE TUNE OF $600. THERE IS A TSB (TECHNICAL SERVICE BULLETIN) OUT ON THIS EXACT PROBLEM. SINCE MY VEHICLE IS OUT OF WARRANTY, NISSAN NORTH AMERICA HAS REFUSED TO FIX IT AND THEREFORE, OWN UP TO THIS SAFETY ISSUE. I WOULD HATE TO SEE WHAT WOULD HAPPEN DURING A CRASH. PLEASE RECALL THIS ISSUE BEFORE ANYONE LOOSE THEIR LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262199March 17, 2009
SEATS
NISSAN MURANO 2006 MODEL, SEAT ASSEMBLY BRACKET BROKE (PART # 87450-CA68A )... AND AS I CHECKED I FOUND OUT THAT IT HAS HAPPENED WITH MANY OTHER MURANO GUYS AS WELL... THIS IS DANGEROUS IF IT BREAKS AGAIN WHILE DRIVING AND LOOKS LIKE A FAULTY PART, SPENT AROUND 500 DOLLARS TO GET OT DONE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261862March 15, 2009
SEATS
THE BRACKET HOLDING THE DRIVER'S SEAT IN THE REAR LEFT SECTION OF THE SEAT HAS BROKEN. THE CAR HAS 41,000 MILES AND IS A 2006 NISSAN MURANO. I DID SOME RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM. THE RESULT IS A SEAT THAT NOW LEANS AND IS ONLY CONNECTED TO THE MOUNTING POINTS AT 3 LOCATIONS INSTEAD OF 4. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261804March 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
IN FEBRUARY 2008 DURING AN OIL CHANGE, FLUID LEAK WAS DISCOVERED BETWEEN CVT (TRANSMISSION) AND TRANSFER CASE. ON 2/5/08 DEALER MADE FIRST ATTEMPT TO REPAIR. THEY STATED THAT SOME CVT BOLTS WERE LOOSE AND WERE TIGHTENED. VEHICLE WAS RETURN TO ME AS FIXED (MILEAGE 11303). ON 5/12/08, VEHICLE WENT BACK TO DEALER FOR SCHEDULED 15K MAINTENANCE WHERE THEY FOUND IT STILL LEAKING. NEW TRANSFER CASE WAS ORDERED AND VEHICLE WENT BACK IN FOR INSTALLATION ON 5/15/08. ON 6/10/08, DURING A 3 WEEK VACATION IN BRITISH COLUMBIA, CANADA, VEHICLE SUDDENLY LOST POWER ON THE HIGHWAY DURING BUSY COMMUTE TRAFFIC AND MADE CLUNKING NOISES. PULLED OFF HIGHWAY AND CALLED NISSAN N.A. AND TOWED TO NISSAN DEALER IN VICTORIA. DEALER DETERMINED THAT DUE TO HUMAN ERROR, PROPELLER (DRIVE) SHAFT WAS NOT PROPERLY TIGHTENED DOWN DURING TRANSFER CASE INSTALL AND HAD FALLEN OFF THE CAR. VEHICLE REPAIRED AND EXPENSES REIMBURSED BY DEALER IN CALIFORNIA. IN MARCH 2009, OIL CHANGE AGAIN REVEALED TRANSFER CASE LEAKING. DEALER ATTEMPTED TO REPLACE TC SEAL BUT FOUND TC DAMAGED DUE TO MISSING VENT TUBE. DEALER REPLACED WITH ANOTHER TRANSFER CASE ON 3/9/09. THIS IS A KNOWN ISSUE COMMON WITH AWD MURANOS. I HAVE PERSISTENTLY CHECKED FOR SIGNS OF LEAKS. OTHER OWNERS HAVE NOT BEEN AS DILIGENT AND HAVE EXPERIENCE NUMEROUS FAILURES DURING OPERATION ON THE ROAD. THIS IS A DANGER AS VEHICLE WILL STALL AND FAIL ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261815March 14, 2009
SEATS
MY 2003 NISSAN MURANO SE AWD DRIVER SIDE SEAT TRACK BROKE AND CAUSES IT TO ROCK BACK AND FORTH. THIS POOR MANUFACTURED SEAT WILL COST ME $1000.00 PLUS TO REPLACE AND THIS IS A HAZARD OVERLOOKED BY MANY NISSAN MURANO OWNERS, BUYERS AND NHTSA. THERE SHOULD BE A MASSIVE RECALL ON THESE SEATS IMMEDIATELY. SEE CONSUMER COMPLAINTS: - HTTP://WWW.NISSANMURANO.ORG/FORUMS/SHOWTHREAD.PHP?THREADID=1548 - HTTP://WWW.JUSTANSWER.COM/QUESTIONS/17ERA-2005-NISSAN-MURANO-BROKEN THIS IS A POTENTIALLY DANGEROUS SITUATION FOR ALL MURANO OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261701March 13, 2009
VISIBILITY
DRIVER'S SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION. VISOR CONSTANTLY FALLS DOWN OBSCURING MY VISION WHILE DRIVING. I HAVE READ HUNDREDS OF BLOGS AND FORUMS WHERE THIS IS HAPPENING TO OTHER MURANO OWNERS. NOW THE VISOR WILL NOT EVEN STAY UP. I HAD TO REMOVE IT. DEALERSHIP WANTS 400$ TO REPLACE IT. THIS IS DEFINITELY A DESIGN FLAW WITH THIS VISOR. NISSAN SHOULD ISSUE A RECALL. THIS IS A MECHANICAL FLAW INSIDE THE VISOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261608March 12, 2009
SEATS
DRIVERS SEAT FRAME SNAPPED. SEEMS TO BE HAPPENING A LOT WITH OTHER MURANO OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261687March 12, 2009
SEATS, STRUCTURE:FRAME AND MEMBERS
MY NISSAN MURANO DRIVERS SEAT FRAME BROKE. THE SEAT FLOPPED AROUND AND I ALMOST LOST CONTROL OF THE CAR. I WAS DRIVING ON A TWO LANE VERY CURVE ROAD AT THE TIME. THE SEAT DROPPED TO THE LEFT AND THE SEAT BACK WENT BACKWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261512March 11, 2009
VISIBILITY
THE SUN VISOR ON THE DRIVERS SIDE OF MY 2007 NISSAN MURANO WILL NOT STAY IN THE UP POSITION; THEREFORE, CAUSING ME DRIVING HAZARD. I CONTACTED NISSAN AND THEY WANT $400 FOR THE REPLACEMENT PART. AFTER DOING SOME RESEARCH ONLINE, I AM FINDING THAT THERE ARE MANY MURANO OWNERS EXPERIENCING THE SAME PROBLEM. I BELIEVE THAT THE PART NISSAN USED MUST BE DEFECTIVE. I EVEN ASKED SOMEONE IN MY OFFICE THAT ALSO OWNS A MURANO AND HE TOO IS HAVING THE EXACT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261416March 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ON THE FREEWAY AND BEGAN TO TAKE THE EXIT . STOPPED AT THE LIGHT TO TURN LEFT AND THE CAR HAD NO POWER. THE GAS PEDAL WAS TO THE FLOOR AND NOTHING HAPPENED. I TURNED THE CAR OFF , SAT A FEW MINUTES, STARTED THE CAR UP AND CREPT INTO THE INTERSECTION, TRYING TO CROSS THE HIGHWAY, MADE IT TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AGAIN, SAT ABOUT 5 MINUTES AND THEN AGAIN STARTED IT UP. IT TRAVELED MAYBE A HALF A BLOCK, STOPPED, TURNED THE KEY OFF, SAT IN THE HIGHWAY (VERY DANGEROUS) AND PRECEDED TO TRAVEL ANOTHER BLOCK TO MY DESTINATION. PARKED THE CAR AND CALLED A TOW TRUCK TO GET IT BACK HOME AND TO THE NISSAN DEALER. HE HAS JUST CALLED AND SAID IT IS THE TRANSMISSION AT A COST OF 4500.00 DOLLARS. I CAN'T BELIEVE IT, THE CAR HAS ONLY 87000 MILES ONE IT. AFTER READING MANY DISCUSSION GROUPS ON THE INTERNET I FIND THAT ALOT OF OWNERS OF THE 2003 MURANO HAVE HAD THE SAME PROBLEM. WE CALLED NISSAN AND THEY WILL NOT DO ANYTHING FOR US. WE NEED TO BAN TOGETHER AND GET SOME ACTION. I DON'T KNOW HOW A COMPANY CAN GET AWAY WITH THIS. TOO MANY INCIDENTS TO IGNORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261120March 9, 2009
VISIBILITY
I HAVE A 2005 NISSAN MURANO WHOSE SUN VISORS DROP DOWN UNEXPECTEDLY TO BLOCK THE DRIVERS VISION. I'VE CHECKED MANY ON-LINE FORUMS AND HAVE FOUND THIS TO BE A VERY COMMON PROBLEM. I'VE ALSO CONTACTED NISSAN THE DEALER REFUSES TO CORRECT IT EVEN THOUGH IT IS A SAFETY ISSUE AND THE COMPANY WEB SITE COMPLAINT FORM PROCESS DOESN'T REPLY. THIS WILL CAUSE SERIOUS ACCIDENTS WHY WAIT FOR PEOPLE TO DIE BEFORE ACTION IS TAKEN TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261282March 9, 2009
SEATS
I WAS DRIVING MY 2006 NISSAN MURANO (PURCHASED NEW JANUARY 2006) WITH ABOUT 45K MILES ON IT WHEN---WHILE DRIVING, THE DRIVERS SEAT ROCKED TO THE LEFT/LEFT REAR, CLEARLY BROKEN. SIDE-TO-SIDE LURCHING MOVEMENT OF THE SEAT HAPPENS CONSTANTLY. I TOOK IT TO THE NISSAN DEALERSHIP WHERE I BOUGHT THE CAR IN CEDAR RAPIDS IOWA. THEY TOLD ME THE DRIVERS SEAT TRACK WAS BROKEN AND GAVE AN ESTIMATE OF $1,035.09 TO REPAIR. THIS INCLUDED $675.30 DRIVERS SEAT TRACK PART. THE PART NUMBER LISTED ON THE ESTIMATE WAS 87450-CA06A THIS WAS NOT COVERED UNDER WARRANTY DUE TO MILEAGE (47K AT TIME OF THEIR DIAGNOSIS). THIS HAS TO BE A MAJOR SAFETY CONCERN, PARTICULARLY IF ANY ACCIDENT OCCURRED, AT WHICH TIME A SECURED SEAT WOULD BE IMPERATIVE. I CAN'T IMAGINE THAT THIS BASIC EQUIPMENT HAS A LIFESPAN OF LESS THAN THREE YEARS, YET WHEN I RESEARCHED THIS INCIDENT ONLINE, I FOUND MANY, MANY COMPLAINTS OF THE SAME "BROKEN SEAT" IN 2006 AND 2005 MURANO MODEL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261296March 9, 2009
SEATS
I HAVE A 2004 SE NISSAN MURANO AND THE DRIVER SEAT HAS BROKEN. I WAS DRIVING MY MURANO WHILE COMING TO A TURN AND HEARD A LOUD SNAP SOUND WHILE IMMEDIATELY MY DRIVER SEAT WENT LEFT AGAINST THE DRIVER DOOR MAKING IT HARD TO CONTROL THE WHEEL. I COULD HAVE HAD A WRECK TRYING TO BRACE AND CONTROL MY BALANCE OF THE CAR. I AM 179 POUNDS AND WEIGHT COULD NOT HAVE PLAYED A FACTOR IN THIS SEAT DEFECT DO TO READING MANY, MANY COMPLAINTS ABOUT THIS SAME ISSUE HAPPENING TO NISSAN MURANO OWNERS. THE METAL ASSEMBLY BRACKET HAS BROKEN I LATER DISCOVERED. I HAVE CONTACTED NISSAN AND IT IS NOT UNDER WARRANTY AND TO HAVE REPAIR IS ESTIMATED AT 1,000 DOLLARS. THIS IS OUTRAGEOUS!!! THERE NEEDS TO BE A RECALL ON THIS PART BY IDENTIFYING IT AS A SAFETY HAZARD AND COULD COST SOMEONE THEIR LIFE !!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260978March 6, 2009
SEATS
DRIVER SEAT METAL FRAME THAT HOLDS SEAT IN IS BROKEN (NISSAN CALLS IT A SEAT ADJUSTMENT FRAME). THE FRAME BROKE AT ABOUT 40,000+ MILES GIVE OR TAKE. WHEN YOU TURN THE CORNER OR LEAN TO ONE SIDE WHILE DRIVING, THE ENTIRE SEAT ROCKS BACK AND FORTH, IT LIFTS UP ON ONE SIDE AND FALLS BACK DOWN. IT'S JUST A MATTER OF TIME BEFORE THE STRESS PUT ON THE OPPOSITE SIDE BREAKS IT TOO. THIS IS EVERY TIME IT IS DRIVEN, REGARDLESS OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260785March 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE OWNED 2003 NISSAN MURANO FOR 5 YEARS AND HAVE 110,000 MILES ON IT..IT HAS NOW SOME TRANSMISSION PROBLEMS....WHEN STARTING FROM A STOP, THE TRANSMISSION HESITATES AND THEN LURCHES FORWARD. THIS IS DANGEROUS AS IF AT A STOP LIGHT, YOU STEP ON GAS AND NOTHING HAPPENS....THEN SUDDENLY THE CAR LURCHES FORWARD VIOLENTLY.. THIS IS HAPPENING MORE FREQUENTLY, AND IS BECOMING VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260809March 5, 2009
SEATS
DRIVER'S SEAT ON 2005 NISSAN MURANO BECAME WOBBLY-LOOSE DURING COURSE OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260862March 5, 2009
SEATS
RECENTLY PURCHASED A 2006 NISSAN MURANO. I THOUGHT MY SEAT WAS NOT ADJUSTED PROPERLY, BUT I NOW REALIZE THE SEAT IS BROKEN. THE SEAT LEANS TO THE LEFT SO MUCH, THAT IT MAKES IT VERY UNCOMFORTABLE TO DRIVE. THIS IS RIDICULOUS ON A CAR WITH 40,000 MILES AND JUST THREE YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260620March 3, 2009
SEATS
2003 MURANO, DRIVER SEAT BRACKET SUPPORT FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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