Nissan Murano Complaints

5,967 consumer complaints on file.

#10277446July 20, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE AND SMOKE ABNORMALLY. THE CONTACT NOTICED A HOLE IN THE ENGINE AS IF IT HAD BEEN PUNCTURED BY A COMPONENT. SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 111,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10277304July 18, 2009
SEATS
2006 NISSAN MURANO. FRONT DRIVER'S 8-WAY POWER SEAT. MY WIFE TOLD ME THAT ONE SIDE OF THE SEAT, THE RIGHT (TRANSMISSION SELECTOR) SIDE, WAS JAMMED AND WOULD NOT MOVE FORWARD AND BACK CAUSING THE SEAT TO "PIVOT" IN POSITION. I COULD NOT SEE AN FOREIGN OBJECT STUCK UNDER THE SEAT THAT WOULD CAUSE THIS SO I TOOK IT TO THE LOCAL CHRYSLER DEALER. THEY TOLD ME THAT THE GEARS THAT MESH TOGETHER TO DIRECT THE MOVEMENT OF THE SEAT WERE STRIPPED AND THAT THE ENTIRE 8-WAY RACK MECHANISM HAD TO BE REPLACED, TO THE TUNE OF OVER $900.00!!. THE SERVICE TECH SAID THAT THIS WAS A COMMON PROBLEM ON THE MURANO AND IS USUALLY CAUSED WHEN THE DRIVER LEANS BACK HARD AGAINST THE BACK OF THE SEAT AND LIFTS UP HIS OR HER FANNY, AS WHEN ENTERING THE VEHICLE AND ADJUSTING PANT LEGS OR A DRESS BEFORE STARTING TO DRIVE (SOMETHING EVERYONE DOES ALL THE TIME). AFTER RELUCTANTLY PAYING TO HAVE THIS WORK DONE I TOOK THE OLD SEAT RACK HOME AND TOOK IT APART. SURE ENOUGH, TWO GEARS ON THE RIGHT-HAND SIDE OF THE RACK WERE STRIPPED OF SEVERAL WORM-TEETH, HOWEVER, THE GEARS THEMSELVES ARE LESS THAN 1/2" IN DIAMETER AND MADE OF CHEAP NYLON! YOU WOULD THINK THAT THESE WOULD BE MADE OF METAL. ALSO, THE GEARS THEMSELVES COULD BE REMOVED QUITE EASILY FROM THE ASSEMBLY. I DON'T UNDERSTAND AT ALL WHY THE ENTIRE SEAT ASSEMBLY HAD TO BE REPLACED EXCEPT AS A PROFIT MAKER FOR THE DEALER. AFTER SEEING ALL OF THE EXACT SAME COMPLAINTS ON THIS PARTICULAR VEHICLE ON VARIOUS CAR COMPLAINT WEB-SITES IT IS OBVIOUS THAT NISSAN SHOULD BE REQUIRED TO RECALL THESE VEHICLES AND REPLACE THESE DEFECTIVE GEARS.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276823July 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY PROBLEM STARTED WHEN I WAS TOWING A TRAILER.AFTER ABOUT A HALF HOUR OF TRAVELING ON AN EXPRESSWAY AT HIGH SPEED 50 TO 55 MPH, I WOULD NOTICE A DRASTIC LOSS OF POWER. I WOULD BE IN THE PASSING LANE ATTEMPTING TO PASS A SLOW MOVING VEHICLE AND I WOULD LOSE POWER TO THE POINT I WOULD HAVE TO DECELERATE AND BACK OFF AND GET BACK IN BEHIND THE SLOW MOVING VEHICLE. THIS WOULD CREATE A VERY DANGEROUS SITUATION ON THE FAST MOVING HIGHWAY. I WOULD HAVE TO THEN PULL OVER AND STOP TO ALLOW THE VEHICLE TO COOL AND I COULD THEN CONTINUE FOR ANOTHER HALF HOUR OR SO. I BROUGHT MY VEHICLE INTO THE NISSAN DEALERSHIPS IN FORT MYERS FLORIDA AND CLEARWATER FLORIDA BUT THEY WERE NEVER ABLE TO DIAGNOSE MY PROBLEM. I SOLD MY TRAILER TO AVOID THE DANGER OF TOWING. ...THEN MORE RECENTLY I STARTED EXPERIENCING A SIMILAR PROBLEM WITHOUT TOWING A TRAILER...WHEN ENCOUNTERING STOP AND GO TRAFFIC ON AN EXPRESSWAY MY MURANO WILL NOT RESPOND TO THE GAS PEDAL FOR ABOUT AN INCH OR TWO THEN SUDDENLY THE CAR WILL LURCH FORWARD ALL AT ONCE. THIS IS VERY DANGEROUS AS IF I AM NOT CAREFUL I COULD REAREND THE CAR IN FRONT OF ME. AS THE PREVIOUS PROBLEM IT DOESN'T DO IT ALL THE TIME AND THE DEALER TELLS ME THEY CANT FIX IT UNLESS IT IS DOING IT. I AM PERPLEXED BY THIS WHEN I WENT ON LINE AND FOUND ALL THE PEOPLE WITH 03 MURANOS THAT ARE HAVING THE SAME PROBLEMS AS I AM. THERE IS NO SINGLE DATE OF INCIDENT THIS IS AN ONGOING THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276921July 15, 2009
LATCHES/LOCKS/LINKAGES
1. THERE WERE NO EVENTS THAT LEAD UPTO THE FAILURE OF THE LOCKING MECHANISM. 2. THE FAILURE STARTED AUTOMATICALLY. THERE IS A PROBLEM IN THE LOCKING ACTUATOR. THE LOCK SWITCH DOES NOT LOCK THE DOOR EVEN THOUGH THE SWITCH IS PRESSED AND THE LOCKING SOUND IS HEARD. THIS MAKES PERSONAL SAFETY A BIG CONCERN. IF THE DOOR IS UNLOCKED WHEN THE LOCKING SWITCH IS PRESSED, IT CAN STILL BE OPENED FROM THE OUTSIDE. IN ENVIRONMENTS WHEN PERSONAL SAFETY IS OF STRONG CONCERN, THERE SHOULD BE SOME SENSE OF FEELING SECURED WITHIN THE CAR WHEN THE DOOR IS "LOCKED." SOMEONE COULD BE HURT, ROBBED, CARJACKED, OR EVEN MURDERED BECAUSE OF A SIMPLE LOCKING MECHANISM FAILURE. THIS FAILURE IS ALL AROUND WITH MANY CARS HAVING ALL 4 DOOR LOCKS FAIL AT ONCE ACROSS ALL NISSAN CAR/SUV/TRUCK MODELS. THE REPLACEMENT COST FOR 4 ACTUATORS FROM THE NISSAN DEALERSHIP IS $1600. THIS IS A SAFETY CONCERN AND A RECALL SHOULD BE MADE FOR ALL NISSAN MURANOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276506July 13, 2009
FUEL SYSTEM, GASOLINE
2004 NISSAN MURANO GASOLINE FILLING TUBE AND VALVE DEFECTIVE. FAILED STATE INSPECTION EMISSIONS TEST. INDICATED DEFECTIVE VALVE. RESULTS IN $416 FILLING TUBE AND VALVE REPLACEMENT. FUEL LEAKS OUT OF VALVE WHEN FILLING. VALVE IS ALL RUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276475July 12, 2009
LATCHES/LOCKS/LINKAGES
I HAVE A 2005 NISSAN MURANO, PURCHASED IN 2005. RECENTLY I HAVE BEEN HAVING PROBLEMS WITH THE RIGHT FRONT PASSENGER DOOR AND HATCHBACK NOT LOCKING OR UNLOCKING BY USE OF THE FOB. THE RIGHT FRONT PASSENGER DOOR DOES NOT HAVE A KEY LOCK AND APPARENTLY WHEN THIS DOOR LOCK MOTOR IS NOT LOCKING OR UNLOCKING, NEITHER IS THE REAR HATCH. I BELIEVE THAT THIS IS A SAFETY ISSUE AND NHTSA SHOULD FOURCE NISSAN TO RECALL ALL THEIR VEHICLES WITH THIS PROBLEM FOR REPLACEMENT W/O COST TO THE CONSUMER. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT IS IMPERATIVE NO ONE SHOULD HAVE ACCESS TO THE VEHICLE. IF ANYONE CAN SIMPLY OPEN THE DOOR TO BAIN ACCESS, CARJACKING, INJURY OR EVEN AN ASSAULT IF MUCH EASIER FOR THE PERPERTRATORS. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT AND ELIMINATES SOME OF THESE TERRIFYING SCENARIOS. NISSAN, KNOWING THERE IS A SECURITY AND POSSIBLY SAFETY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THESE VEHICLES FOR CONSUMER PROTECTION AND SAFETY, IS NEGLIGENT. THEIR ACTION WILL OPEN THE DOOR TO A CLASS ACTION LAWSUIT SHOULD SOMEONE BE MURDERED, ROBBED, RAPED OR ASSAULTED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE APPARENT LOCKING SOUND. REMEMBER, IN THIS CASE THERE ARE NO OBVIOUS INDICATIONS THE DOOR ISN'T LOCKED, WHEN IT REALITY IS AN "OPEN DOOR" WITH THE OCCUPANTS EASY TARGETS. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK AND OTHER TIMES THEY DON'T. IN EMERGENCIES IT IS IMPORTANT TO BE ABLE TO UNLOCK DOORS IMMEDIATELY. DURING A CRISIS SITUATION THE DRIVER AND PASSENGERS USE THE DOOR ROCKER BUTTON TO UNLOCK THE DOORS, THE LOCKING/UNLOCKING SOLENOID OR ACTUATOR MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCIES. NISSAN'S USUAL QUOTE OF $1600.00 TO REPAIR AND REPLACE ALL THE DOOR LOCK AND ACTUATORS IS RIDICULOUS, AND SHOULD BE A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276413July 11, 2009
VISIBILITY
2006 NISSAN MURANO W/ 35,000 MI. - DRIVER'S SIDE SUN VISOR WON'T STAY IN POSITION- VERY DANGEROUS- SUN IN EYES AND MUST HOLD IT IN PLACE. DEALER WANTS OVER $400.00 TO REPLACE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276182July 9, 2009
SEATS
MY WIFE WAS DRIVING DOWN THE ROAD AND MADE A LEFT HAND TURN AND THE DRIVER'S SEAT SUDDENLY TIPPED TO THE RIGHT. WHAT HAD HAPPENED IS THE SEAT TRACK BROKE ON THE LEFT SIDE AND MUST NOW BE REPLACED. CONSEQUENTLY, THE SEAT TIPS TO THE RIGHT EVERY TIME YOU MAKE A LEFT HAND TURN. IT TILTS TO THE LEFT WHEN SITTING IN IT. I BELIEVE THAT IF WE WERE TO GET IN AN ACCIDENT PRIOR TO THE REPAIR THE SEAT WOULD DISLODGE FROM ITS MOUNT. WE HAD THE DEALER CHECK OUT THE PROBLEM AND THE SEAT TRACK ASSEMBLY IS AVAILABLE FOR ORDER AND REPLACEMENT. IT WILL TAKE 2-4 DAYS TO RECEIVE THE PART. THIS VEHICLE IS ONLY THREE YEARS OLD, THE REPAIR IS OVER $800 AND NOT WARRANTIED PAST 36,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276199July 9, 2009
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE DRIVER'S SEAT BEGAN MOVING FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BASE NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, SHE NOTICED THAT THE SEAT WAS NOT POSITIONED PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 57,472.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276282July 9, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A MURANO WHERE THE AIR INTAKE KEEPS COMING LOOSE AND WON'T STAY THEREFORE MAKING THE CAR STALL ON THE INTERSTATE WHILE TRYING TO PICK UP SPEED. IT'S BEEN FIXED ONCE BUT IT STILL KEEPS HAPPENING. I CAN'T PULL INTO TRAFFIC FOR THE FEAR THE CAR WILL CUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276160July 8, 2009
AIR BAGS
I PURCHASED A NEW 2009 NISSAN MURANO IN JANUARY OF 2009. AFTER 5 MONTHS OF USE AND 7000 MILES THE VEHICLE'S AIRBAG LIGHT CAME ON. THE VEHICLE WAS SENT TO THE SERVICE DEPARTMENT AND NO PROBLEM COULD NOT BE LOCATED AND THE LIGHT WAS RESET. ABOUT TWO WEEKS LATER THE LIGHT CAME ON AGAIN AND AN ADDITIONAL PASSENGER SIDE AIRBAG LIGHT CAME ON. WE RETURNED THE VEHICLE TO THE DEALERSHIP FOR SERVICE AND WE TOLD THE PART WAS ON A NATIONAL BACK ORDER AND IT COULD TAKE SEVERAL DAYS TO 6 MONTHS FOR THE PART TO COME IN. EVEN IF THIS WAS THE PART THAT NEEDED TO BE REPLACED. THE DEALERSHIP THINKS THIS WILL TAKE CARE OF THE PROBLEM BUT CANNOT GUARANTEE IT WILL WORK. THE NATURE OF THIS MALFUNCTION AND THE UNAVAILABILITY OF PARTS FOR REPAIR MIGHT CAUSE PROBLEMS FOR OTHER CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276064July 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A NISSAN MURANO 2003. ON JULY 3,2009 AFTER I STOPPED ON A RED LIGHT THE CAR STOPPED WITHOUT WARNING, IT WOULDN'T GO INTO GEAR I TRIED TO ACCELERATE AND IT WOULD NOT RESPOND. AFTER COUPLE TRIES THE CAR WHEN BACK INTO GEAR AND I WAS ABLE TO DRIVE BACK HOME AT ABOUT 5 MILES PER HOUR. BEFORE THIS INCIDENT THE CAR DID NO SHOW ANY SIGN OF DEFECT,THERE WERE NO LIGHT OR WARNING ON THE DASH BOARD AND EVEN AS IT STOPPED THE ENGINE WAS STILL RUNNING AND EVERYTHING IN THE CAR WAS WORKING (AIR CONDITIONER, LIGHTS, RADIO,ETC) I TOOK THE CAR TO THE MECHANIC AND THEY SAID IS SOMETHING WRONG WITH THE TRANSMISSION. I WAS FORTUNATE TO BE IN A RESIDENTIAL AREA, AT A TIME WERE TRAFFIC WAS NO SO BUSY. AT THE TIME OFF THIS INCIDENT MY ENTIRE FAMILY WAS IN THE CAR WITH ME. IF WOULD BEEN IN A HIGHWAY A SUDDEN STOP COULD HAVE CAUSE TRAGIC CONSEQUENCES FOR MY FAMILY AND I. AT THIS TIME I AM LOOKING AT A 6,000 REPAIR BILL, AND NO ANSWER FROM NISSAN TO TAKE RESPONSIBILITY OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276069July 8, 2009
SEATS
MY HUSBAND PURCHASED A NEW NISSAN MURANO IN 2005. IN 2006 WE GAVE THE CAR TO OUR 16 YEAR OLD DAUGHTER. THE VEHICLE HAS 23,000 (!) ON IT. LAST WEEK SHE INFORMED ME THAT HER SEAT "MOVES" WHEN SHE TURNS THE VEHICLE. WE TOOK THE CAR TO CROWN NISSAN AND WAS INFORMED THAT THE "LIFTER LINK" WAS BROKEN AND WOULD NEED TO BE REPLACED AT THE COST OF $600 PARTS AND $250 LABOR. I AM QUESTIONING WHY A NISSAN PRODUCT AND AT 4 YEARS OF AGE WOULD HAVE A BROKEN SEAT??? AFTER RESEARCHING THIS ON THE INTERNET THIS APPEARS TO BE A KNOWN PROBLEM WITH PREVIOUS COMPLAINTS FILED WITH YOUR OFFICE. WHY HAS THIS NOT BEEN ADDRESSED? A SEAT BRACKET BREAKING IS NOT A NORMAL WEAR & TEAR ITEM. I CAN SEE A PATTERN DEVELOPING AND CERTAINLY YOU FOLKS MUST BE ABLE TO ALSO. HOW MANY SEATS/PASSENGERS HAVE BEEN EJECTED FROM WRECKED VEHICLES? HOW PEOPLE HAVE BEEN HUNG BY THEIR SEATBELT IN THE EVENT OF A CRASH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276111July 8, 2009
SEATS
A BRACKET ON THE DRIVER'S SIDE POWER SEAT HAS BROKEN, AND THE SEAT TILTS TO ONE SIDE AND ALSO FORWARD. IT IS LOOSE AND WILL MOVE FORWARD SEVERAL INCHES WHEN I DECELERATE/ACCELERATE OR GET IN/OUT OF THE VEHICLE. THE DRIVER'S SEAT IS NOW VERY LOOSE. THE SEAT MOVES UPON EXIT/ENTERING THE CAR AND WHILE DRIVING. A SMALL SUPPORT BRACKET IS BROKEN AND NISSAN CLAIMS THE WHOLE SEAT ASSEMBLY NEEDS TO BE CHANGED, COST $1000+. IT SEEMS TO ME THAT SEAT BRACKET SHOULD NOT BREAK UNDER NORMAL CONDITIONS AND I WAS VERY SURPRISED WHEN I LOOKED AROUND ONLINE AND FOUND MANY PEOPLE WITH THE SAME PROBLEM. HAVE THE DRIVERS SEAT MOVE AROUND WHILE THE CAR IS MOVING SEEMS TO ME LIKE A SERIOUS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276120July 8, 2009
LATCHES/LOCKS/LINKAGES
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. IT'S ONLY A MATTER OF TIME TILL SOMEONE GETS ROBBED, HURT OR KILLED FROM A MALFUNCTIONING DOOR LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275985July 7, 2009
SEATS
TL*THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER'S SEAT FAILED AND EXTENDED TO THE REAR SEAT. THE CONTACT IMMEDIATELY DROVE TO THE DEALER AND WAS INFORMED THAT THE SEAT COULD BE REPAIRED. THE DEALER WELDED THE SEAT TO THE TRACK AS A TEMPORARY REMEDY. ON JULY 6, 2009, THE SEAT FAILED AGAIN. THE DEALER RECENTLY STATED THAT THEY WOULD NO LONGER WELD THE SEAT BECAUSE THE TRACK NEEDED TO BE REPLACED. THE CONTACT PAID $400 FOR THE WELDING AND $1,400 FOR THE TRACK REPLACEMENT. SHE STATED THAT SHE WOULD NOT REPAIR THE SEAT SINCE THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THEY WOULD MAKE AN AGREEMENT WITH HER TO SPLIT THE REPAIR COST. THEY LATER STATED THAT THEY WOULD GET IN TOUCH WITH HER AND THAT NO RECALLS WERE AVAILABLE; HOWEVER, THE DEALER AND SERVICE MANAGER CONFIRMED THAT THE FAILURES OCCURRED. IF A CRASH HAD OCCURRED, THE INJURIES COULD HAVE BEEN FATAL. THE CONTACT REFUSED TO PAY FOR THE REPAIR AND STATED THAT IF THE SEAT LEANED TOWARD THE AIR BAG SWITCH, THE AIR BAG WOULD DEPLOY. THE STATE ATTORNEY GENERAL IS MAILING HER A PACKET TO REPORT THE FAILURE. THE CONTACT INFORMED THE DEALER THAT SHE WILL GO THE MEDIA ABOUT THE ISSUE. THE MANUFACTURER STATED THAT THIS WOULD BE IRRELEVANT SINCE NO CRASH OCCURRED. THE CONTACT FOUND SEVERAL NHTSA COMPLAINTS AND AN OPEN INVESTIGATION REGARDING THIS ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000 AND CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276037July 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 NISSAN MURANO, CAME TO A HALT IN TRAFFIC STARTED BUCKING, TOOK TO THE DEALER, TRANSFER CASE IS CRACKED $4,300 REPAIR. MY PRIVATE MECHANIC TOLD ME NISSAN ISSUED A SERVICE BULLETIN ON 2003 - 2004 MODELS REGARDING TRANSFER CASE CRACKING, REPLACEMENT WITH 2005 PARTS AND NEW ELECTRICAL SWITCH. I CONTACTED NISSAN CORPORATE THEY SAID THEY WOULD GET BACK TO ME A WEEK LATER THEY ONLY OFFERED THE RESPONSE "WE CAN'T HELP YOU FINANCIALLY AT THIS TIME" AFTER VIEWING POSTS ONLINE THIS IS A COMMON PROBLEM IN 2003 AND 2004 MODELS. THANK GOODNESS MY HUSBAND WAS NOT ON THE INTERSTATE WHEN THE MURANO DECIDED TO DIE. HE COULD HAVE BEEN KILLED. EARLIER THE CAR HAD AN OIL LEAK I TOOK IT TO SEVERAL MECHANICS UNTIL IT WAS FIXED. THIS CAR HAS ONLY 72,000 MILES ON IT, A TRANSFER CASE SHOULD NOT CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275927July 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
TWO MAIN PROBLEMS WITH MY 2004 NISSAN MURANO.... BIGGEST IS BRAKE PROBLEMS. BRAKE PADS AND ROTORS HAVE BEEN REPLACED TWICE AND THERE IS STILL A NOISE WHEN BRAKING ALONG WITH BAD VIBRATION WHEN SLOWING DOWN. THE VIBRATION CAN BE FELT IN THE STEERING WHEEL. ALSO, THERE IS A CLINKING NOISE IN THE ENGINE WHEN TAKING OFF AT SLOW SPEEDS. IT SOUNDS LIKE THE MOTOR IS GOING TO DROP. THIS HAS BEEN TO EXPENSIVE TO FIX, SO I CONTINUE TO DRIVE IT AS IS. VERY UNHAPPY WITH THE QUALITY OF THIS VEHICLE. MANY REPAIRS INCLUDING SMALL THAT AREN'T WORTH HAVING THE VEHICLE. NO DEALER WANTS TO TAKE AS TRADE IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275591July 2, 2009
SEATS
THE DRIVERS SEAT ON MY 2005 NISSAN MURANO S IS DEFECTIVE. THE FRAME UNDER THE SEAT THAT HOLDS THE SEAT TO THE CHASSIS OF THE VEHICLE SOMEHOW BROKE OFF AT ONE OF THE CORNERS. WHEN SITTING IN THE SEAT, THE SEAT ROCKS SIDE TO SIDE. I'VE OWNED THE VEHICLE SINCE OCTOBER 2007, AND THE PROBLEM AROSE ABOUT 6 MONTHS AFTER OWNING THE VEHICLE. THIS ISSUE IS VERY WORRYING BECAUSE IT FEELS AS IF THE SEAT IS NOT HELD ON PROPERLY, AND FEELS AS IF THE SEAT IS GOING TO COMPLETELY COME OFF THE FRAME. I CONTACTED NISSAN AND I WAS TOLD THAT THE ISSUE WILL COST ABOUT $1,000 TO REPAIR BECAUSE ITS NOT COVERED BY NISSAN. THIS PROBLEM NEEDS TO BECOME A RECALL BECAUSE THE PROBLEM SEEMS TO AFFECT THOUSANDS OF NISSAN MURANO OWNERS. THE PROBLEM HAS GOTTEN WORSE AND WORSE AS TIME HAS PASSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275654July 2, 2009
SEATS
WHILE SITTING IN THE DRIVER'S SEAT THE BRACKET THAT HOLDS THE SEAT IN ITS POSITION BROKE. THE SEAT ROCKED BACK AND FORTH CAUSING A SAFETY HAZARD FOR ME WHILE DRIVING THE VEHICLE. TOOK IT TO THE DEALER WAS TOLD THAT IT WOULD COST APPROXIMATELY $1000 OR MORE TO REPAIR. VEHICLE ONLY HAD AT THE TIME APPROX 81,000 MLS. THIS DEFECT SHOULD BE FURTHER INVESTIGATED AND A RECALL ISSUED AS IT APPEARS TO BE A MANUFACTURE DEFECT WITH THE NUMBER OF COMPLAINTS THAT HAVE BEEN SUBMITTED. THOSE WHO HAVE HAD THIS EQUIPMENT REPAIRED AS I HAVE SHOULD BE PROPERLY REIMBURSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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