Nissan Murano Complaints

5,967 consumer complaints on file.

#11762079September 4, 2026
SEAT BELTS
I am the second owner of a 2013 Nissan Murano, purchased from my friend's estate in 2026. Recently, the drivers seat belt was found to be shredding in two places. I did a search for open recalls on seal belt fabrics but there are none. I do not know what to do about it. I have placed thin shipping tape over the rips and tears. It appears that something in the roll up mechanism is tearing the seat belt. Please help me. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762080September 4, 2026
SEAT BELTS
I am the second owner of a 2013 Nissan Murano, purchased from my friend's estate in 2026. Recently, the drivers seat belt was found to be shredding in two places. I did a search for open recalls on seal belt fabrics but there are none. I do not know what to do about it. I have placed thin shipping tape over the rips and tears. It appears that something in the roll up mechanism is tearing the seat belt. Please help me. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762159September 4, 2026
UNKNOWN OR OTHER
Beginning 4/2025 undercarriage parts of the splash guard began breaking loose and flying off my vehicle while driving. 6/2025 the passenger wheel surround flew off while driving 60 MPH over a bridge, thank God there was no oncoming traffic. It caused damage to my tires however that I replaced. Over the last year more parts, including the drivers side wheel surround have come off while driving. I was able to go back to the roadside and pick up a piece that is roughly 26x26x7”. When I called EasternShore Nissan when this first happened I was told it is just a splash guard and no need for concerns. It doesn’t affect the drive ability of the vehicle. Now even the front bumper of my vehicle is loose and I fear it will fly off and the projectile will kill somebody. I’m very concerned for the many serious safety issues involved. I just spoke to Nissan whose first response is that my vehicle isn’t under warranty, which is an economic concern. My point is I did not purchase a Lego vehicle. Parts should not be flying off. I have nightmares from the last piece of wheel surround flying off 8/22/26 and praying that I wouldn’t wreck with my 11 year old in the car, that the cars behind me wouldn’t get hit, wouldn’t wreck trying to avoid it, and I wouldn’t have to buy another $500 worth of tires. I went back and was able to get one of the parts and a couple of days later got a photo of a long part on someone’s property. This needs investigation. It can’t be normal for a vehicle to fly apart. I live very rurally and honestly never considered contacting Nissan again after being told it wasn’t a concern. I went to a mechanic about repairs and he suggested I file a report first while he gets info on parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760770August 30, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My car is currently in the dealership due to excessive water damage after a rainstorm this month. I noticed the issue when I opened the door and the car smelled of mildew. When I inspected the vehicle, there was a large puddle in the spare tire compartment and the carpets in the back of the car and back passenger areas are soaked. The padding under the spare tire was soaked. I noticed water coming out of the seatbelt area and back vents. I am extremely frustrated because I noticed some dampness in the back carpet two weeks ago and since the car was under warranty, I asked the dealer to check it out (they were already repairing the AC which was also faulty) They said they cleared the drains but it obviously wasn't effective. This appears to be an issue with the Nissan Murano design as THE SAME EXACT issue occurred with my 2019 Murano which was totaled by the insurance company due to concerns that the water caused damage to the wiring. In looking at the NHTSA site it appears that there have been numerous issues with the moonroof including water damage and spontaneous shattering. I am shocked that there has not been a recall of these vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760270August 28, 2026
STEERING
The contact owns a 2014 Nissan Murano. The contact stated that while parking or making right turns, a clicking noise was heard coming from under the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering hose was leaking and needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 17V184000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758845August 23, 2026
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I replaced my rear rotors and brake pads with Duralast black painted rotors in June. I inquired about the painted rotors and the salesperson at AutoZone said the paint would wear off from the rotors where the brakes pads contacted the rotors after a few miles of use. The paint did wear off in the area of the brakes pads under normal use. In August, after driving 30-40 minutes, the parking break was applied because the vehicle was parked on an incline. This was the first time the parking brake had been used since the rotors were replaced. It was a hot day in the 90's and when the parking break was disengaged, the vehicle would not move. The vehicle had set for 2-3 hours with the break applied. Several attempts to move the vehicle and free the parking break failed. The vehicle had to be towed to local auto shop. The mechanic found the parking break pads adhered to the inner rotor surface and had to pry the pads off. After some searches on the internet, I found that this had happened to other people that had rear painted rotors installed. The rotors heat up while driving, causing the paint to become "tacky". If the parking break is applied for a few hours, it becomes like a glue and the parking brake will not release. Again, this is only for the parking brake on painted rear rotors. This would apply to any vehicle, not just my make and model. This could be a safety concern since a vehicle could become stranded on the side of the road with no way to move the vehicle except by a tow truck. The attached pictures show the inner rotor surface after the mechanic grinded the surface for a good parking brake contact area, thus removing the paint. The other picture shows the material on the parking brake surface when it was removed. The fixes would be. either to not paint the inner rotor surface where the parking break contacts the rotor or remove the paint prior to installation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758894August 23, 2026
SUSPENSION, FUEL/PROPULSION SYSTEM
My tire light is on a my 2012 nissian murano. It flashes at startup, with the light on, telling me I have low tire pressure. I put air evenly in all four tires. The light still remains on; how can all four TPMS go bad? I wouldn't know if i have a leak or low pressure due failed TPMS. My check engine light is on due to air/fuel ration on bank 1 sensor 1. This issue is causing poor fuel economy and filing emissions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758360August 20, 2026
SERVICE BRAKES
I am reporting an ABS/braking safety issue with my 2010 Nissan Murano. My vehicle was included in Nissan campaign P0A08/NTB21-047 involving brake fluid and the ABS actuator. Before the campaign, I had experienced an intermittent braking problem during a loss-of-traction/ABS event. When Nissan performed P0A08 on 8/8/2023 at 191,017 miles, I specifically reported the problem. The Nissan repair order states: “CUSTOMER STATES IS HAVING PROBLEMS WITH THE BRAKE PEDAL GOING TO FLOOR.” The ABS actuator passed Nissan’s campaign inspection, but because of my complaint, the service manager contacted Nissan/WCC regarding actuator replacement. The repair order states: “SERVICE MANAGER CALLED WCC TO VERIFY COVERAGE OF ABS ACTUATOR AFTER IT PASSED INSPECTION FOR RECALL.” Nissan case J0003385169 was opened. The intermittent condition could not be duplicated during a test drive, so the actuator was not replaced. On 8/20/2026, ABS, BRAKE, SLIP and VDC OFF warning lights began illuminating while driving. Nissan diagnosed ABS code C1140 – ACTUATOR RLY. After further testing, the Nissan repair order states: “CIRCUIT GOOD… INTERNAL CONCERN WITH ABS ACTUATOR.” Nissan now recommends replacing the ABS actuator. My safety concern is that this is the same actuator that passed the P0A08 inspection and remained in service despite my documented brake-pedal-to-floor complaint. I ask NHTSA to review whether the P0A08 inspection/remedy adequately identifies intermittent ABS actuator failures and whether similar vehicles may remain at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755486August 7, 2026
EXTERIOR LIGHTING
The driver's-side front headlight assembly (a sealed LED unit) failed. The vehicle is available for inspection upon request. It started with moisture intrusion; I took it to the Dealer. They said I had to replace it out of pocket. I explained this was an apparent manufacturer failure. Since I got the car back, it flickered until it went out, and the dashboard displays a Headlight Failure error. The failed headlight significantly reduces forward visibility at night and my vehicle's visibility to other drivers. This creates a hazard on unlit roads and in poor weather, increasing the risk of a collision. I currently do not feel safe driving it at night, and we are in the rainy season in South Florida. Yes. A Nissan dealer inspected the vehicle, confirmed the headlight assembly failure, and quoted approximately $1,900 for parts alone. They could not provide a labor quote to replace it. The issue is a sealed LED headlight assembly, not a replaceable bulb. A sealed unit designed to last the life of the vehicle that fails due to moisture intrusion points to a housing-seal defect, not normal wear or a maintenance item. I do not believe I should pay out of pocket for that. I contacted Nissan Consumer Affairs. I was informed the vehicle has just over 27,000 miles but the original in-service date of 6/30/2023, placing it only about five weeks past the basic warranty's time limit and roughly 9,000 miles under the mileage cap. The failure has been reported to Nissan Consumer Affairs, which has opened a case for review. The vehicle has not been inspected by police or insurance. Yes. A headlight system warning message appeared on the dashboard as of 7/31/2026, and I have informed Nissan Consumer Affairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754887August 5, 2026
UNKNOWN OR OTHER
The transfer case on my Nissan Murano developed an oil leak. a leaking transfer case that is low or complete loss can cause overheating, internal damage or sudden failure of the transfer case while driving, resulting in a loss of power to the wheels, unexpected vehicle deceleration, loss of all-wheel drive capability increasing the risk of crash creating a safety hazard. no warnings from the car are giving that this is happening, so a sudden loss of control can happen at any time. service fee from Nissan accumulates to 4,000 for replacement or 2,000 for re-seal. there is a TSB regarding the sealing of the transfer case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753985July 31, 2026
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2022 Nissan Murano. The contact stated that while the vehicle was parked, there was condensation inside the front passenger’s side headlight assembly housing. The contact stated that the protective layer had deteriorated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was previously performed. The contact was informed that the repair was not covered under any special programs or recalls. The failure mileage was approximately 52,647.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750515July 15, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2014 Nissan Murano. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 7,071; however, after the purchase, it was discovered via the national motor vehicle title information system that the mileage was 70,172.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750646July 15, 2026
POWER TRAIN
CVT Transmission failed at 82k miles. Diagnosed at Midas, specific Transmission shop and local Nissan dealership as needing full replacement. Notified Nissan Consumer Affairs, they created a case but refused to fully replace it, offered to pay only 50% of approximately $9k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750449July 14, 2026
SERVICE BRAKES
My car wouldn't start one morning. All lights lit up on dash, headlights continually started flashing and fan running under hood. I had to get to work so took a Lyft. I knew older son would be home from firestation around 830. When he got there battery completely dead. He jumped the car started right up. He drove to autozone to have battery checked (about 5 blocks). Battery was fine. He drove home. When I got home car started right up. I started it up again about 5 hours later. Went on my road trip I had planned about 2 hour drive. On Sunday I get in my car to leave and it does same thing it did Friday morning. I had to have car towed back to Nissan dealership in my hometown ( 700.00). Dealership had car for 3 days and came up with ABS module shorting to CAN unit. Only problem is the part is on backorder and Nissan can not even tell me when part will be in. This was almost 3 weeks ago. I have had no car for 3 weeks. I paid 555.00 for diagnostics and they want me to pay to order a part that isn't even available and was told Nissan has no idea when it will be. Why would I give them more money to order a part that is not even available. Is the part not available because this common problem? I do know there was recall on year before mine, 2018, and my car was manufactured 2/2019. My car is now in my driveway sitting, waiting to see if a part becomes available. But I feel this is an ongoing problem with Nissan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749782July 11, 2026
SERVICE BRAKES, WHEELS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Electronic Parking Brake (EPB) actuators are bolted directly to the brake caliper. It has been detected that the factory retaining bolts lack a threadlocking compound (such as Loctite) to prevent them from backing out due to normal vehicle vibration. As a result, the bolts back out completely and fall off, causing the actuator to become loose and detach from the brake caliper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749385July 9, 2026
STEERING
Completely lost function of the power steering No matter what I try to do, it seems that I have to continuously be pouring power steering fluid into it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748508July 6, 2026
ELECTRICAL SYSTEM
The fuel gauge no longer works and the speedometer is inconsistent. The 2021 Murano has a digital spped read out that can be used. The main speedometer can jump around show 45 while running at 73 mph. Or showing 23 when at 33 - so it is clearly a safety issue. This is a low mileage vehicle - with about 18000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746899June 27, 2026
ELECTRICAL SYSTEM
One week ago (6/19) while driving the main screen went black. I pulled over and restarted engine 3x with no luck so drove to dealership. Another startup there it was still black. I was told by service manager “I cannot have you drive it like that” and I was offered a rental which I accepted. Just prior to claiming the rental I again started my Murano and the screen was normal again. I took my vehicle but made an appt to have things checked on Monday. At that time I was told that it just needed a software update. That was concerning to me because how would I know in the future it needed an update prior to another incident of the screen going black. Response was that I wouldn’t. Yikes! Additionally, the google assist has repeatedly been of concern with audible requests being met by incorrect responses (different radio station than requested, or static); temperature setting set to 3 degrees higher than requested. Audio will cut out randomly that will only reset after the car is shut off for period of time. Talk to text malfunction and looping. During one errand shortly after taking ownership the backup camera froze and stayed like that for a 25 minute drive. The dealership did a factory reset yesterday (6/26) in an attempt to resolve several issues but with no luck. I also got an oil change. My receipt did not reflect the reset so I requested that be added to my service record.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745898June 23, 2026
AIR BAGS, SERVICE BRAKES, HYDRAULIC
The contact owned a 2009 Nissan Murano. The contact stated that several years ago, the vehicle was stolen, and the contact was informed that the vehicle was involved in a crash and that the air bags should have deployed; however, the air bags failed to deploy. The contact was unaware of several details associated with the crash, including the speed at the time of the crash. The vehicle was towed and returned to the contact by the Police Department. A Police report was filed, and the contact was informed that the vehicle was deemed a total loss. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic); however, the vehicle was not repaired under the recall. The manufacturer was informed of the issue. The failure mileage was approximately 130,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11745478June 21, 2026
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
While accelerating to merge into traffic and make a left turn, the vehicle briefly hesitated, which has occurred previously. After completing the turn and straightening the vehicle, I fully released the accelerator pedal, but the vehicle continued accelerating and maintaining speed without accelerator input from me. The vehicle appeared to maintain approximately 54 mph in a 45-mph zone while I was not pressing the accelerator pedal. I applied the brakes, but the vehicle did not immediately decelerate. To regain control, I shifted the transmission into Neutral. Once the transmission was in Neutral, the engine RPM increased briefly and then quickly returned to normal, and I was able to slow down and stop safely. This occurred at approximately 6:00 PM on Saturday, June 20, 2026. There was no floor mat or anything else blocking or touching the accelerator pedal. After I stopped, the vehicle seemed to drive normally again. The vehicle has also had a recurring condition after startup in which the engine sometimes revs higher than normal for a short time before returning to a normal idle. I am including this as an additional observation. The continued acceleration after I had fully released the accelerator pedal created a safety concern. I am submitting this report so the incident can be documented and investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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