Nissan Murano Complaints

5,967 consumer complaints on file.

#10514379May 30, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SUN ROOF GLASS SHATTERED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514118May 29, 2013
POWER TRAIN
I JUST GOT OFF THE PHONE WITH THE NISSAN DEALERSHIP AND THEY INFORMED ME THAT THERE WAS A LEAK BETWEEN THE TRANSFER CASE AND THE TRANSMISSION, IT ALSO CATCHES REALLY HARD WHEN YOU PUT IT INTO REVERSE OR DRIVE AND SOMETIMES TO A MINUTE TO FINALLY GO INTO GEAR. . THEY ALSO SAID THIS WAS A RECALL BUT FOR SOME REASON MY MURANOS VIN WASN'T POPPING UP AS ONE OF THE 2009 MURANOS THAT FELL UNDER THE RECALL. I WAS LOOKING AROUND YOUR WEB-SITE AND I SAW ANOTHER PERSON WAS HAVING THIS SAME ISSUE, AND IT SOUNDS LIKE THEY MIGHT HAVE BEEN TOLD THE SAME THING WE WERE. WHICH WAS BASICALLY TO KEEP AN EYE ON IT AND IF IT GETS WORSE OR IN BETTER TERMS WHEN IT GETS WORSE TO TAKE IT IN AND SPEND $3,000 TO HAVE IT FIXED. I'M NOT COMPLETELY SURE HOW THIS RECALL THING WORKS BUT IF ITS HAPPENING TO MULTIPLE 2009 NISSAN MURANO'S IT SEEMS LIKE THE RECALL SHOULD BE FOR THE WHOLE YEAR NOT JUST CERTAIN ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513895May 28, 2013
SEATS
I HAVE A 2005 NISSAN MURANO THAT HAS HAD ISSUES WITH THE DRIVER'S SIDE SEAT. THERE IS A METAL BAR UNDER THE SEAT THAT BREAKS. EVIDENTLY THIS IS A PROBLEM WITH MANY OTHER OWNERS OF THIS YEAR OF VEHICLE AND IT DOESN'T MAKE MUCH SENSE THAT THIS IS NOT PART OF A RECALL YET. THIS IS VERY DANGEROUS TO BE DRIVING AROUND WITH. I WORKED WITH MY LOCAL NISSAN DEALERSHIP AND THEY HAVE HAD SEVERAL CUSTOMERS WITH THIS SAME PROBLEM AND THEY CHARGE CLOSE TO $1000 TO REPAIR. I HAVE GONE DIRECTLY TO NISSAN TO SEE IF THIS WOULD BE SOMETHING THEY WOULD HELP COVER THE COSTS ON SINCE IT IS OBVIOUSLY A MANUFACTURER DEFECT, AND ONE THAT HAS NOW BEEN CORRECTED ON NEWER MODELS, BUT THEY WILL NOT ASSIST AT ALL WITH THE MAIN REASON BEING THAT I'M OUTSIDE OF MY WARRANTY. I'M VERY FRUSTRATED BECAUSE I HAVE TAKEN GREAT CARE OF MY VEHICLE. IT CURRENTLY ONLY HAS ABOUT 65,000 MILES ON IT. I AM NOT AN OVERWEIGHT PERSON SO THAT IS NOT A CONTRIBUTING FACTOR TO THIS PROBLEM. I FEEL THAT IF I WERE IN A MOTOR VEHICLE ACCIDENT WITH MY BROKEN SEAT THAT WOULD BE EXTREMELY DANGEROUS AND MAYBE AT THAT POINT NISSAN WOULD ISSUE A RECALL ON THIS PROBLEM BUT UNTIL THAT TIME THEIR CUSTOMERS ARE LEFT TO PAY $1000 IN REPAIRS FOR A FAULTY PART ON THEIR VEHICLE THAT THEY'RE CLEARLY AWARE OF. I'M HOPING YOU CAN HELP RECTIFY THIS PROBLEM WITH NISSAN. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513582May 26, 2013
VISIBILITY/WIPER
WHEN LOWERED TO BLOCK SUN, DRIVER SIDE VISOR HANGS IN DRIVER'S LINE OF SIGHT AND WILL NOT STAY UP WHEN LOWERED. AS SUCH, WHEN TRYING TO BLOCK THE SUN, THE DRIVER HAS TO LOOK AROUND OR BELOW THE VISOR TO SEE OUT OF THE FRONT WINDOW. THE VISOR WILL STAY UP AGAINST THE ROOF OF THE VEHICLE, BUT WHEN LOWERED TO BLOCK SUN IT WILL HANG IN LINE OF SIGHT. PASSENGER SIDE VISOR WILL NOT GO UP AT ALL AND HANGS IN PASSENGER'S LINE OF SIGHT AND PARTIALLY BLOCKS DRIVER'S LINE OF SIGHT. I HAD AN EXTENDED WARRANTY AND WAS TOLD BY THE DEALER THAT THE FIX WOULD NOT BE COVERED FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513602May 26, 2013
ENGINE, POWER TRAIN
THE CAR WAS TAKEN TO THE NISSAN DEALERSHIP APPROXIMATELY 4 MONTHS AGO AND I WAS NOTIFIED OF THE TRANSFER CASE LEAKING AND WAS QUOTED AT LEAST $3,000 TO FIX IT. I WAS TOLD IT WILL EVENTUALLY GO AND WILL AFFECT MY TRANSMISSION BUT TO STAY ON TOP OF MY OIL CHANGES AND FLUIDS TO HELP PREVENT THE SYSTEM FROM FAILING. AT MY NEXT OIL CHANGE I ASKED IF THE SYSTEM WAS CHECKED AND I WAS TOLD "EVERYTHING LOOKS GOOD." ABOUT A WEEK AGO (WAS NOT DUE YET FOR A OIL CHANGE) MY CAR WOULD JOLT INTO REVERSE AND WOULD BE HESITANT TO GO AND SAME THING WITH DRIVING FORWARD. THE CAR IS STUCK IN AWD, TRANSMISSION CLICKS WHEN DRIVING, AND JOLTING OCCURS DRIVING FORWARD AND REVERSING. APPARENTLY THIS IS A COMMON PROBLEM WITH THE TRANSFER CASE FAILING IN THIS TYPE OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513528May 25, 2013
VISIBILITY/WIPER
2006 NISSAN MURANO HAS SUN VISORS (DRIVER AND PASSENGER SIDES) THAT DROP DOWN UNEXPECTEDLY WHILE CAR IS MOVING. AFTER MUCH ONLINE RESEARCH, IT APPEARS THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE AND PREVIOUS YEARS' MODELS AS WELL. IT IS A SAFETY HAZARD DUE TO THE FACT THAT YOU NEVER KNOW WHEN IT WILL FALL DOWN AND BLOCK THE DRIVER'S VISION. THE COST TO HAVE THIS REPAIRED AT THE NISSAN DEALERSHIP IS APPROXIMATELY $500. THIS IS AN EXCESSIVE AMOUNT ESPECIALLY SINCE THE FAILURE IS CAUSED BY A SMALL PLASTIC PIECE THAT WEARS DOWN FROM USE. NISSAN HAS HAD PLENTY OF TIME AND OPPORTUNITIES OVER THE YEARS TO CORRECT THIS PROBLEM, BUT THE COMPANY HASN'T DONE SO. MY FAMILY WILL NEVER PURCHASE ANOTHER NISSAN BECAUSE OF THIS ISSUE WITH THE SUN VISORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514234May 25, 2013
VISIBILITY
LEFT VISOR KEEPS FALLING DOWN CAUSING RESTRICTED VIEW. AT FIRST I THOUGHT I WAS THE ONLY ONE THAT HAD THIS COMPLAINT, BUT READING THE BULLETIN BOARDS IT IS A COMMON PROBLEM. I FEEL THIS IS A SAFETY HAZARD WHICH NISSAN REFUSES TO TAKE RESPONSIBILITY FOR. I KNOW TWO OTHER OWNERS THAT HAVE ENCOUNTERED THE SAME PROBLEM. ONE OF THE REMOVED THE VISOR BECAUSE IT WAS TOO EXPENSIVE TO FIX. COULD YOU PLEASE LOOK INTO THIS. THE INTERIOR IS NOT LISTED ON YOUR CHOICES SO I PICKED BODY. THANK YOU SO MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513223May 23, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS ALSO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 119,433 AND THE CURRENT MILEAGE WAS 119,633. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512965May 21, 2013
SEATS
AS I ENTERED MY VEHICLE I NOTICED THAT THE DRIVER SEAT WAS LOOSE AND COULD BE EASILY LIFTED WITH ONE HAND. ON CLOSER INSPECTION I SAW THAT THE WELDING IS BROKEN ON THE SEAT FRAME ASSEMBLY. I CONTACTED NISSAN CONSUMER AND TWICE THEY INFORMED ME THAT THERE IS NOTHING THEY CAN DO ABOUT MY SITUATION BECAUSE MY WARRANTY HAS EXPIRED. THE LOCAL DEALERSHIP QUOTED $2,476.68 PLUS TAX TO REPLACE THE DRIVER SIDE SEAT SLIDE ASSEMBLY AND ADJUSTER, ALONG WITH THE REPLACEMENT OF THE PLASTIC SIDE FINISHERS AND NISSAN REFUSES TO EVEN CONSIDER OFFERING ASSISTANCE IN PAYMENT. RIGHT NOW I'M DRIVING WITH A PIECE OF 2X4 AND SOME SCREWS TO HOLD MY SEAT IN ONE POSITION. THIS IS NOT A LIGHT-HEARTED MATTER. NISSAN KNOWS THEY ARE NEGLIGENT AND REFUSE TO ISSUE A RECALL ON THESE SEATS. MY MOST PRECIOUS CARGO IS MY 3 YR. OLD GRANDDAUGHTER. EVERY TIME I BUCKLE HER IN HER CAR SEAT, I PRAY TO GOD THAT THERE WILL NOT BE A COLLISION OF ANY KIND. THIS MATTER NEEDS TO BE ADDRESSED NOW - NOT AFTER AN ACCIDENT AND/OR DEATH CAUSED BY THE SEAT COMING COMPLETELY APART AND ME NOT BEING ABLE TO STOP THE CAR SAFELY. MY FAMILY DOES NOT WANT COMPENSATION FOLLOWING MY GRANDDAUGHTER AND/OR I BEING HOSPITALIZED OR KILLED. WE NEED THIS MATTER TO BE ADDRESSED IMMEDIATELY FOR THE SAFETY OF ALL DRIVERS/PASSENGERS OF THIS MAKE AND MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513038May 21, 2013
UNKNOWN OR OTHER
N/A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512819May 20, 2013
SEATS
WHILE DRIVING TO WORK I HEARD A LOUD POP INSIDE THE CAR AND ALL OF A SUDDEN THE DRIVERS SEAT LEANED TO THE BACK LEFT AND I HAD TO BRACE MYSELF AND THE CAR FROM SWERVING. AS I CONTINUED TO DRIVE THE SEAT KEPT ROCKING SIDE TO SIDE ON THE LEFT . WHEN I GOT TO WORK AND PARKED I NOTICED THE SEAT WAS TILTED AND LOSE. THIS IS EXTREMELY DANGEROUS TO ANYONE DRIVING AS I ALMOST GOT INTO AN ACCIDENT WHEN BRACING MYSELF AS A RESULT OF THE SEAT BREAKING. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE REPAIRED BY NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512258May 15, 2013
VISIBILITY/WIPER
WHILE DRIVING ALONG THE DRIVERS SIDE VISOR DROPPED DOWN BLOCKING MY VIEW. JUST AS THIS HAPPENED THE CAR IN FRONT OF ME HIT THE BRAKES TO STOP AND I COULDN'T SEE THE BRAKE LIGHTS! I CAME WITHIN INCHES OF RUNNING INTO THE BACK OF THEIR CAR! I CAN'T AFFORD WHAT THE DEALER CHARGES FOR A REPLACEMENT VISOR AND IT'S DIFFICULT TO ALWAYS REMEMBER TO KEEP ONE HAND ON THE VISOR AS I DRIVE! I'M WORRIED THAT THIS WILL CAUSE AN ACCIDENT, NOT ONLY FOR ME BUT FOR OTHER NISSAN OWNERS TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512091May 15, 2013
LATCHES/LOCKS/LINKAGES
THE PASSENGER DOOR BEHIND THE DRIVERS DOOR LOCK DOES NOT LOCK/UNLOCK WITH USING EITHER THE FOB OR WHEN THE CAR STARTS MOVING AND ALL THE DOOR LOCKS SHOULD LOCK AUTOMATICALLY. THIS IS A HUGE SAFETY ISSUE, EITHER THE DOOR IS NOT LOCKED AND SOMEONE CAN CARJACK IT OR IF WE HAD TO EVACUATE THE CAR AND WE HAD MANUALLY LOCKED THIS DOOR, ANYONE SITTING IN THAT SEAT WOULD NOT BE ABLE TO GET OUT UNLESS THEY CAN UNLOCK IT MANUALLY THEMSELVES, IF SOMEONE WANTED TO TRY AND GET THEM OUT EXTERNALLY, NOT GO TO HAPPEN! GO ON ANY NISSAN MURANO FORUM AND THIS IS A LONG TERM INHERENT PROBLEM WITH NISSAN DOOR LOCKS., WHY IS THIS NOT GETTING ADDRESSED??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511815May 13, 2013
FUEL/PROPULSION SYSTEM
UNABLE TO PUT FUEL IN THE VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511583May 12, 2013
SEATS
LEFT REAR SUPPORT FOR DRIVER'S SEAT FAILED WHILE DRIVING CAUSING SEAT TO LEAN BACK--THIS IS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511464May 11, 2013
VISIBILITY
SUN VISOR LEFT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511465May 11, 2013
VISIBILITY
I HAVE PROBLEM WITH THE SUN VISOR LEFT SIDE WAS ON THE NISSAN OFFICE AND THEY SAY I HAVE TO BUY OR REPAIR THE COST IS LIKE $500.00 THEY DON'T COVER ANYTHING SO IF CAN HELP ME TO DO ANY SOLUTION THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511501May 11, 2013
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
AT APPROXIMATELY 60,000 MILES WITH THE AGE OF THE CAR BEING APPROXIMATELY FIVE (5) YEARS OLD THE FRONT PASSENGER DOOR WOULD NOT UNLOCK OR LOCK WHEN THE REMOTE ACTUATOR WAS USED. THIS GOT PROGRESSIVELY WORSE AND THEN LESS THAN A YEAR LATER THE DRIVER'S SIDE DOOR BEGAN DOING THE SAME THING. NOW NEITHER ONE OF THESE DOORS WILL WORK CORRECTLY AND OFTEN LOCK ON THEIR OWN WITHOUT THE REMOTE ACTUATOR OR THE INTERNAL MANUAL LOCKING SYSTEM BEING USED. THIS HAS SPREAD TO THE REAR DOORS TOO BUT ONLY INTERMITTENTLY AT THIS TIME. I HAVE READ ON THE INTERNET THAT MANY MANY OWNERS OF A NISSAN MURANO OF ALMOST EVERY MODEL YEAR EVENTUALLY EXPERIENCE THIS PROBLEM. THIS CREATES A SAFETY PROBLEM SHOULD ENTRY INTO THE VEHICLE OR EXIT FROM THE VEHICLE IN AN EMERGENCY SITUATION BE REQUIRED BECAUSE THE DOORS WILL NOT UNLOCK FROM THE OUTSIDE WITHOUT A KEY AND THE ONLY DOOR THAT HAS A KEY SLOT IS THE DRIVERS SIDE FRONT DOOR. IF THE KEY'S IN THE IGNITION HOW WOULD ANYONE ON THE OUTSIDE OF THE VEHICLE GET THE DOORS OPEN IN AN EMERGENCY? THERE WAS A RECALL ISSUED A FEW YEARS AGO IN AUSTRALIA FOR THIS VERY SAME PROBLEM ON A DIFFERENT NISSAN MODEL VEHICLE. IF THIS WAS A SAFETY ISSUE THERE AND WAS ACKNOWLEDGED BY NISSAN TO BE THEIR RESPONSIBILITY TO RESOLVE I CANNOT HELP BUT ASK "WHY ISN'T THIS BEING TAKEN CARE OF HERE IN THE USA BY NISSAN?" NISSAN AND THEIR DEALERS HAVE KNOWN OF THIS SAFETY PROBLEM FOR YEARS AND QUOTE BETWEEN $400 AND $500 TO FIX JUST ONE DOOR. MANY OWNERS REPORT VIA THE INTERNET THAT THIS PROBLEM EXISTS ON AT LEAST 2 DOORS AND SOME REPORT ALL 4 DOORS INCLUDING THE REAR LIFT GATE HAVE THIS PROBLEM. SOMETHING NEEDS TO BE DONE TO RESOLVE THIS PROBLEM AND PROTECT THE OWNERS AND OCCUPANTS OF THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511511May 11, 2013
SEATS
WHILE DRIVING ON THE HIGHWAY THE DRIVER SIDE SEAT STARTED TO MOVE FORWARD ON IT'S OWN, I ALMOST CRASHED MY CAR INTO A TRUCK AND COULD HAVE BEEN KILLED. I TOLD THE DEALER BUT THEY SAID IT IS NOT COVERED. I DON'T HAVE 800 DOLLARS TO FIX THIS PROBLEM MY SEAT IS NOW STUCK IN A FORWARD POSITION AND I AM WAITING UNTIL IT MOVES BACK. HOPE IT WILL NOT HAPPEN WHILE I AM DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511525May 11, 2013
SEATS
THE DRIVER'S SIDE SEAT FRAME BROKE WHILE ADJUSTING THE SEAT CAUSING THE SEAT TO PERMANENTLY LEAN TO THE LEFT NOTICEABLY. THE PROBLEM OCCURRED AFTER THE WARRANTY PERIOD AND THE DEALER QUOTED A $1000 REPAIR COST WHICH I FELT SHOULD HAVE BEEN COVERED UNDER A RECALL. SINCE THEN I HAVE LEARNED THAT IT IS A PROBLEM FOR THOUSANDS OF OWNERS WITH 2003 TO 2006 MODELS. NISSAN JUST NEVER OWNED UP TO IT BEING A DEFECT. THE SEAT CANNOT BE ADJUSTED PROPERLY AND IT IS A MAJOR INCONVENIENCE WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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