Nissan Murano Complaints

5,967 consumer complaints on file.

#10550333October 31, 2013
SEATS
I SAT DOWN IN MY DRIVER SEAT AND THE SEAT BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550402October 31, 2013
SEATS
MY DRIVER SEAT BROKE RECENTLY. A SEARCH ONLINE DETERMINES THIS IS A RECURRING PROB FOR THIS VEHICLE. WHY HAS THIS ISSUE NOT BEEN A RECALL ITEM, OR WHY ISN'T NISSAN COVERING THIS DEFECT??? THE REPAIR IS APPROX $1,200!!! ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549973October 29, 2013
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT WAS DRIVING 35 MPH WHEN THE DRIVER'S SEAT BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE WELD JOINTS IN THE LIFTER SEAT BRACKET WERE FRACTURED AND NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. UPDATED 12/20/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549780October 28, 2013
SEATS
THE SEAT BASED WELD FAILED ON THE LEFT REAR CORNER CAUSING AN UNSAFE CONDITION. IN RESEARCHING THIS ISSUE, THERE ARE MANY, MANY SIMILAR INCIDENTS REPORTED ON THE WEB. THIS SHOULD BE A RECALL CONDITION AS IT RENDERS THE VEHICLE UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549586October 25, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ERRONEOUSLY DECELERATED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000. THE CURRENT MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549243October 23, 2013
AIR BAGS, ELECTRICAL SYSTEM, SERVICE BRAKES
DRIVING ON THE INTERSTATE. ABS LIGHTS, BRAKE LIGHTS, AND ODOMETER STOPPED WORKING. SMELLED BURNING FROM UNDER THE HOOD. TOOK IT TO A NISSAN DEALERSHIP WHO DETERMINED THAT THE FUSE BOX WAS FAULTY, THE ABS MODULE WENT OUT AS WELL AS THE ECM. DEALERSHIP SAID THAT MY AIR BAGS WERE NOT FUNCTIONING SINCE THE INCIDENT, AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. WHEN SEARCHING TO FIND OUT WHAT HAPPENED, FOUND NUMEROUS INCIDENTS OF NISSAN VEHICLES HAVING THE SAME EXACT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549277October 23, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DRIVER POWER DOOR LOCK ACTUATOR FAILED FIRST AND FEW DAYS AGO THE PASSENGER SIDE, REAR POWER DOOR LOCK ACTUATOR FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548877October 22, 2013
SEATS
I OPENED THE DOOR OF MY CAR AND SAT DOWN IN MY SEAT TO LEAVE AND HEARD A LOUD BANGING SOUND AND MY SEAT FELL BACK. I GOT OUT TO LOOK, BUT COULD NOT SEE ANYTHING AT FIRST. AS I DROVE DOWN THE RODE MY SEAT WOULD ROCK BACK AND FORTH WHEN I HIT BUMPS. IT WAS THE REAR LEFT SIDE OF MY DRIVER'S SEAT. WHEN I GOT HOME, I GOT A FLASHLIGHT AND LOOKED UNDER MY SEAT, WHERE I NOTICED THE METAL FRAME WAS BROKEN IN HALF. I GOOGLED THIS ISSUE WHERE I FOUND THAT IT IS VERY COMMON IN NISSAN MURANO'S 2003-2007. MY CAR HAS 91,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547981October 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, SHE WAS NOTIFIED THAT THE TRANSFER CASE GASKET WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547830October 14, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
WHILE DRIVING ON A MAJOR FREEWAY I BEGAN TO HEAR MY CVT TRANSMISSION MAKING A LOUD WINDING NOISE THAT SOUNDED LIKE A TURBINE ENGINE REVVING UP AND THEN MY ENGINE LIGHT CAME ON. AFTER I NOTICED SOMETHING WAS WRONG, THE VEHICLE WENT FROM 65MPH TO 15MPH DURING EXTREMELY HEAVY HIGH SPEED TRAFFIC AND THEN I WAS NOT ABLE TO ACCELERATE WHICH BROUGHT THE VEHICLE TO A COMPLETE STOP ON THE FREEWAY. THE VEHICLE CONSTANTLY DOES A BUNNY HOP IN HEAVY STOP AND GO TRAFFIC WHICH ALMOST CAUSED ME TO REAR END ANOTHER CAR BECAUSE OF THE SUDDEN SURGE OF ACCELERATION. THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE CAR AND IS NOW BECOMING A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547771October 13, 2013
SEATS
DRIVER SEAT BRACKET BROKEN WHILE DRIVING VEHICLE ON STRAIGHT AND LEVEL OPERATION. RESEARCHED PROBLEM AND FOUND A TON OF OTHER COMPLAINTS FROM VARIOUS OTHER OWNERS WITH SAME ISSUE. ISSUE IS THE REAR LEFT BRACKET ON DRIVERS SEAT. SEAT MOVES ALL OVER THE PLACE AT THE MOMENT AND IS EXTREMELY UNSAFE TO BE DRIVEN. THIS IS A MANUFACTURE DEFECT IN THIS SEAT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10547658October 11, 2013
SEATS
DRIVER'S SEAT FRAME BROKE/SNAPPED WHILE DRIVING APPROXIMATELY 40 MPH ON A SURFACE STREET. UPON INSPECTION, THE ENTIRE SEAT WAS WOBBLING AND NOT STURDY. VEHICLE WAS TAKEN IMMEDIATELY TO DEALER AND WAS SUBSEQUENTLY INFORMED BY THE MANUFACTURER THAT THIS WAS NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547206October 8, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
BOUGHT THE CAR, USED IN 2009. FOR AT LEAST TWO YEARS CHARGERS IN CAR DID NOT WORK. WITHIN LAST SIX MONTHS FUEL GAUGE BECAME INACCURATE. THERE WAS ANOTHER INCIDENT WHERE THE CAR JUST STOPPED, WILL LOOK FOR DETAILS. BUT 9/24/13 DRIVING UP A HILL, CAR CAME OUT OF GEAR AND STOPPED WORKING. THE PART THAT WAS ULTIMATELY REPLACED WAS THE INSTRUMENT PANEL-PART NUMBER 24820-CC20A. APPARENTLY, PANEL WAS NOT COMMUNICATING WITH TRANSMISSION PROPERLY. DEALER CHARGED US $1150 TO REPLACE. NEITHER SERVICE MANAGER OR SERVICE COORDINATOR HAS SEEN ONE WHICH NEEDED TO BE REPLACED. NISSAN ACCEPTS NO RESPONSIBILITY. YES, INTERNET FULL OF COMMENTS ABOUT ISSUES WITH TRANSMISSION AND INSTRUMENT PANEL. THESE FAILURES APPEAR TO BE THE RESULT OF FAULTY SOLDERING OR WELDING OF CONNECTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547318October 8, 2013
POWER TRAIN
I WAS TOLD TODAY THAT I HAVE LEAK IN THE TRANSFER CASE IN MY 2009 NISSAN MURANO AWD. I WAS TOLD BY THE SERVICE ADVISOR THAT THE LEAK COULD CAUSE A FIRE IF THE FLUID DRIPS ONTO THE CATALYTIC CONVERTER. AFTER SEARCHING THE WEB, I FOUND MANY OTHER NISSAN MURANOS WITH SIMILAR COMPLAINTS. I THINK NISSAN SHOULD BE FORCED TO MAKE THE NECESSARY REPAIR (EST. GIVEN $2725) WHEN THE 60,000 MILE WARRANTY HAS EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547040October 7, 2013
SEATS
JUST SAT DOWN IN MY CAR YESTERDAY AND THE DRIVERS SEAT MADE A POPPING NOISE AND FELL OVER TO THE LEFT TOWARDS THE DOOR. I ONLY WAY 110LBS. I HAVE LOOKED UNDER THE SEAT AND THERE IS A METAL BRACKET THAT HOLDS THE SEAT UP THAT IS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546904October 6, 2013
SEATS
DRIVERS SIDE SEAT FRAME FAILURE. CHAIR BECAME VERY WOBBLY AND MY WIFE ALMOST CRASHED THE VEHICLE. SHE HAD TO STOP THE CAR, LOWER THE SEAT TO THE VERY LOWEST TO FLATTEN OUT THE WOBBLE, THEN SHE WAS ABLE TO DRIVE HOME. DRIVING THIS WAS COMPROMISES HER ABILITY TO SIT UP HIGHER AND SEE MORE OF THE ROAD. VERY DANGEROUS AND NISSAN NEEDS TO TAKE RESPONSIBILITY. REPLACEMENT FOR THE SEAT 1200-1800, JUST THE FRAME ALONE IS 800. THIS IS RIDICULOUS AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546720October 4, 2013
VISIBILITY/WIPER
BOTH VISORS ON MY MURANO CONTINUALLY FALL DOWN BLOCKING MY VIEW WHILE DRIVING. THIS SEEMS TO BE A VERY COMMON PROBLEM AND I CAN'T BELIEVE NISSAN WON'T STEP UP TO FIX THE ISSUE. WHAT'S WORSE, THEY WANT TO CHARGE YOU $400 PER VISOR TO FIX THE ISSUE. WHY WON'T THE NHTSA STEP IN TO GET THIS ISSUE FIXED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546779October 4, 2013
POWER TRAIN
MY WIFE WAS DRIVING DOWN OUR ROAD WHEN THE TRANSFER CASE ON HER 2003 NISSAN MURANO LOCKED UP AND LOCKED THE BACK WHEELS SPINNING HER INTO THE DITCH AND SIGN POST. SHE WASN'T HURT. I DID ALOT OF RESEARCH ON THE PROBLEM, AND IT TURNS OUT THAT NISSAN KNOWS THERE WAS DEFECTIVE TRANNY AND TRANSFER CASES ON THE 03, AND 04 MURANOS. THEY EVEN ISSUED T.S.B.S TO THE DEALERS ABOUT THE DEFECT. MY QUESTION IS, WHY THEY AREN'T BEING HELD ACCOUNTABLE TO FIX THE PROBLEM? WHY NO RECALL? ISN'T YOUR JOB TO MAKE THE AUTO MAKERS MAKE A SAFE PRODUCT AND WHEN THEY DON'T, CALL THEM ON THEIR FAULTS. I KNOW THAT THERE ARE ALOT OF NISSAN OWNERS LIKE MYSELF THAT ARE GETTING NOWHERE WITH NISSAN. OUR DOMESTIC AUTO MAKERS HAVE TO LIVE WITH RECALLS, WHY NOT NISSAN? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10546047September 28, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
FIRST MY DRIVER DOOR LOCK WOULD WORK AND THEN IT WOULDN'T. NEXT THE SAME THING HAPPENED WITH THE LIFT GATE LOCK AND NOW IT DOESN'T WORK AT ALL SO I HAD A REPAIR SHOP REPLACE THE HATCH LOCK AND IT STILL DOESN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545467September 26, 2013
SEATS
WHILE ACCELERATING FROM A STOP AT A LIGHT THE LEFT REAR CORNER OF THE DRIVER'S SIDE SEAT DROPPED ABOUT 3-4 INCHES. I WAS NOW LEANING BACK AND TO THE LEFT IN A VERY WEIRD POSITION. I HAD A HARD TIME REACHING THE PEDALS AS THE FRONT OF THE SEAT WAS NOW MUCH HIGHER THAN THE REAR SO MY LEGS WERE PULLED BACK FROM THE BRAKE AND GAS PEDALS. I COULD PULL MYSELF BACK UP AND "BALANCE" ON THE THREE OTHER SEAT MOUNTS THAT WERE STILL GOOD BUT I HAD TO PULL ON THE STEERING WHEEL TO DO SO AND THAT MADE IT DIFFICULT TO STEER. I PULLED OVER INTO A PARKING LOT A SOON AS I COULD. AFTER A FEW MINUTES OF INVESTIGATION I DISCOVERED I COULD AT LEAST HAVE A STABLE SEAT IF I LOWERED IT ALL THE WAY TO THE FLOOR. THE BROKEN SEAT MOUNT NOW RESTS ON THE FLOOR OF THE VEHICLE WHICH WORKS FOR ME AS I'M FAIRLY TALL AND CAN STILL OPERATE THE CAR. HOWEVER, ANYONE A BIT SHORTER THAN ME CANNOT DRIVE SAFELY AS THEY CANT ADJUST THE SEAT UP ANY LONGER. I'M GLAD I WAS DRIVING FAIRLY SLOW WHEN THIS HAPPENED AS IT WAS QUITE AN ABRUPT AND STARTLING CHANGE IN DRIVING POSITION AND SEEMS QUITE DANGEROUS IF DRIVING AT HIGHER SPEEDS OR IF SOMEONE HAS A DIFFERENT REACTION TO SUCH AN EVENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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