Nissan Murano Complaints

5,967 consumer complaints on file.

#10609344July 9, 2014
AIR BAGS
PASSENGER SEAT OCCUPANT CONTROL UNIT FAILED AND AIRBAGS WILL NOT WORK IN CASE OF AN ACCIDENT. COST OF REPAIR IS $3950 AT 77.5K MILES. ON JUNE 30, 2014 WE NOTICED THE AIRBAG LIGHT FLASHING AND BROUGHT THE CAR TO MY REPAIR FACILITY PAYING $99 FOR DIAGNOSIS, WHO SAID THE PASSENGER SEAT WOULD NEED REPLACEMENT AND THEY RECOMMENDED WE WORK WITH NISSAN TO SEE IF THEY WOULD ASSIST THROUGH A RECALL OR OTHER MEANS DUE TO THE FACT THAT THE COST OF THE REPAIR IS HALF THE VALUE OF THE ENTIRE CAR WHICH ONLY HAS 77.5K MILES. I WENT TO ARLINGTON NISSAN AND PAID ANOTHER $120 FOR SAME DIAGNOSIS. I HAD AN OPEN TICKET WITH NISSAN ASKING THEM TO ESCALATE THE SITUATION TO RECEIVE FINANCIAL HELP IN GETTING THIS REPAIR DONE FOR THE SAFETY AND WELL BEING OF MY FAMILY AND KNOWING OTHER CARS HAVE BEEN RECALLED FOR THIS VERY SAME ISSUE. ON 7-9-2014 I WAS TOLD BY NISSAN SUPERVISOR (SUE) THE SAME THAT ALL OTHERS HAD TOLD ME, THEY UNFORTUNATELY CAN DO NOTHING TO ASSIST WITH THIS SITUATION EVEN THOUGH THEY EMPATHIZE. I HAVE HAD NUMEROUS REPAIR ISSUES WHEN THE CAR REACHED 5 YEARS AND THE COST OF REPAIRS FOR THIS CAR IS HORRENDOUS. (I.E. HEADLIGHT $200+, DRIVER SEAT $4000, ETC...) I INFORMED THEM THAT I WILL BE FILING A COMPLAINT, I WILL BE TELLING EVERYONE I KNOW MY BAD EXPERIENCES WITH NISSAN, AND THAT I WILL NEVER BE PURCHASING A NISSAN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608984July 8, 2014
SEATS
WHEN MY HUSBAND GOT INTO THE DRIVER'S SEAT AND STARTED THE CAR, THE SEAT BROKE. ONE OF THE RAILS IS BAD AND THE GEAR THAT MOVES THE SEAT IS STRIPPED. THIS IS THE SECOND TIME THE SEAT HAS BROKEN AND AFTER RESEARCH, IT IS A COMMON PROBLEM. BOTH TIMES THE CAR WAS STOPPED BUT IF WE WERE MOVING IT COULD HAVE RESULTED IN A CRASH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609061July 8, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES
DOOR LOCKS STARTING WITH DRIVERS SIDE PASSENGER AND NOW THE DRIVER DOOR WILL NOT LOCK OR UNLOCK UNLESS MANUALLY CHANGED WITH LEVER OR KEY. THIS IS A HUGE SAFETY ISSUE AND SHOULD BE ADDRESSED PASSENGER DOORS ARE RANDOM HOWEVER ARE STARTING TO SHOW SIMILAR SIGNS THANKS IN ADVANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609089July 8, 2014
UNKNOWN OR OTHER, ENGINE
DIFFERENT MECHANICS HAVE LOOKED AT IT AND I HAVE SPENT OVER A 1,000 JUST THIS MONTH ON TRYING TO FIX IT BUT THEY SAY IT IS AN ENGINE PROBLEM THAT THESE CAR HAVE. I SEE MANY COMPLAINTS AND NOTHING IS DONE BY NISSAN. I BELIEVE JUST LIKE EVERYONE ELSE WITH THIS PROBLEM SHOULD HAVE NISSAN TAKE CARE OF IT. I AM A MOTHER OF 3 AND TAKE VERY GOOD CARE OF MY CAR SO THAT IS RUNS GOOD. I ALMOST HAD AN ACCIDENT OF THE FREEWAY BECAUSE OF THIS PROBLEM AT THE SPEED OF 65 MPH. THIS HAS HAPPEN NUMEROUS TIMES NOW AND SEEMS TO BE HAPPENING MORE OFTEN NOW. TODAY WHILE TRYING TO MAKE A LEFT TURN AND THE CAR WOULDN'T MOVE WE ALMOST GOT HIT BY A BIG RENTAL TRUCK, THANK GOD THE GENTLEMAN WAS ABLE TO MAKE A QUICK STOP AND WE DIDN'T GET HIT. PLEASE SEE WHAT CAN BE DONE. NISSAN SHOULD BE HELD ACCOUNTABLE FOR SOMETHING WRONG WITH THESE CARS THAT THEY ALREADY KNOW IS THERE MANUFACTURES FAULT. ARE THEY GOING TO WAIT TILL SOMEONE GETS KILLED??? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608631July 7, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE POWER DOOR LOCK FAILED TO FUNCTION. THE DOOR WOULD ONLY UNLOCK MANUALLY DUE TO A FAULTY DOOR ACTUATOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT MENTIONED THAT THE REAR DRIVER'S SIDE DOOR ACTUATOR WAS PREVIOUSLY REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608649July 7, 2014
LATCHES/LOCKS/LINKAGES
NONE OF MY DOORS OR THE TRUNK UNLOCK OR LOCK WITH EITHER THE REMOTE KEY OR WITH THE BUTTON ON THE INSIDE OF THE VEHICLE. 20 MINS LATER THEY LOCK AFTER DRIVING FOR A SHORT WHILE THEN, WHEN I PARK THEY DON'T LOCK OR UNLOCK WITH THE REMOTE KEY, AGAIN. THE REMOTE KEY BATTERY IS NOT DEAD SO THAT IS NOT THE ISSUE. IF THAT WERE THE CASE, THE DOOR BUTTON WOULD UNLOCK AND LOCK IT EASILY. THIS IS A WONDERFUL PROBLEM TO HAVE AS I WORK IN THE MOST CRIME RIDDEN GHETTO IN THE US AND I HAVE A 6 MONTH OLD I WANT TO GET IN AND OUT OF THE CAR EASILY, BUT CAN'T. UPDATED 2/13/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608703July 7, 2014
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WAS DRIVING ON THE HIGHWAY IN A 55 MPH ZONE AND AS WE WERE DRIVING THE CAR LOST ACCELERATION, ALL DASH LIGHTS WERE ON AS NORMAL. WE WERE LUCKY TO COAST OFF WITHOUT BEING HIT AND WE HAD OUR 10 MONTHS OLD WITH US. HAD THE CAR TOWED TO LOCAL DEALER AND NOW 5 DAYS LATER DEALER CALLED TO LET US KNOW THAT THEY DIAGNOSED ALTERNATOR AND BATTERY FAILURE, WHICH IS NO LONGER COVERED.. WE WERE NOT WILLING TO PAY THE $1100 THAT THE DEALER QUOTED US SO WE HAD THE SAME TOW TRUCK DRIVER PICK OUR CAR BACK UP FROM THE DEALER AND BRING THE CAR TO OUR HOME. WHEN THE TOW TRUCK DRIVER WAS UNLOADING IT OFF FLATBED HE CRANKED THE CAR RIGHT UP. WE CRANKED IT MULTIPLE TIMES WITHOUT ISSUE. SO WE CALLED THE DEALER AGAIN TO LET THEM KNOW AND THEY ARE STANDING BY DIAGNOSIS. I FEEL THAT THIS CAR IS A LEMON AS THE HEAD GASKETS FAILED AROUND 25000 MILES. HAVE TAKEN TO DEALER FOR BURNING SMELL ISSUES MULTIPLE TIME SINCE WE BOUGHT IT IN MARCH 2013. I'M ALSO VERY CONCERNED ABOUT THE ODORS ESPECIALLY DURING PREGNANCY AND DRIVING INFANT AROUND. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608428July 6, 2014
SEATS
I COULD NOT MOVE MY POWER SEAT TO DRIVE AND S TERRIFIED EVERY TIME I DRIVE.FOR NO REASON MY SEAT STOPPED GOING FORWARD AND BACK AND THEN IT WOULD SWIVEL ON THE TRACK. . THE NEXT DAY I BROUGHT THE CAR TO MY MECHANIC AND HE VERIFIED I NEEDED A NEW POWER SEAT. I CALLED NISSAN CORP THAT NIGHT AND VOICED MY CONCERN AND I WAS GIVEN A CASE NUMBER, BUT WAS TOLD I HAD TO GO TO A NISSAN DEALERSHIP. I MADE THE FOR THE NEXT DAY. TOOK THE CAR IN TO LOKEY NISSAN ON 7/01/04. THEY VERIFIED I NEEDED A LOWER SEAT ASSEMBLY AND A FINISHER ASSEMBLY (WHICH HOLDS THE WIRES). THE PARTS ARE $1300. AND LABOR $395.89. I THEN CALLED APRIL BACK (AS SHE INSTRUCTED) @ NISSAN 1-800-647-7261 (4 OR 5 TIMES) AND ALL I GOT WAS HER RECORDING. THE CASE # IS: [XXX] AND APRIL IS @ 457248. I WAS ABLE TO FIND A USED PART AND MY MECHANIC COULD INSTALL IT, BUT AFTER READING ON THE INTERNET HOW MANY MORENO OWNER'S THIS HAPPEN'S TO, I AM APPALLED. THERE SHOULD DEFINITELY BE A RECALL ON THESE CARS. NISSAN KNEW ABOUT THE PROBLEM ON 04 - 06 MORENO'S FAULTY FRONT POWER SEAT AND OR IMPROPER FORWARD/BACKWARD MOVEMENT. AND SPECIAL BULLETINS WENT OUT TO ALL TECHNICAL SERVICE PERSONNEL TO AMEND AND INCORPORATE NTB-5-056 INTO THEIR SERVICE MANUALS. MY HUSBAND AND I ARE BOTH ON DISABILITY AND DO NOT HAVE $1600. TO FIX NISSAN'S MISTAKE. I FEEL I AM IN DANGER EVERY TIME I GET BEHIND THE WHEEL AND TO MAKE MATTERS WORSE, NISSAN WON'T RETURN MY PHONE CALLS, WHEN THEY ARE THE ONES WHO TOLD ME TO GO TO THE DEALERSHIP...BIG WASTE OF TIME AND GET A SERVICE RECORD GOING.SO IN ALL: NISSAN CORP KNOWS THAT THE SEAT SLIDE MOTOR OR GEAR ASSEMBLY NEEDS TO REPLACED FOR ANY REASON, THAT THE POWER SEAT HAS VOLTAGE TO IT, BUT WILL NOT MOVE FORWARD OR BACKWARD. THE SEAT ALSO MOVES WHILE DRIVING IT BECAUSE THE SEAT WON'T STAY ON THE TRACK: IT BECOMES CROOKED ON THE SEAT TRACKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607823July 2, 2014
SEATS
WHEN I ENTERED THE VEHICLE, THE BRACKET ON THE DRIVER'S SEAT BROKE, CAUSING THE SEAT TO ROCK AND TILT TO THE LEFT. AFTER RESEARCHING THE ISSUE ONLINE, IT APPEARS TO BE A RATHER COMMON OCCURRENCE FOR THIS MODEL YEAR. APPARENTLY NISSAN ISSUED A TSB ON THE PROBLEM, BUT DID NOT ISSUE A RECALL. IF THE DRIVER'S SEAT IS NOT SECURE, HOW EFFECTIVE CAN THE SAFETY BELT BE IN A CRASH? IT IS A REAL DANGER, AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607354July 1, 2014
SEATS
DRIVERS SEAT LEANS TO THE LEFT, SEEMS LIKE THIS IS A VERY WELL KNOWN PROBLEM FOR THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607029June 30, 2014
POWER TRAIN
PURCHASED A 2009 NISSAN MURANO. HAS ONLY 72,000 MILES AND IS ONLY 5 YEARS OLD. ACCORDING TO THE LOCAL NISSAN DEALER, THE TRANSFER CASE APPARENTLY WENT BAD AND IS NOT COVERED UNDER THE EXTENDED CVT WARRANTY. INSTEAD, THEY QUOTED ME A PRICE OF OVER $3,000 AND NO GUARANTEE THAT THE REPAIR WILL EVEN FIX THE PROBLEM. MY COMPLAINT STEMS FROM A GREAT DEAL OF RESEARCH THAT SHOWS NISSAN IS FAMILIAR WITH THE PROBLEM, THAT THE TRANSFER CASE DESIGN IS FLAWED, AND YET THEY REFUSE TO RECALL THE ITEM. THE PROBLEM APPEARS SO PREVALENT, THAT I AM HAVING TROUBLE EVEN LOCATING A TRANSFER CASE TO REPLACE IT WITH. AS A SINGLE FATHER OF THREE (3) BOYS, I DO NOT HAVE THE RESOURCES FOR THIS REPAIR, ESPECIALLY GIVEN THAT I ATTEMPTED TO PURCHASE A RELATIVELY NEW VEHICLE TO AVOID HAVING TO MAKE SUCH COSTLY REPAIRS. I WOULD HOPE YOUR ORGANIZATION WOULD STEP IN ON BEHALF OF THE AMERICAN CONSUMER FOR WHAT IS, IN ESSENCE, THE REPETITIVE EXTORTION OF MURANO PURCHASERS AND NOT WAIT UNTIL THE UNTIMELY DEATH OF A MURANO DRIVER AND, GOD FORBID, ITS PASSENGERS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606701June 28, 2014
ENGINE, POWER TRAIN
THE VEHICLE BEGAN TO SPUTTER AND THEN HAD LOSS OF POWER. TRANSFER CASE ASSEMBLY AND CVT ARE DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606410June 27, 2014
SEAT BELTS
THE FRONT DRIVER SIDE SEAT BELT WILL NOT RETRACT AND IS LAYING LOOSELY IN THE CAR AND IS UNUSABLE. THE FRONT PASSENGER SEAT BELT IS JUST THE OPPOSITE, IT IS STUCK TIGHT AND WILL NOT COME OUT AND IS UNUSABLE. THIS IS NOT SAFE BECAUSE NEITHER SEATBELT CAN BE USED AND I BELIEVE SEATBELTS SHOULD BE A LIFETIME GUARANTEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605898June 25, 2014
FUEL/PROPULSION SYSTEM
FUEL TANK PROTECTOR 2004 MURANO: THERE WAS A RECALL ON MY VEHICLE AND A PLASTIC FUEL TANK PROTECTOR WAS ADDED. THIS REPAIR REDUCES THE GROUND CLEARANCE AND THE HAS BROKEN TWICE ON MY 2004 MURANO. ANY ROAD DEBRIS IS LIKELY TO HIT THIS LOW POINT ON THE VEHICLE. THE MANUFACTURER SHOULD INSPECT THESE REGULARLY OR COME UP WITH A BETTER FIX. ONE CAN GUESS THAT THERE ARE VEHICLES THAT HAD THE PROTECTOR ADDED AND THAT PROTECTOR HAS SUBSEQUENTLY BEEN BROKEN AND FALLEN OFF. I DID CALL 1-800-NISSAN1 TO REQUEST REIMBURSEMENT FOR THE FAILED PROTECTOR AND THE COMPANY KINDLY AGREED TO MAKE THE REIMBURSEMENT. FURTHER, SANTA BARBARA NISSAN AGREED TO INSTALL THE PROTECTOR FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606003June 25, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THERE WAS A CLANKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE TRANSFER CASE AND THE CRANK CAM SENSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606049June 25, 2014
ELECTRICAL SYSTEM
PURCHASED CAR NEW IN MAY 2008. BATTERY WENT DEAD AFTER NOT BEING DRIVEN IN FEB 2009. JUMPED BATTERY AND DISCUSSED WITH DEALER. WAS TOLD TO DISCONNECT BATTERY IF CAR WAS NOT GOING TO BE DRIVEN FOR 2 WEEKS. DID THIS BUT BATTERY DIED AGAIN IN JUNE 2009. TOOK CAR TO DEALER; THEY FOUND NO PROBLEM. BATTERY DIED AGAIN IN MARCH 2010 (MILEAGE 9,208). DEALER PUT IN A NEW BATTERY. IN MAY 2011, BATTERY DIED AGAIN(MILEAGE 15,527) . HAD DISCONNECTED BATTERY DURING A VACATION, WHEN THE CAR WAS SITTING, AND IT STARTED UPON RETURN BUT DIED 3 DAYS LATER. WENT TO DEALER AND THEY KEPT CAR FOR SEVERAL DAYS, ATTEMPTING TO FIND THE PROBLEM. THEY DISCONNECTED THE CAR ALARM, AND ASSURED ME THEY WOULD STAND BY THE CAR IF THIS HAPPENED AFTER 3 YR. WARRANTY EXPIRED. RETURNED FROM VACATION IN OCT 2011 AND AGAIN THE BATTERY WOULD NOT START THE CAR (MILEAGE 17,760). DEALER INSTALLED ANOTHER NEW BATTERY. JUNE 2014 THE CAR DIED AGAIN AFTER SITTING FOR 3 DAYS. DEALER WILL NOT ACCEPT PROBLEM WITH CAR AND/OR BATTERY AND WILL CHARGE A DIAGNOSTIC FEE TO RESOLVE PROBLEM. SINCE THEY HAVEN'T BEEN ABLE TO SOLVE PROBLEM OVER THE PAST 5 YEARS, AM RELUCTANT TO PAY THEM AGAIN. HAVE FILED COMPLAINT WITH NISSAN CUSTOMER SERVICE. NO RESPONSE TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605567June 24, 2014
POWER TRAIN, STRUCTURE:BODY
I WAS DRIVING ON MY WAY TO A NEAR HIGHWAY WITH MY TWO CHILDREN, AND I HEARD A SMALL KNOCKING NOISE. I SLOWED DOWN TO A NEAR PARKING LOT, BECAUSE I THOUGHT IT WAS AN ENGINE COVER THAT WAS LOOSE, BUT THE VEHICLE CAME TO AN ABRUPT STOP. WHEN I HAD IT TOWED, AFTER MOTHERS DAY WEEKEND, I WAS TOLD THAT THE PROBLEM WAS THE TRANSFER CASE. NISSAN OFFERS A WARRANTY FOR THE CVT TRANSMISSION (DUE TO KNOWN FAILURES WITH IT) THAT COVERS 10 YEARS 120,000 MILES, BUT DOES NOT INCLUDE THE TRANSFER CASE (WHICH IS ANOTHER KNOWN PROBLEM WITH THE 03 04 MURANO MODELS). IT COST $3,178 TO FIX THE PROBLEM AT THE NISSAN DEALERSHIP (WHICH I HAD DONE). WHEN LOOKING FOR THIS PART THERE IS A VAST INCREASE IN PRICE BETWEEN THE 03 04 MODEL IN COMPARISON TO ANY OTHER MODEL, BECAUSE THERE IS SUCH A HIGHER DEMAND FOR THIS PARTICULAR PART (WHICH INDICATES THAT THIS IS A FREQUENT PROBLEM WITH THESE MODELS). I WAS TOLD AT THE DEALERSHIP THAT THE SEALS FROM THE TRANSMISSION WERE LEAKING, HENCE WHY IT BROKE. THE PROBLEM IS, THAT I WAS AT THAT SAME DEALERSHIP NOT TOO LONG BEFORE DUE TO AN ALTERNATOR PROBLEM, AND THEY GAVE ME A LIST OF PROBLEMS WITH THE VEHICLE WHICH INCLUDED: THE BELT, THE BELT TENSIONER, ALTERNATOR, WHEEL BEARING, AND REAR BRAKES, BUT NEVER MENTIONED LEAKING SEALS ON THE TRANSFER CASE. THERE ARE WAY TOO MANY FACTORS INDICATING THAT THERE WAS A MANUFACTURING/ENGINEERING PROBLEM WITH THE TRANSFER CASE ON THESE TWO MODELS THAT WAS FIXED ON LATER MODELS. I DO NOT FEEL SAFE DRIVING VEHICLE. I ASKED NISSAN TO REPURCHASE THE VEHICLE OR GIVE ME SOME SORT OF SOLUTION TO THIS PROBLEM, BECAUSE I DO NOT FEEL SAFE DRIVING IT AFTER THE LAST EXPERIENCE WITH IT, AND THEY DECLINED. HAD THIS FAILURE OCCURRED AT THE HIGHWAY IT COULD HAVE BEEN FATAL. ON TOP OF THAT THE NISSAN DEALERSHIP RETURNED MY VEHICLE, AFTER A $3,178 FIX, WITH A CRACKED WINDSHIELD AND WILL NOT RESPOND FOR IT. UNBELIEVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605612June 24, 2014
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT FRAMING WAS CRACKED AND DETACHED FROM THE SEAT ALONG WITH A BOLT THAT WAS BROKEN ON THE FRAME. AS A RESULT, THE SEAT HAD BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER THE TECHNICIAN DIAGNOSED THAT THE DRIVERS SEAT HINGE AND FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598630June 16, 2014
SEATS
MAKING A TURN ONTO A CROSS STREET AND HEARD A LOUD POPPING NOISE, FOLLOWED BY THE DRIVER SEAT BECOMING UNSTABLE. WHEN THE TURN WAS COMPLETED, IT BECAME OBVIOUS THE DRIVER SEAT WAS BROKEN. I DID SOME RESEARCH AND FOUND THAT THIS IS A KNOWN PROBLEM WITH THE MURANO, AND HAS BEEN REPORTED NUMEROUS TIMES ACROSS MULTIPLE MODEL YEARS. APPEARS THAT THERE WAS EVEN AN ATTEMPT TO FORCE A RECALL, BUT THAT WAS NEVER FOLLOWED THROUGH. FILED A COMPLAINT WITH NISSAN - REQUIRED A DETAILED SERVICE REPORT (~$125) BEFORE THEY WOULD DO ANYTHING. FOUND THAT THEY WOULD NOT FIX FOR ANY CAR OUTSIDE OF WARRANTY (AND THIS APPARENTLY USUALLY HAPPENS AFTER THE WARRANTY PERIOD HAS EXPIRED). TYPICAL DEALER COST TO REPAIR IS $800 TO $1200. CAN ALSO BE SELF-FIXED BY REPLACING A BRACKET ($100) OR WELDING THE BROKEN PIECE (~$80). TO ME, THIS IS A DANGEROUS SITUATION AS THE SEAT CAN BREAK AT ANY TIME WHEN THE METAL HAS FATIGUED. I FELT FORTUNATE TO NOT HAVE THIS HAPPEN AT A HIGHER SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598645June 16, 2014
SEATS
METAL BRACKET HOLDING SEAT BROKE ON LEFT SIDE REAR. CAUSING SEAT TO LURCH TO REAR AND LEFT WHILE DRIVING. DEFECTIVE METAL BAR. SNAPPED OFF WHERE IT ATTACHED TO LEFT SEAT FRAME. NO WELD. PRELIMINARY RESEARCH FINDS HUNDREDS OF THESE COMPLAINTS ON INTERNET. HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/MURANO/2006/SEAT-BROKEN-PROBLEMS.PHP THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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