Nissan Maxima Complaints

6,958 consumer complaints on file.

#10204754October 3, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2001 NISSAN MAXIMA. THE ABS AND CHECK ENGINE WARNING INDICATOR LIGHTS ILLUMINATED. WHILE DRIVING 2 MPH AND GREATER, THE BRAKE PEDAL WOULD PULSATE WHEN DEPRESSED. THE MECHANIC STATED THAT THE BRAKE SENSORS NEEDED TO BE REPLACED, BUT COULD NOT DETERMINE WHY THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE FAILURE MILEAGE WAS 53,000 AND CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204985October 2, 2007
TIRES:SIDEWALL
2004 MAXIMA WITH CRACKS ON THE SIDEWALLS OF THE TIRES. CUSTOMER STATES THAT THE TIRES HAD CRACKS IN THE SIDEWALLS AND GOODYEAR FURTHER STATED HE IS INELIGIBLE FOR REIMBURSEMENT. *KB THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE THE INFORMATION HE SUBMITTED DID NOT SHOW PROOF THAT THE HIS TIRES WERE ADJUSTED FOR SIDEWALL CRACKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204366September 28, 2007
STEERING:COLUMN
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE DRIVING 50-55 MPH, THE STEERING WHEEL VIBRATED. THE FAILURE WORSENED WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE, HOWEVER, THEY ALIGNED AND BALANCED THE TIRES. THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 20,740 AND FAILURE MILEAGE WAS 16,134.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204400September 28, 2007
ENGINE AND ENGINE COOLING
MY NEW 2007 NISSAN MAXIMA WAS "BUCKING" AT 40 MPH & 60 MPH. THE SERVICE ENGINE SOON CAME ON. LATER THAT DAY, THE VEHICLE STALLED OUT ON ME 3 TIMES. THE NEXT DAY I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP. THEY INDICATED THAT IT WAS THE CAM SHAFT. THE NEXT DAY I WAS ABLE TO PICK UP MY VEHICLE. HOWEVER, I COULDN'T GET IT OUT OF THE DEALERSHIP PARKING LOT AFTER STALLING 3 TIMES EACH TIME I PUT IT INTO DRIVE. THE MECHANIC WAS AUTHORIZED TO TAKE MY VEHICLE OVER NIGHT TO DRIVE IT AFTER BEING ABLE TO TEST DRIVE IT. I WAS INFORMED THE NEXT DAY THAT THE MECHANIC COULDN'T GET IT OUT OF THE DEALERSHIP PARKING LOT EITHER. THEY HAVE BEEN IN TOUCH WITH THE MANUFACTURER, BUT THEY CAN'T SEEM TO LOCATE ANY ERROR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204274September 27, 2007
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2006 REGARDING THE SUBFRAME OF THE VEHICLE. THE RECALL REPAIR CONSISTED OF A REAR WHEEL ALIGNMENT. WHEN SHE RECEIVED THE RECALL NOTICE, SHE TOOK THE VEHICLE TO THE DEALER AND HAD THE RECALL REPAIR PERFORMED. SIX MONTHS LATER, SHE TOOK THE VEHICLE BACK TO THE DEALER FOR A TIRE INSPECTION. THE DEALER STATED THAT BOTH REAR TIRES APPEARED TO BE MANUFACTURER DEFECTS. THE CONTACT PURCHASED TWO NEW TIRES IN MARCH OF 2007. THE DEALER REFUSED TO HONOR HER WARRANTY FOR THE NEW TIRES BECAUSE HER VEHICLE WAS PURCHASED AT ANOTHER DEALER. SHE TOOK THE VEHICLE TO THE TIRE SHOP FOR A ROTATION AND THE MECHANIC STATED THAT THE TREAD WAS WORN ON BOTH OF HER NEW REAR TIRES. THE MECHANIC ALSO CONFIRMED THAT WHEN THE RECALL WAS REPAIRED, THE REAR WHEEL ALIGNMENT WAS NEVER PERFORMED. SHE CALLED THE DEALER THAT PERFORMED THE REPAIR AND THEY REFUSED TO SHOW HER THE REPAIR HISTORY PAPERWORK. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 14,000 AND CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204324September 27, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE MURANO LOST ACCELERATION ON THE INTERSTATE AND WOULD NOT GO INTO GEAR; IT CAME TO A COMPLETE STOP ON THE EXIT RAMP BETWEEN I-95 NORTH AND I-26 TOWARD CHARLESTON, SC. I WAS UNABLE TO RESTART THE CAR AND HAD TO BE PUSHED "OUT OF HARM'S WAY BY A TRUCKER, AND A COUPLE WHO STOPPED TO HELP. I WAS BROUGHT TO THE NISSAN DEALERSHIP (20 MILES AWAY IN ORANGEBURG, SC). THE SERVICE DEPT. DETERMINED THAT THE FUEL PUMP SHUT DOWN, STOPPED WORKING. THE PART HAD TO BE ORDERED, AND I HAD TO PAY FOR A RENTAL CAR FROM ENTERPRISE , SO THAT I COULD DRIVE THE REMAINING 3 HOURS BACK TO MY HOME IN TRAVELERS REST (GREENVILLE,-SPARTANBURG AREA). THE PART ARRIVED ON 9-25-2007, AND I DROVE 3 HOURS BACK TO ORANGEBURG TO PICK UP MY CAR AND RETURN THE RENTAL). MY HUSBAND ASKED FOR THE "OLD FUEL PUMP". I HAD TO PAY $350.00 FOR THE PART AND LABOR AND $100 FOR TOWING. THE INSURANCE CO. REIMBURSED FOR TOWING. MY HUSBAND THOUGHT IT HIGHLY UNUSUAL FOR THE FUEL PUMP TO GO AT SUCH LOW MILEAGE ON THE VEHICLE (57,000). THIS WAS NOT COVERED BY WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204135September 26, 2007
AIR BAGS:FRONTAL
I HAVE A 2004 NISSAN MAXIMA THAT A FRIEND WAS DRIVING ON SUNDAY MORNING, SEPTEMBER 23,2007. THERE WAS 3 OF US IN THE CAR. WE WERE GOING THROUGH A TRAFFIC LIGHT THAT WAS GREEN WHEN A COP RAN THE RED LIGHT AND WE BASICALLY T-BONED HIM RIGHT IN THE PASSENGER SIDE OF THE POLICE CAR. THE OFFICER WAS IN CHASE OF A STOLEN CAR. THE WHOLE FRONT END HAS DAMAGE ON MY CAR. YOU CAN CLEARLY SEE THE AIRBAG SENSORS IN FRONT BUT THE AIRBAGS NEVER DEPLOYED! I AM WONDERING WHY THIS WOULD BE AND WHAT CAN BE DONE? *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10204911September 26, 2007
TIRES:SIDEWALL
2004 NISSAN MAXIMA WITH TIRES WITH CRACKED SIDEWALLS. CUSTOMER STATES THAT THE DEALER AND THE TIRE DEALER WOULD NOT REPLACE THEM UNDER WARRANTY. WHEN SHE RECEIVED THE RECALL THEY REPLACED THE REAR TIRES WITHOUT QUESTION. *KB THE CONSUMER RECEIVED A DENIAL LETTER FROM GOODYEAR STATING, SHE HAD NOT SHOWN PROOF THAT HER TIRES WERE ADJUSTED FOR SIDEWALL CRACKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204052September 25, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING BETWEEN 2 AND 50 MPH, THE VEHICLE LOST POWER. THE POWER STEERING AND BRAKES FAILED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED ALSO. THE VEHICLE WAS ABLE TO BE RESTARTED. THE DEALER STATED THAT THE CRANK POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 60,189.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203969September 24, 2007
TIRES:SIDEWALL, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 1999 NISSAN MAXIMA. THE VEHICLE HAS SUMITOMO, SIZE 21555HR16 TIRES. THE CONTACT STATED THAT THE TWO FRONT TIRES CRACKED ON THE SIDEWALLS AND THE TREAD. THE TIRES WERE PURCHASED IN MAY OF 2007. THE CONTACT HAS PICTURES. THE DOT WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 2,000. THE VEHICLE FAILURE MILEAGE WAS 128,000 AND CURRENT MILEAGE WAS 129,000. UPDATED 10/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203672September 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE DRIVING 40 MPH, THE VEHICLE JERKED. THE FAILURE OCCURRED DAILY. THE DEALER STATED THAT THE TRANSMISSION FAILED AND THEY REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 47,000 AND FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203851September 21, 2007
TIRES:SIDEWALL
2004 NISSAN MAXIMA WITH GOODYEAR EAGLE RS-A P245/45R18 WITH CRACKS IN THE SIDEWALLS. CUSTOMER STATES THAT HE HAD THE TIRES ADJUSTED TO FIX THE CRACKS IN THE SIDEWALL. *KB THE TIRE MANUFACTURER SENT THE CONSUMER A LETTER DENYING THE CLAIM. THE MANUFACTURER STATED THE CONSUMER HAD NOT SHOWN PROOF THAT THE TIRES WERE ADJUSTED FOR SIDEWALL CRACKING. THE LETTER ALSO STATED UNDER THE CUSTOMER SATISFACTION PROGRAM AN ORIGINAL PAID RECEIPT WAS REQUIRED TO SHOW PROOF OF PURCHASE WITH SIDEWALL CRACKING AS A REASON FOR REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203590September 20, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 NISSAN MAXIMA. WHILE IDLING AT A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 20 MPH. THERE WERE NO WARNING LIGHTS PRESENT DURING OR AFTER THE FAILURE OCCURRED. A POLICE REPORT WAS FILED. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. BOTH VEHICLES WERE DAMAGED. THERE WERE NO INJURIES. THE VEHICLE SHUT OFF AFTER IT WAS PLACED IN NEUTRAL, HOWEVER, IT KEPT ATTEMPTING TO ACCELERATE AS IF THE PEDAL WAS DEPRESSED. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE WITH THE EMERGENCY BRAKE APPLIED. THE FAILURE DID NOT RECUR. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 14,450 AND CURRENT MILEAGE WAS 14,500. THE CONSUMER STATED THE THROTTLE ACTUATOR WAS REPLACE AT HIS EXPENSE HOWEVER, HE DOES NOT FEEL THIS WAS THE PROBLEM WITH THE VEHICLE. UPDATED 10/16/07 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10203406September 19, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2000 NISSAN MAXIMA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINS ILLUMINATED ON THE INSTRUMENT PANEL. HE REPLACED THE O2 SENSORS TWICE IN ONE YEAR AND ALSO REPLACED SIX OF THE COILS SPRINGS AFTER THE VEHICLE WAS DIAGNOSED. AFTER EACH REPLACEMENT, THE ENGINE LIGHT DID NOT ILLUMINATE FOR THREE WEEKS. THE COIL SPRINGS WERE JUST REPLACED THREE WEEKS AGO AND NOW THE CHECK ENGINE LIGHT IS ILLUMINATED AGAIN. SPEED WAS NOT A FACTOR. HE NOTIFIED THE DEALER AND THEY STATED THAT HE HAD TO PAY TO HAVE THE VEHICLE DIAGNOSED AGAIN. THE CONTACT STATED THAT HE IS NOT TAKING THE VEHICLE BACK TO THE DEALER. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 89,000 AND FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203244September 17, 2007
TIRES:SIDEWALL
I TOOK POSSESSION OF MY 2004 NISSAN MAXIMA IN THE FIRST WEEK OF JANUARY 2005. I NOTICED A CONSTANT, BUT GRADUAL TIRE PRESSURE ISSUE. I TOOK THE CAR TO THE LOCAL NISSAN DEALERSHIP AND THEY INDICATED THE TIRE HAD TO BE PATCHED. I ASKED ABOUT THE ACTUAL SIDEWALL AND THEY DID NOT FEEL THERE WERE ANY PROBLEMS INVOLVING THE SIDEWALLS. I TOOK THE CAR TO AN INDEPENDENT DEALERSHIP THAT FELT THERE WAS INDEED SOME MANUFACTURER PROBLEM WITH THE TIRES. I CALLED THE DEALERSHIP AND THEY REPORTED THAT THERE WERE NO RECALLS AND THAT THE WARRANTY WOULD NOT COVER THIS ISSUE. THEY EXPLAINED THAT IF I CHOSE TO I COULD INITIATE A CLAIM WITH BOTH OR EITHER THE GOOD YEAR EAGLE MANUFACTURER OR NISSAN. THE GOOD YEAR EAGLES INSTALLED ON MY MAXIMA HAD LESS THAN 11,000 MILES AND AS THE DEALERSHIP WAS NOT AMENABLE TO RECONCILING THEIR OPINION ON THE TIRES TO THAT OF AN INDEPENDENT TIRE INSPECTION I DECIDED THE BEST COURSE OF ACTION WAS TO REPLACE THE GOOD YEAR EAGLE TIRES WITH NOKIAN TIRES. THIS REPLACEMENT OCCURRED ON OCTOBER 6, 2006 WITH ONLY 11,000 MILES ON THE TIRES. I WAS VERY HESITANT TO DRIVE THE CAR DUE TO THE TIRE PRESSURE. I WAS FILLING THE TIRES EVERY TWO-THREE DAYS TO MAINTAIN SOME TYPE OF SAFETY WHILE DRIVING. WHEN I APPLIED FOR THE REIMBURSEMENT ON THE GOODYEAR EAGLE RS-A TIRES MY CLAIM WAS DENIED BECAUSE THERE WAS NO INDICATION THAT THE REPLACEMENT WAS DUE TO 'A SIDEWALL ISSUE.' WHO IN THEIR RIGHT MINDS WOULD WILLINGLY CHOOSE TO REPLACE 4 TIRES AT ONCE WITH BRAND NEW TIRES AT ONLY 11,000 MILES IF THERE WAS NO SAFETY ISSUE??? OF COURSE THIS IS A SAFETY ISSUE AND I WASN'T WILLING TO BE INVOLVED IN AN ACCIDENT TO PROVE THE POINT. THE FOLLOWING IS A WEBSITE (JUST ONE OF MANY) THAT NOTES THE ISSUES AND LACK OF COMPANY RESPONSE. WWW.CONSUMERAFFAIRS.COM/TIRES/GOODYEAR_TIRES.HTML. CLEARLY THE COMPANY IS NOT CORRECTING OR REIMBURSING CONSUMERS FOR THEIR FAULTY PRODUCTS. I SPENT WHAT I CONSIDER TO BE A GOOD DEAL OF MONEY TO MAKE MY 'DREAM' CAR SAFE TO DRIVE. \ *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202903September 13, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE VEHICLE HAS GOODYEAR EAGLE RS-A, SIZE P245/45R18 TIRES. THE CONTACT NOTICED CRACKS ON THE SIDEWALLS OF ALL FOUR TIRES. HE RECEIVED A RECALL NOTICE IN AUGUST OF 2007 REGARDING THE SIDEWALLS. THE MANUFACTURER STATED THAT THEY WOULD ONLY REPLACE THEM IF HE COULD PRODUCE THE FAILED TIRES. THE CONTACT FELT THAT WAS UNACCEPTABLE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 65,000 AND FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202471September 11, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WE OWNED THE CAR FOR LESS THAN ONE MONTH AND THE SERVICE ENGINE LIGHT COMES ON. TOOK IT TO THE DEALER AND WAS INFORMED THAT IT WAS BECAUSE THE GAS CAP WASN'T FULLY CLOSED AND WE WOULD BE CHARGED $100 TO TURN OFF THE SERVICE LIGHT. NOT ONLY THAT BUT WE WERE CHASTISED BECAUSE WE DIDN'T NOTICE THE WARNING ON THE GAS CAP THAT THIS WOULD HAPPEN. THIS IS UNACCEPTABLE BECAUSE NOT FULLY CLOSING OR LEAVING THE GAS CAP OFF IS A COMMON MISTAKE THAT ANY VEHICLE OWNER MAKES AT LEAST ONCE. AT LEAST THE SERVICE LIGHT SHOULD GO OFF ONCE YOU TIGHTEN THE GAS CAP. WE SHOULDN'T HAVE TO GO TO THE DEALER AND PAY TO HAVE THE LIGHT TURNED OFF. THIS IS A SAFETY ISSUE BECAUSE WE WON'T GO TO THE DEALER FOR THIS TYPE OF "FIX" AGAIN. WHAT IF THERE IS A MORE SERIOUS PROBLEM AND WE ARE RIDING AROUND WITH THE SERVICE LIGHT ON, THINKING IT IS JUST THE GAS CAP? *JB UPDATED 01-16-08. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202536September 11, 2007
STEERING:RACK AND PINION
1ST TIME: THE CAR BECAME VERY DIFFICULT TO STEER AND SQUEALED WHEN TURNING. 2ND TIME: THE CAR MADE A LOUD THUMPING NOISE WHEN TURNING. BOTH TIMES WE HAD THE RACK AND PINION STEERING MECHANISM REPLACED BY THE DEALER. *TR UPDATED 09/26/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202330September 10, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
LONG DRIVES IN HOT WEATHER (ABOVE 85 DEGREES) CAUSE THE TRANSMISSION TO FAIL. IT USUALLY OCCURS 45 MINUTES INTO A STEADY DRIVE OF 60 TO 75 MPH OR HEAVY STOP AND START DRIVING. PULLING OVER AND WAITING 10 TO 15 MINUTES WILL CURE THE PROBLEM, HOWEVER IT WILL OCCUR AGAIN IF THE SAME TYPE OF DRIVING CONTINUES. WHEN THE WEATHER IS COOL OUT FALL THROUGH SPRING, THE PROBLEM RARELY OCCURS. I HAVE BEEN TOLD IT IS THE INTERNAL SEALS OF THE TRANSMISSION. WHEN THEY GET TOO HOT THEY EXPAND AND ALLOW FLUID TO "BLOW BY" WHICH DECREASES PRESSURE IN THE VALVE BODY CAUSES THE TRANSMISSION TO DISENGAGE. I HAVE FLUSHED THE TRANSMISSION EVERY 30,000 MILES AT THE DEALER SINCE THE CAR WAS NEW. THIS IS NOT A ONE OFF PROBLEM. I HAVE TWO 2000 MAXIMA'S, BOTH WITH THE SAME PROBLEM. THERE IS ALSO A CO-WORKER OF MINE WITH A 2001 MAXIMA WITH THE SAME PROBLEM. APPARENTLY THERE ARE INTERNAL PROBLEMS WITH THIS TRANSMISSION. I DO NOT EXPECT NISSAN TO DO ANYTHING ABOUT IT, HOWEVER THEY MUST KNOW THEY ARE LOSING CUSTOMERS. THIS COMES ON TOP OF THE IGNITION COIL PROBLEM I HAD WITH BOTH VEHICLES, WHICH OF COURSE NISSAN REFUSES TO ACKNOWLEDGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202458September 10, 2007
ENGINE AND ENGINE COOLING
CHECK ENGINE KEPT COMING ON. MACHINES KEPT TELLING US IT WAS CYLINDER 2 MISFIRE. WE REPLACED FUEL FILTER, SPARKPLUGS, SPARKPLUG COIL WITH NO RESULTS. WENT TO DEALER, THEY PUT CAR ON MACHINE. THEY HAD TROUBLE FINDING PROBLEM. THEY HAD TO SEARCH BY HAND, WITH NO RESULTS. THEY TOLD ME IT WAS AN ELEC. PROBLEM THAT WAS INTERMITTENT. LIGHT WENT OUT WITHOUT FIXING ANYTHING. HAS NOT COME BACK AGAIN YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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