Mitsubishi Outlander Complaints

300 consumer complaints on file.

#11605018July 29, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Warning reduced power engine sign came on out of no where. This is the second time this shows up on my dash.. plugged computer to it and shows code p0404 EGR valve stuck.. mileage at only 10,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602677July 16, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The battery in the key fob died. Upon attempting to turn the car on, the car completely shut off. Nothing works and is completely blacked out as if the battery is dead. Jumping the car with jumper cables rebooted the system but the same thing will happen ONLY when the battery in the key fob dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600297July 8, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
The warning light starts flashing to alert me it is not active, this happened periodically but the dealer was unable to see it happen. Saw it happening so I went to take it to the dealer but didn’t notice the car in front of me due to the flashing light taking my attention and hit the car in front of me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11599323July 5, 2024
SUSPENSION
At 15,000 miles the car began to exhibit a loud “knocking” and / or “clunking” sounds upon turning the steering wheel. Three dealerships later I’ve learned it is called a “strut bearing”, and that it’s covered under a “special coverage”. Which special coverage means that this is a widely known issue after the cars have be sold. This should be a total recall. They dealer a fixing it. Had to order parts. Of course no loaner car. Won’t be using the selling dealer any longer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597220June 27, 2024
POWER TRAIN, SERVICE BRAKES, VEHICLE SPEED CONTROL
Persistent issue where the vehicle will loose all power to brakes, engine, instrument cluster and infotainment. This issue has almost caused 2 crashes out of the 3 occasions in which it has occurred. When the issue happens all power is lost as if the car were rolling in neutral while off, no indication of what is wrong or anything of the sort. It happened on the highway going about 65 mph, was able to steer (without power steering support) into the emergency lane as the car dramatically dropped speed. The brakes were also not being supported by the booster so it was extremely difficult to push the pedal, thankfully it was on a bit of an uphill. Put the car manually into park after it stopped, and by itself the car restarted, although some of the cluster components and infotainment components were very slow to restart. The next time this happened was in slow traffic, once again the car shut off with no warning of any kind. Once I managed to get the brake pedal pushed far enough for the brakes to engage, I managed to stop the car within a foot or so of the person in front of me. Once again, I put the car in park and it was able to restart on its own. Both times it has been to the dealer, Don Herring of Plano, and as helpful as the service advisor is, there is still no solution in sight as they keep changing electrical components left and right. I am worried about the car becoming a rolling ball of metal that I cannot stop one day. I hope Mitsubishi figures this problem out, otherwise its a fatality waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595529June 20, 2024
UNKNOWN OR OTHER, POWER TRAIN
The shifter assembly was replaced by the manufacturer and I do not know if the item is available for inspection as the dealership handled the replacement. Mine and my daughters safety was put in danger on April 10, 2024 when I was turning into a parking space at my doctors office and went to put the car into park the car accelerated on its on over an embankment and into a busy 5 lane highway. When trying to stop the brakes failed several times and the only thing I could do to stop it was push the on off button to kill power to the engine. Upon stopping we looked at the car and saw quite a bit of damage to the car after going over the embankment and through several bushes and small trees. The problem has been confirmed by the dealer and manufacturer. The vehicle has been inspected by the dealership at which I bought the vehicle and by my insurance company. The week before the incident when trying to change shifts out of park into drive the car failed to shift and I had to turn the car off using the off on button to stop the power to the car and turn back on to get the car to shift out of park.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11592649June 5, 2024
STEERING, SUSPENSION
The contact owns a 2024 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the suspension. Additionally, the contact stated that the steering wheel was uncontrollable while driving. The contact stated that while turning the steering wheel to the right, the front wheels shifted in the opposite direction. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that the vehicle was scheduled to be taken to the dealer within the next several days. The manufacturer was not made aware of the failure. The failure mileage was approximately 8.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590040May 22, 2024
VISIBILITY/WIPER
I was driving with shade closed and AC on for around 4hours since 6am from Alexandria - Lousiana. When I arrive in Dallas - TX I decided to open the shade from my sunroof glass and less than 1 minute as I open i heard and noise like a small explosion and saw a hole in my sunroof glass. The glass start to crack. Same moment I closed my shade and reduce my speed. I was 6 minutes from my Hotel. When I stop the car I saw that sunroof glass was in direction from inside to outside the car. Looks clearly that the explosion happened from inside to outside the car. I called to Mitsubishi Road Service and they sent a tow truck to send my car to Don Herring Dealer. After 3 days Mitsubishi called me and told by according pictures it was a rock that hit my glass and broken and they dont have nothing to do. Don Herring Dealer in Texas and Sport Mitsubishi in Orlando both of them assume that dont have any real evidence that was a rock because the glass exploded direction it was to up - showing that happened from inside to outside. I went to Safelite Glass company too and they told the same. As it is tempered glass must be broken in small pieces completely or total fallen inside the car. This looks like when I open the shade and because inside the car was too cold and outside was too hot had some thermical shock and sunroof glass not hold this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589873May 21, 2024
UNKNOWN OR OTHER
The key fobs aren't working ,vehicles are locking children inside and users are having to use manual key inside key fob to open..alot of people are not aware of key..this is a huge saftey issue with summer coming..we were in school drop off with 2 special ed kiddos and the car locked and would not unlock and when you go to the forum many many parents having kids locked inside cars... this started happening after the last computer update on my vehicle..dealer is attempting to fix friday but definitely a issue on a vehicle only 8 months old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589819May 21, 2024
STEERING
After this car sits for at least 10 minutes, upon first turn of the steering wheel, a “popping” is felt in the steering wheel, and a “clunk” noise is heard while turning the steering wheel to either the left or the right. A strut issue was advised for the 2022 outlander as a tech bulletin. However nothing as of yet for model year 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588588May 13, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
As I was parking the parking sensors didn’t engage to say I was too close to another vehicle causing me to side swipe the other vehicle! I thought it was just me but still 4 days later anytime I park the sensors don’t alert me as being too close! The forward and reverse emergency brake system is not engaging as it used to do!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11588082May 10, 2024
STEERING, SUSPENSION
The contact owns a 2023 Mitsubishi Outlander. The contact stated that on several occasions while driving at various speeds, the vehicle drove over a rock or a manhole cover, the rear end of the vehicle was fishtailed, and the contact lost control of the vehicle. Additionally, during rainy weather, the vehicle would hydroplane. The vehicle was taken to a dealer several times however, the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587450May 7, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
While driving or coming to a stop, the engine will shut off, the infotainment system will reboot and the car needs to be stopped, put into park if it hadn't done so and turned back on. It does this randomly and because the dealer cannot recreate it, it constantly gets ignored. We are not sure why this happens but it is extremely unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585963April 29, 2024
ELECTRICAL SYSTEM, WHEELS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585300April 25, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The AEB and FCW turns on suddenly then seems like the car is shutting off while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584496April 22, 2024
SUSPENSION, WHEELS
I had a bent right control arm, this was replaced in the dealership with out of pocket payment on February 12th 2024, same issue above reoccurred and the dealership is asking for the same sum to be paid out of pocket. Mitsubishi motors customer complain refused to assist that I had an accident with the car. I believe this is a defect because, I never had any accident, As of now, the right control arm got broke on the street without any impact… kindly look into this. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584261April 20, 2024
UNKNOWN OR OTHER
The rear view camera doesn't work when I go backwards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582697April 12, 2024
STRUCTURE:BODY
On a windy day or a regular day once the car get to about 45 mph or higher the hood begins to flap, bounce, vibrant as if it is going to fly open. As if the wind is getting under and getting ready to take it away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581603April 7, 2024
SERVICE BRAKES
The car has a rapid war of rotors and break pads. The car inspected authorized dealer ship and they mentioned this is a very common issue on outlanders as the rotors, calipers, and breaks did not properly design for the wight of the car. It seems the manufactures and authorized dealer aware internally form the defect but do not take necessarily actions which may cause safety issue to owner of this make and model. After the dealer inspected the car i asked for the report but the dealership made all the report unavailable online and said they cannot provide any document
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580334March 31, 2024
ENGINE, ELECTRICAL SYSTEM
I keep getting a message on my Dashboard that indicates my engine malfunction power reduced service now…. This is the second time this has happen … first time i took it to dealer they said oh they don’t see anything after taking to put it on machine and it said my engine was failing then today Easter it’s back and it’s really scaring me and the dealer is to far To be driving the car and this message keeps appearing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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