Mitsubishi Outlander Complaints

300 consumer complaints on file.

#11673574July 15, 2025
BACK OVER PREVENTION
The contact owns a 2023 Mitsubishi Outlander. The contact stated that while reversing, the camera went blank for several seconds. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 25V369000 (Back Over Prevention) and 23V345000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672862July 11, 2025
BACK OVER PREVENTION
The contact owns a 2023 Mitsubishi Outlander. The contact stated that on several occasions while the vehicle was started, in park(P), and while driving and in reverse, the infotainment screen was black. The vehicle was taken to a dealer on several occasions however, the failure could not be replicated. The contact then received notification of NHTSA Campaign Number: 25V369000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672356July 9, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Check engine light is on. My car is still under 5 year bumper to bumper warranty. My local mitsubishi dealership closed and the nearest one is hours away. I also have a recall. I have called mitsubishi customer service several times only to be put on hold without the ability to talk to someone to get these problems solved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672216July 9, 2025
AIR BAGS
The contact owned a 2023 Mitsubishi Outlander. The contact stated that while driving at approximately 30 MPH, the vehicle sustained a rear-end collision from another vehicle at a high rate of speed. No air bags deployed. The contact stated that the vehicle's left side had violently crashed into a wall, then the vehicle ricocheted onto the front driver's side, causing the tire to collapse where it came to a stop. The contact stated that a passenger was sitting in the front passenger seat, a passenger in the rear driver side seat, and a passenger in the rear passenger seat. A police report was filed. The vehicle was towed to a local tow lot where it was deemed a total loss. The contact stated that he spent 6 days in the hospital for injuries to both knees and the spine. The passenger did not seek medical attention. The local deal was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11668226June 20, 2025
AIR BAGS
Driver side airbag deployed with over power at the time of low speed front collision with flying from opposite direction of the parkway car wheel. Caused neck and back spinal cord disc herniation, damaged shoulder, torn muscle, concussion. Still going for PT every day for over a year. Car taken by insurance - total loss.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11666982June 15, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Screen and camera unit cuts off and you have no visual of rear view camera. No radio no sound no screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665732June 9, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Cameras fail to work with the camera button or when vehicle is in reverse which causes the sensors not to work either. Therefore you cannot see if you are too close to something and the sensors dont go off to notify you that you are close too close to an object. Huge safety concerns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664552June 3, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, SUSPENSION
Engine malfunctions. powered reduced when trying to turn from a dead stop. Flutters. Doesn't accelerate. Just sounds like its grinding. Plus premature brake wear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664228June 1, 2025
ENGINE
Vehicle gives warning of Engine malfunction Power Reduced Service NOW and started only 30 days after purchase The dealer says take pictures when the warning appears and bring the vehicle in. This will be the 5th complaint about the same problem with no results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660291May 11, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
The Forward Collision Mitigation camera failed, prompting the center screen to continuously blink and beep uncontrollably with no ability to turn off the blinking or beeping. The constant blinking locks up all controls such that you are unable to adjust any of the settings, and the constant beeping is loud enough to cause the driver to be unable to reasonably hear their surroundings and cause annoyance/agitation to the driver. The problem was inspected & diagnosed by Valley Mitsubishi in Longmont, CO. The problem first appeared on [XXX] with the warning light first coming on in the morning and the continuous blinking/beeping/lockup occurring by evening that same day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649285March 19, 2025
FUEL/PROPULSION SYSTEM
My 2022 Mitsubishi Outlander SEL special edition was purchased in December 2022. In February 2024, the fuel pump went out the dealership said it was not a recall, however it was covered under my warranty. Now, March 2025, my fuel pump has went out again. This is the second time and the third fuel pump counting the original in the vehicle. Even though it’s covered by warranty, it is still not a recall? How can a fuel pump go out two times in three years?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646310March 4, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Radio does a hard reset all on its own, we lose backup camera, alerts and all safety functions that are built into the radio for adjustment. Also get collision warning stating it’s not working. Radio is no longer working. We asked the dealer and they said it’s going to be a recall very soon when we went in for an oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644643February 24, 2025
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
This vehicle has been deteriorating since around the 10-15k miles. One of the recalls should have fixed something that was happening to my heater /ac not turning on. I would turn on the vehicle and the fan wouldn't turn on. I had turn off and restart the vehicle. this has happened multiple times. The display panel will turn off randomly while driving. the main problem is my car drifts to side. really bad. I feel really unsafe in it. i had to pay outside company to see what it was and have them continue to align my tires because it gets so shaky. i can't even attach a hitch to this. the car shifts to the sides really bad, even over the smallest bumps at low mileage. someone from one of the dealerships told me there was nothing wrong with my tires (i asked them to check it when I went for a recall). i was told the vehicle feels different b/c mitsubishi motor is now made by nissan. he thought i was dumb or something. i haven't been able to get this fixed b/c idk what to do. im not hte car expert. they are. i have to constantly align the wheels but i've pretty much exhausted how many times I can get them aligned. now apparently my shocks are bad? and mitsubishi won't sell the shocks to an outside auto repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643805February 19, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I purchased my 2024 Outlander in August and drive 150 miles daily, Monday to Friday. Since November, with only 2,500 miles on it, I've experienced recurring issues: 1. Adaptive cruise control turns off frequently 2.Forward collision light comes on unnecessarily often several times daily (when starting, driving and when cruise is on) 3.Vehicle brakes suddenly on the interstate 4.Random forward crash light warnings I've taken it to the shop five times, with the following repairs: 1.Radar adjustment (done several times) 2. Radar sensor recalibration (several times) 3. Replacement of forward distance warning sensors 4. Front bumper bracket replacement due to bend 5. Mitsubishi has been involved on 4 occasions 6. I have called and put in a complete with Mitsubishi three times and they always say they will contact me with a resolution within a few days and I have never heard back with any resolution. 7. We have also been made aware that this does not follow the owners manual and has also caused air bags to go off in other situations which has injured customers. Despite these repairs, the issues persist. On January 24, 2025, Valley Imports left a voicemail stating that Mitsubishi acknowledged it's a known issue with some Outlanders, but they don't have a reliable fix.I do have this voicemail but it is to large for me to upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638884January 27, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
When opertaing vehicle it my parking sensor error message was given giving false reading. I was told because of this scratch i need to replace the sensor. I think its a bad design flaw n there are charging me 800 in parts and labor even though its under warranty This can cause false reading and some one can get hurt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638649January 26, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
1) 12/20/2024: Took the car to a Mitsubishi dealer as the 'Check Engine Light' was ON for a few days. They erased the code but could not diagnose the cause. Returned home and could NOT charge the car using the same standard outlet (level 1) I used since I bought the car. The instrument cluster displayed the following (Please see Pic 1): a) Error message 'PHEV System Fault, Service Required'. b) Check engine light. c) Forward Collision Mitigation System [FCM] OFF warning light. d) Rear Automatic Emergency Braking [Rear AEB] system OFF warning light. e) Plug-in hybrid EV system warning light. Since 12/20/2024, I have been driving the car with these serious safety issues. 2) 1/2/2025: 'On-board charger' was replaced by the dealer. But the same error continued. Per dealer invoice, they "performed drive cycle pattern 3 and the code returned". Obviously under certain conditions, the erased code returned. 3) Since mid-November, 2024, I have been noticing two different EV range mileage. Please see Pic 2. My phone app showed (on 1/26/2025) a 51 mile EV range whereas the instrument cluster showed only a 39 mile range. All the errors still remain as of 1/26/2025. 4) Opened a case with Mitsubishi but they are refusing to respond with updates. With so many safety issues due to 'PHEV System Fault', I am afraid of taking the car out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638638January 26, 2025
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
My car started with remote starter app x2. I went out to the car and it would not start. Indicator light said to put fob near start button. Still didn't start. Jump started and had multiple malfunction lights on. Replaced batter with brand new battery. Followed all instructions. Forward collision and blinds pot warning malfunction errors persist and those features will not work. Research shows this can can severe vehicle malfunction and cause an accident. Dealer can't look at it for 8 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637587January 22, 2025
POWER TRAIN, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
In the morning where I live for the last few days it has been below 0. The Outlander PHEV even when plugged in over night will start the gas engine and drive for about one minute until the gas engine shuts off and comes up with a message saying power reduced with a turtle symbol. When it does this you have no heat (HVAC) the heated seats and heated steering wheel does not work as well as the front and rear defrost. The car speed seems to be limited to about 40MPH. This issue is not news as many PHEV owners are dealing with the same issue, From my understanding Mitsubishi didn't install a battery warmer on the new generation Outlander PHEV however the prior generation Outlander PHEV did have a battery warmer and there were no issues with that model in cold climates. Your vehicle should always be a reliable source of heat when needed it doesn't seem to be very reliable in cold climates and it really is a hazard when it decides to reduce power with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637299January 21, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
For the past 3 winters since I had this vehicle when it is cold outside the vehicle starts hard or will not start at all requiring a jump. It will not shift gears, or accelerate. The battery light comes on after the vehicle is running. I have called the local dealership and was told this happens when it is cold. I was told to bring the car in and let it sit there when it's cold so they can try and re create the problems they stated the battery is fine. As of today the vehicle started to leak oil after it started hard. When i purchased the vehicle i had noticed the hood shakes and bounces when driving. I mentioned this to the sales agent and they stated it was a known issue and they would recall the hood but it was a timely process. It is unsafe to drive a vehicle that will not accelerate or change from reverse to park and then roll It is also.unsafe to drive with oil leaking in your car I have made my vehicle available each time there is a situation The battery light comes on but has been tested at the dealership in the last 2 months This happens every time it's cold i call and they tell me itsa known issue when it's cold. When i purchased the vehicle I noticed the hood bouncing I asked the sales person about it and they said it was a known issue and they would fix it when the parts came in. I should have been more careful as it was a vehicle right off the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636010January 15, 2025
SEATS
On January 12 at 9:54am I was driving less than a 1/4 of a mile. I stopped at a stop sign and my cabin was filled with smoke. I thought it was coming from the engine so i turned the heat off for the car. I proceeded to the next stop sign and I then realized that my driver side seat was on fire and the smoke was coming out from between my legs for the seat was burning from the inside. I have taken the car to the dealership and it is reported that there is a faulty heating element in the seat. The car can not be started for each time the car is started the fire reignites. Due to the air bags being attached to this same control panel I can not drive the car off the lot. This car is a huge safety issue.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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