MINI Cooper Complaints

4,588 consumer complaints on file.

#10394042April 2, 2011
STEERING
ELECTRIC POWER STEERING PUMP & FAN FAILURE DURING LEFT TURN. SEVERAL THOUSANDS OF MINI COPPERS IN THE UK HAVE HAD SIMILAR RECALLS. IN FACT I DID FIND A RECALL FOR THE POWER STEERING PUMP FAN FOR FAULTY WIRES. I COULD FALL UNDER THE SAME RECALL, BUT BMW MINI DEALERS ARE STATING THAT IT WILL COST ME JUST FOR DIAGNOSTICS (ROUGHLY $90), THEY ALSO STATES THEY KNEW ABOUT A FILED COMPLAINT BUT SAID THEY COULDN'T EVEN LOOK AT THE FAN WITHOUT CHARGING ME. I DID FIND AFTER DAYS AND DAYS OF INTERNET SEARCHES THAT THEIR WAS A RECALL # ISSUED FOR THE FAN BUT COULD NOT LOCATE IT AGAIN. WEBSITE CITING BBC ARTICLE. WWW.NEWMINI.WORDPRESS.COM/?S=MINI+COOPER+POWER+STEERING+FAILURE. EVERYDAY I FEEL LESS AND LESS SAFE DRIVING MY MINI. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393911April 1, 2011
STEERING
WE PURCHASED OUR 2005 MINI COOPER LESS THAN A WEEK AGO. IT HAS 51,000 MILES ON IT. I WAS TRAVELING ON THE INTERSTATE FOR ABOUT AN HOUR. I TRIED TO TAKE AN OFF RAMP TO THE RIGHT TRAVELING ABOUT 60 MPH AND REALIZED THE POWER STEERING HAD FAILED. I APPLIED THE BRAKE AND BROUGHT THE CAR TO A STOP. I SLOWLY DROVE THE CAR TO A GAS STATION WHERE I TURNED THE CAR OFF. THE FAN CONTINUED TO RUN. I WAITED FOR ABOUT 10 MINUTES AND RESTARTED THE CAR. THE POWER STEERING WAS WORKING AGAIN. 2 DAYS LATER I WAS DRIVING IN TOWN ONLY 10 MINUTES AND THE POWER STEERING FAILED AGAIN. I WAS DRIVING IN FREEZING RAIN...THANK GOODNESS I WAS IN TOWN. IF THE STEERING HAD FAILED ON THE INTERSTATE WITH THESE WEATHER CONDITIONS THERE COULD HAVE BEEN A SERIOUS PROBLEM. I AM TAKING MY MINI INTO THE DEALERSHIP TOMORROW. WHEN WE BOUGHT THE MINI COOPER WE THOUGHT WE WERE BUYING A SAFE AND DEPENDABLE CAR..NOW IT LOOKS LIKE AN UNSAFE MONEY PIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396368March 31, 2011
AIR BAGS, STEERING
ON FEBRUARY 9, 2011, WE WERE INFORMED BY MINI SERVICE THAT THE SEAT OCCUPANCY SENSOR WAS FAULTY AND THAT IT WOULD COST US $1,245.00 PLUS TAX TO REPAIR AS IT IS NOT COVERED BY THE WARRANTY PACKAGE WHICH THEY SOLD US WHEN THE VEHICLE WAS PURCHASED IN 2007. MILEAGE OF VEHICLE AT THAT TIME WAS 46,810. THE LIGHT INDICATING THAT THERE WAS A PROBLEM WITH THE AIRBAG SENSOR OCCURRED MONTHS EARLIER, BUT WE DID NOT REALIZE THAT IT WAS INDICATIVE OF A SERIOUS PROBLEM AS SMALL CHILDREN DID SIT IN THAT SEAT FROM TIME TO TIME. ON MARCH 16, 2011, HYDRAULIC POWER STEERING PUMP ON VEHICLE FAILED. MILEAGE WAS 47,895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393690March 30, 2011
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE S. THE CONTACT STATED THAT COOLANT BEGAN TO LEAK FROM THE VEHICLE ABNORMALLY AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REPLACED THE THERMOSTAT WHICH HE FOUND TO BE FRACTURED. LATER, THE CONTACT BEGAN TO EXPERIENCE FAILURES WITH THE REAR BRAKES. THE DEALER REPLACED THE BRAKE PADS AND ROTORS AND LATER, THE CONTACT BEGAN TO EXPERIENCE AN ABNORMAL RATTLING FROM THE CLUTCH. THE DEALER THEN ADVISED THAT THE CLUTCH AND FLY WHEEL WOULD NEED TO BE REPLACED. THE DEALER ALSO ADVISED THAT THERE WAS A TECHNICAL SERVICE BULLETIN ISSUED BY THE MANUFACTURER (NHTSA ITEM NUMBER : 10025903- POWER TRAIN:MANUAL TRANSMISSION) REGARDING REPLACING THE CLUTCH WITH A NEWLY DESIGNED CLUTCH AND FLY WHEEL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393700March 30, 2011
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED WHILE DRIVING 50 MPH AND ATTEMPTING TO SHIFT INTO FOURTH GEAR TO INCREASE SPEED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT AS THE CLUTCH. THE DEALER REPLACED THE CLUTCH ASSEMBLY. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 34, 4000. UPDATED 05/24/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393715March 30, 2011
STEERING
POWER STEERING VERY SUDDENLY FAILED! NEARLY CAUSED A SEROUS ACCIDENT WHEN NEGOCIATING A ROUNDABOUT. THE CAR IS NEXT TO IMPOSSIBLE TO MANOEUVER, ESPECIALLY AT A DEAD STOP, OR ROUNDING CORNERS. STEERING IS VERY HARD TO RETURN TO "MIDDLE" POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393738March 30, 2011
STEERING
WHILE DRIVING MY 2004 MINI COOPER HOME FROM WORK ONE AFTERNOON, I BEGAN HAVING DIFFICULTY TURNING THE STEERING WHEEL. AFTER THE INITIAL FAILURE, THE PROBLEM CONTINUES TO REMAIN A CONSTANT WHEN TURNING AT ANY SPEED. THE POWER STEERING RESERVOIR HAS BEEN CHECKED AND IS LOW, BUT NOT EMPTY. I UNDERSTAND THAT A POWER STEERING PUMP FAILURE IS COMMON IN THIS YEAR, MAKE, AND MODEL OF MINI COOPER VEHICLES. THE VEHICLE CURRENTLY HAS JUST OVER 80K MILES. NO REPLACEMENT PARTS HAVE BEEN ORDERED AND NO REPAIRS HAVE BEEN MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393601March 29, 2011
STEERING
STARTED NOTICING THE STEERING WHEEL WAS VERY DIFFICULT TO TURN, USUALLY RIGHT AFTER STARTING THE VEHICLE, BUT TURNING THE CAR OFF AND RESTARTING WOULD RECTIFY THE PROBLEM. INITIALLY IT WOULD OCCUR EVERY 2 TO 3 MONTHES, BUT AS TIME WENT ON IT BECAME MORE FREQUENT. I DECIDED TO TAKE IT TO THE DEALER TO HAVE THE PROBLEM CHECKED OUT AFTER IT HAPPENED 3 TIMES IN ONE DAY - TWICE WHILE I WAS DRIVING CAUSING ME TO PULL TO THE SIDE OFTHE ROAD AND SHUT OFF AND RESTART THE CAR IN ORDER TO BE ABLE TO EASILY TURN THE STEERING WHEEL. ONLY AFTER GETTING THE POWER STEERING PUMP REPLACED WAS I INFORMED OF THE THE FREQUENCY OF ISSUES LIKE THIS WITH OTHER CARS. THE DEALER DID FIX THE PROBLEM BY REPLACING THE POWER STEERING PUMP AT A COST OF APPROXIMATELY $900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393671March 29, 2011
STEERING
WHILE DRIVING MY 2004 MINI COOPER S THE POWER ASSISTED STEERING SEEMS TO QUIT WORKING. THIS HAS HAPPENED IN THE PAST AND THEN THE POWER ASSIST BEGINS WORKING ON ITS OWN AND MAY WORK FOR QUITE A WHILE THEN UNEXPECTEDLY WILL STOP WORKING AGAIN. WHEN THIS HAPPENS THE STEERING BECOMES VERY DIFFICULT AND REQUIRES A GREAT DEAL OF EXTRA EFFORT TO TURN. MANY TIMES IT ONLY STOPS WORKING FOR ONE OR TWO TURNS THEN THE POWER ASSIST PUMP BEGINS WORKING AGAIN. IN THE FALL OF 2010 I HAD TO INSTALL A POWER STEERING PUMP "COOLING FAN" BECAUSE IT FAILED BUT THE PUMP CONTINUES TO INTERMITTENTLY STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392939March 26, 2011
STEERING
HAVE HAD THE CAR FOR 7 YEARS AND IT HAS NEVER DONE THIS BEFORE. I WAS TAKING A RIGHT TURN INTO MY WORK WHEN MY POWER STEERING FAILED WITH NO WARNING. THIS CAUSED ME APPLY THE BRAKES HARD AND TURN THE WHEEL WITH A GOOD AMOUNT OF FORCE TO MAKE THE TURN. IT WAS LUCKY THERE WASN'T ANYTHING ON THE OTHER SIDE OF THE ROAD OR I WOULD HAVE HIT THEM. IT HAPPENED AT THE END OF A 50 MILE DRIVE, NO ISSUES UNTIL THEN. I STOPPED THE CAR AND RESTARTED IT AN HOUR LATER AND I WORKED FINE. I DROVE IT BACK HOME THE NEXT MORNING 50 MILES WITH NO ISSUES. MY MAIN CONCERN IS HAVING HAD THE CAR FOR THIS AMOUNT OF TIME IT CAUGHT ME BY SURPRISE, AND MY WORRY NOW IS WHEN WILL IT HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392836March 25, 2011
STEERING
2004 MINI COOPER 110K MILES LOST POWER STEERING WHEEL CONTROL, VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392840March 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 MINI COOPER HAS HAD TOTAL TRANSMISSION FAILURE (CVT TRANSMISSION) AT ONLY 46,129 MILES. FAILURE WAS TOTAL AND SUDDEN AND VEHICLE IS UNDRIVEABLE WITHOUT NEW TRANSMISSION. THE DEALER QUOTED ME A COST OF $10,055.44 (PARTS $6,943.28, LABOR $2,700 + TAX). THIS COST IS MORE THAT THE VEHICLES' CURRENT VALUE. I HAVE BEEN TOLD THAT ONLY A NEW CVT TRANSMISSION CAN REPLACE THE FAULTY ONE, AND EVEN THEN THAT TRANSMISSION MAY AGAIN FAIL AS THEY ARE SUCH TERRIBLE TRANSMISSIONS. THE CAR WILL NOT TAKE ANY OTHER TRANSMISSION OPTION. THE DEALER BASICALLY LAUGHED AND SAID, "I DON'T SUPPOSE YOU HAVE AN EXTRA $10,000 LAYING AROUND," WHEN HE TOLD ME THE COST OF THE REPAIR. THE DEALER HAS OFFERED NO ASSISTANCE IN LOWERING THE COST, BUT BASICALLY SAID "TOUGH LUCK" AND TAKEN NO RESPONSIBILITY. THE CAR IS USELESS AND UNFIXABLE AT THIS COST. A RECALL SHOULD BE DONE AS CONSUMERS HAVE BEEN SOLD A FAILED TRANSMISSION, AND THE SAFETY OF THIS CAR'S TRANSMISSION IS TOTALLY FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392875March 25, 2011
STEERING
WHILE DRIVING, THE POWER STEERING ASSIST WILL INTERMITTENTLY FAIL COMPLETELY, MAKING IT VERY DIFFICULT TO STEER THE VEHICLE, AND GREATLY INCREASING THE LIKELIHOOD OF AN ACCIDENT. THE FLUID LEVELS ARE CORRECT, AND POWER STEERING WILL RETURN AFTER SHUTTING THE VEHICLE OFF AND LETTING IT SIT FOR A WHILE.. I HAVE NOT YET TAKEN CORRECTIVE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392879March 25, 2011
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WAS STUCK IN A PARTIALLY TURNED POSITION BUT THE VEHICLE CONTINUED TO DRIVE STRAIGHT FORWARD. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENCE AND WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 105,683.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392752March 24, 2011
ENGINE AND ENGINE COOLING
2007 MINI COOPER S, TIMING CHAIN BROKE AT 64K MILES. THERE ARE COUNTLESS COMPLAINTS OF THIS PROBLEM ALL OVER THE WEB, WE NEED TO FORCE MINI TO ISSUE A RECALL. VEHICLE WAS PROPERLY MAINTAINED PRIOR TO FAILURE. THIS IS A CHAIN, NOT A BELT. MORE INFORMATION ABOUT SIMILAR COMPLAINTS CAN BE FOUND HERE: HTTP://WWW.MINICOOPERSPEED.COM/MINI-COOPER-COLD-START-KNOCKING-NOISE-ISSUE-2007/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393269March 24, 2011
STEERING
ON SATURDAY AFTERNOON, 12 MARCH 2011, A LOUD, HIGH-PITCHED HUMMING OR WHINING, SERIOUS-SOUNDING NOISE DEVELOPED WHILE I WAS DRIVING, THE LOUDNESS (AND/OR THE PITCH) OF THE NOISE WOULD CHANGE WHEN I TURNED THE STEERING WHEEL. I CHECKED THE POWER STEERING FLUID LEVEL, WHICH WAS OK. THE NIGHT OF SUNDAY, 13 MARCH, I LEFT THE CAR AT ATLANTIC MOTORCAR SERVICES OF WISCASSET, MAINE 04578, WHICH SPECIALIZES IN MINI AND OTHER EUROPEAN VEHICLES. THE FOLLOWING MORNING I DESCRIBED THE PROBLEM AND ASKED THEM TO CHECK IT OUT. ATLANTIC FOUND "THE POWER STEERING PUMP (EPAS) IS DEFECTIVE". THEY REPLACED THE EPAS ASSEMBLY (PART # 32 41 6 778 425) AT A COST OF $1212.49; AND BLED, FLUSHED AND FILLED THE SYSTEM (PS SERVICE KITBG $99). THIS RESOLVED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392808March 24, 2011
STEERING
POWER STEERING HAS FAILED TWICE. ONCE WAS IN RUSH HOUR TRAFFIC AND THE OTHER WAS IN MID-DAY TRAFFIC. THE VEHICLE BECAME EXTREMELY HARD TO HANDLE. THE FIRST TIME, I ALMOST CAUSED AN ACCIDENT. MY CAR ONLY HAS 53,000 MILES AND THIS SHOULD NOT BE HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392569March 23, 2011
STEERING
TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED TO OPERATE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD, AND THE ENGINE WAS TURNED OFF. THE VEHICLE BEGAN TO FUNCTION NORMALLY WITHIN THIRTY SECONDS BEFORE THE FAILURE RECURRED. THE WAS ABLE TO CONTINUE DRIVING. HE VEHICLE WAS INSPECTED AND HE OBSERVED THAT ELECTRIC POWER STEERING PUMP HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392650March 23, 2011
STEERING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
2005 MINI COOPER S CONVERTIBLE - PENDING A SECOND REPLACEMENT OF THE POWER STEERING PUMP/COOLING FAN ASSEMBLY DUE TO FAILURE - THE WHOLE ASSEMBLY WAS REPLACED 18 MONTHS AGO AND THE REPLACEMENT FAN HAS ALREADY STOPPED RUNNING, CAUSING A SEVERE LEAK OF PS FLUID (TWICE FOUND COMPLETELY EMPTY) AND RESULTANT POWER STEERING FAILURE. FIRST FAILURE SUMMER 2008, REPEAT FAILURE WINTER 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392675March 23, 2011
STEERING
POWER STEERING ASSIST IN MY 2004 MIN COOPER FAILED WHILE DRIVING ON HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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