MINI Cooper Complaints

4,588 consumer complaints on file.

#10398027April 27, 2011
STEERING, STEERING:HYDRAULIC POWER ASSIST:PUMP
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS TURNED OFF AND RESTARTED YET THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE POWER STEERING PUMP AND POWER STEERING COOLING FAN WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 85,500. UPDATED 09/07/11 *BF UPDATED 10/31/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397480April 26, 2011
STEERING
LOST POWER STEERING INTERMITTENTLY LAST MONTH WHILE DRIVING AND NOW THE FAN STAYS ON AND RUNS THE ENGINE TILL THE BATTERY IS DEAD. I NEED TO HAVE IT JUMPED EVERYTIME I WANT TO DRIVE IT. MINI STATED THEY WILL NOT REPLACE IT FOR FREE "THEY DON'T CARE IF THERE IS AN INVESTIGATION, UNIT WERE ORDERED TO FIX IT THE COST IS ON THE CUSTOMER" *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397518April 26, 2011
STEERING
THE CAR ( 2005 MINI COOPER) WAS COMPLETELY DEAD OVERNIGHT. WE CHARGED THE BATTERY AND A FAN WOULDN'T TURN OFF WHICH MUST HAVE CAUSED THE DRAIN. WE HAD IT FIXED. IT WAS A FAULTY RELAY IN THE POWER STEERING PUMP, WHICH HAD ALSO BEEN LEAKING ONTO THE ENGINE. READ ON THE INTERNET THAT THOUSANDS OF PEOPLE ARE HAVING THIS VERY ISSUE. WE SPENT $1,000 TO FIX THIS ON A CAR WITH 40,000 MILES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397509April 26, 2011
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPERS. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO A MECHANIC SHOP WHERE THEY INFORMED HIM THAT THE FUSE THAT CONTROLLED THE POWER STEERING CHARGING SYSTEM HAD BLOWN. THE COMPONENT WAS REPLACED AT A THE CONTACTS EXPENSE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS 36,000. UPDAT ED 06/03/11 *BF UPDATED 08/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397429April 25, 2011
STEERING
2004 MINI COOPER S POWER STEERING FAILED ON I93 SOUTH ON MY WAY TO WORK IN BOSTON WITHOUT ANY WARNING , SPEED ABOUT 80 AT 4:00AM ON THE MORNING OF 4/25/2011. MADE IT TO WORK HAD CAR TAKEN IN FOR SERVICE AT MINI OF PEABODY MA THE SAME DAY AND WAS CHARGED $1180.00 DOLLARS TO REPLACE STEERING PUMP. TWO WEEKS PRIOR ON 4/8/2011 AT THE SAME DEALER AT THEIR RECOMMENDATION REPLACED STEERING FAN AND RETURN HOSE AS A PRECAUTION DURING ROUTINE MAINTENANCE CHARGED 500.00 DOLLARS. FRIDAY 4/22/2011 CAR WAS AT SAME DEALER TO HAVE THE CATALYTIC CONVERTER REPLACED FOLLOWED BY THEIR USUAL TEST DRIVE , THERE WAS NO MENTION OF ANY STEERING PROBLEM AT THAT TIME NOR DID I EXPERIENCE ANY PROBLEM WITH THE STEERING ON MY WAY BACK HOME AFTER REPAIR. MY CONCERN IS IF THIS HAD HAPPENED WITH OUT WARNING ON AN OFF RAMP OR WHEN MY WIFE OR DAUGHTER WERE DRIVING THE OUT COME COULD HAVE BEEN MUCH DIFFERENT. I PAID AN EXTRA 60.00 DOLLARS TO KEEP THE OLD PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397283April 25, 2011
STEERING
2005 MINI COOPER POWER STEERING FAILURE. HAVING PROBLEMS WITH THE POWER STEERING INTERMITTENTLY FAILING. HAVE BEEN TOLD BY MINI COOPER DEALERSHIP THAT THIS IS NOT A "PROBLEM", BUT WILL PROBABLY NEED TO REPLACE THE POWER STEERING PUMP. AFTER READING MULTIPLE POSTS, AND THE INVESTIGATION THAT YOUR ORGANIZATION HAS STARTED...THIS IS LOOKING MORE LIKE A COVERUP ON MINI'S PART INSTEAD OF AN ACCEPTANCE OF RESPONSIBILITY. THIS IS MY WIFE'S CAR, AND IT HAS PUT HER SAFETY AT RISK TWICE NOW WHEN IT FAILED WHILE MAKING A TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397871April 25, 2011
UNKNOWN OR OTHER, STEERING
EXPERIENCED ABRUPT AND COMPLETE LOSS OF THE POWER STEERING SYSTEM SIMULTANEOUS WITH AN IMMEDIATE AND SHARP DECREASE IN POWER. THIS INCIDENT OCCURRED AT 75 MPH ON AN INTERSTATE HIGHWAY, CAR IN MIDDLE LANE. VERY NARROWLY AVOIDED COLLISION WITH A TRUCK WHEN MOVING VEHICLE TO FULL STOP IN EMERGENCY LANE. VEHICLE CURRENTLY NOT IN USE AS WE FEEL IT IS A ROAD HAZARD AND UNSAFE TO OPERATE IN CURRENT CONDITION. ALSO AWAITING FOR RESPONSE FROM MINI DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397770April 23, 2011
STEERING
I HAD DRIVEN MY CAR ~ 40 MILES AT SPEEDS RANGING FROM 45 MPH TO 70 MPH. THE LAST 20 OR SO MILES HAD BEEN ON AN INTERSTATE. SHORTLY AFTER I EXITED THE FREEWAY, MY STEERING BECAME VERY TIGHT AND HARD TO MANIPULATE. THIS CONTINUED UNTIL I PARKED THE CAR, ABOUT 5 MILES LATER. WHEN I RE-STARTED THE CAR, THE POWER STEERING HAD RETURNED TO NORMAL. THIS HAS HAPPENED NO LESS THAN 15 TIMES SINCE THEN. IT OCCURS WITHOUT WARNING AND USUALLY WILL CORRECT ITSELF IF I TURN THE CAR OFF AND RESTART IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397160April 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE NOTICED FOR THE LAST 2 YEARS THAT MY CAR HAS BEEN LURCHING. IN JUST THE LAST WEEK I HAVE NOTICED THAT WHEN I GET TO ABOUT 55-65 MPH, MY RPM'S ARE AROUND 4000. I TAKE MY FOOT OFF THE GAS AND THE RPM'S INCREASED. I HAD SOME MINOR WORK DONE ON THE AUTO-SEQUENTIAL TRANSMISSION IN 2010. I HAD BROKEN THE LINE AND HAS BEEN WELDED BACK IN AND HAD NO MAJOR PROBLEMS ASIDE FROM THE LURCHING UNTIL RECENTLY. ALL FACTORY PARTS ARE STILL ON THE CAR. TRANSMISSION HAS NOT BEEN REPLACED. I AM OUTSIDE MY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397167April 22, 2011
STEERING
POWER STEERING PUMP IN 2002 MINI COOPER FAILED WHILE MAKING A RIGHT HAND RUN, CAUSED ME TO DRIFT INTO THE ONCOMING LANE, ALMOST HITTING THE ONCOMING TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397171April 22, 2011
STEERING
OCCASIONAL DIFFICULTY IN STEERING MY 2004 MINI COOPER. THE STEERING BECOMES DIFFICULT AND I HAVE TO TURN THE CAR OFF AND RESTART IT FOR IT TO WORK AGAIN. THIS HAPPENS ABOUT ONCE A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397060April 21, 2011
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED MAKING IT IMPOSSIBLE TO CONTROL THE STEERING WHEEL. THE VEHICLE THEN JERKED VIOLENTLY FOLLOWED BY AN INDEPENDENT RESET OF THE POWER STEERING. THE CONTACT BARELY MISSED CRASHING INTO ANOTHER VEHICLE AS A RESULT OF THE FAILURE. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396926April 20, 2011
STEERING
WHILE DRIVING AT SPEEDS OF 45 TO 55 MPH, THE POWER STEERING OF THE VEHICLE FAILS, CAUSING THE CAR TO SWERVE DANGEROUSLY INTO OTHER LANES, AS IT REQUIRES A LOT OF STRENGTH TO KEEP THE CAR IN ITS LANE WHEN THIS HAPPENS ON A BEND IN THE ROAD. THIS OCCURS APPROXIMATELY ONCE A MONTH. AT OTHER TIMES, THE POWER STEERING PUMP DOES NOT EVEN TURN ON WHEN THE VEHICLE IS STARTED. THE STEERING WHEEL IS NEARLY IMPOSSIBLE TO TURN LIKE THIS. WHEN THIS OCCURS, THE STEERING PUMP OR FAN CAN BE HEARD CLEARLY STRUGGLING. THE CAR MUST BE TURNED OFF AND RESTARTED SEVERAL TIMES TO CORRECT THE ISSUE. THIS OCCURS USUALLY ONCE WEEKLY. I HAVE HEARD THIS WAS A COMMON PROBLEM WITH THE MINI COOPER AND NOT ISOLATED TO ME AND TO FILE A COMPLAINT. NOTHING HAS YET BEEN DONE TO CORRECT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396954April 20, 2011
STEERING
I HAVE A 2004 MINI COOPER S WITH APPROX 80K MILES. THE POWER STEERING RANDOMLY AND INTERMITTENTLY FAILS TO WORK. THIS PROBLEM HAS OCCURRED APPROXIMATELY SIX TIMES DURING THE LAST TWO MONTHS. I INTEND TO REPLACE THE POWER STEERING PUMP, BUT AM TOLD THAT THIS MAY HAPPEN AGAIN, EVEN WITH REPLACED PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396737April 18, 2011
STEERING
THE POWER STEERING HAS BEEN FAILING ON AND OFF FOR THE PAST 2 YEARS. I FIRST NOTICED IT WHEN I WAS TRYING TO GET OUT OF A PARALLEL PARKING SPOT. UPON TURNING OFF THE CAR AND RESTARTING IT, THE POWER STEERING WAS RESTORED. IT MOST OFTEN HAPPENED WHEN MANEUVERING OUT OF PARALLEL PARKED SPOTS. SOMETIMES IT WOULD HAPPEN SEVERAL TIMES IN ONE DAY AND THEN NOT AGAIN FOR A FEW MONTHS. SEVERAL TIMES WHEN I WAS DRIVING I FELT THE POWER STEERING LOCK UP AND HAVE HAD TO DRIVE THE CAR TO SAFELY AND RESTART THE STEERING. I TOOK IT IN TO THE MINI DEALERSHIP AND DESCRIBED THE PROBLEM. I WAS TOLD IT SOUNDED LIKE THE POWER STEERING PUMP AND GIVEN A QUOTE OF $895 TO GET IT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396560April 17, 2011
ENGINE AND ENGINE COOLING:ENGINE
EXTREMELY LOUD ENGINE NOISE DURING A COLD START. THE ROOT CAUSE IS THE FAILURE OF TIMING BELT TENSIONER. THE ONLY RECOURSE IS TO REPLACE THE TENSIONER AND ADJUST OR REPLACE THE BELT/CHAIN. THIS IS A KNOWN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396095April 16, 2011
POWER TRAIN:MANUAL TRANSMISSION, STEERING
I ALWAYS MAINTAINED MY 2002 MINI COOPER AND AT 80K MILES THE TRANSMISSION BLEW UP JUST BEFORE I WAS TO ENTER A VERY BUSY FREEWAY IN LOS ANGELES, DOWNTOWN AREA. THERE WAS PLENTY OF OIL IN THE TRANSMISSION. I WAS TOLD IT WAS NOT A FAULT OF MY CARE AFTER THE MECHANIC LOOKED AT IT UPON TOW IN. IT JUST STOPPED FAST AND SHORT WITH A HUGE JERK FORWARD AND EXPLOSIVE NOISE. THE MECHANIC SAID IT BLEW IN BIG CHUNKS. I COULDN'T MOVE IT FROM TRAFFIC IN NEUTRAL AND HAD IT TOWED TO THE SHOP. 80K IS EARLY FOR SOMETHING LIKE THIS AND I SEE MANY PEOPLE ARE REPORTING THIS HAPPENED WITH EVEN LESS MILEAGE, 34K, 48K ...NO REPLACEMENTS AND SO MANY FAILURES LIKE THIS? MINI TURNS THEIR HEADS; WOULD NOT REPLACE OR EVEN TALK TO ME. PREVIOUSLY TOO THE POWER STEERING PUMP ALSO JUST STOPPED AND NO MOVEMENT ON THE WHEEL. SERIOUSLY DANGEROUS. I WAS TOLD BY THE DEALERSHIP ONE TIME IN MOUNTAIN VIEW, I HAD AN OIL LEAK. AT THE TIME THE AMOUNT THEY WANTED ME TO PAY WAS HIGH, 700.00 OR SO (JUST AFTER WARRANTY ENDED). I TOOK IT TO ANOTHER MECHANIC. HE TOOK ME UNDER THE CAR AND SHOWED ME THERE WAS NOT A SPOT OF OIL UNDER THAT CAR IN ANY NOOK OR CRANNY. IN THINKING ABOUT THIS AFTER TRANSMISSION PROBLEM I REALIZE THESE THINGS ARE TELLING ME MINI KNOWS ABOUT THEIR MINI MECHANICAL PROBLEMS. ALSO WHEN THE NEW ($4350.00) TRANSMISSION WAS PURCHASED, LA, MINI TOLD THE MECHANIC THEY HAD 5 TRANSMISSIONS IN STOCK IN THEIR PARTS DEPARTMENT AT ALL TIMES BECAUSE THIS WAS SO COMMON. THAT'S PROOF THEY KNOW IT'S A PROBLEM. YET NO RECALL TO PEOPLE WITH THESE ISSUES AND THESE CAN CAUSE SERIOUS LIFE THREATENING PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395969April 15, 2011
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:MECHANICAL
THE FOLLOWING IS MY COMPLETE ACCOUNT OF THE EVENTS THAT OCCURRED WITH MY 2007 MINI COOPERS . ' MARCH 12TH TO MARCH 16TH TRIP TO MYRTLE BEACH AND BACK TO MY HOUSE IS APPROXIMATELY 490 MILES. THE CAR'S PERFORMANCE WAS WITHOUT INCIDENT ON THIS TRIP. THE VEHICLES ON-BOARD COMPUTER PROVIDES NO INDICATION OF ENGINE PROBLEMS. ' FRIDAY MARCH 18TH DEPARTED HOME FOR UNIVERSAL STUDIOS. TRIP TO UNIVERSAL STUDIOS IS APPROXIMATELY 222 MILES. THE CAR'S PERFORMANCE WAS WITHOUT INCIDENT AND ON-BOARD COMPUTER PROVIDES NO INDICATION OF ENGINE PROBLEMS. ' SATURDAY MARCH 19TH LEFT UNIVERSAL STUDIOS FOR RESIDENCE. AT JACKSONVILLE, FLORIDA I PULLED INTO RIVER CITY MARKETPLACE. UP TO THIS POINT IN THE TRIP THE VEHICLE HAS TRAVELED APPROXIMATELY 162 MILES FROM UNIVERSAL STUDIOS TO RIVER CITY MARKETPLACE. THE CAR'S PERFORMANCE WAS WITHOUT INCIDENT AND THE VEHICLE'S ON-BOARD COMPUTER PROVIDED NO INDICATION OF ENGINE PROBLEMS. AS I PULLED INTO THE PARKING LOT I HEARD A LOUD BANGING SOUND AND THEN THE CAR STOPPED. THE CAR ON-BOARD SYSTEM SHOWED NO EMERGENCY INDICATOR WARNINGS WHATSOEVER ON THE TRIP FROM UNIVERSAL STUDIOS TO RIVER CITY MARKETPLACE UP UNTIL THE TIME THE CAR STOPPED. I NOTICED NO OIL LEAKS BENEATH THE VEHICLE WHILE IT WAS WAITING TO BE TOWED. ON MONDAY MARCH 21ST I SPOKE WITH MY MINI COOPER SERVICE ADVISER,TO INQUIRE ABOUT THE CONDITION OF MY VEHICLE. IN SUMMARIZING OUR CONVERSATION THE ADVISER STATED THE SERVICE TECHNICIAN INITIALLY INDICATED MY VEHICLE ENGINE HAD BEEN 'RUN DRY' OF ENGINE OIL AND IF THIS WAS THE CASE MY VEHICLE WARRANTY WOULD NOT BE HONORED BY THE DEALERSHIP. I WAS ASTOUNDED AT HEARING THIS INFORMATION AND THE SERVICE TECH THIS COULD NOT BE POSSIBLE BECAUSE I HAD CHECKED THE FLUID LEVEL ON MARCH 11TH AND THE DIPSTICK CLEARLY SHOWED "FULL". THERE HAD BEEN NO ON-BOARD COMPUTER NOTIFICATION OF ANY ENGINE OIL CONDITION. THE SERVICE TECH STATED THIS VEHICLE DOES NOT CONTAIN THIS FEATURE WHEN MY VEHICLE MANUAL CLEARLY INDICATES SUCH A FEATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396311April 12, 2011
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2006 MINI COOPER S. CONSUMER STATES VEHICLE SOMETIMES STALLS AND STOPS WHILE DRIVING *TGW THE DEALER INFORMED THE CONSUMER THAT MISTAKES WERE MADE IN REPROGRAMMING THE VEHICLE. THE DEALER STATED THE ENGINE WOULD MISFIRE, BUT THEY ASSURED THE CONSUMER THE PROBLEM WOULD BE CORRECTED BY CHANGING THE SPARK PLUGS. ALSO, THE ELECTRONICS SYSTEM WAS DEFECTIVE, WHICH CAUSED THE NAVIGATION SYSTEM TO GIVE FALSE DIRECTIONS. THE ABS, ENGINE AND STABILITY CONTROL LIGHTS ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR THE NECESSARY REPAIRS. THE VEHICLE WAS RELEASED TO THE CONSUMER AND THE DEALER STATED THERE WERE NO DEFECTS. HOWEVER, AFTER DRIVING FOR 10 MINUTES, THE ABS LIGHT ILLUMINATED AGAIN. EACH TIME THE ABS LIGHT ILLUMINATED, THE CONSUMER WOULD TURN THE ENGINE OFF, RESTART IT AND THE LIGHT WOULD NOT COME BACK ON. WHEN THE CONSUMER RETURNED TO THE DEALER, THEY REPLACED THE PAD WEAR SENSOR, PULSE GENERATOR, AND BRAKE LIGHT PRESSURE SWITCH. THE CONSUMER STATED THE ABS LIGHT CONTINUED TO ILLUMINATE AFTER THE PARTS WERE REPLACED. THE CONSUMER BELIEVED THE ENGINE LIGHT ILLUMINATING WAS THE RESULT OF A DEFECTIVE OXYGEN SENSOR THE DEALER REFUSED TO REPLACE EVEN THOUGH A RECALL HAD BEEN ISSUED. *JB THE CONSUMER WOULD LIKE A STATUS UPDATE. 05/10/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395651April 12, 2011
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING MALFUNCTIONED AND THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE HE WAS ADVISED THAT THE POWER STEERING PUMP AND THE RACK OF THE RACK AND PINION WOULD NEED REPLACING. THE MECHANIC REPLACED BOTH THE RACK AND POWER STEERING PUMP. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to MINI Cooper