Mercury Sable Complaints

5,381 consumer complaints on file.

#10042402October 6, 2003
EXTERIOR LIGHTING:HEADLIGHTS
THE RIGHT HEADLIGHT HAS AN OVER ABUNDANCE OF MOISTURE INSIDE THE LENS. DEALER WAS INFORMED OF THE PROBLEM, BUT REFUSED TO REMEDY IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034245October 1, 2003
STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING UNDER NORMAL CONDITIONS STEERING WHEEL SUDDENLY LOCKED UP WITHOUT WARNING. CONSUMER STOPPED VEHICLE, TURNED ON HAZARDS, AND NOTICED TRANSMISSION AND MOTOR HAD DROPPED. IT WAS LATER DETERMINED THAT THE SUBFRAME RUSTED AROUND BOTH REAR BUSHINGS. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030965October 1, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE PARKING MY VEHICLE I STEPPED ON THE BRAKE AND THE CAR TOOK OFF LIKE IT WAS POSSESSED. IT WENT UP ONTO A GRASSY MEDIAN RAN HEAD ON INTO AND OVER A LIGHT POLE AND CAME TO REST AFTER HITTING A PARKED CAR HEAD ON. THE BRAKES DID NOT STOP THE CAR AND THE AIR BAGS DID NOT DEPLOY!! THE CAR HAD BEEN TAKEN IN FOR A RECALL ON THE ADJUSTABLE BRAKE AND GAS PEDAL EARLIER IN THE YEAR AND I WAS TOLD NO ADJUSTMENT WAS NECESSARY. SO FAR IT HAS BEEN FOUND THAT OUR BRAKE PEDAL HAS TOO MUCH PLAY ON IT (IN OTHER WORDS IT MOVES SIDE TO SIDE TO MUCH--IS LOOSE?) THE ADJUSTABLE BRAKE AND GAS PEDAL AND THE AIR BAGS NOT DEPLOYING ARE ISSUES THAT MUST BE ADDRESSED BY FORD ON THIS VEHICLE. *NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10039542September 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 1994 MERCURY SABLE SUDDENLY ACCERERATED TO 60 MPH WHILE I WAS DRIVING. THE VEHICLE ACCELERATED AND SLOWED ERRATICALLY. I TRIED BRAKING BUT WAS UNABLE TO SLOW SUFFICIENTLY. IUSED THE EMERGENY BRAKE BUT STILL COULD NOT SLOW ENOUGH AVOID HITTING A PHONE POLE. THREE PASSENGERS WERE INJURED. I HAD NEW FRONT BRAKES INSTALLED THE DAY BEFORE AND RECEIVED AN INSPECTION STICKER THE DAY BEFORE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10039081September 17, 2003
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
CAR STALLS IN WARM WEATHER. ON ONE OF MANY STALLED OCCASIONS I WAS STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN THE CAR LUNGED AS IF IT WERE MOVING BUT STALLED AND A MAN IN A TRUCK BEHIND ME SLAMMED ON HIS BRAKES BUT A WOMAN BEHIND HIM SLAMMED INTO HIS TRUCK. THEY HAD AN ACCIDENT BECAUSE MY CAR STALLED AND STOPPED SHORT. ALSO, RIGHT REAR WINDOW WONT GO DOWN SOMETIMES. THE A/C STINKS AND THE HEATER SMELLS LIKE SUPER HOT DRIED BURNT CARPETING. THERE'S A GAS SMELLS SO HEAVY AT TIMES IN THE BACK SEAT I'M SCARED FOR MY CHILDREN TO BE BACK THERE. THE DASH LIGHTS GET SO HOT I'M AFRAID IT'S GOING TO MELT SOMETHING OR START A FIRE. THE CAR IS HAD TO START ON CERTAIN DAYS. OTHER DAYS IT STARTS RIGHT UP. SOMETIMES THE CAR STARTS AND RUNS GREAT. OTHER DAYS IT STARTS BUT YOU CAN FEEL SOMETHING ISN'T RIGHT AND THE CAR WILL FEEL LIKE IT'S ON THE VERGE OF STALLING BUT THEN YOU CAN HEAR IT START BACK UP AGAIN. ALMOST LIKE THE IGNITION IS TURNING ON AND OFF. I HAVE A LIST OF ALL THE REPAIRS DONE TO MY CAR JUST AFTER I PURCHASED IT AND THERE IS SOME MAJOR BILLS IN THIS PILE! READING THAT OTHER PEOPLE ARE HAVING THE SAME EXACT PROBLEMS WITH THEIR SABLES IS PROOF THAT FORD PUT OUT AN UNSAFE CAR! I HAVEN'T GOT THE MONEY TO BUY ANOTHER CAR. I CAN HARDLY AFFORD TO FIX THE ONE I HAVE BUT IT'S ALL I GOT. SHAME ON FORD! I WON'T BE BUYING ANOTHER FORD IN THE FUTURE UNLESS THEY RESOLVE THIS MESS! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040073September 16, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
VEHICLE WAS TAKEN TO A DEALER FOR RECALL# 01V078000 REPAIRS CONCERNING ADJUSTABLE PEDAL ASSEMBLY GREASE/BRAKE LAMPS. BRAKE LIGHTS STOPPED FUNCTIONING AFTER THE REPAIR WAS DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040074September 16, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING:TURN SIGNAL
WINDSHIELD WIPERS STOPPED OPERATING WHEN USING THE TURN SIGNAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034287September 15, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
WHILE DRIVING, ANOTHER MOTORIST INFORMED THE CONSUMER THE BRAKE LIGHTS ON THE VEHICLE STAYED ON ALL THE TIME AND OTHER MOTORISTS WERE UNABLE TO TELL WHEN THE CONSUMER WAS ACTUALLY BRAKING. THE DEALER REPLACED THE BRAKE LIGHT SWITCH. *AK EXAMINATION OF THE SWITCH SHOWED A SMALL PLASTIC NUB WHICH HELD CONTACTS OPEN WORE DOWN AND ALLOWED CONTACTS TO STAY CLOSED ALL THE TIME. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038873September 14, 2003
AIR BAGS:FRONTAL
DRIVER WAS INVOLVED IN A FRONTAL COLLISION AT 25 MPH. AIR BAG DID NOT DEPLOY. DAMAGE TO CAR $12,000.00 *PH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10038881September 14, 2003
AIR BAGS
MY WIFE WAS INVOLVED IN A FRONTAL COLLISION AT 25 MPH. AIR BAGS DID NOT DEPLOY. DAMAGE TO CAR WAS $12,000.00. SHE SUFFERED SOFT TISSUE INJURY TO NECK AND NOW IS IN CONSTANT PAIN. CAR WAS REPAIRED BY DEALER, WE NOW HAVE AN ALMOST NEW CAR THAT WE DO NOT FEEL SAFE IN. *PH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10034566September 12, 2003
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
UPON STARTING THE VEHICLE, IT WOULD NOT SHIFT OUT OF PARK. THERE WERE NO BRAKE LIGHTS. THE CONSUMER STATED THAT HE TURNED THE KEY TO FIRST CLICK, HE PRESSED THE GEAR SHIFTER DOWN AND SHIFTED THE GEARS. THE GAS STATION REPLACED THE BRAKE LIGHT SWITCH. *AK THE BRAKE SWITCH WAS REPLACED ONCE BEFORE PER MERCURY DIVISION RECALL IN MARCH, 2001. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037516September 9, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
STOP LAMPS STAY ON. CONDITION CAUSES DEAD BATTERY. STOP LAMP SWITCH IS DEFECTIVE. THIS VEHICLE WAS INVOLVED IN RECALL 01S08 FOR THE STOP LAMP SWITCH REPLACMENT. CONTACTED FORD CUSTOMER ASSISTANCE. THEY CLAIM RECALL WAS DONE 2 YEARS AGO. PART HAS FAILED AGAIN AND THEY WILL NOT COVER THIS. RECALL LETTER ADVISES FILING COMPLAINT ON THIS SITE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037546September 9, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
I HAVE HAD A OIL LEAK SEVERAL TIMES REPLACED OIL PAN AND GASKET 4 TIME,S STILL HAVE PROBLEM, HEADLIGHTS WORK INTERMITTENTLY, AND ARE NOW COMPLETELY OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037411September 8, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WITHIN THE FIRST 4000 MILES, THE ENGINE WAS REPLACED BECAUSE OF AN OIL FILTER NOT DOING IT'S JOB,ACCORDING TO THE MECHANICS AT NEGHERBON MERCURY IN OAKLAND. THE NEW ENGINE RAN HOT. THE DEALER SAID IT WAS WITHIN THE NORMAL RANGE. THE BRAND NEW ENGINE ACTUALLY HAD A CRACKED HEAD GASKET. ALL THE REPAIRS COST ME $1800.00 THAT TIME. THE DEALER WOULDN'T EVEN PERFORM A COMPRESSION CHECK. THEN THE CAR WOULD STALL WHILE DRIVING, USUALLY AT FREEWAY SPEEDS. MOST TIMES IT WOULD RESTART. BUT THIS WAS VERY SCARY AND DANGEROUS. I BROUGHT IT TO THE DEALER, THEY CLAIMED THEY COULD NOT DUPLICATE IT. I TOOK IT TO MY NEIGHBORHOOD MECHANIC WHO HOOKED UP SOME MACHINE TO THE COMPUTER. WE DROVE IT ON A NEARBY FREEWAY, WHERE OF COURSE IT STALLED. HE WAS ABLE TO IMMEDIATELY DETERMINE THE COMPUTER WAS FAULTY!!!! THE DEVICE THAT BASICALLY RUNS THE ENTIRE VEHICLE WAS SHUTTING OFF GAS FLOW TO THE ENGINE. I HAD MY MECHANIC CORRECT THE PROBLEM. THERE WAS ALSO OTHER DEFECTS, SUCH AS THE STEERING WHEEL MOUNTED TURN SIGNAL STALK WAS REPLACED BUT THE REPLACEMENT DID THE SAME THING. ONLY LOW WIPER SPEED NO HIGH SPEED, AND THE VARIABLE SPEED WENT OUT. THE LIGHTBAR IN THE FRONT OF THE VEHICLE ALL WENT OUT. I SPOKE WITH OTHER SABLE OWNERS WHO SAID THE SAME THING ABOUT THE LIGHTS. THE VEHICLE SPENT ALMOST ONE YEAR AT MY MECHANICS. THEN WITHIN TWO MONTHS OF FINALLY GETTING IT BACK, THE TORQUE CONVERTER WENT OUT. MY MECHANIC SAID I SHOULD REPLACE THE TRANSMISSION AT THE SAME TIME. WHEN HE TOLD ME IT WOULD BE $2700.00 I THREW IN THE TOWEL ON THAT CAR. AT THAT POINT BLUE BOOK WORTH WAS $3000.00. WHY WOULD I WANT TO PUT IN ANY MORE MONEY? IT IS NOW UP ON BLOCKS AT MY FATHER-IN-LAWS. I CONSIDER THIS CAR A LEMON. THE DEALER WAS NOT VERY HELPFUL AT ALL. IN FACT THEY SEEMED VERY HOSTILE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038375September 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING THERE IS PULSATION UPON PRESSING THE BRAKES. CONSUMER STATESTHAT ROTORS HAD BEEN CHANGED SEVERAL TIMES. BUT, PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037289September 5, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 15 MPH THE BRAKES FAILED TO STOP THE VEHICLE.VEHICLE JUMPED THE CURB, AND THE CONSUMER WAS ABLE TO STOP VEHICLE AFTER TRAVELING ANOTHER 30 FEET. AFTER ARRIVING HOME I FOUND THAT MY EMERGENCY BRAKE WAS PARTIALLY ON. I COULD SMELL HOT BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038170September 4, 2003
SEAT BELTS
PROBLEMS WITH SAFETY BELT BECOMING UNDONE AFTER BEING SECURED. *MR WHEN THE SEAT BELT LATCH WAS PUSHED INTO THE SOCKET FIRMLY IT OCCASIONALLY POPPED OUT. IT HAD TO BE PUSHED INTO POSITION THEN JUGGLED IN ORDER FOR IT TO LATCH CORRECTLY. THE BELT WOULD ALSO TIGHTEN SO SNUGLY ON THE OCCUPANT THAT THEY COULD NOT LEAN FORWARD TO ADJUST THE DASH CONTROLS OR SEE THROUGH THE MIRRORS. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025006September 2, 2003
STRUCTURE:FRAME AND MEMBERS
CONSUMER HEARD CRACKING COMING FROM FLOORBOARD WHILE OPERATING VEHICLE. DEALER DIAGNOSED THAT THE REAR LOWER SUBFRAME IS CORRODING. RELATED TO RECALL 98V323000; BUT, CONSUMER'S VEHICLE NOT INCLUDED DUE TO VIN. *AK PROBLEM HAS GOTTEN WORSE AND CONSUMER DON'T FEEL SAFE DRIVING THE VEHICLE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037704August 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 5 MPH CONSUMER HEARD A NOISE COMING FROM UNDER THE VEHICLE. CONSUMER PUT VEHICLE IN REVERSE AND THE VEHICLE WOULD NOT ACCELERATE. CONSUMER MADE CONTACT WITH THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037726August 27, 2003
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS ARE NOT WORKING PROPERLY. DEALER REPLACED THE MULTI-FUNCTION SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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