Mercury Sable Complaints

5,381 consumer complaints on file.

#10046456November 6, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH CONSUMER DEPRESSED THE BRAKES ABRUPTLY TO AVOID HITTING A DEER. ONCE HE STOPPED, THE FRONTAL AIR BAGS INADVERTENTLY DEPLOYED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046195November 3, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
CONSUMER COMPLAINS OF A BRAKE LIGHT PROBLEM. THE BRAKE LIGHTS WILL NOT GO OFF. THEY STAY ON, EVEN WHEN FOOT IS NOT ON THE BRAKE, AND VEHICLE IS IN MOTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045254November 1, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
GRUNTING NOISE FROM DRIVER SIDE POWER WINDOW WHEN IN THE FULL UP POSITION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045155October 31, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
BRAKE PEDAL POSITION SWITCH FAILURES THAT CAUSED BRAKE LIGHTS TO FAIL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045158October 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE OIL PAN GASKET HAS BEEN REPLACED TWICE ON MY VEHICLE AND NOW IT IS LEAKING AGAIN. I SUSPECT THIS IS A MANUFACTURING DEFECT. HOW CAN I SOLVE THIS PROBLEM? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045206October 31, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
BRAKE PEDAL POSITION SWITCH FAILURES THAT CAUSED BRAKE LIGHTS TO FAIL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045125October 30, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM IN TRAFFIC. CAR DOESN'T SHIFT PROPERLY WHEN ACCELERATING FROM LOWER SPEEDS AND GIVES PASSENGERS A JOLT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043718October 28, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
IMMEDIATELY UPON STARTING MY 2000 MERCURY SABLE (CAR HAD BEEN OFF AND PARKED FOR 4+ HOURS), THERE WAS A LOUD EXPLOSION UNDER THE HOOD. IT SOUNDED LIKE A SONIC BOOM (PEOPLE PARKED 2 CARS AWAY FROM MINE THOUGHT SOMEONE HAD HIT THEIR CAR THE PERCUSSION WAS SO INTENSE). SMOKE/VAPOR WAS COMING FROM UNDER THE HOOD. IT WAS THOUGHT THAT THERE WAS A FIRE UNDER THE HOOD AND I RAN INSIDE THE ESTABLISHMENT WHERE I WAS PARKED AND GOT A FIRE EXTINQUISHER. AFTER GETTING THE EXTINGUISHER, A CONCERNED PASSERBY ASKED THAT I OPEN THE HOOD. THERE WAS NO FIRE BUT A LOT OF VAPOR. THE INTAKE MANIFOLD HAD BLOWN UP. THERE WERE 2 PIECES THAT WE FOUND NEAR THE MANIFOLD AND THE MANIFOLD LOOKED AS IF IT HAD BEEN SPLIT ALONG ITS HORIZONTAL AXIS. THE FELT MATERIAL UNDERPINNING THE HOOD WAS RIPPED IN SEVERAL PLACES. I CALLED A FORD AUTHORIZED SERVICE CENTER WHERE WE HAVE TAKEN SEVERAL VEHICLES OVER THE YEARS AND THEY HAD IT TOWED TO THEIR SHOP. IT THEN HAD TO BE TAKEN TO A LOCAL FORD DEALER SINCE THE SERVICE CENTER SAID THEY DID NOT "HAVE THE PROPER EQUIPMENT TO FIX IT". UPON INVESTIGATION ON THE INTERNET TO SEE IF THERE WERE ANY SIMILAR INCIDENTS ON FILE, I FOUND AN ARTICLE THAT WAS IN THE JOURNAL OF THE ALLIANCE OF AUTOMOTIVE SERVICE PROVIDERS, AASP BY MARK GIAMMALVO DESCRIBING AN INCIDENT IDENTICAL TO MINE. THERE HAD BEEN 2 "OWNER NOTIFICATIONS" ISSUED BY FORD - 00B38 APRIL 2000 AND 00B55 IN SEPTEMBER 2000 THAT RELATED TO A PCM REPROGRAMMING THAT WAS NEEDED. I DID NOT PURCHASE THE VEHICLE UNTIL OCTOBER 2000. ACCORDING TO THE FORD DEALERSHIP WHO REPAIRED THE VEHICLE ONE PCM REPROGRAMMING HAD BEEN DONE IN JUNE 2000. THE FORD DEALERSHIP DID REPAIR THE CAR: "REPLACED INTAKE MANIFOLD & GASKETS, UPDATED CALIBRATION ALREADY SET IN PCM, NO LATER CALIBRATION IS AVAILABLE". MY GREATEST CONCERN OVER THIS INCIDENT IS THAT IF THE HOOD HAD BEEN OPEN AT THE TIME THE MANIFOLD EXPLODED, THERE COULD HAVE BEEN SERIOUS INJURY TO ANYONE NEARBY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043672October 27, 2003
POWER TRAIN:DRIVELINE
ENGINE NOISY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040801October 24, 2003
STRUCTURE:FRAME AND MEMBERS
IN JUNE 2003 WHILE DRIVING AT A SLOW SPEED, THE RIGHT REAR SUBFRAME COLLAPSED, WHICH MADE THE VEHICLE DIFFICULT TO STEER . THE CRADLE MOUNT WAS REPLACED BY AN INDEPENDENT MECHANIC. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044614October 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE WAITING AT A STOP VEHICLE SHOOK/VIBRATED. CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDER,AND VEHICLE SHUT DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044656October 23, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 35 MPH AIR BAGS INADVERTENTLY DEPLOYED. CONSUMER MANAGED TO PULL OVER. CONSUMER TOOK VEHICLE TO DEALERSHIP BUT THE PROBLEM HAD NOT BEEN RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040024October 23, 2003
EXTERIOR LIGHTING:TAIL LIGHTS
WHILE DRIVING AT 35 MPH CONSUMER WAS NOTIFIED BY A PASSING MOTORIST THAT TRUNK WAS ON FIRE. UPON INSPECTION, IT HAD BEEN DETERMINED THAT FIRE STARTED IN THE REAR TAIL LIGHT. ONE OF THE OCCUPANTS SUSTAINED THIRD DEGREE BURNS. FORD ADVISED THAT THE CAUSE OF THE PROBLEM IS UNKNOWN. *AK *TS *NLM
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10044514October 22, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
COMPLAINT REGARDING THE WAY RECALL REPAIR WAS PERFORMED ON VEHICLE.*MR THE CONSUMER HAD EXPERIENCED THE SAME PROBLEMS ISSUED IN THE RECALL FOR BRAKE LIGHTS AND THE DEALERSHIP STATED THAT THE RECALL HAD EXPIRED ON THERE VEHICLE AND IT WAS OUT DATED. THE CONSUMER WAS VERY DISSATISFIED WITH THE DEALERSHIP ASSISTANCE BECAUSE REPAIRS HAD NOT BEEN MADE TO ENSURE THE SAFETY NESS OF THE VEHICLE. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043084October 17, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:IGNITION:MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION, WHEELS:HUB, ELECTRICAL SYSTEM:WIRING
I HAVE A 2002 MERCURY SABLE W/ 40,000 MILES ON IT. THE CAR HAD TO BE TAKEN BACK NUMEROUS TIMES THE HUB CAPS FELL OFF AFTER THE 6TH TIME THEY REPLACED WITH ALLOY WHEELS. THE RIGHT & LEFT SWAY BAR END LINKS HAVE BEEN REPLACED. THE ALTENATOR WENT OUT AND WAS REPLACED. THE TRANSMISSION HAD TO COMPLETELY BE OVERHAULED. THE POWERTRAIN CONTROL MODULE REPLAED, THE SPARK PLUG WIRE REPLACED, REPLACED PROCESSOR AND KEY. #4 PLUG WIRE SHORTING OUT CAUSED COIL TO GO BAD AND FOULED #3 AC COIL ASY-IGN REPLACED AFTER FIXING $3 & #4 SHOWED UP ON POWER BALANCE RETEST,BUT SAID ROAD TEST WAS OK AT THIS TIME SUGGESTED FEL MANAGEMENT. IT SCARES ME THAT SO MUCH CAN GO WRONG ON A 2002 AUTO. I DID HAVE EXTENDED WARRANTY ON THE ALTENATOR AND TRANSMISSION, BUT I WOULD HAVE HATED TO PAY THE $3028.00 CHARGE TO FIX THE PROBLEM, I WASN'T REAL HAPPY TO PAY THE DEDUCTIBLE. THE EXTENDED WARRANTY GOT STUCK PAYING EVEN THOUGH I HAD THE CAR IN UNDER ORIGNAL WARRANTY FOR THE SAME PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044197October 17, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
INTERMITTENTLY THE STICK SHIFT GEAR INDICATOR STUCK FROM PARK TO DRIVE OR REVERSE. DEALER INSPECTED, CHARGED $400.OO FOR REPAIRS, PROBLEM STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043120October 17, 2003
FUEL SYSTEM, OTHER
2003 MERCURY SABLE WITH 20,000 MILES ON IT. WHILE DRIVING AT 60 MPH, I STEPPED ON THE ACCELERATOR TO PASS A TRUCK, I HEARD A THUMP AND THEN THE ENGINE WENT TO IDLE AND WE LOST ALL POWER. WE PULLED OVER AND FOUND THAT THE ACCELERATOR CABLE HAD SNAPPED. I FOUND A SMALL PIECE OF PLASTIC ON THE FLOOR THAT CAME FROM THE MECHANISM. WE WERE STRANDED 100 MILES FROM THE NEAREST CITY ON A SUNDAY NIGHT. I SUBSEQUENTLY ASKED THE RENTAL CAR MANAGER IF HE HAD EVER HEARD OF THIS BEFORE AND HE SAID THE SAME THING HAPPENED TO A TAURUS HE WAS DRIVING. THIS, AS I AM SURE YOU KNOW A VERY DANGEROUS SITUATION - IF WE HAD BEEN ON A CROWDED INTERSTATE THERE WOULD HAVE BEEN SERIOUS PROBLEMS. WE WERE LUCKY. IS THERE ANY RECORD OF THIS PROBLEM OCCURRING. JUDGING BY THE PLASTIC LINKAGE I BET IT HAS HAPPENED A NUMBER OF TIMES. PLEASE LET ME KNOW. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029583October 15, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
WHILE DRIVING AT 35 MPH, THE CONSUMER'S VEHICLE HIT ANOTHER VEHICLE ON THE SIDE. THE AIR BAGS DID NOT DEPLOY AND THE PASSENGER'S SIDE SEAT BELT DID NOT RESTRAIN THE PASSENGER.*AK THE CONSUMER WAS INQUIRING ABOUT THE STATUS OF THE ORIGINAL COMPLAINT. *PH *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10039712October 12, 2003
STRUCTURE
CONSUMER HAS PROBLEMS SEEING THROUGH WINDSHIELD WHEN THE SUN IS SHINING. THE REFLECTION IS SO BAD THAT IT DISTORTS VISION. WHEN LOOKING THROUGH THE WINDSHIELD, INSTEAD OF SEEING WHAT IS ON THE OUTSIDE, THE CONSUMER SEES THE REFLECTION OF THE DASHBOARD. THE REFLECTION IS VERY STRONG. *AK *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042687October 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY AND WITHOUT WARNING THE OVERDRIVE LIGHT APPEARED ON THE DASHBOARD FOR TRANSMISSION. THE VEHICLE SHUT DOWN, AND WAS TOWED TO THE DEALER FOR ANALYSIS. THE VEHICLE HAD BEEN AT DEALER MORE THAN ONCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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