Mercury Sable Complaints

5,381 consumer complaints on file.

#10032169August 5, 2003
VEHICLE SPEED CONTROL
CONSUMER STARTED VEHICLE AND PLACED GEAR IN "DRIVE". RPMS INCREASED TO THE DANGER LEVEL AS THE ENGINE RACED. CONSUMER HAD TO KEEP BRAKES APPLIED SO THAT VEHICLE WOULD NOT SUDDENLY ACCELERATE. DEALER HAS REPROGRAMMED COMPUTER TWICE, BUT PROBLEM STILL OCCURRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030646August 2, 2003
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION REBUILT.HEAD GASKET REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033722August 1, 2003
STEERING, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THERE IS A DEFECT IN THE CONFIGURATION OF THE STEERING WHEEL.*MR. IN THE PROCESS OF TURNING LEFT AT AN INTERSECTION OR PARKING LOT, THE STEERING WHEEL BRUSHED THE TOP OF THE CONSUMER'S LEG AND WITH SLIGHT MOTION IT CAUSED THE CONSUMER' FOOT TO MOVE OVER TO THE ACCELERATOR. THE CONSUMER STATED WHEN HE ATTEMPTED TO BRAKE, HIS FOOT SLIPPED OFF THE BRAKE PEDAL AND HIT THE ACCELERATOR AND CRASHED INTO A WALL. THE CONSUMER STATED THE BRAKE AND ACCELERATOR PEDAL WERE DESIGNED TOO CLOSE TOGETHER. THE MANUFACTURER DID ACKNOWLEDGE THERE WAS A DEFECT AND A RECALL HAD BEEN ISSUED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10031939August 1, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STRUCTURE:BODY:TRUNK LID
PROBLEMS WITH ABS. *MR THE VEHICLE WAS IN TWO ACCIDENTS DUE TO THE INABILITY TO CONTROL THE VEHICLE DURING NORMAL DRIVING CONDITIONS, WHERE THE ABS DID NOT WORK. THE VEHICLE WAS IN FOR REPAIR 7 TIMES. THE FOLLOWING ARE REPAIRS AND OR PROBLEMS THE VEHICLE EXPERIENCED: TORQUE CONVERTER REPLACED AFTER TRANSMISSION FLUID WAS FOUND LOW, EXHAUST LEAK FIXED, WASHER FLUID WOULD SPRAY WHEN THE TURN SIGNAL AND LIGHTS WERE ON, SHAKING WHEN THE BRAKES WERE APPLIED/RESURFACED ROTORS, TRUNK LEAKED WATER, REPLACED MULTI-FUNCTION SWITCH TO FIX WASHER FLUID PROBLEM, ABS NOT WORKING WHEN THERE WAS A PANIC STOP, LEFT AND RIGHT SPINDLE ASSEMBLY WAS REPLACED, FRONT END ROTORS WERE REPLACED AGAIN, WHEEL ALIGNMENT, THE ABS DID NOT ENGAGE AND CAUSED AN ACCIDENT, AND REPLACED LEFT SIDE OUTER TIE ROD END. *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10032207August 1, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
DEFECTIVE EGR VALVES CAUSED VEHICLE TO LOSE POWER AND THE SERVICE ENGINE LIGHT STAYED ON. REPLACEMENT PART WAS MADE OF DIFFERENT MATERIAL THAN THE ORIGINAL ONE INSTALLED WHEN THE CAR WAS MANUFACTURED. MECHANIC WELL REPLACE IN 6-8 WEEKS. *MR *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009110August 1, 2003
VEHICLE SPEED CONTROL
THE SPEED CONTROL SWITCH DID NOT WORK. *JB THE CONSUMER CALLED THE DEALERSHIP AND THE MANUFACTURER REGARDING RECALL #98V028000, 97V097000, 99V12400, AND WAS TOLD THEY WERE NOT VALID. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031408July 29, 2003
AIR BAGS:FRONTAL
CONSUMER STATES THAT WHILE DRIVING AT 25 MPH VEHICLE WAS IN A COLLISION WITH ANOTHER VEHICLE. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY. DEALER NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10031971July 28, 2003
AIR BAGS:FRONTAL
DRIVER INVOLVED IN ACCIDENT AND AIR BAG DEPLOYED CAUSING MAJOR INJURIES.*MR THE IMPACT OF THE AIRBAG CAUSED CATARACTS ALMOST IMMEDIATELY ALONG WITH GLAUCOMA, WHILE THE CHEMICAL BURNED THE CONSUMER'S FACE AND MELTED HER EYES.*TS *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10029332July 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
1994 MERCURY SABLE TRANSMISSION AND ENGINE MOUNTS FAILED AT 79000 MILES. ALUMINUM CLUTCH PISTON REPLACED WITH STEEL ONE AT MY COST OF 1800.00. FORD REPLACED THESE FOR FREE IN CANADA ON A PREVIOUS TRANSMISSION MADE IN THE SAME YEAR WHY NOT MINE? WHY CAN'T I FEEL GOOD ABOUT BUYING AMERICAN MADE CARS? FORD!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024743July 28, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER EXPERIENCED A FLAT ON THE RIGHT FRONT TIRE. THE CONSUMER CHANGED TIRE TO AN UNUSED SPARE AND ATTEMPTED TO DRIVE TO SERVICE STATION. WHILE DRIVING, THE SPARE BLEW OUT. UPON INSPECTION BY DEALER, IT WAS DISCOVERED THE COIL SPRING HAD BROKEN AND PIERCED BOTH TIRES, AND CAUSED DAMAGE. *AK FOUND THE ROTORS OUT OF ROUND. THE FRONT BRAKE ROTOR WERE MACHINED AND THE PADS HALF WORN. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029187July 25, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
HIGH BRAKE LIGHT LENS ON 1997 MERCURY SABLE STATION WAGON CAME OFF. WHILE ON MY WAY TO GET IT REPLACED AT A DEALER, I NOTICED ANOTHER 1997 MERCURY SABLE STATION WAGON WITH THE SAME LENS MISSING! PRIOR COMPLIANT FILED HERE CLAIMS THAT REPLACEMENT OF THIS LENS WILL COST ME $150.00! WHY SHOULD THE CONSUMER HAVE TO PAY FOR THIS? IT IS OBVIOUSLY A FACTORY DEFECT. I AM GLAD THAT IT IS NOT LIFE THREATENING, BUT STILL...... R.P.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031517July 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH TRANSMISSION CAUSED VEHICLE TO STOP.*MR WHILE DRIVING 60 MPH, THE VEHICLE STOPPED, AND FAILED TO ACCELERATED WHEN THE PEDAL WAS PUSHED. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028895July 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
TOTAL LOSS OF BRAKING WHILE TRAVELLING 50 MPH. PEDAL WENT COMPLETELY TO THE FLOOR. NO LIGHTS INDICATING BRAKE FAILURE LIT. PUT ON FLASHERS, MOVED TO BRAKEDOWN LANE, EXITED HWY, UP HILL SPEED DROPPED, ALLOWED DRIVER TO COME AGAINST A CURB AND STOP. BRAKE FLUID IN RESEVOIR IS ALL VERY BLACK. VEHICLE HA BEEN TOWED TO A SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028825July 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, EQUIPMENT
AT APPROXIMATELY 34000 MILES LEFT FRONT BRAKE CYLINDER LEAKED, AND CAUSED SEVER DAMAGE TO THE BRAKING SYSTEM IN MY CAR. THIS WAS COVERED BY THE DEALER, AND THEY REPLACED ALL OF THE BRAKE SHOES, REPLACED THE HYDRAULICSTO THE FRONT BRAKES, TURNED THE ROTORS ETC. NOW, 20000 MILES LATER, THE SAME TYPE OF LEAK IS OCCURING AGAIN. WHY THE SAME TYPE OF FAILURE? I CAN UNDERSTAND THAT THE BRAKE SHOES NEED REPLACEMENT PERIODICALLY, AND THAT THE SYSTEM NEEDS TO BE SERVICED, BUT TO HAVE THE COMPLETE HYDRAULIC SYSTEM FAIL (AGAIN) SEVEN MONTHS AFTER A FULL REPLACEMENT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028752July 21, 2003
SEAT BELTS:REAR/OTHER
REAR PASSENGER SEAT BELT IS STUCK, IT ALWAYS GETS STUCK, AND NOW IT CAN'T BE USED AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028593July 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEM STARTED WHEN SHIFTING FROM PARK TO DRIVE, CAR WOULD LURCH FORWARD UNLESS YOU HAD BRAKE PEDAL PUSHED DOWN AS HARD AS YOU COULD. THEN WHILE LEAVING A STOP LIGHT CAR WOULD HESITATE THEN PICK UP SPEED VERY SLOWLY, FINALLY THE CAR WILL NOT GO INTO REVERSE. TRANSMISSION SHOP SAID THAT TRANSMISSION HAD TO BE REPLACED. $1800.00 !! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021979July 18, 2003
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
NHTSA#01-V-078-000 VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS. IF THE GREASE FROM THE ADJUSTABLE PEDAL ASSEMBLY ENTERS THE STOP LAMP SWITCH, IT CAN CONTAMINATE THE CONTACTS LEADING TO CARBON BUILD UP, AND POTENTIALLY A SHORT CIRCUIT. THE RECALL FAILED AND THE BRAKE LAMP SWITCH WAS REPLACED 6 TIMES. *AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029617July 17, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
PROBLEMS WITH 2000 MERCURY SABLE BRAKE LIGHT SWITCH.*MR ON TWO OCCASIONS THE BRAKE LIGHT SWITCH MELTED AND DISCOLORED WHICH CAUSED THE BRAKE LIGHT TO STAY ON. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029487July 17, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING CONSUMER ATTEMPTED TO APPLY BRAKES AND PEDAL WENT COMPLETELY TO THE FLOOR. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028532July 17, 2003
STRUCTURE:FRAME AND MEMBERS
NORTHPORT FORD IN COMMACK, NY FAILED TO PROPERLY PERFORM SAFETY RECALL 98S36 FOR THE SUBFRAME ON MY 1991 MERCURY SABLE. THE SUBFRAME SUBSEQUENTLY BROKE FREE CAUSING DAMAGE TO MY MOTOR MOUNTS, TRANSMISSION AND STEERING COMPONENTS. THE VEHICLE WAS TOWED TO THE CLOSEST FORD DEALER IN PATCHOGUE NY. FORD AGREED TO REINSTATE THE RECALL FOR THE DEALER TO REPAIR MY VEHICLE. THE DEALER CALLED FORD WITH THE PRICE OF THE SUBSEQUENT DAMAGE AND FORD WITHDREW THE OFFER TO REPAIR. THEY WANTED TO BUY THE VEHICLE BACK AT A PRICE THEY DECIDED ON. I AM ON DISABILITY WITH A WORK RELATED ACCIDENT. I CAN NOT AFFORD TO BE WITHOUT MY VEHICLE. I CAN NOT AFFORD TO BUY ANOTHER VEHICLE AT THE BUYOUT PRICE FORD WANTS TO GIVE ME. I FEEL THAT THIS ACCURED DUE TO A SAFETY RECALL THAT WAS NOT PERFORMED PROPERLY AND FORD SHOULD DEAL WITH THAT DEALERSHIP AND FIX MY VEHICLE AT NO CHARGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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