Mercury Sable Complaints

5,381 consumer complaints on file.

#10690259February 24, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A FUEL ODOR PRESENT INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683746February 17, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
MY CAR IS TRYING TO KILL ME! I WAS DRIVING AT APPROXIMATELY 40 MPH, WHEN I STARTED TO BRAKE FOR A STOP BEFORE TURNING . THE CAR SLOWED DOWN, AS I HELD MY FOOT ON THE BRAKE, BUT SUDDENLY THE CAR STARTED TO ACCELERATE. I ALREADY HAD MY FOOT ON THE BRAKE, AND THE BRAKE HELD, BUT I HAD TO TAKE THE CAR OUT OF GEAR, AND SHUT THE ENGINE OFF. THE ENGINE WAS RACING AT A SPEED I WOULD ESTIMATE AT 80 MPH. IT WAS A FRIGHTENING AND DANGEROUS EXPERIENCE. I CHECKED TO SEE IF A FLOOR MAT WAS PRESSING ON THE GAS PEDAL. IT WAS NOT. THE SAME INCIDENT HAPPENED ON TWO MORE OCCASIONS. MY MECHANIC HAS NOT FOUND THE PROBLEM. I NO LONGER DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683146February 13, 2015
EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT THE REAR TAIL LIGHTS REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682557February 10, 2015
VEHICLE SPEED CONTROL
I WAS DRIVING ALONG THE HIGHWAY AT APPROXIMATELY 45 MPH WHEN SUDDENLY ACCELERATOR SPED UP TO A HIGH RATE OF SPEED. COULD NOT SLOW DOWN WHEN BRAKING. CAR CONTINUED TO ACCELERATE. COULD NOT GET CAR TO SLOW DOWN NO MATTER WHAT I TRIED. HAD TO TURN CAR OFF TO COME TO A STOP. THE LOCAL WICHITA FALLS FORD COMPANY SAYS THERE IS RECALL FOR THIS PROBLEM, BUT I HAVE READ ALL OVER THE NET THAT IT IS A PROBLEM FORD MOTOR COMPANY SAID THAT IT WOULD FIX. CALLED FORD MOTOR CO. HEADQUARTERS AND THEY SAID THERE IS NO RECALL ISSUED FOR THIS PROBLEM AND THEY WILL NOT FIX IT. I SHOULD NOT HAVE TO PAY FOR THIS WHEN FORD KNOWS IT IS AN ONGOING PROBLEM. I AM 73 YEARS OLD AND DO NOT HAVE MONEY FOR THIS KIND OF REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681329February 4, 2015
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE CONTACT HEARD A LOUD NOISE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679296January 27, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678813January 26, 2015
ENGINE
SUBJECT:2000 MERCURY SABLE LS. WHEN STARTING VEHICLE WHEN RAINING VEHICLE TENDS TO CHOKE OUT OR MISS AND NOT HAVE ANY POWER. IF ATTEMPTING TO DRIVE VEHICLE WILL STALL OUT. THIS HAS HAPPENED SEVERAL TIMES. SOMEONE MENTIONED TO ME THAT COMPUTER COULD BE GETTING WET OR HOLDING CONDENSATION. THE WARNING ENGINE LIGHT WILL COME ON. IF DRIVEN FOR A DISTANCE AFTER RAIN IS OVER THE NEXT DAY OR SO THE LIGHT WILL GO OFF. IS THIS A PROBLEM WITH THIS PARTICULAR CAR? THE ENGINE WAS TUNED FIVE YEARS AGO WHEN PURCHASED. WHEN THE WEATHER IS DRY OR JUST SNOWING THE CAR IDLES OKAY AND RUNS SMOOTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672948January 16, 2015
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A TIRE BECAME FLAT WITHOUT WARNING. THE CONTACT DID NOT SPECIFY WHICH TIRE BECAME FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER SIDE COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672477January 14, 2015
ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED. IN ADDITION, THE VEHICLE WAS DIAGNOSED WITH CORRODED WIRING AND IT WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671773January 12, 2015
SERVICE BRAKES, POWER TRAIN, EXTERIOR LIGHTING
THE CAR WILL NOT COME OUT OF PARK, NOR DO THE BRAKE LIGHTS WORK AND SOMETIMES THE BRAKE LIGHTS STAY ON. THERE WAS A RECALL FOR THIS VERY ISSUE. RECALL #04S12 OR 04V106000. HOWEVER THE RECALL STOPS AT 2003. MY VEHICLE HAS THE SAME DEFECTIVE SWITCH IN IT BUT FORD IS REFUSING TO REPLACE IT. THEY CLAIM MY VEHICLE WAS MADE A FEW DAYS AFTER THE RECALL STOPPED. WELL THAT DOESN'T MAKE MY BRAKE PEDAL SWITCH ANY SAFER. I'M BEING HANDED A LINE OF CRAP BY FORD. THEY INSTALLED A DEFECTIVE SWITCH AND HAVE ADMITTED ITS DEFECTIVE AND WONT FIX MINE BECAUSE OF A MANUFACTURE DATE. WHAT COURT WOULDN'T PROSECUTE FORD IF I HAVE A SERIOUS ACCIDENT BECAUSE OF THIS DEFECTIVE SWITCH THAT THEY KNOW IS DEFECTIVE BUT REFUSE TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668599December 28, 2014
ELECTRICAL SYSTEM
ALARM SYSTEM GOES OFF AT WILL, SOUNDING HORN, FLASHING LIGHTS, CAUSING OTHER FLOWING TRAFFIC TO BE DISTRACTED. CONCERNED THAT THE ALARM SYSTEM MAY ACTIVATE WHILE IN MOTION. CONCERNED THAT IT MAY STOP THE VEHICLE IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663755December 12, 2014
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
CAR WILL NOT COME OUT OF PARK, NOR WILL BRAKE LIGHTS OPERATE WHEN PEDAL DEPRESSED. EXACT SYMPTOMS AS DESCRIBED IN PREVIOUS MODEL YEAR RECALLS. ONLY WAYTO GET CAR OUT OF PARK IS TO PLACE IN NEUTRAL AFTER TURNING KEY IN IGNITION TO FIRST AVAILABLE POSITION, THEN APPLYING BRAKE PEDAL TO RELEASE SHIFT LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663406December 10, 2014
WHEELS, SUSPENSION
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING IN REVERSE. THE FRONT PASSENGER SPRING AND STRUT FRACTURED. THE CONTACT MENTIONED THAT THE FRONT PASSENGER WHEEL WAS DAMAGED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE OF THE FRONT PASSENGER SPRING AND STRUT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,867.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661174November 28, 2014
POWER TRAIN
THE TORQUE CONVERTER IN THE TRANSMISSION FAILED. THE VEHICLE STOPPED DEAD IN THE STREET. I WAS ON A SIDE STREET AT THE TIME AND NOT ON THE HIGHWAY. I CALLED 4 TRANSMISSION REPAIR SHOPS IN THE ST. CHARLES, MO AREA FOR PRICING. THEY WERE ALL AWARE OF THIS DEFECT BUT FORD DOES NOT HAVE A RECALL AND WILL NOT OFFER ANY TYPE OF SATISFACTION FOR THE REPAIR. IF I HAD BEEN TRAVELING AT A HIGHER RATE OF SPEED, ON A BUSY STREET OR HIGHWAY, AN ACCIDENT WOULD HAVE OCCURRED. I THINK THIS IS DEFINITELY A SAFETY HAZARD. I DON'T KNOW THAT ANY OTHER CONSUMERS HAVE COMPLAINED BUT A SURVEY OF TRANSMISSION REPAIR SHOPS WOULD SURELY REVEAL THE EXTENT OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661013November 25, 2014
SERVICE BRAKES
PASSENGER SIDE FRONT BRAKE CALIPER AND HYDRAULIC HOSE NOT WORKING PROPERLY. HAD REPLACED CALIPER, HOSE AND MASTER CYLINDER. BRAKES STILL MAKE NOISE, GRINDING WHEN BRAKES ARE APPLIED. I TOOK BACK TO HAVE LOOKED AT TWICE, REPLACED HOSE AGAIN. OVER $500.00 IN FIXING AND STILL NOT WORKING RIGHT. REPLACED CALIPER AND HOSE TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660094November 21, 2014
SEAT BELTS
THE DRIVER SIDE, THREE POINT SEAT BELT ASSEMBLY COMES UNLATCHED WHILE THE VEHICLE IS IN MOTION. THIS IS EVEN AFTER THE BELT TONGUE IS IN PLACE, YOU HEAR A CLICK FROM THE LATCH CLOSING AND LOCKING AND THE BELT HAS BEEN PULLED ON TO TEST THE CONNECTION. I TOOK IT TO THE DEALERSHIP TODAY AND THE ATTENDANT SAID THAT THE SEAT BELT LATCH WAS LIKELY NOT WORKING DUE TO NORMAL WEAR AND TEAR. THE VEHICLE IS 10 YEARS OLD AND HAS LESS THAN 200,000 MILES AND IS VERY MUCH STILL DRIVABLE. THE DEALERSHIP TRIED TO CHARGE THE VEHICLE OWNER OVER $300.00 FOR THE REPAIR AND WILL NOT REPAIR WITHOUT PAYMENT. THE SEAT BELTS SHOULD BE GUARANTEED TO WORK PROPERLY OVER THE LIFE OF THE VEHICLE. THIS IS NOT AN EXPENSIVE FIX AS VERY FEW PEOPLE DRIVE THEIR CARS OVER 120,000 MILES AS IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652595November 4, 2014
SEATS
DRIVER HEATED SEAT STOPPED HEATING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650321October 27, 2014
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE FREEWAY THE ENGINE KEEPS CONSTANT SPEED EVEN AFTER REMOVING FOOT FROM ACCELERATOR PEDAL. IT'S LIKE A STUCK THROTTLE. THE ONLY WAY TO STOP IT IS TO APPLY BRAKE AND SHIFT TO NEUTRAL AND STAMP ON THE ACCELERATOR. TRAFFIC HAD COME TO A STOP AND MY ENGINE WAS STILL REVVING AT 3500 RPMS PRETTY SCARY, ONLY THING HOLDING CAR BACK IS BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645081October 16, 2014
VEHICLE SPEED CONTROL
GOING TO WORK AND GOING UP A STEEP HILL ON A WINDY 2 LANE HIGHWAY AND TOPPED THE HILL AT APPROXIMATELY 40 MPH AND WHEN I LET OFF THE THROTTLE THE THROTTLE PEDAL RETURNED BUT THE SPEED STAYED AT 40 MPH AND AT 4000 RPM. I PUNCHED AND RELEASED THE THROTTLE PEDAL AND IT WENT TO 6000 RPM AND DIDN'T RETURN. I STEPPED ON THE BRAKES AND SLOWED THE VEHICLE A LITTLE BUT NOT MUCH. I WAS COMING UP ON A TURN AT A HIGH RATE OF SPEED AND HAD TO SHIFT IN TO NEUTRAL AND SHUT THE CAR OFF. I COASTED TO THE SIDE OF THE ROAD AND RAISED THE HOOD. I SEEN THAT WHERE THE THROTTLE CABLE AND THE CRUISE CONTROL CABLE WENT IN TO THE MOUNTING BRACKET THAT THE CRUISE CONTROL CABLE WAS HANGING OUT THE SIDE OF THE GREY PLASTIC HOLDER THAT HOLDS IT INTO THE MOUNTING BRACKET. THE GREY PLASTIC GUIDE HOLDER HAD BROKE AND THE CABLE HAD SLIPPED OUT OF THE HOLDER AND WASN'T ABLE TO GO BACK IN WHEN THE THROTTLE WAS OPEN THUS LEFT THE THROTTLE HALF OPEN. I WAS ABLE TO MANUALLY SLIDE IT BACK INTO THE GREY PLASTIC GUIDE HOLDER AND PUT WIRE ON IT TO SAFELY GET IT HOME. THE HOLDER NEEDS TO EITHER BE METAL OR A BETTER GRADE OF PLASTIC. THE GREY PLASTIC GUIDE HOLDER IS ALSO THE SAME AS THE ONE ON THE THROTTLE CABLE. I'M SURE ITS GOING TO BREAK SOON ALSO. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643616October 9, 2014
ENGINE, VEHICLE SPEED CONTROL
STARTED SUDDEN ACCELERATION WHILE DRIVING AT 25 MPH. PRESSED HARD ON BRAKES TO STOP, PUT IT ON PARK MODE. STILL RPM WAS AROUND 4000. TURNED OFF ENGINE. WHEN CRANKED BACK, RPM KEPT ON INCREASING WITHOUT FOOT ON ACCELERATOR. TAPPED HARD ON ACCELERATOR COUPLE OF TIMES, RPM WENT BACK TO NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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