Mercury Sable Complaints

5,381 consumer complaints on file.

#10765240September 18, 2015
VEHICLE SPEED CONTROL
WHILE UNDER ACCELERATION 50%-75% THE THROTTLE CABLE CAN SLIDE OUT OF THE CABLE RETAINER AND KEEP THE THROTTLE FROM RETURNING TO IDLE LEADING TO THE THROTTLE BEING STUCK OPEN RESULTING IN SPEEDS OVER 100MPH IF NO ACTION IS TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761626September 4, 2015
STEERING, SUSPENSION, STRUCTURE:BODY
THE ENGINE CRADLE/FRAME SUPPORTING THE ENGINE & TRANSMISSION AND SUSPENSION AND STEERING ASSEMBLIES FAILED DUE TO EXCESSIVE CORROSION CAUSING THE REAR MOUNT AT THE BODY CONNECTION ON BOTH SIDES TO SEPARATE AND DROP ABOUT 3" CAUSING A LOSS OF STEERING. THE DROP OF THE CRADLE AND ENGINE AND TRANSMISSION PULLED DOWN ON THE STEERING SHAFT UNIVERSAL JOINT UNDER THE DASH CAUSING THE STEERING TO BIND UP AND ALSO CAUSING THE ENTIRE STEERING AND SUSPENSION GEOMETRY TO FAIL. THE VEHICLE WAS NOT GARAGED, WAS PURCHASED NEW BY ME, WAS NOT IN INVOLVED IN ANY FLOOD DAMAGE, WAS NOT IN CLOSE PROXIMITY TO SALT WATER AND THE UNDERCARRIAGE WAS SPRAYED EACH TIME I FREQUENTLY WASHED THE VECHICLE. THE ENGINE CRADLE IN ADDITION TO THE REAR MOUNT FAILURE HAS EXTENSIVE RUST AND CORROSION THRUOUT THE STRUCTURE. AS SOMEONE WHO PAYS ATTENTION TO MY VEHICLE I BEGAN TO NOTICE RUST/CORROSION ON THE ENGINE CRADLE ABOUT 5 YEARS AFTER PURCHASING THE VEHICLE AND HAVE SEARCHED THE INTERNET FOR SIMILAR COMPLAINTS WITHOUT FINDING ANY. I'M WIRTTING THIS AFTER FINALLY SEEING A COMPLAINT ON A 2001 FORD TAURUS CRADLE/FRAME FAILURE AND THINK THIS DANGEROUS CONDITION SHOULD BE MADE PUBLIC. THANKFULLY I WAS GOING AT A SLOW SPEED AND WAS ABLE TO VEER THE VEHICLE TO THE SIDE OF THE ROAD. HAD I BEEN TRAVELING AT HIGHWAY SPEED THE EVENT WOULD HAVE BEEN CATASTROPHIC NOT ONLY TO ME BUT OTHERS ON THE ROAD ALSO. LOVED MY VEHICLE IT RUNS GREAT AND WAS LOOKING FOWARD TO MORE MILES WITH IT, UNFORTUNATELY THE REPAIR WOULD BE A MAJOR UNDERTAKING AND EXPENSE AND MY SABLE IS TO HEAD TO THE JUNK YARD ON A FLATBED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747928August 11, 2015
VEHICLE SPEED CONTROL
SPEED CONTROL CABLE CRACKED AND DISLODGED HOLDING THROTTLE OPEN... FORD HAD A CUSTOMER SATISFACTION PROGRAM FOR THIS.. 13B04. HOWEVER IT WAS NEVER DONE, NEVER GOT ANY LETTERS AND HAS NOW EXPIRED... FORD REFUSES TO PAY FOR A CLIP AND CABLE(NEEDS NOW) AND SINCE THIS NEVER WAS A "RECALL" PER SAY IT IS A SAFETY ISSUE. HOW CAN I GET FORD TO PAY FOR THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743952July 27, 2015
ENGINE
WHILE DRIVING DOWN THE HIGHWAY THE ENGINE JUST STOPPED RUNNING, THIS HAPPENED ON SEVERAL OCCASIONS. ANOTHER TIME ALL OF A SUDDEN THE FUEL GAUGE MARKED EMPTY AND I HAD JUST FILLED IT A FEW MILES BEFORE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732625July 8, 2015
AIR BAGS, SEATS
I WAS ON MY WAY HOME FROM WORK AROUND 9AM THE DRIVER SEAT SIDE AIR BAG DEPLOYED FOR ABSOLUTELY NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731848July 2, 2015
SUSPENSION
AS I WAS BACKING MY CAR OUT OF THE DRIVEWAY, I HEARD A NOISE AND THEN A HISS. THEN THE CAR RESISTED FURTHER MOTION. THE RIGHT FRONT TIRE WAS COMPLETELY FLAT. I TRIED TO REINFLATE IT BUT COULD NOT. I REMOVED THE FRONT WHEEL AND MOUNTED THE MINI SPARE TIRE. THERE WAS A COMPLETE CIRCUMFERENTIAL TEAR OF THE TIRE SIDEWALL NEAR THE TREAD. I ASSUMED IT WAS A SPONTANEOUS FAILURE OF THE TIRE. WHEN I BOUGHT NEW TIRES TODAY AT COSTCO, THE MECHANIC SAID HE COULD NOT PUT THE RIGHT FRONT WHEEL ON THE CAR BECAUSE A PIECE OF BROKEN SPRING WAS PROJECTING OUTBOARD AND HITTING THE SIDEWALL OF THE NEW TIRE. INSPECTION SHOWED THE LEFT FRONT COIL SPRING WAS ALSO BROKEN BUT THE POINTED END WAS AIMED INWARD. THE INFERIOR COIL WAS BROKEN OFF AND WAS LOOSE BUT COULD NOT BE EASILY REMOVED FROM THE STRUT. I TOLD THE MECHANIC TO REMOUNT THE MINI-SPARE ON THE RIGHT FRONT. UNTIL I LOOKED ON THE INTERNET I HAD NO IDEA THIS WAS A COMMON FAILURE THAT FOMOCO HAD PARTIALLY ADDRESSED YEARS AGO IN OTHER MODEL YEARS BUT NOT 2002. IT SEEMS THAT MANY OF THESE FAILURES HAVE OCCURRED AT REST OR SLOW SPEEDS, BUT I ALSO THINK THIS IS A FUNCTION OF THE FACT THAT CARS SIT MOST OF THEIR LIVES. THERE HAS BEEN SIGNIFICANT FINANCIAL DAMAGE TO OWNERS FOR TIRES AND REPAIRS, BUT LUCKILY THERE HAVE BEEN NO SERIOUS PHYSICAL INJURIES. BECAUSE THE FAILURES ARE SUDDEN AND CATASTROPHIC, THERE IS CERTAIN TO BE A SERIOUS AND PERHAPS FATAL INCIDENT IN THE FUTURE. FOMOCO AND THE US GOVERNMENT SHOULD NOT BE SUBJECTING THE UNKNOWING AND TRUSTING PUBLIC TO THE RISKS OF LUCK, BECAUSE IT WILL EVENTUALLY TURN BAD. APPARENTLY FOMOCO DOES NOT CARE ENOUGH ABOUT ITS DRIVERS TO REPAIR THE DEFECT, OR MITIGATE THE DANGER AND DAMAGE, OR EVEN INFORM OWNERS OF THE DANGER. NHTSA ACT NOW, DO YOUR JOB, AND PROTECT US FROM THOSE WHO BUILD AUTOMOBILES, BUT DON'T CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726079June 18, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. WHILE DRIVING AT APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE FAILURE MILEAGE WAS 142,780. UPDATED 8/19/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724265June 9, 2015
STRUCTURE:BODY
CAR WAS COMPLETELY STOPPED. WHEN ENGAGED INTO REVERSE, CAR MADE LOUD NOISE, TIRES SQUEALED, ENGINE RACED AND CRASHED INTO PARKED CAR BEHIND IT AT HIGH RATE OF SPEED. PARKED VEHICLE THAT WAS STRUCK THEN STRUCK CAR NEXT TO IT SINCE IMPACT WAS SO GREAT. CAR WAS UNCONTROLLABLE, COULD NOT BE STOPPED VIA BRAKES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10722521May 31, 2015
POWER TRAIN
IN 2014,. MY POWER TRAIN (TRANSMISSION) STOPPED PROPELLING MY CAR. SEVERAL YEARS EARLIER, MY FRIEND WHO OWNED A MERCURY SABLE (THE SAME TYPE CAR AS I AM WRITING TO YOU ABOUT), HAD THE SAME TRANSMISSION FAILURE WHILE ON AN INTERSTATE HIGHWAY. HE HAD APPROXIMATELY THE SAME MILEAGE ON HIS CAR THAT I HAD WHEN OUR TRANSMISSIONS FAILED. THIS TYPE OF FAILURE IS DANGEROUS YET THE FORD MOTOR CO. ADVISED ME THERE HAD NOT BEEN A RECALL. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722375May 29, 2015
SUSPENSION, UNKNOWN OR OTHER
DRIVING ALONG RESIDENTIAL AREA, EXTREMELY LOUD BANG WITH BURNING RUBBER SMOKE. STOPPED IN ROAD LOOKED UNDER HOOD FOUND NOTHING WRONG. TRIED TO DRIVE AGAIN AND THERE WAS A BUMPING NOISE AND MORE RUBBER SMELL AND SMOKE. REPEAT INSPECTION DETERMINED THAT THE DRIVERS WHEEL CLEARANCE WAS DROPPED AND RUBBING ON THE WHEEL. SEARCH OF INTERNET SHOWS THAT SPRINGS ARE ROUTINELY BREAKING AND CAUSING INJURY AND DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717640May 21, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CAR WILL NOT COME OUT OF PARK, NOR WILL BRAKE LIGHTS OPERATE WHEN PEDAL DEPRESSED. EXACT SYMPTOMS AS DESCRIBED IN PREVIOUS MODEL YEAR RECALLS. ONLY WAYTO GET CAR OUT OF PARK IS TO PLACE IN NEUTRAL AFTER TURNING KEY IN IGNITION TO FIRST AVAIALBLE POSITION, THEN APPLYING BRAKE PEDAL TO RELEASE SHIFT LOCK. THIS IS A RECURRING PROBLEM W/ A FAILED BRAKE LIGHT SWITCH ASSEMBLY. IT'S TOO DANGEROUS OF A PROBLEM TO NOT HAVE A RECALL. MANY OTHER MODEL VEHICLES HAVE BEEN RECALLED FOR THE SAME EXACT PROBLEM. WHY NOT THIS MODEL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717779May 21, 2015
STRUCTURE:BODY
THE FRONT DRIVER DOOR WILL NOT SHUT IN COLD TEMPERATURES. AS I WAS TRYING TO LEAVE FOR WORK THE DOOR WOULD NOT LATCH SHUT. ENDED UP HOLDING THE DOOR SHUT WHILE DRIVING DOWN THE ROAD. I WENT AND BOUGHT A RATCHET STRAP TO SECURE THE DOOR IN PLACE AS IT IS OFTEN COLD IN WISCONSIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715162May 7, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A LIGHT POLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10712126April 22, 2015
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM, SUSPENSION
SOMETHING DRASTICALLY WRONG WITH THE RADIATOR SYSTEM, ANTIFREEZE IS ALWAYS BROWN, HAVE IT CHANGED AND IN 1 DAY IT TURNS BROWN. THE WINDOWS HAVE BEEN BROKEN IN THIS CAR SINCE 2005, THE TWO FRONT WINDOWS DO NOT GO UP AND DOWN, I DON'T FEEL SAFE WITHOUT THE WINDOWS WORKING. THERE IS SOMETHING WRONG WITH THE SUSPENSION AND I CONSTANTLY HAVE TO PUT AIR INTO MY TIRES AND TIRES WEAR OUT QUICKLY BECAUSE SUSPENSION IS MESSED UP. WINDSHIELD WASHER HAS NOT WORKED SINCE 2003. IF IT WAS BUILT WITH PRIDE LIKE THE COMPANY SAYS IT IS, IT WOULD BE A NICE CAR. FALLS APART TOO EASILY. I NEED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712105April 21, 2015
STRUCTURE:BODY
FLOORBOARDS RUSTED THROUGH, I WAS GETTING SPLASHED WHILE DRIVING THROUGH AN UNAVOIDABLE PUDDLE IN THE ROAD. LOOKS TO BE FOUR SEPARATE SPOTS, ALL FOUR SEATING AREAS AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704934April 10, 2015
STRUCTURE:BODY
THE FLOOR BOARDS ON MY VEHICLE ARE RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701460March 24, 2015
SUSPENSION
ORIGINALLY, 2 DAYS PRIOR, CAR FELT LIKE I WAS DRAGGING SOMETHING UNDERNEATH. GOT OUT AND LOOKED AROUND CAR, DIDN'T SEE ANYTHING. LEFT CAR FOR 2 DAYS, THEN STARTED TO HEAD TO WORK. WAS GOING ONLY ABOUT 20MPH WHEN SMOKE POURED OUT FROM UNDER MY CAR. A MOMENT LATER MY FRONT PASSENGER SIDE TIRE BLEW. HAD A FRIEND COME TO HELP ME CHANGE TO THE SPARE. HE DROVE THE CAR ABOUT 2 MINUTES BACK TO MY HOUSE AND AS SOON AS HE PARKED IT, HE TOOK THE SPARE OFF BECAUSE WE HEARD A WEIRD POPPING NOISE WHEN HE WAS JACKING THE CAR BACK UP. LOOKED AND THE COIL SPRING ON THE PASSENGER SIDE HAD BROKEN AND RUBBED SO VIOLENTLY AGAINST THE TIRE THAT IT HAD TORN A 10-14" LONG HOLE IN THE TIRE AND HAD BURNT A RING AROUND THE INSIDE OF THE TIRE. THANKFULLY I HAD 2 FRIENDS TO REPLACE THE WHOLE UNIT. I ALSO WAS ABLE TO TAKE MY GOODYEAR TIRE BACK TO SAM'S AND THEY PRORATED MY TIRE (HAD LESS THAN 6,000 MILES ON THEM!!) AND REPLACED IT. TIME WILL TELL IF THE OTHER ONE WILL GO OUT BUT NHTSA NEEDS TO LOOK AT THIS PROBLEM. IF I HAD BEEN GOING FASTER, I MOST CERTAINLY WOULD HAVE BEEN IN A VERY BAD ACCIDENT. I AM VERY THANKFUL I HAD FRIENDS WHO WERE ABLE TO CHANGE THE WHOLE COIL SPRING FOR ME. BUT IF THIS WERE TO HAPPEN WHILE TRAVELING AT A HIGH RATE OF SPEED, THE END RESULT COULD BE CATASTROPHIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701221March 23, 2015
ENGINE, POWER TRAIN
THIS 2005 MERCURY SABLE (LS PREMIUM) JUST FELL OUT OF GEAR AS I WAS ON THE ROAD. TOTALLY OUT OF THE BLUE WITH NO WARNING WHATSOEVER. I KNOW NOW THE TRANSMISSION MUST BE REPLACED FOR UPWARDS OF $1800.00. THIS CAR HAS JUST 30,000 MILES ON IT. I FIND IT COMPLETELY UNACCEPTABLE FOR A MILDLY DRIVEN CAR, OWNED BY AN ELDERLY WOMAN, SHOULD FAIL SO BADLY AFTER ONLY 30,000 MILES. THIS SEEMS TO BE A COMMON OCCURRENCE WITH THIS PARTICULAR TRANSMISSION ALSO INVOLVING THE FORD TAURUS AND THE WINDSTAR...WHICH I UNDERSTAND WAS RECALLED. THIS PARTICULAR TRANSMISSION IS KNOWN TO FAIL PREMATURELY AND WITHOUT NOTICE. THIS IS AN ACCIDENT WAITING TO HAPPEN AND I HOPE THIS IS TAKEN SERIOUSLY. THIS IS A DEFECT THAT IS WAY TOO COMMON IN THESE MODELS AND I WILL BE LOOKING INTO LEGAL RECOURSE AGAINST ANY AND ALL INVOLVED. PLEASE CHECK INTO THIS UNFORTUNATE PUBLIC SAFETY HAZARD. THANK-YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691298March 1, 2015
CHILD SEAT, CHILD SEAT:TETHER: STRAP/WEBBING
I PURCHASED THE GRACO COMFORT SPORT CONVERTIBLE CAR SEAT FOR MY 8 MONTH OLD. APPEARS TO BE A GREAT SEAT UNTIL YOU TRY TO INSTALL IT TO A VEHICLE. I HAVE TRIED PUTTING INTO TWO DIFFERENT CARS, I HAVE TRIED USING THE LATCH SYSTEM AND THEN TRIED THE REGULAR SEAT BELT, NO MATTER WHAT I DO THE SEAT FLOPS AROUND THE BACKSEAT LIKE A DEAD FISH. THE PART WHERE THE TETHER STRAP GOES THROUGH IS AS TIGHT AS IT CAN GET AND THE TOP OF THE CAR SEAT STILL MOVES 5-10 INCHES SIDE TO SIDE. SEVERAL PEOPLE HAVE TRIED TO INSTALL THIS SEAT AND NONE HAVE BEEN SUCCESSFUL. THIS SEAT NEEDS TO BE RECALLED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=MERCURY, MODEL=SABLE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691319March 1, 2015
AIR BAGS
ON FRIDAY, FEBRUARY 27TH, 2015 AT APPROXIMATELY 9:30AM, I WAS INVOLVED IN A CAR ACCIDENT ON A MAJOR INTERSTATE. THE INCIDENT INVOLVED TWO VEHICLES, MINE AND ANOTHER 4 DOOR CAR. I ENDED UP HITTING THE PERSON IN FRONT OF ME GOING APPROXIMATELY 74 MPH, NO ONE WAS SERIOUSLY INJURED, HOWEVER NO AIRBAGS DEPLOYED. UPON FURTHER INVESTIGATION, TWO LOCAL MECHANICS WHO ARE EVALUATING THE CAR HAVE STATED THAT THEY CANNOT UNDERSTAND WHY THE AIRBAGS DID NOT DEPLOY, FOR THE SENSORS WERE ACTIVATED, AND THE AIRBAGS SHOULD HAVE CAME OUT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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