Mercury Sable Complaints
5,381 consumer complaints on file.
- #10609920July 11, 2014VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD AND EXHIBITED RAPID ACCELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON SEVERAL OCCASIONS, WHO WAS NOT ABLE TO REPLICATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10607836July 2, 2014STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT IT BECAME DIFFICULT TO STEER THE VEHICLE. THE DEALER STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 29,650. UPDATED 8/28/14*CN UPDATED 09/12/2014 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10606868June 29, 2014VEHICLE SPEED CONTROL
MY 2005 MERCURY SABLE SUDDENLY HAD THE CRUISE CONTROL STOP WORKING APPROXIMATELY 30 DAYS AGO. THE NEXT DAY SOME SERIOUS ISSUES BEGAN TO HAPPEN. I WAS TRAVELING DOWN A CURVY 4 LANE ROAD AT THE POSTED SPEED LIMIT OF 45MPH. KNOWING THERE WAS AN UP COMING LIGHT I TOOK MY FOOT OFF THE BRAKE AND ANTICIPATED THE NORMAL DECELERATION. SUDDENLY RATHER THAN SLOWING DOWN MY ENGINE INDEPENDENTLY REVVED UP TO 3/4 RPM CAUSING ME TO INSTANTLY JUMP TO 50/55 MPH. APART FROM THE IMMEDIATE PANIC I HAVE NEVER HAD A VEHICLE REACT IN THIS MANNER AND WAS AT A LOSS FOR WHAT TO DO. I HIT THE BRAKES EXTREMELY HARD TO COMBAT THE ACCELERATION WHILE PUTTING THE CAR INTO NEUTRAL (STILL GOING 40+ MPH). DESPITE HAVING THE CAR IN NEUTRAL IT WAS STILL REVVING ITSELF AT AROUND 3 RPM. AFTER SLOWING DOWN TO A SAFE SPEED I TURNED INTO A PARKING LOT AND IMMEDIATELY TURNED THE CAR OFF. I LEFT THE CAR RESTING FOR ABOUT MINUTES AND WHEN STARTED AGAIN, IT IMMEDIATELY BEGAN REVVING THE SAME AS BEFORE. I AM VERY CONCERNED AND HAVE BEEN SINCE TROUBLESHOOTING WITH MY MECHANIC. THIS IS CLEARLY A VERY DANGEROUS ISSUE AND SIGNIFICANTLY LOWERS MY MPG WHILE PUTTING TRIPLE THE STRESS ON MY BRAKES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605961June 25, 2014ELECTRICAL SYSTEM, STEERING
THIS WAS THE THIRD INCIDENT IN WHICH THE CAR STOPPED ON ME. ONCE BEFORE I WAS LEAVING MY APARTMENT AND ANOTHER TIME WHEN I WAS DRIVING ON MY WAY TO CHURCH. DURING ALL THREE INCIDENTS, I HAD TO COAST TO THE SIDE OF THE ROAD AND TRY TO RESTART THE CAR. THE THIRD TIME I WAS DRIVING ON THE HIGHWAY, THE DASH BOARD ALL OF A SUDDEN LITE UP AND ONE OF THE MESSAGES WAS "LOW PRESSURE". THE STEERING WHEEL LOCKED UP AND SO DID THE GAS PEDAL. I HAD JUST ENOUGH TIMES TO COAST TO THE SIDE OF THE ROAD (GOOD THING THERE SIDE STRIP. I HAD MY 5 YEAR GRANDSON IN THE CAR SO THAT WAS REALLY SCARY. THE CAR HAS BEEN PARKED EVER SINCE,I HAD IT TOWED TO A REPAIR SHOP, THE DIAGNOSTIC SUGGESTS REPLACEMENT OF THE IGNITION SWITCH, IGNITION CYLINDER, ANTI-THEFT AND IGNITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605494June 24, 2014AIR BAGS
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE AIR BAG DEPLOYED INDEPENDENTLY. THE CONTACT STATED THAT SHE SUSTAINED A CONTUSION TO THE UPPER LIP, RIGHT EYE AND BURNS TO THE RIGHT ARM. THE CONTACT STATED THAT THE VEHICLE WAS NOT IN A CRASH HOWEVER, ONE MONTH PRIOR TO THE AIR BAG DEPLOYMENT, THERE WAS A FLOOD IN HER CITY THAT SHORTED OUT SOME OF THE ELECTRICAL UNITS IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 237,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10599207June 18, 2014SUSPENSION
WHILE VEHICLE WAS SITTING UNATTENDED IN A PUBLIC PARKING LOT THE DRIVERSIDE COILOVER SPRING FAILED. THE RESULTS WAS SUSPENSION AND TIRE DAMAGE TOTALING THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10604303June 18, 2014STEERING
STEERING WHEEL WAS DIFFICULT (VERY HARD) TO TURN. TOOK THE CAR TO A FORD SERVICE AGENT AND THE DIAGNOSIS WAS THAT THE STEERING RACK WAS LOOSE. A NEW RACK WAS INSTALLED AND RETESTED. FORD SERVICE TOLD ME THAT THE CAR WAS HAZARDOUS AND IT HAD TO BE REPAIRED RIGHT THEN AND THERE. ASKED FORD MANUFACTURE TO BE REIMBURSE AND WAS DENIED. REPAIR WAS DONE ON DECEMBER 31, 2012. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10598879June 17, 2014STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS WAS THE THIRD INCIDENT IN WHICH THE CAR STOPPED ON ME. (ONE OTHER TIME WHEN I WAS LEAVING MY APARTMENT AND ONE WEDNESDAY EVENING ON MY WAY TO BIBLE STUDY; BOTH TIMES HAD TO COAST TO THE ROAD SIDE AND TRY AND GET IT TO START AGAIN). THE THIRD TIME I WAS DRIVING DOWN THE HIGHWAY AT THE SPEED LIMIT OF 40 MPH. THE CAR'S DASH BOARD LITE UP; GAVE ME ONE MESSAGE THAT SAID "LOW PRESSURE. THE STEERING WHEEL LOCKED AND THE GAS PEDAL LOCKED; I WAS ABLE TO COAST TO THE SIDE BEFORE IT COMPLETED LOCKED UP AND STOPPED ONE ME. HAD MY YEAR OLD GRANDSON IN THE CAR WITH ME. I LET THE CAR SIT FOR A WHILE AND WAS ABLE TO GET IT STARTED AGAIN. DROVE IT BACK TO MY APARTMENT AND PARKED IT. HAVE NOT DRIVEN IT SINCE THEN - HAD IT TOWED TO A REPAIR SHOP WHERE IT IS RIGHT NOW - THEY WANT TOO MUCH TO HAVE IT REPAIRED; THEY SAY THERE IS A PROBLEM WITH THE CYLINDER INSIDE THE IGNITION AND THAT I ALSO NEED A NEW KEY - WANT $1200 TO REPAIR IT. I HAVE BEEN HAVING PROBLEMS TRYING TO GET IT TO STARTED FOR ABOUT THE PAST 6 MONTHS - HAVE TAKEN IT TO SEVERAL REPAIR SHOPS; PAID THEM BUT NO ONE HAS SOLVED THE ISSUE. FORD STATES THAT MY CAR IS NOT INCLUDED IN THE RECALL (OR THOUGH ONE LADY THERE SAID IT WAS). I BELIEVE THAT IF IT ISN'T, IT SHOULD ME. IS THERE ANYTHING ELSE I CAN DO TO GET THIS ISSUE SOLVED? HAS COST ME LOTS OF MONEY, TIME AND FRUSTRATION AND I AM STILL WALKING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10596456June 5, 2014SUSPENSION
AS I TRIED TO PULL FORWARD FROM A PARKING SPOT, I NOTICED THE VEHICLE WOULD NOT HARDLY MOVE FORWARD, AND A VERY LOUD GROANING NOISE WAS PRESENT. I COULD NOT TURN THE WHEEL, AND AS I TRIED TO BACK UP, I HEARD A LOUD POP. UPON FURTHER INSPECTION, I NOTICED THAT THE LEFT FRONT TIRE HAD BLOWN, AND THE LEFT FRONT SPRING WAS BROKEN AND STICKING INTO THE TIRE ON THE INSIDE! THE SPRING DID NOT LOOK RUSTY OR EXCESSIVELY DIRTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10594418May 27, 2014VEHICLE SPEED CONTROL, ENGINE
IN CRUISE CONTROL--SPEED SET BETWEEN 37 & 39 MPH I ENGAGED BRAKES TO SLOW CAR--ENG STOPPED RUNNING --ALL LITES ON CONSOLE LIT..LOST PWR BRAKES AND STEERING. ALMOST HIT CAR COMING IN OPPOSITE DIRECTION. HAPPENED AGAIN IN APRIL, 2014 PLAZA LINCOLN CANNOT FIND PROBLEM--SCALES FORD CANNOT FIND PROBLEM--SEVERAL INDEPENDENT PROFESSIONAL MECHANICS CANNOT FIND PROBLEM--NO COMPUTERS WILL IDENTIFY PROBLEM--I'M AFRAID TO DRIVE CAR 32159,,I HAVE REPORTED THIS TO FORD MOTOR CO AND NTSB. NEED HELP --PLEASE *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10594131May 26, 2014ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL LIGHTS GO OUT WITHOUT WARNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10593933May 25, 2014VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN
WHILE DRIVING RECENTLY, MY 2005 SABLE SUDDENLY ACCELERATED, FORCING ME TO BRAKE AND PUT THE CAR IN NEUTRAL WHILE AT SPEED. THIS HAS HAPPENED 3 OR 4 OTHER TIMES.IN THE PAST. NOW THE CRUISE CONTROL DOES NOT WORK ANYMORE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10588947May 16, 2014VEHICLE SPEED CONTROL, ENGINE, SERVICE BRAKES
THIS SABLE HAD THE STUCK THROTTLE PROBLEM RECALL PERFORMED IN OCTOBER 2013. YESTERDAY, A DANGEROUS ACCELERATION CONDITION OCCURRED. WHILE ACCELERATING FROM A STOP LIGHT, THE CAR KEPT ACCELERATING EVEN AFTER TAKING ALL PRESSURE FROM THE ACCELERATOR PEDAL. I ENTERED AN ON RAMP AND ACCELERATED TO JOIN WITH TRAFFIC. EVEN AFTER COMPLETELY REMOVING MY FOOT FROM THE PEDAL THE CAR KEPT ACCELERATING TO OVER 75 MILES AN HOUR. I ATTEMPTED TO BRAKE, BUT HAD TO SHUT OFF THE IGNITION TO PULL TO THE SIDE OF THE ROAD. I RESTARTED THE ENGINE AND IT IMMEDIATELY WENT TO 5500 RPM AND STARTED CUTTING OUT (MISFIRING- I ASSUME WAS CAUSED BY A REV LIMITER). I SHUT THE ENGINE OFF AGAIN. AFTER TWO MORE TRIES STARTING, AND REVVING TO 5500 RPM, IT FINALLY STARTED AND IDLED AT 800 RPM. WHILE CLIMBING A HILL THE ACCELERATOR STUCK AGAIN, BUT AT 3000 RPM. I AGAIN HAD TO SHUT OFF THE ENGINE IN ORDER TO STOP. WHEN I RESTARTED, IT REVVED TO 3000 RPM. I SHUT IT OFF AGAIN AND OPENED THE HOOD. I MANUALLY PULLED ON THE THROTTLE CABLE TO INSURE IT WAS NOT APPLYING PRESSURE. I THEN STARTED THE ENGINE AND IT IDLED AT 800 RPM. THE RECALL WAS PERFORMED IN OCTOBER 2013I HAVE THE SABLE AT A DEALER AT PRESENT TO REPAIR THE THROTTLE PROBLEM. AT NO TIME WAS CRUISE CONTROL ENGAGED. HAD MY WIFE BEEN DRIVING, I'M NOT SURE SHE WOULD NOT HAVE HAD AN ACCIDENT. TURNING OFF THE IGNITION WAS THE ONLY WAY TO PREVENT ENGINE DAMAGE AND SLOW THE CAR TO AVOID A HIGH SPEED ACCIDENT. I JUST RECEIVED A CALL FROM THE DEALER. THE RECALL (AT A DIFFERENT DEALER) WAS PERFORMED INCORRECTLY. THE CLIP WAS INSTALLED INCORRECTLY ACCORDING TO THE DEALER WHO NOW INSTALLED AND COMPLETED THE RECALL CORRECTLY! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10588124May 13, 2014STEERING
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SHE HEARD A POPPING NOISE AS THE VEHICLE VEERED TO THE RIGHT AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT CAN NO LONGER TURN TO THE RIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10587324May 8, 2014STRUCTURE
AFTER RAINS THE CAR GOT A WET FLOOR ON THE PASSENGER SIDE ,NO WET SPOTS ON ROOF OR WINDOWS. IT WAS LEAKING WATER FROM THE DASH BOARD COMPARTMENT BOTTOM.WHILE DRIVING ,THE HEATER WAS ON AND IT STARTED SMOKING FROM UNDER THE DASHBOARD COMPARTMENT BY PASSENGER SIDE I TURNED EVERYTHING OFF . I TOOK IT FOR REPAIR AND NOW, ON MAY IT RAINED HEAVY AGAIN AND IT HAS A PUDDLE IN THE PASSENGER SIDE AGAIN ,SAME SITUATION AS BEFORE, WATER CAME FROM INSIDE.IS THIS A SAFETY HAZARD? I BOUGHT THIS CAR ON NOVEMBER 2013 ,AND I KNEW TOO LATE ABOUT THE HEATING SYSTEM RECALL ,I DON'T KNOW IF IT WAS EVER REPAIRED ON THAT RECALL.FORD DEALER IN COLORADO SAYS THERE IS NO WAY TO CHECK IT.ACCORDING TO SOME WEBSITES IT NEEDS SOMETHING TO HAVE A PROTECTION UNDER THE WIPERS VENTS(COWL) AND IT IS A FACTORY MISTAKE. I HAVE HAD THE HEATING SYSTEM REPAIRED 2 TIMES,TOO EXPENSIVE FOR ME.I AM UNDER EMPLOYED. I WANT TO KNOW IF THIS IS A SAFETY HAZARD. IT IS THE ONLY WAY I COULD MAKE FORD TO FIX THIS RECALLED IF THE CAR WAS NEVER FIXED FOR THIS BEFORE.THANKS FOR YOUR HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586796May 6, 2014POWER TRAIN, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
WHILE DRIVING AND I GO OVER 50 MPH MY CAR WILL SPEED UP WHICH CAUSE THE THROTTLE CABLE TO COME APART AN D THE ENGINE OR TRANSMISSION SPEEDS UP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585983May 1, 2014VEHICLE SPEED CONTROL
ACCELERATING FROM A STOP LIGHT AND LETTING OFF ACCELERATOR PADDLE, THE PEDAL. APPROACHING THE NEXT LIGHT, BRAKING HARD HELPED. BUT PUTTING THE CAR IN NEUTRAL WAS THE BEST OPTION, GIVEN THE SPEED AND HOW CLOSE THE LIGHT WAS WHEN I WAS NOT ABLE TO STOP THE PEDDLE FROM STICKING. AT THE LIGHT IN NEUTRAL, I PUMPED THE ACCELERATOR PEDAL SEVERAL TIMES UNTIL IT DID NOT STICK ANY MORE. IF BREAKING HARD AND PUTTING THE CAR IN NEUTRAL, IF GOING THE POSTED SPEED OR MORE TRAFFIC, THERE DEFINITELY WOULD HAVE BEEN AN ACCIDENT. THAT DAY I SAW ON DIFFERENT WEBSITE COMPLAINTS ABOUT THIS AND CALLED THE DEALERSHIP. THEY INSPECTED THE CAR AND LUBRICATED THE ACCELERATOR CABLE THROTTLE BODY AND THE CABLE JUST INCASE. BUT THEY COULD NOT FIND A PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10584953April 25, 2014ENGINE
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY TO 25 MPH AFTER SHIFTING FROM PARK TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IDLE IAC VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10579621April 14, 2014VEHICLE SPEED CONTROL:CRUISE CONTROL
GOT ONTO EXPRESS WAY AND TRIED TO SET CRUISE CONTROL AT 70 MPH. CRUISE CONTROL WOULDN'T MAINTAIN SPEED, SO I SHUT OFF. GOT OFF OF EXPRESS WAY TO A 40 MPH ZONE. TOOK FOOT OFF OF BRAKES, AND CAR WAS ACCELERATING TO 60 MPH. IN PARK 4000 RPMS. INCIDENT HAS OCCURRED 4 TIMES IN THE PAST 3 DAYS. UNTIL THIS TIME, I NEVER HAD ANY PROBLEMS. NOW IT WILL RANDOMLY KICK ON AT ANY POINT IN TIME (HOUR INTO DRIVING, FIVE MINUTES, 3 HOURS ETC.) CANNOT GET TO SHUT OFF WHEN IT OCCURS. HAVE NOT USED CRUISE CONTROL OPTION SINCE 1ST INCIDENT. DOES NOT STOP IF YOU SHUT CAR OFF AND TURN BACK ON. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10578720April 14, 2014SUSPENSION
2003 MERCURY SABLE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT SPRING BROKE AND SLASHED TIRE WHICH CAUSED AN IMMEDIATE FLAT TIRE. *SMD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0