Mercury Sable Complaints

5,381 consumer complaints on file.

#10227076May 8, 2008
SUSPENSION:FRONT
SUDDEN FAILURE OF LEFT FRONT SUSPENSION DUE TO COIL SPRING FAILURE ON 2000 MERCURY SABLE. REPAIRS 680.00 . I UNDERSTAND, PER NHTSA PEO4044 THAT FORD EXTENDED THE WARRANTY ON THESE VEHICLES TO 150K MILES OR 10 YEARS. I AM NOT THE ORIGINAL OWNER. CAN FORD REIMBURSE ME FOR THESE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227095May 8, 2008
SUSPENSION:FRONT
ON 5-8-08 AFTER PULLING OUT OF MY DRIVEWAY, THE PASSENGER SIDE FRONT COIL SPRING BROKE PIERCING MY FRONT TIRE AND CAUSING ME TO LOSE CONTROL OF MY VEHICLE. THIS OCCURRED ON A BUSY STATE HIGHWAY, LUCKILY THERE WAS NO TRAFFIC IN THE ONCOMING LANE. I UNDERSTAND THAT THIS PROBLEM WAS RECALLED FOR THE SAME CAR UP TO 2001, BUT DOES NOT COVER 2002 VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227109May 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AND AFTER COMING TO A COMPLETE STOP THE AUTOMATIC TRANSMISSION WOULD NOT CHANGE GEARS. W/O WARNING NO PREVIOUS CAR PROBLEMS, REGULAR VEHICLE CHECK-UPS AND THE TRANSMISSION GOES OUT. I HAVE BEEN TOLD BY A TRANSMISSION REPAIR SHOP THAT IT IS THE CONVERTER. AFTER CALLING THAT SHOP AND A FORD DEALERSHIP THEY ALL HAVE HAD STORIES ABOUT THIS PIECE GOING OUT IN THE TRANSMISSION AND BASICALLY INDICATED THAT I NEED A NEW TRANSMISSION OR A REBUILT ONE. KEEP IN MIND THIS IS A 2005 MERCURY SABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226651May 5, 2008
ENGINE AND ENGINE COOLING
THE VEHICLE SPONTANEOUSLY CAUGHT ON FIRE WITH NO WARNING AND BURNED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10226310April 30, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 1994 MERCURY SABLE. THE CONTACT STATED THAT HER HEADLIGHTS WOULD FAIL INTERMITTENTLY AND THEN ILLUMINATE AGAIN. SHE NOTICED THAT THE FAILURE OCCURRED IN BRIEF INTERVALS AND SHE SMELLED A BURNING ODOR. THE DEALER INSTALLED A NEW HEADLIGHT SWITCH AND, CONSEQUENTLY, THE DASHBOARD SWITCH MELTED. THE DEALER STATED THAT NOTHING COULD BE DONE. FORD STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 98V009000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10225768April 26, 2008
STRUCTURE
WATER LEAKED INTO CAR INTERIOR FOOT AREA AND SHORTED OUT AC/HEATER BLOWER MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225684April 25, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS
BROKEN FRONT AND REAR SPRINGS 2001 MERCURY SABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225723April 25, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2008 MERCURY SABLE. THE DAY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT COULD NOT SEE THE INSTRUMENT PANEL GAUGES. HE STATED THAT IN THE MORNINGS HE CANNOT SEE HOW FAST HE IS DRIVING, BUT IN THE EVENINGS, WHEN THE INSTRUMENT PANEL LIGHTS ILLUMINATE, HE CAN SEE THE SPEEDOMETER. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE INSTRUMENT PANEL AND COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 15. UPDATED 5/19/08 *CN UPDATED 05/19/08. *JB UPDATED 07/30/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225743April 25, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL*THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT THE HEATING AND AIR CONDITIONING FAILED IN HER VEHICLE. THE DEALER STATED THAT A FAULTY CAL GASKET CAUSED FLUID TO LEAK INTO THE MOTOR BLOWER, WHICH WAS THE CAUSE OF THE FAILURE. THE MOTOR BLOWER WAS REPLACED AT THE COST OF $528. THE MANUFACTURER WILL NOT ASSIST WITH THE REPAIR COST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225567April 24, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, STEERING
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE PULLING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE CONTACT HEARD A RUMBLING SOUND COMING FROM HIS VEHICLE. WHEN HE MADE IT TO THE HIGHWAY, THE VEHICLE SUDDENLY DROPPED TO THE GROUND. THE CONTACT WAS DRIVING 20 MPH AT THE TIME OF FAILURE. HE WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND HAVE IT TOWED TO BILL WILSON'S AUTO BODY SHOP. THE VEHICLE IS CURRENTLY AT THE SHOP BEING REPAIRED AT THE COST OF $570. THE REPAIRS CONSISTS OF A NEW STRUT, SPRING, AND ALIGNMENT. THE FAILURE AND CURRENT MILEAGES WERE 73,000. UPDATE 05/13/08 *BF UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225219April 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR CRUISED JUST FINE 25 MILES TO TOWN, GOT ALL MY STUFF DONE IN TOWN, PULLED UP TO A STOP SIGN ON A HILL AND THE CAR WOULD NOT MOVE, ENGINE RAN JUST FINE, THE TRANSMISSION WOULD NOT SHIFT INTO GEAR, CAR ONLY HAS 110K ON IT, HAD TO ROLL BACK OFF THE ROAD AND STOP, PARK GEAR WORKED, AFTER AN HOUR CAR STILL WOULD NOT SHIFT INTO GEAR, 4 DAYS LATER I WENT OUT TO TRY IT AGAIN AND THE THING WENT INTO ALL GEARS AND TOOK OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224890April 18, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING BETWEEN 45-50 MPH, THE REAR COIL SPRING FRACTURED AND MADE A LOUD BANGING NOISE. THE FAILURE PUNCTURED THE REAR PASSENGER SIDE TIRE. NHTSA CAMPAIGN ID NUMBER 4V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) WAS REFERENCED. THE CONTACT HAS PICTURES. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224723April 16, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT BOTH REAR COIL SPRINGS FAILED AND WERE REPLACED. APPROXIMATELY FOUR MONTHS LATER, THE FRONT DRIVER SIDE COIL SPRING FAILED. THERE IS A RECALL FOR THE FRONT COIL SPRINGS, BUT THE CONTACT WAS UNAWARE OF THE RECALL. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 87,000 AND FIRST FAILURE MILEAGE WAS 80,063. UPDATED 05/05/08 *BF UPDATED 05/05/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225111April 15, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE ROTATING THE TIRES, THE MECHANIC NOTICED THAT THE FRONT AND REAR SUSPENSION COIL SPRINGS FAILED ON THE VEHICLE. THE DEALER REPLACED THE FRONT AND REAR COIL SPRINGS AND THE TIRES REMAINED UNAFFECTED. THERE WERE NO WARNING SIGNS PRIOR TO THE FAILURES. THE CONTACT CAN PROVIDE INVOICES. THE APPROXIMATE FAILURE MILEAGE WAS 49,500 AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225098April 14, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 60 MPH, A TIRE BLEW OUT. THE FAILURE WAS ATTRIBUTED TO THE SUSPENSION:FRONT:SPRINGS:COIL SPRINGS. THE DEALER CONFIRMED THE FAILURE AND IS CURRENTLY REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS 81,650 AND CURRENT MILEAGE WAS 81,660.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224339April 13, 2008
SUSPENSION:REAR:SPRINGS
A LOUD BANG FROM THE REAR OF MY 2001 MERCURY SABLE. I REMOVED ONE OF THE REAR TIRES AND FOUND THAT THE REAR SPRING HAD BROKE ON THE DRIVERS SIDE. IT HAD A SHARP EDGE ON IT THAT COULD PUNCTURE THE REAR TIRE. THE FRONT SPRINGS HAD A RECALL DONE ON THEM. WHY ARE THE REAR SPRINGS NOT COVERED UNDER THIS RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223727April 8, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DURING A ROUTINE SERVICING IN NOV. 2007 A REAR COIL SPRING WAS NOTED TO BE BROKEN, WHICH I HAD REPLACED. SUBSEQUENTLY IN FEBRUARY 2008 A SIMILAR INCIDENT WAS REPORTED TO ME, HOWEVER IT WAS A FRONT COIL SPRING WHICH WAS REPLACED UNDER A RECALL (NHTSA ACTION #PEO4044). I THEN INVESTIGATED TO SEE IF A RECALL EXISTED FOR THE REAR SPRING AND FOUND THAT UNDER EA06002 ALTHOUGH THEIR WERE 162 INCIDENTS REPORTED THE ONLY ACTION IS "CONTINUED MONITORING". I BELIEVE WITH THIS MANY INCIDENTS FORD SHOULD HAVE BEEN REQUIRED TO ISSUE A RECALL AND RETURN THE COST OF REPAIR TO THE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223933April 4, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2002 MERCURY SABLE RECALL FOR FRONT COIL SPRINGS. CONSUMER STATES THAT THE FRONT COIL SPRING SNAPPED AND SHREDDED THE FRONT TIRE. CONSUMER WOULD LIKE REIMBURSEMENT. RECALL WAS FOR 1999 TO 2001. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223252April 3, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 50 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTOMOTIVE SHOP AND IT WAS DISCOVERED THAT THE COIL SPRINGS IN BOTH REAR TIRES FAILED. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE REAR COIL SPRINGS. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 39,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223134April 2, 2008
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL*THE CONTACT OWNS A 1998 MERCURY SABLE. WHILE THE VEHICLE WAS AT THE SHOP FOR AN OIL CHANGE, THE MECHANIC NOTICED A SMALL HOLE UNDER THE FRAME. THE CONTACT TOOK THE VEHICLE TO HAVE THE BRAKES REPAIRED AND WAS INFORMED THAT THERE WERE SEVERAL SMALL HOLES NEAR THE SUBFRAME BY THE ENGINE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 180,000 AND FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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