Mercury Sable Complaints

5,381 consumer complaints on file.

#10231052June 15, 2008
TIRES, TIRES:VALVE
I PURCHASED FOUR NEW TIRES IN THE FALL OF 2006 FROM TIRE KINGDOM. I HAVE HAD MY CAR IN FOUR TIMES BECAUSE OF LOSING AIR PRESSURE. EACH TIME I WAS TOLD THAT IT WAS AN OPTICAL ILLUSION. THEN I HAD A VALVE STEM CRACK AND CAUSE A RAPID LOSS OF AIR WHILE DRIVING. FORTUNATELY WE WERE NOT INVOLVED IN AN ACCIDENT. AGAIN TIRE KINGDOM BLEW THIS OFF. I HAVE CONTACTED THEM SINCE HEARING ABOUT THE RECALLED VALVE STEMS AND HAVE BEEN GIVEN A COMPLETE RUN AROUND. THE TIRE THAT SUDDENLY DEFLATED SUFFERED DAMAGE TO THE SIDE WALL WHICH THEY SAID "ISN'T A BIG DEAL." MY TIRES HAVE WORN FASTER AND ONE HAS SKIDDING ON THE SIDEWALL FROM THE FAULTY VALVE STEMS INSTALLED BUT THE DEALER DOES NOT TAKE THIS SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230959June 13, 2008
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, INTERIOR LIGHTING
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE VEHICLE IS EXPERIENCING ELECTRICAL SYSTEM FAILURE. WHENEVER IT RAINS, THE FUSE BOX ON THE DRIVER'S SIDE DOOR GETS WET. THE INTERIOR LIGHTS REMAIN ILLUMINATED IN THE PASSENGER COMPARTMENT. THE CURRENT MILEAGE WAS 113,754 AND FAILURE MILEAGE WAS 113,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230820June 12, 2008
SUSPENSION:FRONT:STABILIZER BAR
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO PULL OUT OF A PARKING SPACE AT AN UNKNOWN SPEED, THE CONTACT HEARD A POPPING SOUND AND THEN A RUBBING NOISE. SHE PARKED THE VEHICLE. A MECHANIC ARRIVED AT THE SCENE TO DIAGNOSE THE VEHICLE AND STATED THAT THE SWAY BAR FAILED, WHICH RUINED THE STRUTS AND CV BOOT. THE MECHANIC REPLACED THE SWAY BAR, STRUTS, AND CV BOOT. THE VEHICLE ALSO HAD TO BE REALIGNED. THE CURRENT AND FAILURE MILEAGES WERE 32,000. UPDATED 07/15/08. *LJ THE MECHANIC STATED THE SWAY BAR WAS MADE OF PLASITC INSTEAD OF METAL. UPDATED 07/15/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230546June 11, 2008
SUSPENSION:REAR
REAR SPRINGS BROKE ON MY 2001 SABLE. COST ME SEVERAL HUNDRED DOLLARS TO REPLACE. THIS IS WRONG -- FORD HAS KNOW THIS WAS AN ONGOING PROBLEM FOR A LONG TIME ON SPECIFIC YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230569June 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING AND DRAINING ONTO THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER STATED THAT HIS VEHICLE DOES NOT HAVE ANY OPEN RECALLS AND THEY WERE UNAWARE OF NHTSA CAMPAIGN ID NUMBER 97V097000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230463June 10, 2008
SUSPENSION:REAR
REAR COIL SPRING BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230348June 9, 2008
AIR BAGS:FRONTAL
2002 MERCURY SABLE NOT EQUIPPED WITH OPTIONAL "PERSONAL SAFETY SYSTEM" (NO SIDE AIRBAGS OR OCCUPANT SENSORS ON THIS VEHICLE) WAS INVOLVED IN COLLISION. FRONT END DAMAGE APPEARS MINIMAL, MICHIGAN STATE POLICE ESTIMATED VEHICLE SPEED AT COLLISION APPROX. 25 MPG. PASSENGER AIRBAG DEPLOYED, DRIVERS AIRBAG DID NOT. THE VEHICLE DID PROTECT THE DRIVER (ME) AND THE SEATBELT SYSTEM WORKED FLAWLESSLY. I COULD HAVE BEEN INJURED BUT WAS NOT. BASED ON EQUIPMENT ON THIS VEHICLE, IF THE PASSENGER AIRBAG DEPLOYED THEN THE DRIVERS SHOULD HAVE AS WELL AS IT DOES NOT HAVE THE OCCUPANT SENSORS, ETC. MAIN CONCERN IS IN REPAIR, THE DEALER STATED THAT THIS HAPPENS SOMEWHAT FREQUENTLY AND I AM CONCERNED THE DRIVERS AIRBAG WILL NOT BE REPLACED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10230368June 9, 2008
SUSPENSION, SUSPENSION:REAR, SUSPENSION:FRONT
REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229869June 4, 2008
SUSPENSION
FRONT PASSENGER SIDE SPRING BROKE WHILE DRIVING THE CAR OUT OF THE GARAGE. THE BROKEN SPRING CUT A 4 INCH GASH IN THE TIRE AND CAUSED A FLAT. THERE WAS NOT AN ACCIDENT BECAUSE WE WERE DRIVING SO SLOWLY IN THE GARAGE BUT THE TIRE BLEW SUDDENLY AND COULD HAVE POTENTIALLY CAUSED AN ACCIDENT. TO THE BEST OF MY KNOWLEDGE SPRINGS ARE NOT SUPPOSED TO BREAK HOWEVER THE TOW TRUCK DRIVER, TIRE SALESMAN, AND SEVERAL DEALERS ALL REPORTED IT AS A COMMON PROBLEM WITH THE MODEL CARE I WAS DRIVING. REPLACED BOTH SPRINGS & STRUTS IN THE FRONT AND TIRE $730.00. I WAS ADVISED THAT THE REAR SPRINGS SHOULD BE SAFE BECAUSE I HAVE A WAGON AND THEY ARE A DIFFERENT PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229746June 3, 2008
SUSPENSION:REAR
NOISE IN REAR SUSPENSION. STRUT COIL SPRING BROKE AND RUBBED HOLE IN REAR TIRE. REPLACED REAR STRUTS AND REPLACED TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229434June 1, 2008
SUSPENSION:REAR
LEFT REAR TIRE BLEW OUT WHILE DRIVING ON HIGHWAY. SERVICE STATION REPLACED TIRE. DURING TEST DRIVE, NEW TIRE WAS DAMAGED TO ALMOST BLOW OUT. REPLACED TIRE AGAIN AND DISCOVERED BROKEN REAR SPRING. REPLACED BOTH REAR SPRINGS AND STRUTS, IN ADDITION TO THE 2ND NEW TIRE. (ALSO HAD REAR BRAKES REPLACED ONE MONTH EARLIER. THE ORIGINAL ISSUE WAS THAT THE CAR SHOOK. ALTOGETHER, I SPENT $2,400. ON SPRINGS, STRUTS, TIRES, AND BRAKES.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228957May 27, 2008
SUSPENSION:REAR
I CURRENTLY OWN A 2000 MERCURY SABLE WITH 45,000 MILES. I REPLACED THE FRONT COIL SPRINGS AROUND 28-30 THOUSAND MILES BECAUSE OF A BREAKAGE, IN WHICH THE DEALER IS TAKING CARE OF GETTING THOSE REIMBURSED, BECAUSE THERE WAS A RECALL ON THOSE. ON 19 MAY 2008 GOT IN THE CAR TO GO TO SUNDAY BREAKFAST AS I PUT IT IN REVERSE & STARTED BACKING UP HEARD A NOISE, JUST THOUGHT IT WAS THE BREAKS SINCE IT WASN'T DRIVEN FOR A FEW DAYS. GOT ABOUT HALF WAY THERE & SMELLED SOMETHING NASTY WASN'T SURE WHAT IT WAS, GOT TURNED AROUND TO HEAD BACK HOME & POW! THE BACK DRIVERS SIDE REAR TIRE BLOWS OUT. IN CHANGING OUT THE TIRE TO THE SPARE I LOOKED & THE COIL SPRING WAS BROKE & WORE A FINE GROOVE IN THE BACK OF THE TIRE WHICH IS WHAT STUNK & PUNCTURED IT. FINALLY GOT BACK TO THE HOUSE & LOOKED AROUND WHERE THE CAR WAS PARKED & FOUND THE PIECE OF COIL SPRING THAT BROKE OFF WHEN I STARTED BACKING IT UP TO LEAVE. IN LOOKING AT THE BREAK IT WAS CLEAN BUT HAD RUST STREAKS RUNNING INTO THE BREAKAGE AREA. IF THERE WAS A RECALL FOR THE FRONT COIL SPRINGS FOR POSSIBLE BREAKAGE IN WHICH IT DID, WOULD LEAD ME TO THINK THAT THERE IS A DEFECT WITH THE METAL THEY ARE MADE OF IF I REPLACED THE FRONT AT 28-30,000 MILES FOR THE SAME BREAKAGE. NOW, IT HAS 45,000 MILES WHICH IS WELL UNDER WHAT IT SHOULD HAVE FOR THAT YEAR, I HAVE TO REPLACE THE REAR ONES. PLUS, I NOT ONLY HAVE TO REPLACE THE COIL SPRINGS IN THE REAR, BUT ALSO HAVE TO REPLACE A TIRE & GET ANOTHER VEHICLE FOR THE TIME THAT THIS ONE IS DOWN. I WOULD APPRECIATE YOUR ATTENTION TO THIS MATTER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228617May 22, 2008
SUSPENSION:REAR
JUST FOUND OUT I HAVE TWO BROKEN REAR SPRINGS ON MY 2001 MERCURY SABLE. RESEARCHED THIS AND DISCOVERED THIS IS NOT UNCOMMON DUE TO POOR DESIGN BY FORD. A PRIOR RECALL COVERED THE FRONT SPRINGS, BUT NOT THE REAR. NOT FAIR TO CONSUMER, SPRINGS SHOULD NOT BREAK FROM NORMAL DRIVING. I HAVE HAD THIS VEHICLE FOR ALMOST 7 YEARS, ONLY 65,000 MILES. THIS COULD CAUSE ACCIDENTS, IF IT HASN'T ALREADY. FORD SHOULD ISSUE RECALL TO FIX THIS LIKE THEY DID ON THE FRONT SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228373May 20, 2008
SUSPENSION:FRONT, TIRES
2002 MERCURY SABLE. 40K MILES. FRONT DRIVER'S SIDE COIL SPRING FAILED (BROKE) WHILE BACKING CAR FROM DRIVEWAY. SPRING FAILURE CAUSED RUPTURE OF FRONT DRIVER'S SIDE TIRE. SPRING CAUSED THE FRONT WHEEL TO LOCK UP, DISABLING THE VEHICLE. IT WAS TOWED TO DEALERSHIP WHERE THE DAMAGED TIRE AND ALL 4 COIL SPRINGS WERE REPLACED AS A PREVENTATIVE MEASURE. THERE DID NOT APPEAR TO BE ANY CORROSION ON THE BROKEN COIL SPRING. THE PAINT WAS INTACT, THERE WAS NO EVIDENCE OF PITTING OR BUBBLING, AND THE STEEL LOOKED LIKE A CLEAN BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228175May 19, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING OVER A POTHOLE AT APPROXIMATELY 35 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED. THERE WAS NO OCCUPANT IN THE PASSENGER SEAT. THIS WAS THE ONLY AIR BAG THAT DEPLOYED IN THE VEHICLE. THE CONTACT CALLED THE DEALER, BUT WAS NOT GIVEN ANY REASON AS TO WHY THE AIR BAG DEPLOYED. THE CURRENT AND FAILURE MILEAGES WERE 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228233May 19, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED BEYOND 7 RPMS WHEN SHE DEPRESSED THE ACCELERATOR. SHE STATED THAT SHE HAD TO DEPRESS THE BRAKE EXTREMELY HARD THEN SHUT OFF THE VEHICLE BEFORE IT WOULD STOP. IN ADDITION, SHE STATED THAT SHE LOST CONTROL OF THE VEHICLE. THE DEALER STATED THAT THE CRUISE CONTROL CABLE CAUSED THE FAILURE. THEY DISCONNECTED THE CRUISE CONTROL. AS OF MAY 19, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT STATED THAT SHE NOTICED AN OIL LEAK. THE MECHANIC THE OIL SEAL PAN NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE OIL PAN SEAL AND THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 35,850 AND CURRENT MILEAGE WAS 36850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227988May 16, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE TIRE AND COIL SPRINGS WERE REPLACED AND REPAIRED. APPROXIMATELY A MONTH AND A HALF LATER, THE REAR DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CURRENT MILEAGE WAS 119,400 AND FAILURE MILEAGE WAS 118,951.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228410May 15, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2002 MERCURY SABLE. CONSUMER EXPERIENCED A TIRE BLOWOUT. CONSUMER STATES THAT WHILE CHANGING THE TIRE IT WAS NOTICED THAT THE SPRING SNAPPED. SHE NOTICED THAT THE BROKEN SPRING WAS ALSO RUBBING AGAINST THE SPARE TIRE. *KB THE CONSUMER STATED 12 HOURS LATER, THE SAME THING HAPPENED TO THE LEFT FRONT TIRE/SPRING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227648May 13, 2008
STRUCTURE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
BLOWER MOTOR FAILED, WATER LEAK ON PASSENGER CARPET. VERY COMMON ISSUE THAT FORD WILL NOT ADDRESS. SERVICE WAS DONE TO REPLACE BLOWER MOTOR, WIPER COWL, CABIN FILTER, AND RAIN HAT EXTENSION AT OWNER'S COST. PARTS REPLACED WERE SAME AS ORIGINAL SO FAILURE IS LIKELY TO OCCUR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227447May 12, 2008
STRUCTURE, ENGINE AND ENGINE COOLING
WHENEVER THE CAR IS RAINED UPON, WATER RUNS INTO THE FAN MOTOR AIR INTAKE, THEN INTO THE FAN BLOWER MOTOR, WHICH IS INSIDE THE CAR BEHIND THE GLOVE BOX, AND THEN RUNS OUT ONTO THE RIGHT FRONT PASSENGER FLOORBOARD. I HAVE HAD TO REPLACE ONE BLOWER MOTOR THAT SHORTED OUT FROM THE WATER IN IT, AND HAVE TO PULL THE CARPET UP SO IT CAN DRY OUT. ALSO, AFRAID OF THE POSSIBILITY OF MOLD GROWING EITHER IN THE AIR VENTS OR IN THE CARPET. I TOOK THE CAR TO THE DEALERSHIP AND THE SERVICE REPRESENTATIVE TOLD ME HE HAS SEEN OTHER CARS LIKE MINE HAVING THE SAME PROBLEM. THE DEALERSHIP SELLS A PART TO INSTALL UNDER THE HOOD OVER THE AIR BLOWER INTAKE TO CHANNEL WATER AWAY TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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