Mercury Mystique Complaints

1,019 consumer complaints on file.

#849679October 1, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE GOING 35MPH AIR CONDITIONER BLEW OUT. SMELLED LIKE A FIRE. HAD THOUGHT IT WAS BLOWER MOTOR & BROUGHT ONE FROM DEALER. UNDER THE DASH ON RIGHT HAND SIDE, THE PLASTIC HARNESS WIRE COVERNING HAD BURNT. THE ELECTRIC WIRES ON THE BLOWER MOTOR HAD MELTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849702October 1, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE STARTED MAKING FUNNY NOISES. CONSUMER STOPPED THE CAR AND POPPED OPEN THE HOOD AND NOTICED THAT WATER TANK WAS LOW. CONSUMER THEN FILLED TANK BACK UP WITH WATER. THE NEXT DAY STEAM WAS COMING FROM THE ENGINE COMPARTMENT. TOOK CAR TO DEALER AND IT IS STILL THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548859September 30, 1999
ELECTRICAL SYSTEM
VEHICLE EXPERIENCED ELECTRICAL FAILURES PRIOR TO RECALL NOTICE (99V-103), WHICH WERE RELATED TO RECALL COMPONENT AND CAUSED BURNING OF WIRING. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846272September 30, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN DRIVING UNDER WET CONDITIONS POWER STEERING GOES OUT, MAKING THE STEERING STIFF. IF CONSUMER IS IN THE MIDDLE OF A TURN SHE HAS TO MANUALLY RETURN THE STEERING. DEALER HAS BEEN CONTACTED. *AK *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849455September 30, 1999
ELECTRICAL SYSTEM:HORN
WHEN USING THE HORN CONSUMER HAS TO USE EXTREME PRESSURE FOR IT TO BLOW. CONSUME SOMETIMES HORN WILL NOT BLOW AT ALL. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER TOLD CONSUMER COULD NOT DETERMINE THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849472September 30, 1999
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
RECEIVED RECALL NOTICE 399V103000. CONTACTED DEALER. TOOK VEHICLE TO DEALER FOR REPAIRS ON DATE GIVEN. THE REMEDY FAILED. HAVE NO TAILLIGHTS. THE RIGHT TAILLIGHT WOULD FLASH ON/OFF ON ITS OWN. HAD NO PROBLEM UNTIL RECALL REPAIRS WERE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712401September 28, 1999
SEATS
SEAT IS LOOSE UNDER SEAT AND ROCKS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848556September 23, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
BLOWER RESISTOR AND MOTOR BURNED OUT DUE TO FAULTY PLUGS. THE DEALER HAS INSPECTED AND REPAIRED THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711894September 23, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING AT VARIOUS SPEEDS DURING RAINY AND WET CONDITIONS,THE POWER STEERING FAILS DURING THE ENACTMENT OF A TURN. THE DEALERSHIP "CANNOT DIAGNOSE"THIS DANGEROUS OCCURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848341September 22, 1999
VEHICLE SPEED CONTROL:CABLES
RECEIVED RECALL NOTICE 99V194000 & CONTACTED DEALER TO SET APPOINTMENT. WAS INFORMED THAT NO PARTS WERE AVAILABLE. BEEN CHECKING OFF & ON SINCE. RECEIVED ANOTHER NOTICE FOR SAME RECALL. STILL NO PARTS. AFRAID TO DRIVE VEHICLE. MANUFACTURER NOT SENDING PARTS FOR REPAIR OF THROTTLE CABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848384September 22, 1999
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS
TAILLIGHTS AND HEADLIGHTS ARE WORKING INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844764September 21, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE HIGH/LOW SWITCH FOR THE AIR CONDITIONER BURNED OUT THE WIRING HARNESS. CONSUMER COULD SEE SMOKE FROM THE VENTS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALERSHIP FOR THIS PROBLEM. THE SWITCH WAS REPLACED. THE WIRING HARNESS IS STILL DAMAGED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848071September 20, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THE HAETER BLOWER DOES NOT FUNCTION DUE TO WIRING UNDER THE DASH MELTING. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848119September 20, 1999
ELECTRICAL SYSTEM:WIRING
THE INSULATION OF THE WIRING HAS DEGRADED, CAUSING THE VEHICLE TO SHORT OUT. DEALER HAS REPAIRED THE VEHICLE, AND THE PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711568September 19, 1999
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DANGEROUS PROBLEM PLASE CONTACT OWNER AS SOON AL POSIBLE, 787-258-4177
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711510September 17, 1999
SUSPENSION:REAR
BROKEN STOP CAUSES SWAY BAR TO MOVE AND RUB ON FRONT CONTOL ARM CAUSING VIBRATION AND POSSIBLE STEERING DIFFICULTY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847844September 15, 1999
VEHICLE SPEED CONTROL
RECEIVED RECALL NOTICE 99V194000 & CONTACTED DEALERSHIP. WAS INFORMED BY MECHANIC NO PARTS WERE AVAILABLE. CONTACTED DEALERSHIP LATER & GIVEN SAME INFORMATION. WAS INFORMED WILL CALL WHEN PARTS WERE AVAILABLE. OWNER IS UPSET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847605September 13, 1999
AIR BAGS:FRONTAL, STEERING: STEERING WHEEL/HANDLE BAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER TOOK CAR TO THE DEALERSHIP SEVERALTIMES FOR BRAKE FAILURE/ STEERING COLUMN FAILURE, AND PREMATURE WEAR OF TIRES. HAD ALL HER TIRES REPLACED TWO MONTH AGO. WHILE DRIVING 45MPH ON THE HIGHWAY AND T APPROACHING A TRASH TRUCK IN FRONT OF HER, TRASH TRUCK SPEEDED UP AN D GOT IN FRONT OF CONSUMER'S VEHICLE. CONSUMER TRIED TO OVERTAKE THE TRASH TRUCK AND RAN INTO A CURB. TRASH TRUCK PUT ON BRAKES AND SO DID CONSUMER. HOWEVER, CONSUMER'S VEHICLE REAR ENDED THE BACK OF THE TRUCK DUE TO BRAKE FAILUE, AND STEERING COLUMN DISCONNECTED FROM DASHBOARD, AND DROPPED IN HER LAP. ALSO AIRBAGS DEPLOYED AND DROPPED INTO CONSUMER'S LAP, AND THE SUBSTANCE RELEASED AFFECTED HER SON'S EYES. THE CAR WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#847335September 9, 1999
VEHICLE SPEED CONTROL
MANUFACTURER IS NOT PRODUCING THE PARTS TO REPAIR NHTSA RECALL 99V19400/MFR RECALL 99S19, THROTTLE LINKAGES AND CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548382September 8, 1999
STRUCTURE:BODY:TRUNK LID
POOR DESIGN OF TRUNK IS EXPERIENCING LEAK. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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