Mercury Milan Complaints

2,579 consumer complaints on file.

#10936701December 21, 2016
STEERING
APPROXIMATELY 3 MONTHS AGO I GOT INTO MY CAR TO GO TO WORK. I DROVE THE VEHICLE ON THE CITY SIDE STREETS TO GET TO THE HIGHWAY THAT I TRAVEL TO WORK. THE TROUBLE LIGHT INDICATOR CAME ON INDICATING POOR STEERING AND THE VEHICLE DID SEEM TO BE STEERING INCORRECTLY. I RETURNED HOME AND DROVE MY WIFE'S VEHICLE TO WORK. NEXT DAY I WENT OUT TO CHECK TO SEE IF THERE WAS A PROBLEM. I STARTED UP MY VEHICLE AND TRIED TO DRIVE THE VEHICLE OUT OF MY PARKING PLACE. THE POWER STEERING WON'T WORK AT ALL. NOW I DO NOT HAVE A VEHICLE TO GET TO WORK. THERE HAS BEEN A RECALL ON THE 2011, 2012 MERCURY MILAN FOR THIS SAME PROBLEM. WHY HASN'T THERE BEEN ONE FOR THE 2010????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936153December 19, 2016
STEERING
MULTIPLE POWER ASSIST STEERING FAILURES ENCOUNTERED. STEERING BECOMES EXTREMELY STIFF AND DIFFICULT TO TURN VEHICLE. MOST OCCURRED WHEN STARTING VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936145December 19, 2016
STEERING
POWER STEERING DOES NOT WORK. WAS WORKING FINE AND JUST TURNED THE CAR OFF ONE NIGHT AND THE NEXT MORNING I COULD NOT STEER. ITS A 2010 MILAN WITH 78,000 MILES ON IT. I'M WORRIED TO SEE WHAT THIS COSTS. FORD SHOULD STAND BEHIND THESE TROUBLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936299December 19, 2016
SERVICE BRAKES
AFTER ABS ENGAGED, BRAKE PEDAL SUNK TO FLOOR ON SUBSEQUENT STOPS. FOUND CAUSE ON INTERNET. CONCENSUS WAS THAT THERE IS A DEFECTIVE ABS HYDRAULIC CONTROL UNIT. THIS IS A BIG TIME SAFETY ISSUE. DEALER WANTS 1,000 DOLLARS TO REPLACE. FORD SHOULD COVER THIS REPAIR AS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936066December 18, 2016
STEERING
THE POWER STEERING NOT WORKING AT ALL, READ ONLINE ON REPORT ON SIMILAR CASE. FORD HAS RECALL FOR THIS ISSUE, BUT ONLY FOR CARS FROM 2011 AND BEYOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936065December 18, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
A FEW WEEKS AGO, I HAD A HARD TIME STEERING MY CAR AT AN INTERSECTION. WHEN I TRIED STEERING, THE CAR WOULD SHAKE AS I TURNED. ALTHOUGH THE ROADS WERE WET, MY TIRES ARE RELATIVELY NEW, SO I NEW IT WASN'T THE TRACTION. I TURNED OFF THE ELECTRONIC STEERING ASSISTANCE AND IT STARTED TURNING AGAIN. A FEW DAYS AGO, I WAS TURNING, THE ROADS WERE DAMP, BUT NOT WET AND I HAD MY STEERING ASSIST ON (IT GOES ON BY DEFAULT). WHEN I TUNED, THE CAR WENT THE OPPOSITE WAY OF THE DIRECTION I WAS TURNING. I HAD TO TURN OFF MY STEERING ASSIST IN ORDER TO REGAIN CONTROL OF MY CAR. THERE WERE NO ALARMS, NOTICE OR ALERTS ON MY CONTROL PANEL. ALSO, WHEN IT'S BEEN A HOT DAY OR A COLD DAY, THE CAR WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935967December 17, 2016
UNKNOWN OR OTHER
TAKATO RECALL I TOOK MY 2009 MERCURY MILAN INTO THE TRANSMISSION SHOP TO GET IT FIX. THE CAR ISN'T SHIFTING CORRECTLY AND IS ALSO HARD SHIFTING THE TRANSMISSION FLUID WAS BURNT. WHILE THE CAR WAS MOVING YOU AREN'T ABLE TO GO FASTER THAN 40 MILES PER HOUR. IF YOUR ON THE FREE WAY THAT COULD BE VERY DANGEROUS.THE TRANSMISSION SHOP REBUILT THE TRANSMISSION AND ARE STILL HAVING THE SAME PROBLEM WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935646December 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/07/2017*CT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935351December 14, 2016
EXTERIOR LIGHTING
REAR BRAKE LIGHTS STAY ON WHEN HEADLIGHTS ARE ON. REAR TAIL LIGHT ASSEMBLY MUST BE REPLACED. VERY COMMON PROBLEM APPARENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935122December 13, 2016
AIR BAGS
TAKATA RECALL. I CONSIDER THIS DELAY INEXCUSABLE. I DRIVE AN OLDER VEHICLE IN A STATE WITH VERY HOT SUMMERS...BOTH INDICATORS OF A GREATER RISK OF AIRBAG MALFUNCTION. WHY IS THIS TAKING SO LONG?? I WROTE A LETTER TO FORD MOTOR COMPANY ON 9-12-16 BUT STILL HAVE NO IDEA WHEN A REPLACEMENT AIRBAG WILL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935129December 13, 2016
AIR BAGS
TAKATA AIR BAG ON PASSENGER FRONTAL IS DEFECTIVE. WALLACE LINCOLN 5555 S US HWY 1 FT PIERCE FL 34982 PHONE # 772-461-6060 WILL NOT ORDER A AIR BAG FOR MY CAR . I BROUGHT IN THE NOTIFICATION FORD SENT ME AND THEY TOLD ME I HAVE TO HAVE THREE OF THEM FOR THEM TO ORDER A AIR BAG,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934889December 12, 2016
STRUCTURE, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE DASHBOARD HAD A CRACK NEAR THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,465. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934587December 12, 2016
AIR BAGS
NOW SINCE YOU NO LONGER HAVE THE EQUIPMENT TO REPLACE MY AIRBAG ON 2007 MERCURY MILAN NOW I WANT TO DRIVE SAFE SO ARE YOU WILLING TO GIVE ME MONEY THAT I'VE SPENT ON MY 2007 MERCURY MILAN TO GET A VEHICLE THAT HAS NO RECALL SO I CAN DRIVE SAFE TODAY CUZ I'VE HAD AT 4 TIMES A VERY CLOSE CALL AN HEAD-ON COLLISION NOW I WANT SOME ANSWERS TODAY CUZ I WANT TO DRIVE SAFE TODAY OK MY FRIENDS I'LL BE WAITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934720December 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934804December 12, 2016
AIR BAGS
TAKATA RECALL MY CAR HAS A AIRBAG RECALL WHICH I RECEIVED NOTICE OF THE RECALL JULY 2016.. IT STATED THAT I WOULD RECEIVE A NOTICE FROM FORD MOTOR COMPANY WHEN PARTS WERE AVAILABLE WHICH I HAVE YET TO RECEIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934808December 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934510December 11, 2016
STEERING
COMPLETE POWER STEERING FAILURE!! MY WIFE PARKED THE CAR IN THE DRIVEWAY ON 12/6 AS NORMAL. THE NEXT MORNING SHE ATTEMPTED TO LEAVE AND THE CAR HAD NO STEERING. CAR STARTED AND RUNS NORMAL BUT NO POWER STEERING AT ALL. THE CAR CANNOT BE DRIVEN. I INVESTIGATED POSIBILITIES THAT EVENING AND CHECKED ALL RELEVANT FUSES TO NO AVAIL. I BEGAN RESEARCHING POTENTIAL PROBLEMS VIA INTERNET AND WAS AMAZED TO LEARN FORD KNOWS ABOUT THIS SERIOUS ISSUE. IN FACT, THEY HAVE RECALLED MULTIPLE MODELS AND YEARS BUT EXCLUDED THE 2010 MILAN EVEN THOUGH IT HAS THE SAME STEERING SYSTEM!!! I CONTACTED THE DEALER WHERE PURCHASED AND THEY OFFERED NO HELP EXCEPT TO TOW IT IN AND THEY WILL DIGNOSE. THERE IS A PLETHARA OF COMPLAINTS AND INVESTIGATIONS REGARDING THIS PROBLEM. ALL THE INFORMATION I'VE FOUND IS VERY CLEAR..THIS IS SERIOUS PROBLEM AND SIGNIFICANT EXPENSE ! THIS MUST BE ADDRESSED BY FORD AND CORRECTED. THEY KNOW THE PROBLEM EXISTS WITH THIS STEERING SYTESM BUT ARE DENYING THEIR RESPONSIBILITEIS TO CUSTOMERS FOR FAIR RESOLUTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934370December 10, 2016
AIR BAGS
TAKATA RECALL: I RECEIVED A SAFETY RECALL NOTICE IN JULY FROM FORD MOTOR COMPANY INFORMING ME OF SEATBELT ISSUE AFFECTING MY VEHICLE. ACCORDING TO LOCAL LINCOLN//MERCURY/FORD DEALER, PARTS NOT YET AVAILABLE SIX MONTHS AFTER RECEIVING NOTICE. SINCE THIS IS A SAFETY CONCERN OF GRAVE CONSEQUENCES, I AM RELUCTANT TO USE THE VEHICLE. SINCE IT IS AN OLDER VEHICLE LOCATED IN THE SOUTHERN REGION, WHEN MIGHT I EXPECT THE PART(S) TO BE AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934454December 10, 2016
SERVICE BRAKES
BREAK PEDAL GOES TO FLOOR INTERMITTENTLY WITH VERY WEAK BRAKES. BELIEVE THIS TO BE ABS PUMP PROBLEM AFTER READING UP WITH MANY OTHER OWNERS HAVING SAME PROBLEM. HAVE REPLACED ENTIRE BRAKE SYSTEM (EXCEPT ABS PUMP) THUS FAR AND PROBLEM STILL EXISTS. HOW HAS THIS NOT BEEN RECALLED YET?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934229December 9, 2016
AIR BAGS
TAKADA RECALL -- THE AIR BAG OF PASSENGER SIDE WAS RECALLED ON JUNE 1ST, 2016. NHTSA RECALL NUMBER: 16V384. MANUFACTURE RECALL NUMBER: 16S26. SO FAR, I HAVEN'T HEARD ANYTHING YET ABOUT THIS RECALL FROM ANYBODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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